SPLASH CARPENTRY WILL CUT OUT THE TIME SPENT IN YOUR HOME: - well equipped and organized woodworking shop; - state of the art spraybooth; - top of the line machines and experienced carpenters to handle them; The Splash Carpentry shop located in Lincolnwood, is equipped with the latest machinery that can manufacture and finish your woodworking project. We have invested in this shop so we can reduce construction time in your home by 50%. This means half the time of disruption in your home. Splash Carpentry strives to please our customers and we understand what comfort and respect for your home means. Our minimum charge is $1000/project for labor only. We are specialized in the following: - custom stairs; - built-ins and cabinets; - hardwood flors installation with dustless finishing; - interior doors, trim work, crown moulding etc.; - fireplaces; - coffered ceilings; - wainscoting; - any woodworking that is challanging should be brought to us. WE KNOW WHAT OUR CUSTOMERS WANT! - We do not perform repairs of any kind and we do not contract outoor projects.
tThese guys are top notch. They show up when they say they are going to. Work is done to in a timely manner and In my view the work was above and beyond. Couldn't be happier with the emd results.
Description of Work: replaced and built built in drawers in my daughter's room. built book in bookcases that were in a difficult space. replaced painted and sliding doors in closets into fold out working doors. fixed built in cupboards in closest in and master bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Splash Carpentry
Dylan and Kris are the ones handling the built-ins in our business. They rock! Both as a band and as carpenters. Thank you for leaving us this wonderful review.
Sara M.
01/2015
1.0
woodworking
+ -1 more
They took a $1,300 deposit, we decided on the design, they said they would send us a list of equipment to buy for a special part of our project, never got the list. After the holidays we started calling and emailing to get the list of stuff we needed to buy and asking when we could get on the calendar for installation, never heard anything and couldn't get in touch with our contact. We tried calling, texting, and emailing. 2 months after we paid it deposit it was returned to us with no explanation of why they didn't want to work with us. As I pointed out to the owner, who didn't shed any light on the situation, I see this as us lending company $1,300 for 2 months interest free.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Splash Carpentry
After we decided on the design, the next day the phone starts ringing a dozen times a day with changes requests to the point that the initial agreement did not make sense anymore nor as design or the amount charged. On top of this, the sarcasm and the language used by the member made us decide that the best thing to do is to return the deposit and politely decline the offer to work for them. Please read below: Member stated: We are looking to build and install a very simple wall hung book case. Could you give us a estimate based on inspection? Splash Carpentry10/26/2014 I could give you an estimate based on pictures and/or drawings with dimensions, materials and finishing. Sara McGuireyesterday Splash carpentry we would love to start this project again. Could someone come out and give us an estimate for custom wall hung bookcases? Splash Carpentryyesterday Good morning, I would still need the information I asked for last year in October. My email is adrian@splashcarpentry.com Sara McGuireyesterday General features-15-16 feet long, 5.5 feet high, painted white, no moldings just clean lines, 5 shelves, 1.25-1.5 inch shelves, built in LED lighting Splash Carpentry11 hours ago I am sorry but we are not the right people for your project. We tried already ones and my partner Dylan decided to return your deposit. Sara McGuire10 hours ago Oh that's right I forgot he came from Splash. I'm happy to hear he's alive because we were trying to get in touch with him for WEEKS and he never returned our calls, texts, or emails. All we wanted to get a purchase list so we could get our project on the calendar since we had paid the deposit 6-8 weeks prior. We have no idea why he returned the deposit and we never heard anything back from him!! What the hell? Is this how all of Splash operates? Splash Carpentry10 hours ago We are all alive and in good shape, thank you. Your deposit was returned much sooner than 6-8 weeks, untouched. Splash Carpentry operates very well, responded to your message within minutes and politely declines to do business with you. We are sorry we could not help you. Member 9hours ago I'm sorry but we gave Dylan a deposit on November 10 and he returned it to us January 6th. I have a freaking bank statement to prove it. You don't want to do business with us that's fine but as far as I'm concerned we gave Dylan a $1,300 loan for 2 months and he didn't pay any interest on it! Then he fell ofter damn earth and didn't communicate with us on anything for weeks. He's your partner and part of Splash well I figure this IS how you do business. No need to reply but you accusing me exaggerating how long you held on to our money before it was returned has earned you a crappy review on here. Splash Carpentry9 hours ago We will comply with Angie's List rules regarding answering to the member's messages. As far as your review, you have all the right to share your experience with us here on Angie's List. We will simply copy/paste these message exchanges and show our future customers that it was a wise and professional decision to avoid working for an individual that is using such a language: hell, freaking, damn and crappy. Regarding your $1,300 "loan", our business generates an average $125,000 gross income every month so we are doing just fine without needing "loans".
John G.
01/2015
5.0
drywall, remodeling, woodworking
+ 1 more
Absolute perfection. Adrian (company owner) provided quotes for 2 projects, he was detailed and timely in sending his bid. Adrian personally installed our dining room decorative moulding(project 1). His work was precise and from our perspective perfect. We couldnt be happier.My husband and I are tough customers, we are very detailed and highly critical. We know what we like and we know quality and will accept nothing less. This was the best experience we have ever had with a contractor. He did what he said and showed up when he said he would. I didnt have to worry about his commitment. Based on this great experience we hired Adrian to remodel our stair case(project 2) which included taking down a wall, installing new posts, railing and some dry wall repair. Sounds simple , but not at all. Adrian and his co worker John were amazing. Again, he did exactly what he said he would do on the timeline we both agreed to. He communicated with us every step of the way and never once let us down. Again, a perfect project and amazing experience. Adrian is a wonderful guy. Incredible level of integrity and a great craftsman. During the project, they worked clean, they covered my carpet , wood floors and furniture. They cared! That is very unusual. Adrian reassured us every step of the way!! If I ever again, which I know we will, embark on a construction/remodel project Adrian and Splash Carpentry are our guys! I would never hire anyone else. If you are looking for perfection look no further than Splash Carpentry.
Description of Work: Provider (Adrian Andercau) installed decorative moulding in my dining room and remodeled my stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Splash Carpentry
We did our best and the member appreciated our efforts. They were very polite and easy to work with. The second part of the project proved to be very difficult due to discontinued parts, missing parts, parts they did not match plus a few mishaps from our part. I decided that protecting our name is the most important thing and I changed the scope of the project from upgrading the stairs to replacing completely all the posts, railings and balusters at no extra cost for the customer. They had bad experiences with contractors in the past and I promised it will be very different this time. Both the member and Splash Carpentry are very happy with the result.
Minna M.
12/2014
4.0
doors, drywall, basement remodeling, woodworking
+ 2 more
Decent work done on repairs to basement so it is at least finished. Ran out of time to finish sanding on the drywall because of the cold and humidity.
Description of Work: handyman 40 hour deal, mostly used for repairs to basement drywall work, baseboard, and outside door frame.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Splash Carpentry
This was one of the last coupons that we had to honor. It was a very modest project that could not get us a better review, any average handyman could have done it. We learned something from this experience and we decided that moving forward with this type of coupons is not the direction we want to develop our business. Thank you for the fair review.
Pedro D.
12/2014
5.0
woodworking, wrought iron
+ 0 more
Another fantastic job by Adrian and his team at Splash Carpentry. After refinishing my floors and staircase to a darker color, I had a staircase that I needed to re-stain and I wanted to replace all of the existing iron balusters with another style baluster, which I purchased on my own. Adrian and his team came in just before the Thanksgiving holiday and completed the job in 5 days. He promised he would get done before Thanksgiving and, although my wife was skeptical, he delivered with more than enough time to spare. The staircase looks incredible and we received multiple compliments on it! We couldn't be happier. Great work at a reasonable price.
Description of Work: Splash Carpentry refinished a large railing on an interior circular staircase and balcony area, remove the existing iron balusters and replaced them with new wrought iron balusters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Response from Splash Carpentry
Since the first time I met this member, everything went just perfect. The project was difficult, that is why the hardwood floor companies stopped with the bidding at the first step. We were again up to the challenge. Thank you for the wonderful review.
We are one month into our project, and we could not be happier. Adrian and Andrew (Doru) are true professionals that show pride in everything they do. One specific example comes to mind ? after they started the job, they didn?t like how the existing (and old) heat registers looked and thought they would take away from the look of the project (the registers effectively came out from the wall, not flush with the floor). At no cost to me, they redid the registers to come up from the floor, where they could install wood covers that would blend seamlessly into the floor. We didn?t even think to ask about it --- they are just so focused on all of the details, they just couldn?t let it go! They work very quickly and have a great command of their team. We?re just amazed at what they?ve accomplished in one month, and the focus and precision is just unmatched. Additionally, either Adrian or Andrew is always on site (i.e., no random guys just showing up that you?ve never seen before). My wife is at home during the day with my 3 year old and 2 year old daughters, and it?s great to know that one of them is always there when work is being done. Due to how extensive the work is, my wife and kids are forced to walk along the edge of the construction a few times a day getting from our kitchen to the bedrooms. As soon as Adrian or Andrew see them walking through, they immediately stop what they?re doing to ensure nobody is scared or in danger ? even if they?re on the complete other side of the room! Given the extent of the renovation, and my wife and kids at home during the day, it was important for me/us to work with people we trust, and we?ve definitely found that with Adrian, Andrew, and their team. They are great with our kids, and are always taking time explain what they're working on and design considerations. One last thing -- they are extremely open to your design ideas. I've probably sent them 50 emails with pictures from Houzz and Pinterest of ideas on cabinets, arches, skylights, etc. They are always receptive, and welcome our input. They're just great to work with. I will be updating my review as the work progresses, but if it continues as it?s been going, we are going to be beyond ecstatic with the finished project. We?ve had plenty of friends and family come by to check out the work, and everyone has been amazed at the caliber of work. I?ve joked with Adrian that he?s going to be spending a lot of time in Barrington when they?re done with our project, and we already have a list of other projects we plan to hire them for when they?re finished (and after we?ve taken a modest brake from the construction!). From what I?ve seen thus far, I would recommend without reservation Adrian, Andrew and Splash Carpentry. We couldn?t be happier. I've added a few pictures. The first two pictures were taken by the prior owner of the house and show the two rooms we are combining. The third picture shows the work as of a few weeks ago. They've since insulated, installed three of the four skylights (one skylight arrived damaged and had to be sent back), and are now drywalling.
Description of Work: Combine two adjacent 40’ x 18’ rooms (i.e., remove wall) to create one great room. Vault existing 8’ ceiling to 15’+. Run HVAC to new locations. Spray foam insulation along two outer ceiling walls, fiberglass insulation along two inner ceiling walls. Install four 2’ x 6’ curb mounted skylights. Raise existing LVL beams, and move column placement. Run new electrical (can lights, fans, chandelier, tv). Build built-in cabinet along the wall nearest kitchen. Oversee installation of new 76” linear Ortal fireplace on opposite wall. Finish work around new fireplace/direct vent unit. Oversee installation of new Marvin picture window between existing picture window and existing sliding glass door. Creation and installation of custom ridge beam and four decorative, red-oak wrapped arches. Oversee installation of room-wide custom B&W, in-wall speakers/surround. Drywall and painting. Installation of new wood floor in one of the combined rooms. Repair of wood floor in areas where columns were removed. Complete refinishing of all wood floors throughout the house to chosen stain. Custom trim-work in dining room. Custom wood columns. Fix other contractor’s mistakes. I’m sure I’m missing some.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100,000
Response from Splash Carpentry
This is one of the most beautiful project we ever done. The customers are extremely easy to work with, we all cooperate very well: customer, designer and the other trades involved. The project it's being filmed and we are planning to create a video and add it to our website.
MOLLY M.
12/2014
1.0
ceramic tile, flooring contractor, woodworking
+ 1 more
The workers were fast and the scheduling was easy (this was late summer 2013). HOWEVER, I have been trying to get a BAD job corrected since then and have made no headway whatsoever. So I am finally writing this review in the hopes that the owner of the company contacts me to rectify the situation. First, the bathroom tile: Clearly the tile setters didn't know how to lay glass tile. It looks like Mickey Mouse laid the tile. None of the seams line up and the setting material behind the tile is uneven and the surface is wavy and inconsistent. It looks ridiculous. There are at least 10-15 areas where you can see the tiles don't line up properly. What's more, any time you lay tile you look for inconsistencies in the tile color and point those out to the homeowner (or work around them). These tilers didn't do that and ended up hanging tile from a different lot in which the color is clearly different. Had I known this before they hung the tile I could have taken the tile back and swapped for another batch. So now I have about 12 tiles that are miscolored that stick out like a sore thumb in very obvious places (they clearly never saw this). When I pointed ALL of this out to the tiler after the job was done, he said there is nothing they could do about inconsistent tile. I have renovated multiple homes and have had this issue before and was always able to solve it when the contractor identified the color issues, and we were able to use other tiles that matched more accurately, or call the manufacturer/retail store and swap out lots. They also did not tile all the way around my faucet on my sink leaving a huge hole/gap in the tiling. Then the area around the bathroom window is clearly not laid properly and the tiles aren't even in straight lines, there are clumps of grout - it's just awful. You could tell Andrew even thought the same. I bought very expensive glittered grout for the floor tile. From the minute they laid the tile I pointed out that the grout was inconsistent in color. I was told because it wasn't dry. When I pointed it out at a later date, he said the grout was dirty. It was neither of those things -- it was never laid right and the grout color goes from light to dark in a random pattern. I don't think they knew how to use that type of grout. Finally, the kitchen tiling was done to an "ok" standard, however they left huge grout marks on my kitchen cabinets and didn't clean up their edge lines which looks a mess. Huge gloppy hardened bits of grout in the corners, next to the cherry cabinets, etc. I have tried multiple times to have this job corrected by calling Andrew (who is the one that presented me with the contract). I had him come back a few weeks after install and he said he'd be in touch with a plan for correction and he never got in touch with me. A few months went by (I am still renovating the house so got caught up in other projects) and tried again. He came over, said they would try to fix it, but I had to get new tile for around the window (which I don't want). I don't want two types of tile in a modern glass bathroom - that's not what I hired them to do. I also want the mistakes fixed and he claims they can do spot work. There is no way to fix this tile by doing spot work. I don't have enough of the tile, can't get more of the tile, and now am stuck with an unfinished bathroom. I have saved all of my communications with Andrew (via phone/text) June 18, August 7, Aug 11, Aug 21, Sept 13, Oct 6....no responses. I called the main Splash number and at one point spoke with the owner who asked why I didn't send the email to him through Angie's List (didn't know I was supposed to) and he said Andrew would handle it. At this point nobody has handled it. I am hopeful that they will do the right thing and correct this job. I deal in real estate, construction, rehabs, everyday. I have never had such a poor experience with a contractor (and I was thinking of perhaps hiring them to do my 2nd floor bathroom addition when I first hired them). HOPING I GET SOME RESPONSE FROM SPLASH!
Description of Work: I found this service through a referral from both Angies List and a fellow real estate broker (I am a broker myself). Andrew came over to review the job which required a complete tile of a small bathroom as well as a backsplash in the kitchen. I was using glass tile (showed him the tile) and we agreed upon the job.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Response from Splash Carpentry
Here is Splash Carpentry's response: 1. we had a contract for LABOR only, approved and signed; 2. the materials were purchased by the customer, inspected and approved before installation; 3. the job was completed then the customer inspected it and PAID the remaining balance. She is calling after 7 or 8 months leaving messages like this " I am ..... and I am a real estate agent with many connections. You better call me immediately!" . This is not a real and fair review, this is disturbed hormons screaming. If she is a real estate agent and this is how she understands to do business, I would not hire her to sell my shed. You have the owner's response and consider yourself lucky that I am too busy and your little revenge is not important enough for me to take you to court for it. You can write anything here on Angie's List but there are laws that prevent people like you to intentionally harm an honest business and destroy it's image.
Debbie S.
11/2014
5.0
doors, lighting
+ 0 more
It was fine and I thought they were quite good as far as scheduling and keeping to the schedule. They got the job done in about 4 and a half hours and the gentleman was very efficient. The cleanup was good.
Description of Work: It was a deal for $199 for 6 hours of home repair or remodeling. They repaired some interior doors and installed exterior lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Splash Carpentry
One coupon that went good. Thank you for your review.
will D.
11/2014
5.0
woodworking
+ -1 more
It was really great. They sent 2 people out to do the job. The cleanup was neat and tidy.
Description of Work: It was a deal for $279 for 8 hours of custom carpentry. They re-built my closet to add storage.
I am unsatisfied with my experience. First the good: Communication was good via email. The skill of the tradesman who showed up was very good. The majority of the agreed on scope of work did get completed. The Bad: This is not a General Contracting Service. We agreed on a scope of work on during our walk through. When it came time to do the job, they were NOT able to complete the plumbing that was in the scope of the work. The tradesman was a skilled carpenter. He did not have any plumbing experience. I asked for the owner to call me, he refused. My biggest rub is that this was sold as General Contracting. Not so! What I received for my $1,500 was about 35 hours of very slow labor. Per above, quality labor. There was an assistant tradesman on site that billed at the same hourly time as the main tradesman. They included set up and take down time. This was for only labor time. The only thing I received other than labor was screws. I had to supply paint, sand paper, tape, dust protection, all plumbing supplies, all parts needed to hook up washer and dryer, etc. Again, not a General Contracting Service, just a labor service.
Description of Work: I purchased the daily "big deal" for a week (40 Hours) of General Contractor Services for $1,500. Per Angie's List advertising and the fine print, it was a value of $6,000. Scope included a Pantry: Prep and paint walls and then install shelves. A Laundry Room: Install cabinets, cap plumbing and waste lines, hook up washer and dryer.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$1,500
Response from Splash Carpentry
1. the member had the option to contact Angie's List and ask for a full refund, he did not do so; 2. before doing any work, I made sure we are on the same page, in WRITTING, through the message center, as you can see below: Hello, the list below might be completed within 40 hours but not well below 40 hours: 1. remove 3 cabinets, install them (18 inch deep and 42 inch width) one base cabinet standart size - 27 inch 2.plumbing: water line and waste line (some old lines) to be cutted and cap. these are behind the base cabinet. 3.replace the new light switches. 4. hook up washer and dryer; 5. trim the exaust duct from dryer; Pantry ( 69 inch * 27 inch) : 1. shelfes to be made from melamine board, with a 14 inch between. 2.sand and paint inside. 3.build the shelfes in the pantry. 4.divide the top 5. find and install good quality for the " L" brackets 6. build a stable shelve for the microwave inside the kitchen cabinets I will make a schedule by tonight and send it to you. There are two options to handle the materials : 1. you purchase them yourself and my guys will pick them up for you; 2. you and Roman can go to the closests Home Depot or Menard and buy them. We don't buy materials when we are honoring coupons unless they are unfinished products (lumber, screws etc) or items manufactured by us that are for sale on our website. At your convenience I can send Roman alone or a team of two for minimum 8 hours a day. The time spent with materials purchasing will be deducted from the 40 hours. Splash Carpentry; 3. we completed everything that we were asked; 95% of the work was carpentry, then some minor plumbing. The member is complaining about not getting any materials from us: it was clearly specified in the coupon that we don't do that and I also reminded him again, in writting; 4. I never heard about a customer complaining about us charging for setting up the tools when the day starts and cleaning up before we leave the job site, this part of his complain is ridiculous. Other companies charge even for traveling time. 5. we are good general contractors and to prove it, I will have a video on our website (over 500 hours of work fast forwarded followed by a slide show with the most important moments) with a very esquisite project that we are working on. 6. when the member says "very slow labor" is being ridiculous again : very slow compare to whom or what ? 7. the only time I sent a helper at the jobsite was when, out of courtesy, I sent the crew back for one hour (traveling time paid by me) to install a cabinet that was ordered again because the previous one was delivered damaged and the custiomer did not bother to open the box. We do our best to please every customer, but when you bump into a cheap person that wants to fix a whole house within 40 hours, there is not much you can do. One thing we did though: no more Big Deal coupons. All the bad reviews we have since we started here on Angie's List are coming from the same category of members: The Coupon People. My name is Adrian Andercau, I built this business and I don't need to be anonymous to write my response to this review.
George V.
11/2014
5.0
woodworking
+ -1 more
Very well, Adrian's team was very professional and responsive. The stairs and mantle look great. I would definitely use them again.
Description of Work: Redid our staircase including the banisters, steps, and spindles. Created a mantle for our our fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
Arron B.
10/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Great work! Answered lots of detailed questions and worked quickly and effectively to finish the job. Finished product looks amazing!
Description of Work: Installed hardwood railing with balusters on stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Splash Carpentry
It was a very nice project: custom woodworking on the stairs, exotic wood, stained to match the existing cabinets etc. The type of work we love. The customers were very nice too. Thank you for the review.
David R.
10/2014
1.0
custom cabinets, woodworking
+ 0 more
"F" RATING ACROSS THE BOARD...Splash Carpentry agreed to build a custom wine cabinet insert for our kitchen. We provided them with rough measurements of the insert area and pictures of other wine cabinet inserts to give them a better idea of what we hoped the finished product would look like. We were told that one of their associates would be contacting us in the near future. Fast forward to ONE week prior to the agreed-upon completion date...no contact from Splash or any of their associates. I send them a msg (sent and saved through Angie's website) to find out if the project is still on track. I am told that the insert is completed, yet no one has come to our home to take actual measurements of our cabinet area and the description given of the insert they built sounds NOTHING like what we wanted or the pictures we sent to them. Splash asks for more time to make the changes, yet no one is scheduling time to come to the home and take measurements...they continue to use the rough measurements that we sent to them. This causes me to consider whether the quality of they woodwork is up to our expectations. Now we are approximately three weeks after the agreed-upon completion date and WE are doing all of the follow up communications with the Splash associate as to when we can expect the finished insert and when they can install it. Our first msgs were unanswered and finally a response comes to us after we send several additional messages. Again, we are told that they are ready for install yet our concerns that no one has come to our home to take measurements for this "custom-made" piece have not been addressed. We try to schedule an install date, however, since we have passed the initial agreed-upon completion date by ONE MONTH, our schedules are not as flexible as they would have been during the time we agreed to have the work done. At this time we send a msg to (someone we assume to be) the owner of Splash Carpentry through the Angie's site (all these mgs are sent and saved on-line) saying that we have some concerns and are disappointed with the communications thus far. The response we received to our msg is somewhat belligerent stating that we have been inflexible. Given our concerns, poor communications and perceived unprofessional responses, we ask for a refund. The last response from Splash was that they were happy to give us a refund and that the custom piece was "going to look great in their home"... And it probably would since they actually took the time to take those measurements! This was a small job and they treated it AND us like we were not valued or worth the time and effort. We chose this vendor due to the reviews from other customers so they most do some things well...HOWEVER, they missed the mark completely with us. We're happy to share any of the communications and/msgs with anyone who would be interested in reading them so that you will feel like you can make an informed decision re Splash Carpentry.
Description of Work: Initial call from the provider was timely and professional. We agreed to the service needed (downscaled our initial projects to one custom piece), timing of work to be done and also agreed upon latest possible install dates. We negotiated prices as initiate estimate seemed somewhat high for the work being done.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from Splash Carpentry
It was impossible to deal with people: one was calling my partner saying one thing, the other one was mesaging me through the message center saying a complete different thing. They said they have a very busy schedule and we can only have one hour to install the piece at a very specific time of the day: one Monday morning and one Sunday night. Really? One hour? These are people with very limited time and very limited budget but with unlimited demands. If you don't have time to let someone install your wine rack, when will you have time to enjoy it? The wine rack looks great, whoever wants to see it, I have pictures.
Rachel B.
10/2014
5.0
woodworking
+ -1 more
It went very well. We had torn the old, unsightly carpet off the stairs, exposing even uglier plywood underneath. Adrian and his team worked very diligently to meet our expectations, even though it was a challenging job. (The stairwell winds around three different corners, so each tread needed to be carefully measured and custom-cut. The painting of the risers was done in a very timely manner as well. We feel good about the money we spent, as the project greatly improves the look of our condo.
Description of Work: Adrian installed new hardwood treads and risers on a stairwell in our condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Splash Carpentry
Thank you for the wonderful review, it was a pleasure working for this member.
Michael M.
10/2014
3.0
remodeling, contractors, woodworking
+ 1 more
Included a bit of roofing and Splash Carpentry doesn't do roofing. On the phone he was polite and professional.
Description of Work: $1,499 for a General Contractor for a Week
Rating Category
Rating out of 5
professionalism
3.0
$1,499
Response from Splash Carpentry
" A bit of roofing " requires " a bit of license" and a " bit of permit " which costs "a bit more" than the coupon that the member bought. Splash Carpentry provides general contractor services including roofing (we have our own subcontractor), architectural plans, permits etc. but these services are not included in the coupons we sell.
Damon S.
10/2014
5.0
flooring contractor, contractors, woodworking
+ 1 more
Third time I used Splash. I have been very pleased each time. Vasi is a perfectionist and takes pride in his work, which has impressed us each time he has worked for us. I highly recommend Splash. Adrian and Andrew, who coordinated the work, were also easy to work with and they communicated very well in advance of each project. If in doubt, request Vasi to do the work, and you will not be disappointed.
Description of Work: Floor repair and finish carpentry
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Splash Carpentry
Thank you for appreciating our efforts and hiring us again.
Marliss T.
09/2014
1.0
woodworking
+ -1 more
It went very badly. I contacted Splash because of the rave reviews on Angie's List. The owner, Adrian had very good reviews. Unfortunately, Adrian was only available by email. He had a fellow named Roman contact me. Roman came to see the work. We discussed the extent of the job. I suggested he bring some additional wood in case the problem was more extensive than what was visible. The problem was some rotted wood on my front stairs. I also wanted some vintage baseboards installed in a bathroom and hallway. I was hoping to hire a "finish carpenter" for a quality job. Adrian quoted the work at $500.00 which I thought was a fair price. Roman scheduled the job with me. He was supposed to arrive by 9 a.m. on Sunday. He did not arrive until 10 a.m. He removed the existing handrails and spindles on both sides of the stairs. Unfortunately the rot was more extensive; but he had not brought a table saw or additional wood. We discussed that he would come back prepared to do the additional work which we agreed would include posts and 4 treads. He even took pictures of the posts and treads and measured them. Then he asked to see the baseboards again. I had showed him the baseboards on his first visit. Now he said that they were in need of "custom" work because 24 linear feet (out of 31 linear feet) would have to be trimmed down about 1/2 inch from the bottom. In each case (for the posts, treads and baseboards) I told him that I would pay the additional amounts for the additional work. He left saying that Adrian would contact me via email with a new quote. On Monday I received a new quote. It was for $1,000. I agreed to the work at that new price. I also included what I thought was an exact list of what Roman and I had discussed. Later that day, I received a new email from Adrian. In this new email, he said that the treads and posts were not included, that the price would be even more, and that he was no longer interested in doing the job. He inferred that I owed him for gas and the time it took his man (Roman) to come to my house. I am now left in a dangerous situation without handrails on my front stairs. On the phone and while he was here, Roman referred to Adrian as his "partner" but I do not think that is true. I would talk to Roman and we would agree to something. But then he would talk to Adrian and not convey the entire conversation. I was never able to actually talk to Adrian about the job or to straighten out any miscommunications. It was all very distressing. Also, they wanted me to pay the entire amount at the start of the job, BEFORE any work was done and to write the check to another company name. All very odd.
Description of Work: Provider was to repair/replace front step hand rails, spindles, etc. Also, to install vintage baseboards in a bathroom and hall.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$1,000
Response from Splash Carpentry
After an estimate on site, this is the work we commited to: "Hello, based on Romans inspection, the following items can be completed: 1. remove toilet and vanity; 2. install door stops for bathroom and closet; 3. install baseboards in the bathroom; 4. replace two sections of railings outside and paint them; 5. remove and dispose the debris. The cost will be $500 and the project will be completed in maximum 1 1/2 days. After my associate arrived at the jobsite, the customer increased the scope of the work and I sent the following email: I was informed by Roman that we have a few issues at the jobsite: 1. we suppose to fix the railing and paint it, not to rebuild it new from scratch; 2. we suppose to install new baseboards in your bathroom, not to reshape the baseboards and basiccally customize it before installation. These are last minute changes that you did not informed us about. I have no problem adjusting to your needs but the quote will be $1,000 cash, paid upfront, to avoid further surprises and misunderstandings. After I sent this email, she is changing again the scope of the work. I quote:" I just assumed that the treads and posts were included in the quote. If they are not, then that is a miscommunication. It is very difficult to discuss anything with you through Roman. I should talk directly to you. When I realized that this is going to end bad for us regardless how much effort we put in it, I simply declined to take the job. I did everything in writting to avoid any surprises and miscommunication. It is worth to mention that this is the same person who bought 3 Big Deal coupons in the spring despite the fact that it was clearly writen in the coupon "one coupon per household". One story short: instead of being honest and disclose us all the work that needs to be done so we can give her an honest price and do the work, she tried to lure us with pathetic phrases like "I did not think this is custom work" and "I just assumed the posts and treads are included". It is true that I got many good review. The explanation is simple: most of the Angie's List members are honest and appreciate the quality of our work. Only a small percentage are like this one.
john C.
09/2014
5.0
fencing
+ -1 more
Everything went fine. They came when they said they would, did what we contracted for, and completed the job on time.
Description of Work: Removed old fence from the flat roof above out garage and fabricated a new fence.
It went exceptionally well. The stairway and hall are just beautiful now and we could not be happier. From the very beginning when Adrian met with us to discuss our plans (and offered expert suggestions and opened our eyes to other options), through the completion of the renovation, Adrian and his crew were very easy to work with and communicate with. In our observation, we would describe the crew that worked in our home as hard working, highly skilled, detail oriented, committed and conscientious. Clearly Adrian's work ethic is shared by his crew. They took a lot of pride in their work. Let's face it, no one is ever excited about disrupting their everyday routine to rip up part of their home for a week. We dreaded that part of it. At the end of each workday, the work area was cleaned up, vacuumed, tools put away and out of the way. Honestly, I feel they tried to make the experience the least disruptive as possible. We very much appreciated this. We plan to have doors/jambs/trim/baseboards replaced in our home and we will not hesitate to call Adrian.
Description of Work: Remove carpeting from stairway, then sand, stain, seal/finish treads, handrail and newel; paint risers and stringers; replace wood balusters with wrought iron; replace, stain, seal/finish and customize second handrail; remove carpeting second floor hallway and install hardwood flooring and baseboards, stain and seal/finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from Splash Carpentry
Thank you for hiring us and for leaving such a nice review. We will complete the next project in the same manner.
Pedro D.
08/2014
5.0
woodworking
+ -1 more
I can't say enough good things about Adrian and Splash Carpentry. A true craftsman and a real professional from day 1. I contacted Splash Carpentry to install wainscoting in a dining room. Adrian was very responsive and quickly set up an appointment. When he arrived he gave a rundown of my options and some photos of his work so we can make some choices of what we wanted the end product to look like. We made our choices and he quickly scheduled the job and gave me a schedule of how long the job would take. Adrian and his crew came in as scheduled and quickly completed the job. We were having our floors refinished so he offered to come back when that was done to install the shoe molding - a really helpful accommodation. Once the floors were finished he returned to install the base shoes and paint. The final product was incredible - very we'll done. The room looks great and the wainscoting looks like it came worth the house. He also installed some other shoe molding I needed installed in another part of the house in the middle of the job. If you're looking for someone to do some custom woodworking for you for a reasonable price, this is your guy! You won't be disappointed.
Description of Work: Installed wainscoting in a dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Response from Splash Carpentry
Very pleasant people, esy to work with. Thank you for appreciating our efforts.
David N.
08/2014
4.0
contractors
+ -1 more
I purchased a Big Deal with them, but we were unable to coordinate our schedules, so I did not end up using the deal.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Splash Carpentry
We drove for 3 hours to honor a 3 hours coupon. The member had to replace the hinges for his kitchen cabinets. He had the wrong hardware and he had to find the right ones online and order them.
Bruce B.
08/2014
5.0
drywall, electrician, lighting, woodworking
+ 2 more
I bought a Splash Carpentry Deal for $299 for a general contractor for the day. They responded immediately by messaging me and asked me to contact one of their teams, Andrew and Dennis. We had doe difficulty getting the estimate done and getting the date on the calendar. On the day of the install, Dennis showed up on time and I felt comfortable leaving him to get things started and I left for work. Andrew came after I left. They were able to install the ceiling fan in the bedroom and the light fixture in the living room with minimal damage tot he drywall on the ceilings and the walls. They patched up the drywall (and another drywall issue I had from a bathroom fan install). The left in the late afternoon and said they would come back the following Monday to do a little more drywall sanding. They showed up Monday on time. They cleaned up very well after themselves both days. I've hired them to do another project. I'd recommend them very highly.
Description of Work: Installed a ceiling fan where none existed, installed a light fixture where none existed, connected the electric, and repaired the drywall ager installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$299
Response from Splash Carpentry
We had some major problems with this type of coupons, from scheduling to honor them. Most of the members already established how much work can be completed in the coupon time. When we explained that is impossible, usually the response was a furious bad review. This time, the member was very reasonable and he was pleased with what he got for his money.
Matthew V.
08/2014
5.0
woodworking
+ -1 more
Adrian and his Team were TOP NOTCH! I have never had a contractor so in tune with communications as he has been. We are 95% complete (Sand & Stain remaining) & am so impressed I cannot say enough! We have had A LOT of recent work done to our home & this by far was the best. Not only was his communication the best I have dealt with, his workmanship is second to none. He did the job as he wanted it to look in his house, all along communicating with me what was next & why. NO CORNERS were cut, it was done the RIGHT WAY! A breath of fresh air in the business of General Contractors. We will be keeping Splash busy when our NEW kitchen is ready in 2-3 years from now!
Description of Work: New Red Oak staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from Splash Carpentry
It was a real pleasure working for this people. I disagree with contractors that are focused only on making money saying "it's just a job". Those days I spent in this customer's house, were happy and harmonius days. It is very important to work in a happy and stress free enviroment: the efficiency and the quality will reach the highest level possible. Thank you for the wonderful review.
Uzma S.
08/2014
1.0
woodworking
+ -1 more
I purchased 6 hours of carpentry services for $199. When I tried to schedule the services, I had a list of things that I wanted completed. Adrian sent a carpenter by the name of George to my house to scope out the job. I had a broken closet door in the basement and another one in my boys' bedroom. He looked at the doors and criticized all the doors in my house - saying they all needed to be cut down from the bottom. I asked him how long he thought that job would take, and he said he didn't know. I asked him when he could come and do the work, and he said he didn't know - he would call me. I had also purchased a Kobalt garage system from Lowes. I wanted the strips to be installed in the garage - pretty simple job. We already have a bunch of those strips in the garage for garage cabinets that my husband installed himself with little experience. In any case, I showed George everything I wanted done and asked for a time estimate, which he didn't give me. He said he wanted to take off all the closet doors (even the ones that weren't broken) and fix them. I asked him how long that would take, but he didn't give me a number. I emailed Adrian and he said the entire job would take 20 hours. I told him that was out of my budget at this time, and I'd like to stick as close to the original 6 hours as possible, going 1-2 hours over to finish the job if necessary. I asked him for a quote on just the 2 broken doors, the Kobalt garage panels, and removal of a white board with minor wall repair in my bonus room. He said he couldn't give me a time estimate and the best thing would be to have George get started on the work. I had already been trying to schedule this for weeks, and had altered my schedule to meet with George and try and get this scheduled. I said ok, and asked if August 12th was available. Adrian said that should be fine, and asked me to send him a reminder on the 9th of August. I emailed him on the 8th ton confirm. He wrote back saying that he didn't want to do the job anymore because I rejected the initial bid for 20 hours of work and I should request a refund from Angies List. I'm glad that he isn't doing the job, because they have been completely unprofessional about getting this work scheduled and done. I asked for quotes repeatedly and requested time estimates on the work I wanted done. I had even sent Adrian and prioritized list with the work that I wanted done, so that he could focus on them in the correct order. I understood that George may not be able to complete all the tasks, but they weren't sharing any details on how long the project would take. It was Adrian who suggested I have George come over and start on the work and see what he could get done in the 6 hours. I was hesitant, but ok with it trusting that they would be fair and honest. It shouldn't be that difficult for a carpenter to give an estimate on the work. I wouldn't recommend using them - and if you do treat carefully and be upfront in your communications. In the process of looking at the Kobalt strips, George ripped open the packaging as well - if I had decided to return the items, I probably wouldn't be able to.
Description of Work: Nothing - the work was never completed!
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
$200
Response from Splash Carpentry
All the communication regarding these coupons was through the Angie's List message center. Bellow is the last message I sent to this member: I talked to George about all the work that you asked us to do: (1) Replacement of broken door in the basement (2) Repair/possible replacement of broken closet door in kids room on second floor (3) removal of white board and bulletin board anchors and repair of wall in BONUS room (4) INSTALLATION of 9 kobalt garage panels in the garage; Basically, our bid for this work was rejected but we are still asked to do the work in a quarter of the time required for this list. I will have to pass on this and offer you to contact Angie's List for a refund.
The carpenter was prompt and friendly - he was the owner's uncle, George. Nice guy and despite his limited english, we seemed to communicate well. This was my first dealing with a carpenter working in my home so I expected much more than what I got. I should have been more conscientious. I had purchase 6 hours of carpentry and knew my job(s) would take more, but George never told me how much more. He just kept pointing out things to fix and then asking me if he should do it. Since I had him there already, I approved more than I should have. The first thing he did was replace the top railing on my deck. He took some design liberties and replaced a 1 x 6 board with a 2x 6 board, claiming that it would be less likely to warp. He also took the extra step of routing/rounding the corners, which looks fine, but is NOT what was originally there. This should have been a red flag... He did a nice job on the interior hardwood stair re-cover and even warned me to prevent any dirt from getting on it before I stained/sealed it because the dirt would NOT come out. Again, though, with NO eye for design, he didn't ask - he just went ahead and installed a trim that absolutely did NOT match anything else in my contemporary house! I ended up tearing the trim out... it just looked bad. It is ironic, because the existing trim around the base of the stairs and adjacent walls is a simple 1x2 piece of wood. He even installed a piece of this trim where it was missing along a nearby wall. On to the outside jobs. Rotted wood is a tricky repair, because once you uncover the problem, there may be more than meets the eye. In my case, there was a LOT more. George pointed this out and I agreed for him to completely tear down my stair and landing and rebuild it. I might add that though the house was build in 1905, it has undergone multiple renovations, the most recent of which was 15-18 years ago. All the outdoor work is from this era. Here, is where George's work fell apart... He, once again, took liberties and, blaming the uneven placement of the original support posts, built a completely crooked landing! I am sorry, but the original was NOT crooked. The boards and side railing were square! It seems he did not pay attention to the original and just built how he thought it should be. He was particularly messy on stair and riser width and on finishing corners where two pieces of trim were supposed to meet. Instead of fitting things together uniformly and in a straight line, he cobbled together bits and pieces that looked like a jigsaw puzzle. The first place I noticed this uneven finishing was on an end cap. I pointed it out and, at first, he said he did not have the material to redo it. I found the material and he re-did that corner. Unfortunately, it was not the last one I found. His work started on a Wednesday and I expected him to be done on Thursday. He did not finish until Saturday and I felt very rushed to get him out because I was leaving town that same day. I paid him for the work and he cleaned up and left. When I got home a week later, I found more and more design "flaws" that I have gone to the arduous task of fixing myself. I do not trust Splash carpentry and do not want to pay someone else to do it. Like I said, George was a nice guy - he did well on most of his repairs and I feel what he built was SOLID and will not fall apart soon. His work here was sloppy and crooked, though. Lesson learned...
Description of Work: Cover two previously-carpeted steps with hardwood treads and risers. Repair rotted/broken outdoor wood steps/landing. Repair/replace top railing on deck.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,600
Response from Splash Carpentry
Selling the 6 hours coupons for carpentry was a major mistake I made here on Angie's List. Most of the members who bought them were nice and reasonable people but also a significant number of them acted like they took over my business. Let's focus on this particular situation: 1. the member is complaining about my carpenter's lack of eye for design, please remember that I sent him there to do repairs and complete tasks as they were indicated by the home owner; 2. it is a little bit ironic to complain about lack of eye for design when I'm designing and selling my own products for many years now; 3. "crooked" and "unleveled" are unpleasant words when they are used related to our work, but if you put them in the same sentence with "the house was built in 1905 and a lot of the woodwork was rotten", it does not sound so bad anymore; 4. I sent George to honor this coupon because of his excellent carpentry skills, his English is not fantastic to do desperate repairs to a house that is falling apart, it's good enough; for those interested in design and excellent communication skills, we have an architect in our team; 5. the member paid in full, did not point out any mistakes while the carpenter was working there and this last part of her review is a bit confusing: "Like I said, George was a nice guy - he did well on most of his repairs and I feel what he built was SOLID and will not fall apart soon. He does NOT have an eye for design, though. Lesson learned..." We are sorry we did not send a designer ... .
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Service Categories
Finished Carpentry and Woodworking,
General Remodeling,
Doors,
Unfinished Carpentry,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Interior Painting,
Wrought Iron,
Cabinet Making,
Drywall,
Decks and Porches,
Electrical
FAQ
Splash Carpentry is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Splash Carpentry accepts the following forms of payment: Check,PayPal
No, Splash Carpentry does not offer free project estimates.
No, Splash Carpentry does not offer eco-friendly accreditations.
No, Splash Carpentry does not offer a senior discount.
No, Splash Carpentry does not offer emergency services.