Splash Carpentry

"Thank you for taking the time to write the review."

"It was a 100% custom woodworking project and we were very excited to do it. Thank you for hiring us and giving us the opportunity to show what we can do."

"Sapele is my favorite wood species. I was very happy that I finally had the chance to see my own product installed and finished as part of a project. Thank you for taking the time to write this review."

"It was a difficult project. Victor and John proved once again that they are a very experienced team of carpenters. Thank you for the opportunity to tackle such a project and thank you for the review. It is very much appreciated."

"Thank you for taking time to write the review."

"Very delicate project, a real pleasure for a dedicated carpenter. The customers had some great ideas about how to improve the initial plan. It was also very easy to work with them despite the numerous setbacks we both experienced due to external factors. The house is a marvel: the level of finishing delivered by all the trades involved is just fantastic, the design of the woodworking and the colors are really unique. We already asked for permission to use pictures of this house on our website. We are thankful for the opportunity to work with knowledgeable people that help us improve ourselves and grow."

"It was a small project but really important if you want to fully enjoy your dining room. We did it as planned and scheduled, she was very happy and she took the time to write us a review. We thank you very much."

"One of our most loved customers: a highly educated family with deep respect for our work and efforts to make their historical house even more beautiful and charming. There is very little to almost nothing to ad value to their house but we are here if they need us."

"This member/client was one of the multiple signs that the business we have built with so much effort is finally showing results. Here are the keys for a successful relation between an investor and us: THE INVESTOR: - knows exactly what are his tasks starting from - finding the property,; - securing the funds; - establishing good communication with all the trades involved; - showing flexibility when it's needed. US: - extremely fast response to the client's questions and needs; - focus on details and anticipation of potential issues; - balance in schedule and good relation with the other trades; - the woodworking in a residential property is the most visible, therefor, we make sure the quality of our work is outstanding. Some of the most important sections of our work will be displayed on our website: www.splashcarpentry.com"

"This was one of our first significant projects that we got through Angie's List. At that point we realized that Angie's List should be our main focus when it comes to advertising. We were right, the business developed fast and from small projects we got to work on complete house renovations for investors and new construction carpentry for several General contractors. We thank Angie's List members for believing in this website and giving honest hard working people a chance to prove themselves."

"I had the pleasure to work for a very kind and polite family of doctors. They told me what they want, we agreed on the terms, they left a key in a lock box for me and I did the job. Everybody was happy with the results. Since they left me this review, they already hired me again to do upgrade a large and detailed fireplace which will be posted on our website very soon. It came out really good."

"Always a good experience working with this general contractor/investor/real estate agent: organized, always on time, fast communication. Too bad I cannot put his name here."

"I should start by mentioning that I have documentation and pictures for each stage of this project. We did not delay the completion of the work. In fact, me and my partner Matthew, along with 4 workers, sacrificed the entire Memorial Day weekend and pushed long hours in order to gain as much time as possible for this customers. I soon realized that it was a mistake to do so, extra work came in the picture soon enough. I did not mind that and I did not even asked for extra money. Here is what we had to do: 1. remove a hardwood floor board on a 10 feet section, create a channel and hide 2 DSL cables under it; 2. replace two nosing pieces on the existing stairs; 3. install and finish new hardwood floor in a newly built 10 sqft closet, baseboards, shoe base etc. 4. manufacture and install new customized plinth blocks in one room (6 pieces). Me and my partner did not mind taking care of these extra items despite they where never mentioned when we inspected the job site, but we expected at least a "thank you". Instead, they started with a long list of complaints, ridiculous demands and often insulting questions. I will give you a few examples: - my neighbour said maybe that should be done differently; - other floor guys told me you should use this type of varnish (why did not they hire those floor guys in the first place?); - maybe there is a machine for this specific work and you don't know about it; - in our absence, the customer's husband was questioning our workers : for how long have you been working for them? how much do they pay you? are you paid by the job or by the hour? - emails at text messages all day and after midnight; - ridiculous request made by phone at 3 pm while we were in other locations: nobody is home so you can come and work until 11 pm.. I decided to stop everything until we have a new agreement. At the moment I did that, the customer had $4,000 balance and we had 2 more days of work. Instead of complying with my request in the email below, he starts threatening: he will look for someone else, he will trash me here on Angie's List, he will sue me etc. Aparently, it did not work the way he thought. Nobody, especially a professional, will continue the project. Here is the reason: it is well done and it is very obvious we were not fired for bad quality. Here is the last email I sent to this person: Good morning, I am glad you like the new stair parts. It's $1,500 value added to your house. Like I told you yesterday, I am focusing on finishing this job properly. However, I still don't feel comfortable continuing investing time and effort in this project. In order to make things work, we need to change the payment plan. Please contact Matthew and pay him $3,500 before Friday. He will prepare an invoice for it. I will not accept check at this point, just cahs. After the payment is made, John and his coworker will be scheduled for Friday as we discussed. After they completed the tasks, Matthew will come to apply the last coat. With this occasion, please have ready the remaining $500 for him. If you have any questions, please contact Matthew directly. I will not be available for the rest of the day. I also cc'd both Matthew and John so I don't have to explain to each of them what is the situation. I promise to complete your project properly but I want Matthew to get paid."

"Working for this member is an absolute pleasure: he knows what he wants, the scheduling is very easy, the work he is asking for is good quality interior carpentry, no cutting corners, nothing. Just pure respect from each side. After a stressful week of working in other areas with no parking, no room for the tools, unreasonable deadlines to finish the project, working for him felt like a vacation. When the customer respects his contractor, pays him a fair rate for his work and appreciates his efforts, everything goes smoother and a tough experience like having major construction work done in your house is much less difficult."

"It was a coupon for 20 hours of carpentry. The member wanted picture frame in one room. Everything went well, the team completed the installation in one day. It was all good."

"All I can say, it is good to have a shop. Most of our customer's are living in the house when we do the work, so less time we spend there, happier they are. Thank you for hiring us."

"It was a 40 hours coupon for master carpentry that turned into a bigger project. We took advantage of the fact that we have a shop and we minimized the time needed in the customer's house. All the posts, railings and balusters were manufactured and finished in the shop. Only installation and minimum touch-up work was needed in the house. The member proved to be a very nice person and easy to deal with. Thank you for hiring us."

"When it comes to built-ins, Dylan and Chris are the best thing that can happen to a customer. Thank you for hiring us."

"Thank you for appreciating our efforts."

"Thank you for appreciating our efforts."

"We upgraded the main stairs and we built the stairs going to the basement. We appreciate the review, thank you for taking the time to write it."

"The member proved to be a very honest person which is exactly the customers I am looking for. He got a very high quote from his General Contractor and I gave him my honest opinion. I provided him samples of casings, baseboards, crown etc. from my supplier along with pictures from previous projects. He considered our prices very decent and he hired us. I organized the material delivery at our shop and we applied the first coat of paint on them in the shop. This move saved our member's a lot of time and space, leaving room for the other trades to finish their work without delaying the project. It was very easy to work with this member, from making decisions regarding the materials, finishes and payment methods. He used Chase Quick Pay a Person, the online option of paying, which saves time and unnecessary trips to the bank for deposits. Thank you again for hiring us and enjoy your house."

"It was a small job but working in a highrise requires very good planning. From traffic, parking, elevator scheduling and working around the customer's own schedule, everything needs to be well planned. We paid an initial visit to make sure the new baseboard will match the existing one both in shape and finishing, we did the finishing part in our shop to minimize the disturbance in the customer's residence and next day the job was done."

"It was a small wall railing installation project, it went well."