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Saturn Heating Cooling and Electrical Services

Electrical, Generator, Lighting,

About us

Saturn Heating Cooling and Electrical Services has been a trusted service partner for homes and businesses for 25 years. Serving the west, northwest, and southwest suburbs of Chicago for electrical services, backup power generators, electric vehicle chargers and heating and cooling.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Heating & Air Conditioning Service, Installations, and Repairs; Wall AC Unit Service and Repairs

Services we don't offer

Geo-Thermal, Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 110 reviews

Rosemary O.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. Work was done professionally. Very responsive. Price was fair. They've already been back to charge the air conditioner at no cost. We plan on using them now for all our HVAC needs, including replacing our 20 year old furnace when it goes.
Description of Work: Install new central air conditioner and new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Clarence D.
02/2016
5.0
electrician, generator service
  + 0 more
Did a great job! Arrived at the time promised and completed the job in a timely manner. They explained in detail what they were doing and invited questions. They also correct several previously existing situations at no extra cost. Demonstrated how the system worked. Left the job site pristine. Very very professional.
Description of Work: Installed a Stand By Generator for a house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Sharon P.
10/2015
5.0
generator service
  + -1 more
They were very commutative. The services were great.
Description of Work: I bought a big deal for $149 for a Generac Air-cooled Home Standby Generator Partial Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Patricia A.
10/2015
5.0
electrician, ceiling fans
  + 0 more
Jerry came and installed a ceiling fan in my bedroom where there wasn?t any ceiling electrical access in place so he had to start from scratch. He completed the job in less time than estimated. He was neat, polite, and very considerate of my home. I was very pleased with the job he did. I am thinking about having this company provide me with more services. I highly recommend them!!!
Description of Work: Installed a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Paulette N.
09/2015
5.0
electrician, lighting
  + 0 more
George came at an earlier date to go over the details of the job. He is very professional. He came with the 2 electricians on Tuesday to make sure that the lights were properly located. The electricians were professional but the best thing is that there was no stress as they knew what they were doing. Very courteous. I would definitely use them again.
Description of Work: Install recessed lights in dining area and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paulette N.
09/2015
5.0
electrician, lighting
  + 0 more
The only electrician I will use in the future
Description of Work: Replace 2 light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LeeAnn S.
08/2015
5.0
electrician, generator service
  + 0 more
Very professional and punctual
Description of Work: Annual servicing on Generac all house generator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Rose M.
08/2015
5.0
electrician
  + -1 more
Great communication..George called the day before to confirm appoint and said technician jerry would arrive at my house at scheduled time of 8:00 am Jerry arrived on time,placed plastic booties over his shoes, although I informed him it was not necessary and immediately began working. He was very respectful of my house and patiently answered all questions I had about the project. I purchased panel replacement on Angies List but decided to have 2 additional outlets re-wired so they would be on there own circuit breaker. I was informed of the pricing prior to job being done. Saturn electric was extremely fair and reasonable with their pricing. All work performed looks awesome !! I would recommend Saturn electric to anyone would needs work done, I will definitely be calling them for all my future electric projects.. George thank you very much.. sincerely
Description of Work: changed electrical panel and re_wired 2 outlets .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert W.
07/2015
5.0
electrician
  + -1 more
Richard was very responsive to our needs and was also patient as it took us nearly a year to move on this project...he was competitive in pricing and quick to get things moving (permit/scheduled) once we agreed. We were very happy with this education he provided since we don't know much about generators, and I was sure of using Saturn vs the other few quotes we got due to how thorough Richard was in his guidance/questions/comments vs all the others that came out to quote the job. Sometimes comfort and quality are significantly more important that just cost! The scheduled job was done quickly and to perfection. We would absolutely recommend using Saturn for you generator needs...we plan to continue to use them for the periodic maint!
Description of Work: Installation of a new 22kva Generac generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Lisa H.
06/2015
5.0
electrician
  + -1 more
Great company! Awesome communication and stands behind their work. Owner of the company pays special attention to detail and makes sure that the work is done right. Highly recommended!!!
Description of Work: He installed a gas and electrical for a pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Scott N.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
When was the last time you've seen a service company let alone an HVAC service company get all top marks on a consistent basis? Businesses take note, this is how you run a successful business. I called Tess a couple days ago about getting both our AC units checked and cleaned and that we were having an issue with one of them not cooling. Although not an emergency, Tess managed to get someone out on a Saturday. Let me just say all the reviews here about the technician Kelly are true. Kelly let us know that one of the units had a leak and therefore low on freon. He suspected the leak was outside where the technician attach their gauges but could not guarantee that so I was gambling on 3 pounds of freon at $95/lbs. He was pretty sure that would work and I could avoid replacing the units at least for another year maybe two. Well, it seems to have worked and hopefully there is not another smaller leak somewhere else. Kelly explained that we would eventually need new ACs and explained the differences between some models. It is obvious Kelly is passionate about his work and really enjoys helping people. I also got the same impression from Tess at the office that she goes out of her way to accommodate customers and is very good at communicating quickly with customers. Five stars guys! You are the best!
Description of Work: Called about getting both A/C units at my house checked and one was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Brian C.
05/2015
5.0
electrician, ceiling fans
  + 0 more
Everything went well. George is very professional in his follow up and very easy to work with.
Description of Work: Install wiring from wall switch to ceiling for a ceiling fan. Install new ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

ROB J.
01/2015
5.0
electrician
  + -1 more
It was great. They came out on time when they set the scheduled the appointment. They're very professional. There were no problems at all.
Description of Work: I used Saturn Electrical Services for electrical. I had a swimming pool installed in the summer and I had to get some electrical work done and I used them. They had to install electric equipment for the swimming pool. They had to install a single GFCI protected receptacle for the pump and they had to run conduit from the garage circuit breaker through the backyard to the swimming pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,029

Srinivas R.
09/2014
5.0
electrician, generator service
  + 0 more
I have been using Saturn for several years for servicing the generator. They are always very professional, and pleasant to work with.
Description of Work: Emergency generator was not starting up. Ryan diagnosed the problem, ordered the new part and installed it. Also, performed regular service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Marcia R.
09/2014
5.0
They did a good job and came on time. The technician was very thorough and you could tell he knew his stuff. I was very happy with what I bought, but they don’t have people in my area very often so it’s difficult to do further business with them.
Description of Work: I bought a deal for $195 for generac home generator maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

james B.
07/2014
5.0
electrician, generator service
  + 0 more
They returned calls. Arrived when scheduled. Very pleasant. Total cleanup. Did slight additional work at no additional cost. Total cost was exactly as quoted on phone.
Description of Work: service home generator and replace battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$303

Jay J.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
This team did an outstanding job. We got a call, while on vacation, that the A/C in our rental property was not functioning properly. Not only did they talk us through checks we could do on our own, they didn't try to sell us things we didn't need. Mind you, the unit is at least 17 years old and they told us a replacement isn't necessary right now. They showed up on time and communicated with us every step of the way. We trusted them so much we let them service our unit without us present. They are a very honest and knowledgeable service team. Their rates are very reasonable. I will definitely use them again. I found them on Angie's List and saw the old review. More are on Yelp.
Description of Work: Service call on A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Garrett O.
04/2014
2.0
electrician
  + -1 more
They did not contact us until two business days after what was stated in the coupon. We went with someone else in the meantime.
Description of Work: .
Rating CategoryRating out of 5
$195

Response from Saturn Heating Cooling and Electrical Services
Regrettably, we did not respond to this customers request in the required time. The customer exercised their right to receive timely service and chose another service provider. We apologized to the customer for our error both with an email and with a postal mailed $25 restaurant gift card, as our sincere apology for their inconvenience. Intending to correct the problem and not just to offer an excuse, we reviewed our communication process with Angie's List and implemented an additional level of redundancy to avoid communication errors in the future.

Nancy & John S.
04/2014
5.0
electrician
  + -1 more
This company is courteous, on-time, they are upfront with their charges, and have great follow up afterward. We appreciate their common sense approach. They are honest and don't try to disguise anything such as with warranties. We highly recommend them to others.
Description of Work: They installed a generator, added accessories to the generator, a whole house surge protection, and checked out a problem we had with a light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

james G.
03/2014
5.0
electrician, generator service
  + 0 more
Everything worked out well. He turned up on time, did the job in a professional fashion, and for the agreed upon amount.
Description of Work: tuned up my generator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Kathleen D.
03/2014
5.0
electrician, generator service
  + 0 more
I absolutely love the system. I cannot believe how neat, clean and tidy this company is. They tell me what is going to happen, inform me as they were do the work, and when they are done they clean up. They are very polite and professional. I recommend them to anyone and everyone that is looking for electrical work or generators.
Description of Work: He did a yearly maintenance tune up on our generac-natural gas generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Desen L.
02/2014
5.0
generator service
  + -1 more
Rich the sales manager gave us great impression from first contact. There were actually quite a bit of pre-installation work to do and the team helped us navigate thru it. The installation crew was professional and very efficient. We thought it was going to be a rough day, but they made a difficult job looked really easy. Rich also followed up after the installation. Extremely happy with the product and service. I will definitely recommend Saturn and Rich! GREAT JOB and thank you!
Description of Work: Saturn installed my generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
12/2013
5.0
generator service
  + -1 more
Installed a Generac whole-home generator. They did a great job, from the initial contact all the way through the install.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany V.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
This is the second time I've called Air Repair for a service call. In the summer of 2012, they repaired my A/C that 2 other companies had looked at, but couldn't repair. On that visit, Kelly also showed me some tips on how I could maintain my A/C a little on my own, which I thought was really nice. Today I woke up to a chilly house with the furnace not working. Kelly came out and diagnosed the problem quickly. He gave me options for the repair. I picked one and he ran out for the motor. When he returned, I was happy to hear the part was a little cheaper than he first thought. The challenge on this repair was the really small and awkward angle of the space for getting access to the furnace. Kelly was good natured about it and figured it out somehow! I hope I don't have to call anyone anytime soon for HVAC repair, but if I do it will be these guys.
Description of Work: Replaced an inducer motor in a furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Mike H.
11/2013
5.0
electrician, generator service
  + 0 more
On both occasions I called to set up service. They contacted me back in a timely manner and were courteous. Saturn worked with the village to get the required permit. The electrician was on time and installed the outlet as requested. A few months earlier, a technician serviced the generator and did a fine job. They charged a fair price for the work performed.
Description of Work: Installed a dedicated outlet for a pump. A few months earlier Saturn serviced the whole house generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Contact information

924 Central Ave, Roselle, IL 60172

http://www.saturn-es.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Generator,
Lighting,
Heating and Air Conditioning,
Ceiling Fans

FAQ

Saturn Heating Cooling and Electrical Services is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Saturn Heating Cooling and Electrical Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Saturn Heating Cooling and Electrical Services offers free project estimates.
No, Saturn Heating Cooling and Electrical Services does not offer eco-friendly accreditations.
Yes, Saturn Heating Cooling and Electrical Services offers a 0% senior discount.
Yes, Saturn Heating Cooling and Electrical Services offers emergency services.
Yes, Saturn Heating Cooling and Electrical Services offers warranties.
Saturn Heating Cooling and Electrical Services offers the following services: Residential & Commercial Heating & Air Conditioning Service, Installations, and Repairs; Wall AC Unit Service and Repairs
Geo-Thermal, Plumbing

Contact information

924 Central Ave, Roselle, IL 60172

http://www.saturn-es.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 3:00 PM