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Great Services & Repair Appliances

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning,

About us

Great service & repair is a small company of 3 employees working with some construction and home remodeling companies in North Chicagoland. Our service technicians are well qualified professionalists who fight hard to provide first-rate appliance repair along with excellent customer service to you and your family in time of need. We are NOT big corporation which only sees on you like a dollar bill and forgets about you once we leave. We don`t want to waste your time and money taking day off from work – we abide by time and always call our customers 15-20 min prior to arrival at their home. Also our technicians are equipped with most common parts in order to fix your appliance with only one visit. Our primary aim is customer satisfaction.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Residential Home Appliance Installation & Repair, Gas, Electric

Services we don't offer

Commercial Appliances, Plumbing services, We do not offer any services within Chicago city limits

Amenities

Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 201-216 of 216 reviews

Robert D.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Absolutely great job. Explained everything and very responsive. Would recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda N.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called in the morning and was able to make an appt for that day within an hour of my call. Prompt and knowledgeable. I will this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew G.
10/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: Wasnt able to fix the problem, was rude to my fiance, and in general did not impress me.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$100

Chuck F.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They gave some good instruction and knowledgeable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff B.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He quickly diagnosed the cause of my leaky refrigerator, cleaned the blocked line and solved my problem. I would recommend this provider in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara S.
09/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: The "whining noise" the dryer did NOT make when bought, was reason for the my believing it needed to be fixed. He left without removing or explaining this noise. | |I asked if he perform maintenance on the washer for an additional fee. Their was black mold that he left in the far back. At this point, I was so annoyed by his behavior, I just preferred he leave. He did, but the "maintenance" on the washer cost an additional $50.00. | |Overall, not a good experience.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$99

Gabrielle R.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix the broken broiler drawer, get two burners working again, and replace ignitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Joe O.
08/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: He looked at the project and determined that the problem was fixable but at a high cost. After some discussion I agreed that a new dishwasher was the better option. He was very good. Seemed knowledgeable. He could have soaked me for a large repair job and he didn't. He was worth the money spent.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Great Services & Repair Appliances
Thank you very much for the wonderful review and I am very happy that we were able to help you! If ever we can assist you in the future with any appliance repair, please don't hesitate to contact us at 847-962-0242 or visit our web www.gsrappliances.com. Once again, Thank You!

Kathleen P.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Great Services & Repair Appliances
Thank you very much for the review and I am very happy that we were able to help you! If ever we can assist you in the future with any appliance repair, please don't hesitate to contact us at 847-962-0242 or visit our web www.gsrappliances.com. Once again, Thank You!

Eileen G.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: The ice maker in our freezer broke and I was able to get the repair done the very next day, and within a few hours, we had a container full of ice. We are very happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Great Services & Repair Appliances
Thank you very much for the wonderful review and I am very happy that we were able to help you! If ever we can assist you in the future with any appliance repair, please don't hesitate to contact us at 847-962-0242 or visit our web www.gsrappliances.com. Once again, Thank You!

Lee Ann K.
07/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Great Services & Repair Appliances
Thank you very much for the wonderful review and I am very happy that we were able to help you! If ever we can assist you in the future with any appliance repair, please don't hesitate to contact us at 847-962-0242 or visit our web www.gsrappliances.com. Once again, Thank You!

George K.
07/2015
5.0
appliance repair
  + -1 more
Great
Description of Work: Checked refrigerator seal and leveled door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Great Services & Repair Appliances
Thank you very much for the wonderful review and I am very happy that we were able to help you! If ever we can assist you in the future with any appliance repair, please don't hesitate to contact us at 847-962-0242 or visit our web www.gsrappliances.com. Once again, Thank You!

Mark D.
07/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice cube maker twice to get it right, fixed compressor fan. Installed defective part first time. Had to come back to redo.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$300

Response from Great Services & Repair Appliances
Dear [member name removed], I found that compressor in your refrigerator was over heating because a cooling fan was not working. I installed a new cooling fan and that did not fix the problem than I returned the original fan and found that the mother board was bad. Installed a new board and that fixed the issue. After fixing the main component in your unit I began to work on your ice maker. And YES first ice maker was defective (I can not control that) but I came very next day for free and installed a new one which works ever since.I hope you will not have any problems with your appliances in future. Wish you all the best Great Services and Repair co.

Jason M.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came in and assessed that the bearing in my front loader washer and didn't change for the call. The didn't think that it was right to charge me to come in and tell me to spend money when the real solution was to buy a new unit. I appreciated the honesty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Great Services & Repair Appliances
Thank you very much for the wonderful review! If ever we can assist you in the future with any appliance repair, please don't hesitate to contact us at 847-962-0242 or visit our web www.gsrappliances.com. Once again, Thank You!

PETER S.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Great Services & Repair Appliances
Thank you very much for the review and I am very happy that we were able to help you! If ever we can assist you in the future with any appliance repair, please don't hesitate to contact us at 847-962-0242 or visit our web www.gsrappliances.com. Once again, Thank You!

Contact information

101 Viola Ct, ROLLING MEADOWS, IL 60008

www.gsrappliances.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters

FAQ

Great Services & Repair Appliances is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Great Services & Repair Appliances accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Great Services & Repair Appliances does not offer free project estimates.
Yes, Great Services & Repair Appliances offers eco-friendly accreditations.
Yes, Great Services & Repair Appliances offers a 0% senior discount.
Yes, Great Services & Repair Appliances offers emergency services.
No, Great Services & Repair Appliances does not offer warranties.
Great Services & Repair Appliances offers the following services: Residential Home Appliance Installation & Repair, Gas, Electric
Commercial Appliances, Plumbing services, We do not offer any services within Chicago city limits

Contact information

101 Viola Ct, ROLLING MEADOWS, IL 60008

www.gsrappliances.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM