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Allen Heating & Cooling Inc

Heating and Air Conditioning, Gutters, Water Heaters,

About us

Financing available. Family owned business. No Overtime Charges for our Service Club Members. Free in home quotations for new HVAC equipment. $74.00 service call fee for HVAC repairs and diagnostics, Customer will be quoted a price to correct before work is done. Please visit our website www.allenheatcool.com

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioners, furnaces, duct cleaning, humidifiers & air cleaners, garage heaters, boilers, tune-ups repairs & replacements. Gas Fired Generators for Home or Office. 10% discounts for Seniors and Veterans, on service repairs.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.344 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
5%
2
2%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 26-44 of 44 reviews

E. B.
06/2021
5.0
gutter repair, heating & air conditioning/hvac
  + 0 more
Ryan was A+
Description of Work: A/C replacement part

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Janet M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very Well; very professional.
Description of Work: Inspection of furnace and sign up for maintenance on furnace and air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dirk R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It's under a contract.
Description of Work: I have them service my heating and air every year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kelly S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Young man was prompt and explained issue with my furnace very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jerry S.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

margaret e W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a good job installing the furnace and really cleaned up afterward

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Debra W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ROBERT B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The burner wold not come on . The repair man JOHN came out the same day they received the call. Determined that it was the PRESSURE SWITCH .Cleaned it out and add it working within 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Sherry C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have just described in detail what happened and the steps Allen Heating and Air Conditioning provided for me. The installer were kind,and as responsive as possible. I don't know what else they could have done to provide any better service. I will be a return customer!
Description of Work: My 17 year old central air unit, gave out during one of the hottest Summers we have experienced. This was a Monday afternoon. The gentlemen who came to my home tried to restart it, until they could install a new unit, to no avail. They ordered one immediately and by Wednesday morning, they installed a new one. Yes, I had a couple of nights that were pretty uncomfortable, but with the help of a couple a fans, I got through it. I don't know what else they could have done to provide any better service. I must admit that feeling that cool air, when it popped on, was wonderful. The installers were polite, and provided me with the best service possible!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,098

Vladimir C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called the company on Monday morning at approximately 8:00 am. The technician arrived at my home at about 10:15 am the same day. He examined the furnace and the filter to check that there are no issues with the furnace. Then, he examined the outdoor unit and determined that the wires leading to the compressor were burnt and he replaced them. The service was done professionally and quickly.
Description of Work: The outdoor AC unit did not provide cool air to the house. The technician determined that the wires leading to the compressor were burnt and he replace them with the new ones. The service was done professionally and quickly. However, the company charges $30/15 minutes of technician's time, which amounts to $120/hr. This is not a reasonable labor cost for this kind of service no matter how satisfied you are with the service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Valeri D.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great! We are very happy!
Description of Work: We got several estimates for someone to move our air conditioning unit from one area outside to another. Allen Heating and Cooling (former NORSTAR HEATING) was the quickest company to respond to my phone call and they came out within a day. Their prices were better than anyone else's and we were mostly very happy with the work of the technician. He was very conscientious and polite and seemed to be knowledgeable and well-trained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

dave C.
05/2012
4.0
heating & air conditioning/hvac
  + -1 more
They repaired the problem at no charge. They stand behind their work and make it right.
Description of Work: I had work performed by this company used by my general remodeling contractor, they came out to fix some AC problems. They seem to have fixed the problem, but in the fall the furnace would not start up. I called my remodeling contractor and they sent Allen's back out. It was determined that a wire had not been connected.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Catherine K.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called Allen's at 5:00pm on a Friday afternoon. A serviceman was at my home 30 min. later. He diagnosed the problem, fixed it without a hitch ( I have hot water heat), and did it all so professionally. He did'nt waste a minute. The cost was very reasonable and I would recommend them to everyone.
Description of Work: Furnace was inspected, problem discovered, & was fixed.I

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cynthia B.
01/2012
5.0
gutter repair, heating & air conditioning/hvac
  + 0 more
The company was punctual. The work was done well.
Description of Work: Removed old gutters and replaced with new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Robert Z.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
From the very beginning they were very professional. They showed up on time, and cleaned up afterwards. The controller for the humidifier was placed on the furnace and a little high for my liking but everything works great. They even brought literature on the furnace they recommended during the initial sales call. Something the other guys did not.
Description of Work: We had our furnace replaced and an April Air Humidifier added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Marilyn R.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. I consider them the best amongst the companies I have used so far. They are polite, efficient, and clean up after themselves. They leave the house very neat and don?t do any kind of mess. I am very happy with them, and I recommend them a lot. Their prices are also very good compared to others.
Description of Work: I used Allen Heating & Cooling Inc a month ago to clean up the AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

keith S.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
They came out promptly. The price was fair.
Description of Work: Allen Heating & Cooling came out and moved a refrigerant line for the air-conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marilyn R.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
They came out and quoted me very good prices compared to everyone else, did exactly what they said would do and even replaced items that needed to be replaced at no extra charge.
Description of Work: They replaced my old furnace with a more efficient one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700
    • 1
    • 2(current)

Contact information

122 N 2nd St, Rockford, IL 61107

www.allenheatcool.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Gutters,
Water Heaters,
Plumbing,
Natural Gas Lines,
Air Duct Cleaning

FAQ

Allen Heating & Cooling Inc is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 AM

Tuesday: 7:30 AM - 4:30 AM

Wednesday: 7:30 AM - 4:30 AM

Thursday: 7:30 AM - 4:30 AM

Friday: 7:30 AM - 4:30 AM

Saturday: Closed

Allen Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Allen Heating & Cooling Inc does not offer free project estimates.
Yes, Allen Heating & Cooling Inc offers eco-friendly accreditations.
No, Allen Heating & Cooling Inc does not offer a senior discount.
Yes, Allen Heating & Cooling Inc offers emergency services.
No, Allen Heating & Cooling Inc does not offer warranties.
Allen Heating & Cooling Inc offers the following services: Air conditioners, furnaces, duct cleaning, humidifiers & air cleaners, garage heaters, boilers, tune-ups repairs & replacements. Gas Fired Generators for Home or Office. 10% discounts for Seniors and Veterans, on service repairs.

Contact information

122 N 2nd St, Rockford, IL 61107

www.allenheatcool.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 AM
Tuesday:
7:30 AM - 4:30 AM
Wednesday:
7:30 AM - 4:30 AM
Thursday:
7:30 AM - 4:30 AM
Friday:
7:30 AM - 4:30 AM
Saturday:
Closed