Splash Carpentry

I can't say enough good things about Adrian and Splash carpentry. Adrian was a pleasure to work with. He was incredibly knowledgable and handled my order swiftly. Not only did he answer all my questions, but the newels arrived on time and in perfect condition. Everything was exactly to spec and very well made. Tough, sturdy, and well put together. The house is undergoing a renovation, but Adrian came through ahead of schedule and helped move the project along. I will always use Splash in the future for my carpentry needs. I am happy to answer questions or provide more photos from my job. Jg0975a@american.edu. http://i1110.photobucket.com/albums/h454/thegreatgalling/7397AB24-273D-4B20-95D7-98F1E47ED513_zpsxkv7muni.jpg http://i1110.photobucket.com/albums/h454/thegreatgalling/2617F98B-BCEC-4A78-9AF9-D8EFFEFDEF1F_zpsdvbo8ccm.jpg

They did a nice job. Only issue was an electrical line (unknown to anyone running through the middle of the area), so they had to come back to finish the job. They were friendly and did a nice job.

I think they will do amazing work, they just need to be more organized schedule wise.

Dylan delivered and installed built-in approximately 6 weeks later than promised. He was apologetic and offered a discount as a result. The biggest problem is the finished product. The finish is awful. When the unit was being installed, we expressed our concerns over the finish to which Dylan responded that we should talk to his counterpart because he did the finishing. Not a professional response and the response from his counterpart helping with the install wasn't any better. They claimed to have used four coats of lacquer but there is no way. The finish is very uneven. In addition, the molding that was used across the top is sloppy. It is 2 pieces and wood does not blend. One piece is darker than other. You can also see putty spots. Dylan suggested we let unit sit for a few weeks to see if it was perhaps shadows on wood. We have reached out to him several times now to replace molding as he said he would and to have something done about the finish. We have been pushed off- he has said molding that he ordered wasn't right and needed to be reordered. We have heard nothing since and our most recent follow ups have gone unanswered. This needs to be resolved. We paid to have finished product and that is not what is sitting in our family room. We are extremely disappointed.

When we first spoke I said anytime June 24th or after and they said okay. So, we set it up for June 24th. I needed some wood work trimmed around the fridge which was exactly 36" wide. June 24th the guy came out and looked at it and said the best way to do this would be to pop off woodwork and cut it in his shop. He took the paneling so they could match the stain and talked to guy at the shop. They didn't come back or call. I tried to contact him and got no response. So I contacted Adrian at the office and told him the story. I informed him I wanted it taken care of this week. Adrian responded back to me that they don't work in the city and they took the panel to throw it away as a favor to me. He said if I couldn't wait a couple weeks, then I needed to contact Angie's List for a refund. He said don't contact us again, your email would go to spam and I will ignore your calls. I said I just wanted my paneling back and they said they would give the paneling back, so I picked a day and they never given it back. I would really just like to have my paneling back.

What more can I say about Adrian and his crew. They are incredible. The railing that he added is perfect and was tricky to install due to the multi levels of the wall. I am not sure how they did it, but it looks great and meets the requirements for the building inspector. He squeezed our project in to his schedule with very short notice. I could go on and on about these guys, but the thing I like the best about them is that as good as their work is, their customer service is better. They are one service provider that I am happy to recommend.

Adrian was very professional and easy to work with. He went above and beyond to make sure we loved our new space. He had such attention to detail and communicated along the way to make sure the house was cohesive and looked it's best. He sent pictures and kept us updated along the way, seeing as we were 3 hours away. Everyone who has walked into our home since Adrian did his work, has thought it was new construction. He did a great job, in a short amount of time and we couldn't be happier. We are already planning other projects for him and his crew to do for us.

I didn't like the quote they sent me; I didn't like the work that they were going to do so I found someone else to do the work for cheaper. I didn't like the proposal as it was not the type of deck that I wanted.

Overall, our experience was very good. We purchased the $249 Big Deal for 6 hours of labor. John (Ion) visited us to provide an estimate of what he could complete in 6 hours and even courteously visited us again at our request to review some details. He was extremely knowledgeable and patient with us. However, I doubted he could complete all the work he thought he could in 6 hours time, including installing two new door slabs (not pre-hung) with knobs/deadbolts, priming one door, boring/installing a new deadbolt lock on a third door in addition to replacing the door knob, and replacing a door knob and deadbolt on a fourth door. Consequently, I confirmed with John that his hourly rate past the 6th hour would be $40/hour, so that I could estimate what a few extra hours of work would cost. We scheduled an appointment about 2 weeks out, but John called the morning of our appointment to inquire about rescheduling so that he could accommodate an important ($3000) client/project that day. So we rescheduled for the following week. As it turned out, John could not finish all the items he thought he could in the 6 hours, and it took him 10 hours (8:30 am to 6:30 pm with a 15 minute lunch break) to partially complete the work he thought he could finish in 6 hours (again, he basically installed two door slabs with locks- no priming/painting/caulking). Besides the timing factor, I rated Splash a B because I communicated with John prior to the project to ensure I had purchased all the necessary materials, but I still needed to leave during the project to buy weatherstripping and a door sweep (which he didn't install). Finally, in reviewing John's work after he left, I noticed that some hinges on the interior door he installed only had 1-2 screws holding it to the wall. I'm not sure if this was done intentionally, but it seems strange and I would have liked this explained to me if this was the case. Since John had a 5:00 pm appointment that he was late for, I'm guessing it was an oversight on his part. However, we're pleased overall and would use Splash again.

Doesn't perform carpentry services for wood floors.

It went bad. This company uses the Angie's list coupon offer system to bring in new business & not provide any real value. After the initial purchase, we spend several days communicating with Splash Carpeting. They gave us an overall price, however, did not want to provide a more detailed cost break down for their work. They stated that it would take them 3 to 4 hours to write this up & wanted to charge for this service. We do not partner with any business that is not transparent with their work. Hence we decided to return the coupon & not proceed forward with them. If you decide to do business with this company, do it at your own risk. Thank you ------- Here is our "full disclosure" (not a out of context cut out) of the correspondence with Splash Carpentry - (Furthermore, we do not see any humor in a fraudulent & dishonest business, obviously they do, this is how they make their money !!!) Splash Carpentry 5/12/2014 - Good morning, please send me a few details and pictures to my email address [Email address removed] so we can prepare for the work. [Member Name removed] 5/13/2014 - just sent a few pictures.I need to have you build a fence gate on one side of my house & either repair or build the other one, on the other side. [Member Name removed] 5/14/2014 - Please call me so we can discuss the details... Phone # erased. Splash Carpentry 5/14/2014 - all the communication regarding coupons will take place here, on the Angie's List message center. We are working on a price for your project based on the pictures you sent us. I will get back to you soon. Splash Carpentry 5/14/2014 - I would make two new sections. The total cost including materials will be $1,480. The coupon would be deducted from this amount. [Member Name removed] 5/14/2014 - Thanks for the estimate. Can you detail out this cost - How many hours will this work take ? How much material is needed ? What is the material cost ? Splash Carpentry 5/14/2014 - 2 carpenters for two days minimum, materials around $400 [Member Name removed] 5/14/2014 - We are talking about roughly 18 feet of space between both of the fences. ( roughly 8 feet on one side and 10 feet on the other ). Can you detail out the work that you would be providing and how long each step will take hour by hour? Splash Carpentry 5/14/2014 - You want me to spend 2 or 3 hours writting details about a 2 days job? Sure, no problem. It will cost $150 . [Member Name removed] 5/14/2014 - Not sure why it would take 2 to 3 hours to write this up. You obviously do not want our business. Splash Carpentry 5/15/2014 - That is correct: people who ask me to describe my work hour by hour are not exactly the customers I am looking for. [Member name removed] 5/15/2014 - Fine by me. We will not deal with a company that can not provide an honest breakdown for their services. Splash Carpentry 5/15/2014 - I can provide you an honest brakedown for our services, as detailed as you want. The problem is that I will charge $150 for it. [Member Name removed] 5/15/2014 - Honest and transparent business providers do not charge for such information. We already determined that we will not do business together. Feel free to not reply to this email.

Andrew from Splash Carpentry was able to come out on a Saturday morning to check out the scope of work. An estimate was provided a few days later. We were able to schedule the work about a week after I decided to move forward. Work began on Thursday morning ? the crew of 3 lead by Andrew was very professional, courteous, and hard working. After the first day, the landing structure was built and concrete stair base was poured. They came back to finish the job on Friday morning and were finished in the early afternoon, completing the assembly of the steps and handrails. The end result was exactly what we were looking for in the project. They stood behind the work, ensuring that it was built to code and structurally sound. Would hire again and recommend to others.

This contractor was not hired because he required a payment of $100 to do an estimate.

The estimation and work were all provided by John, he is hard working, reasonable, and will to listen to our requirement. He got the work done within 2 weeks, despite the bad weather. Besides the work we agreed upon, he also help fixed the fundation for one of the stairs, and put trims around the house, which I really appreciate. Result was great, and we can't expect more. Will use him again for similar projects in the future.

we did not use the coupon, and got our $ back

As stated, 2 Calls w/voicemail & 1 email. No reply to either after 8 days...Disappointing.

I dealt with Chris at Splash Carpentry. Chris scheduled a visit to provide an estimate for our deck repairs. He was polite, professional, and on time. The estimate for the repairs was very competitive and the repairs were made promptly the following week. His work is excellent and I will definitely use them again in the future. I highly recommend!

The project went great! They were prompt, polite and did a fabulous job! I highly recommend them ! Leslie R

This was our second time using Adrian and his crew to install an staircase railing and it went incredible. He is a great craftsman and is always willing to go the extra steps to make sure the customer is happy. Any problems or changes that we experienced were taken care of right away and without issue. His work is second to none in terms of quality vs cost. I would not hesitate to use him again and can recommend him without reservation.

Gheorghe arrived at around 12:30 on May 28th. He setup all his equipment in the driveway - it seemed as though he had an entire workshop in his van. Because he wanted the garage doors left open to allow him to go in and out constantly as he measured and cut the wood to the exact sizes, I had to lock our 2 cats in one of the bedrooms on both days. He went to work removing all the old trim etc. and installing most of the new stuff. By the time he left at around 6:30 PM, the only 2 tasks left to do were installing the cabinet trim and all the baseboard and associated quarter-round. During this first day, he also clamped and glued the two lengths of maple wood that would be installed as the cabinet trim. If I understood correctly, he was also going to do a similar assembly job at home that evening. The next day, Gheorghe arrived at about 08:30 AM and left around 11:30 AM, after finishing the last tasks. I thought that his work was great, especially the maple trim on the cabinets. Also he cleaned up thoroughly on both days before leaving - I only had to clean up a little - small chips of wood in the driveway and some sawdust in the garage. I would use this company (Andy and Gheorghe?) again but would understand that they quote a fixed price not (apparently) based on an hourly rate.

They reused the major piece from the previous Cinderella staircase railing and stained it to match all the new railing. Everything looks fantastic!

George is a craftsman. He did an excellent job with fixing our shed, as well as repair of our fence. Good quality work.

Originally, I was simply purchasing iron spindles for my staircase. Adrain was prompt in returning my call and setting an appointment. Once he was in my home, I had him look at the staircase, and I explained my goal. He told me that not only could he do it, but that it would be less expensive than if I tried to do it myself. He was right! His workmanship is truly second to none. He was always punctual, always fair, and truly cares about the work he does. I have a wish list going for projects for him to do for me! I would absolutely recommend him (and have)!

I bought the deal, and needed the service completed this week. Unfortunately, they were unavailable and we needed to contract someone else to complete the work. No one's fault, just a scheduling conflict and it didn't work out.

Contacted Splash Carpentry and Adrian responded that night. Prior to construction Adrian was always on time for our scheduled meetings and answered any questions about the project the same day. When work started Adrian and his team were always prompt. We are so happy with the finished product we wish we could give them an A-plus. We definitely will be using Adrian and his team again in the near future.