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DUPAGE CARPET CLEANING & RESTORATION

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Chicagoland's favorite carpet cleaner. We provide a kid and pet-friendly cleaning experience using safe, non-toxic cleaning agents.. We use truck mounted cleaning units and organic/plant based products to provide powerfully clean yet family safe results. We say we care about the environment and we actually mean it. We use email to send invoices rather than paper billing. Call us today and become part of our family. We guarantee our work and your satisfaction 100 percent.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.7799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-75 of 799 reviews

Matthew M.
11/2015
4.0
carpet cleaners
  + -1 more
they did a good job but made some comments about the amount of pet hair that were not necessarily conveyed in the most professional or most accurate way.. they did do a good job cleaning and the carpets look and feel like new.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$259

Nancy T.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent! The furniture was old and in need of a good cleaning. They worked hard to get it as clean as possible. They warned me that it may not look like new considering the material and wear of the sofa. I thought they did an outstanding job. I liked that they stated up front what they thought they could do with it! The carpets look great with no odor. I also appreciated that they were able to accommodate me on a Saturday with little lead time. Both men were very professional and friendly. I was also able to use the 10% Angie's List discount which was subtracted from the cost of service. (10% off $248).
Description of Work: Cleaned a loveseat, sofa and 2 large carpet rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Veronica T.
11/2015
5.0
carpet cleaners
  + -1 more
Excellent service. Very professional and helpful. Very pleased with the quality of the carpet afterward. Will definitely use them again. A++ service!
Description of Work: Cleaned all the carpet in the house and applied carpet protector to select areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Susan C.
10/2015
5.0
carpet cleaners
  + -1 more
Arrived on time. They cleaned 2 large area rugs and 2 other room areas. They were "in and out" and did a nice job. I would use them again.
Description of Work: cleaned 4 areas of carpet as advertised

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

kimberly W.
10/2015
3.0
carpet cleaners
  + -1 more
They were very friendly and punctual. However, the carpets were not cleaned very well and all of the dirt and dark spots were still present once the carpets dried.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Dennis S.
10/2015
4.0
carpet cleaners
  + -1 more
It went very well! The guys were very personable and attentive to they're job for us. Thanks Again
Description of Work: Cleaqned all the carpets on the top floor of the house. They includedc3 bedrooms, a loft and the stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

DAYNE A.
10/2015
5.0
carpet cleaners
  + -1 more
Good service. Traffic caused them to arrive late, but they communicated this with me promptly. Cleaning went as expected.
Description of Work: Cleaned carpets of recently purchased home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carolyn B.
10/2015
5.0
carpet cleaners
  + -1 more
We were very impressed with Dupage Carpet. they arrived within the time window provided. They took a few minutes to look at the carpet and got to work. It took approx an hour. The carpets look great. we will use them again.
Description of Work: Cleaned all carpet in the house. Approx 1100 sq feet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Greg A.
10/2015
5.0
carpet cleaners
  + -1 more
Second time using this company. They're great - on time, professional and do a good job. Highly recommended.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Matthew S.
10/2015
5.0
carpet cleaners
  + -1 more
It all went very well. They did a very nice job and did not push the up sell like so many carpet cleaning companies do. I will use them whenever I need the carpets done.
Description of Work: They cleaned and deodorized carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

John H.
09/2015
5.0
carpet cleaners
  + -1 more
Arrived on time, and did a great job.
Description of Work: Cleaned all the carpets after I moved out, prior to house going on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carol C.
09/2015
5.0
carpet cleaners
  + -1 more
Excellent results, workers were polite, efficient and quick, from prep to finish. No complaints. I will use again!!! Extremely pleased with this job.
Description of Work: Carpet Cleaning and Deodorizing for 4 Areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Joan G.
09/2015
4.0
carpet cleaners
  + -1 more
The actual service was wonderful and the technicians were very professional and responsive. My complaint was with their punctuality. I received a call saying they would be later than originally sceduled in order to facilitate their schedule. I agreed happily as it actually helped my schedule as well. I left an event early to be home at the new designated time but they did not arrive for an additional hour. I might use them again but would let the owner know my concerns about the punctuality of the technicians. (Professionalism is only downgraded in the rating chart as the time promised was not honored.)
Description of Work: Cleaned the carpet in two rooms. Put plastic under feet of furniture remaining in the room. Cleaned up after themselves. Answered any quesitons I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$89

Janet K.
09/2015
4.0
carpet cleaners
  + -1 more
It was okay. It was not cleaner than it was when we started. I would probably not use them in the future.
Description of Work: I purchased a big deal for Dupage Carpet Cleaning & Restoration. They cleaned the rug.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$119

Kathleen H.
08/2015
5.0
carpet cleaners, carpet installation
  + 0 more
Overall it went well. they did what they came to do, worked independently and had me inspect it when done. Quck and easy.
Description of Work: clean 4 rooms and a satirway of carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Mike W.
08/2015
5.0
carpet cleaners
  + -1 more
The carpeting is very old and badly needed a severe cleaning. The crew was on time and did an outstanding job. They used the most modern cleaning equipment I have seen. They were thorough, professional, and were very diligent in the areas that they were cleaning. The end result was far better than I had hoped. The process brought much new life to the aging carpets. I highly recommend this company.
Description of Work: cleaned approx. 1000 sq.ft. of carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jonathan B.
08/2015
5.0
carpet cleaners, carpet installation
  + 0 more
They did a great job cleaning two rooms for us on a home we recently purchased. I needed quick turnaround and had one stain that needed to be removed. They accommodated both. Carpets look great and would definitely use them again in the future.
Description of Work: Carpet cleaning for two areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jeff M.
08/2015
4.0
carpet cleaners
  + -1 more
They were on-time, professional and reasonable. They did a thorough job, although 1-2 spots seemed to come back later. We thought it was probably just hard-to-clean areas that would have taken another application. The spots were not large enough to ask for them to return.
Description of Work: Clean rugs in Den, Living Room/Dining Room and Stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jerry L.
08/2015
5.0
carpet cleaners
  + -1 more
Jason (one of the owners) along with Dennis his assistant came out on time. Very professional, did an outstanding job. With discounts for Angie's List member and Senior Discount the cost of their services was $433 Highly recommend this firm
Description of Work: Cleaned 8 rooms plus hall and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

Margaret R.
08/2015
4.0
carpet cleaners
  + -1 more
The service was ok, seemed a bit rushed. Gave the carpet a once over but it wasn't all that dirty.
Description of Work: Cleaned 2 rooms of carpet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$89

M E.
08/2015
5.0
carpet cleaners
  + -1 more
I would definitely use this provider again. I got so much clean for the price.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken D.
07/2015
5.0
carpet cleaners
  + -1 more
Very well - we had to reschedule several times and they were typically very prompt in returning our communication
Description of Work: Cleaned 800 Sq Ft of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Steven M.
07/2015
5.0
carpet cleaners
  + -1 more
The carpeting came out very well, they addressed a few pet stains and deodorized where necessary. I would recommend this provider.
Description of Work: Cleaned Living room, Dining room and 3 bedroom carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Sven N.
07/2015
5.0
carpet cleaners
  + -1 more
They did a great job, were fast, punctual and did a thorough job
Description of Work: Cleaned and stain protected our basement carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Daniel B.
07/2015
5.0
carpet cleaners
  + -1 more
It was excellent the team of two arrived a little ahead of time and were ready to go they came in and did their thing ask for I wanted on it but I want it done and I was very pleased I could've asked for more and the price cannot be beat the big thing was the carpets were 100% sanitized. I can't for the life of me remember the chemical that they use but you can walk on the carpets right after their steamed or cleaned and your pets can walk around and it causes no harm and it's environmentally efficient and the carpets turned out great. To top it all off I add an emergency today where I had a water leak and even though they had worked all day long they drove from the Palatine area 2 hora for A kind of emergency call that could have potentially been pretty bad as they not went out of their way to come over after they were technically done for the day. So I feel they deserve a second review they called me they told me they were at my house I wasn't there yet I told them they could go in they did the job as I pulled up they were packing up I want inside and everything was perfect so that's two experiences in 5 days with this company that were 5 stars all around. I have to be honest I normally don't ever leave a review on Angie's List unless they call me but these guys really deserve some praise so thanks guys I look forward to doing business with you again I hope you read this and I look forward to working with you in the future! :-)
Description of Work: The service provider was very professional and very friendly and was able to accommodate me for a cleaning I love my all my carpets in my entire house for an appointment within 24 hours of scheduling. There was a team of two workers they quickly analyzed the areas there were carpeted what areas need attention ask questions and details about what my main concerns were and what I expected and it was looking for and really listened. They were very efficient and worked very hard and quickly and sanitized all my carpets and they look brand new. There are some things that are not going to come out of carpet such as a bleach stain you know so that you would have to replace the carpets for but everything else came out except for a couple areas where I accidentally build pouring bleach and I was told ahead of time that that was not going to come out but everything is sanitized 260° was the temperature of the steam that was released from the truck powered mounted carpet cleaner. I am definitely going to use this service again the prices are amazing and they do do projects or jobs that can be specialized to your exact needs so I would recommend calling and talking with them to see what package is best for you prior to purchasing I lucked out and got the perfect package but I could have pay for something I didn't use or not paid for a room that I want it cleaned I would have to say that the efficiency was amazing the friendliness was awesome the courtesy and helpfulness to fit me in your schedule the next day was incredible and I would definitely definitely recommend this carpet cleaning service over all other services that I have used my over 10 moves in the past 7 years- guaranteed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Window Cleaning,
Computer Repair,
Water & Smoke Damage

FAQ

DUPAGE CARPET CLEANING & RESTORATION is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

DUPAGE CARPET CLEANING & RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, DUPAGE CARPET CLEANING & RESTORATION does not offer free project estimates.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers eco-friendly accreditations.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers a 15% senior discount.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers emergency services.
No, DUPAGE CARPET CLEANING & RESTORATION does not offer warranties.
DUPAGE CARPET CLEANING & RESTORATION offers the following services: Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM