R & S Plumbing Inc

He arrived exactly at the appointed time. He has a very out going personality. His work was done in a very professional manner and was completed within his estimated time given over the phone. He cleaned up after himself and left the bathroom in the same condition as he found it. I was very happy with both his work and the fees he charged to complete his work. I am planning on using his services again to complete a couple of other upcoming plumbing projects. I have no reservation recommending his services to you.

It went very well. He was quick, prompt and solved the problem. I would definitely use their services again.

He was recommended to me by a friend of mine. He is a wonderfully sweet and gentle person. He is exceedingly methodical, very picky, and very exacting. I have been using him for years. As long as he is there I would never use anybody else.

Jim was in and out within a couple of hours. The old water heater had to be brought upstairs thru 3 doorways and then out the front door. I have light beige carpet in my basement and stairs. He said he would try not to leak any rusty water, but it was a strong probability. Not a single drop of icky water was spilled. I don't know how 1 guy did that by himself. He took away all the garbage and old heater-- not even to leave it at my curb. He made sure I knew how to set the new heater for our usage and safety. The manual was attached to the unit so I always know where it is. All the pricing and labor details were discussed with me prior on the phone prior to Jim coming out. He answered all my questions so that I understood.

Everything was done professionally, competently and with good cheer. I like the fact that R & S charges by the hour, not the job, which is why it is a good idea to have several things done on a visit. Even if this is not possible, I wouldn't call any other company (very expensive experience with Bishop) and highly recommend R & S.

Keith did an excellent job. He was prompt, professional, and fast. The new pump and valve are 10x quieter then what we previously had. His brother Jim also provided very good advice over the phone before and after the job. Would definitely work with these guys again.

Our bathtub drain was leaking all over the downstairs, so Kieth replaced it with a new copper drain and installed our new pedestal sink. As always, he was courteous, professional, and very, very good at what he does. Thank you again!

I have had a lot of jobs done from them. They are the only plumbers I would use. They are actually two brothers. They are very honest and they work fast. They don't take any breaks and they get the job done. I was impressed to see him with a write up. They are an excellent company. They come out and does the job fast. They are reasonable with their price. They don't mind you watching them. There are some plumbers out there that will not follow the order which you need but when he comes out he does the work very well. He has all the parts brought and he does not have to run out for anything. I never have to worry about any problems and I have never had to call him back. Everything like the pipes and so forth has never leaked. I will give them the highest marks.

Jim promptly returned my call and was at my house at 8:00 the next morning. Previous owner left a rusted out grill on a post on our patio. I didn't want to touch it and wanted new nat gas connections for my Weber grill (it's free standing - no post - and uses a flexible nat gas hose with quick release). Jim quickly shut off the gas, cut the line near the house, installed the new connections and turned the gas back on. Since their service call fee of $149 includes 1 hour of service ($60 per half-hour after that), I also had him take a look at a plugged sillcock (garden faucet). The stopper had detached and was stuck deep in the pipe. It didn't dislodge easily and we agreed it would be smarter to just replace the sillcock with a higher quality model, rather than spend any more time/$$ to fix the plugged one. He didn't have any more sillcocks with him (and I didn't mention it on the phone initially), so he would have to come back later in the day. Before he left, he did give me a few pointers so I could keep trying to dislodge the stopper in the meantime (I like doing this stuff myself), but if I couldn't fix it he would gladly come back later in the day. It took me about a half-hour of tinkering, but I finally fixed it myself. This is my type of contractor - he does the stuff where expertise is needed, but doesn't hesitate to show me the things I can tackle myself.

After trying to replace a broken shower faucet ourselves, and after a reputable handyman said it was too big of a job for him, we called R&S Plumbing based on Angie's List recommendations and the handyman's recommendation. Keith quoted us the labor charge on the phone: $149 for the first hour. This was not an emergency, so we found a time that worked for him and us. When he arrived, he went to work, fixed the problem, suggested a fix for the toilet in the same room and took care of it within the same hour. Everything works perfectly. He was thoroughly professional, pleasant, and reasonable in every way. This is our new plumber, and we're happy to recommend R & S Plumbing to others.

Once again Keith and R&S Plumbing came to my rescue. I was running on battery back-up only when I called Keith at 9:00pm Sunday night. He told me he could be out by 7;30 the next morning, but he was really concerned abount how long my battery would last. So was I! He jumped into his truck and was at my house within 45 minutes, replaced the switch and I was back pumping. This was not the first time that Keith helped me out and I continue to find him personable, friendly, knowledgeable and the quality of his work is outstanding. When it comes to plumbing he's my first and only call. Keith quoted me an estimate over the phone which was quite reasonable for an emergency, weekend night service call. I strongly recommend R&S Plumbing.

They actually spent time on the phone and made suggestions on how I could fix it myself. We had scheduled an appointment, but their suggestion worked and I called back to cancel the appointment. They were great and really cared about me, their customer. I will definitely use them for any additional work!

We noticed that our ejector pump for the basement bath would not stop running so we unplugged it and called R&S. This was on a Saturday afternoon. We left a message for them to call us to make an appointment as soon as possible during normal business hours (i.e. we didn't need them to make an emergency call). Jim Durso called me back on Sunday and explained that they were booked full for Monday with sewer backup emergencies (no suprise due to all the melting snow) and he put us on for the first appointment on Tuesday. Keith called me on Tuesday with plenty of notice to let me know he was running a bit late (only 10-15 minutes - but a nice touch since most contractors would not be so respectful of your time) and arrived within that window. He immediately diagnosed the problem and recommended that since our pump was so old, we replace it with a new one. It was not what we were hoping to hear because of the cost but he explained the rationale and it made sense. He did the work thoroughly and cleaned up completely. We use them for all our plumbing needs and they have always been super responsive and done excellent work. They are not the cheapest plumbers you will find but they are the most responsive and the most reliable and I would not consider using anyone else. I gave them an A, even on pricing because I have not found any good plumbers to be cheap and you get what you pay for.

They cleaned up after themselves and they are very personable and clean. Their prices are reasonable. I trust them and we have used them in the past and they are the only plumber we have used since the first time we used them.

He replaced the outside faucet for the garden. The original work was done improperly. He ran a pipe with the proper angle, put in a new shut off valve inside and a new valve outside. He did the work quickly and he left the job clean.

They were prompt. When they fixed the faucet, they didn't leave enough room for the automatic sprinkler system. They came back to see what the problem was. They gave me an extension free of charge and didn't charge for the second visit. They made good with the job. They were really outgoing, competent, and professional.

R & S Plumbing did a great job. The owner is really on top of things and remembered us. He went the extra mile to work with us and get the papers to see if it was still covered under warranty which it was not.

We had good success with them before and so we used them again.

Keith was right on time as usual. This is the 3rd or 4th time we have used R & S. and they always complete the job right the first time.Keith cleaned up all work areas before he left and was very informative about what he was doing.

It went very well. Showed up on time, got to work, explained what he was doing, checked for various other possible issues, fixed the problem. Professional, friendly, thorough.

Keith was very friendly. He made numerous trips to the house and kept us informed all the way. He did a great job fixing our problems in a very timely manor. He was very personable and took pride in doing a good job for us. We have used R&S plumbing numerous times and the service and quality of work is always to rate.

I called a girlfriend and got a handyman to help me with my problem. I finally tried the number for R & S again and got through to the company. I left a message on Saturday or Sunday. Jim called back when I was not there and left a message. He told me to call immediately if it was an emergency or call them early Monday morning. I had called him on Monday morning and he gave me some really good advice about the problem I was having. I asked him to send me business cards and he did send them to me with Holiday wishes. I appreciated that he provided excellent customer service to me even though I wasn't going to be paying for his service.

Excellent, would definitely recommend to a friend.

Everything from the initial call to the completion of the work was prompt, professional and perfect. I needed to have the garbage disposal and pipes cleaned out. The work was done right, done promptly and done without leaving the area messy. If you are reading this while searching for a plumber, you should hire this one.

Arrived early, installed water line from main to refrigerator. Very reasonably priced.