Hardwood Flooring Sales and Installation, Floor Cleaning and Waxing, Flooring Sales and Installation
About us
Buff & Coat® is a 5 time Super Service Award Winner! We just celebrated our 7th anniversary and recently completed the Naper Settlement Pre-emption house floor in January 2017. Our Dustless, Odorless and Done in One Day process is our specialty. We provide an economical and environmental friendly solution to revitalizing your hardwood floors. Our unique process restores the floors luster with no worries about sanding away too much of the wood’s surface. Buff & Coat® also delays complete sanding and refinishing for years while maintaining and protecting the beautiful sheen that makes hardwood floors so appealing. We can apply any finish sheen the customer prefers: Matte, Satin, Semi-gloss or Gloss . You can leave for work in the morning and return to finished floors that evening – without toxic fumes and a dusty mess! Schedule an appointment today!
Business highlights
15 years of trusted experience
Services we offer
High Tech Floor Buff, Full- Resanding, Hardwood Installation
Services we don't offer
We do not install new floors nor can we change the color of the floor stain with a Buff & Coat service. However, we can change the finish sheen, ( i.e. from satin to gloss, or vice-versa, or something in between, like semi-gloss).
Ray's team did a great job renewing my hardwoods without the hassle of a complete refinish. They were able to take out many of the scuff marks on the floors to make it look like new! They did it all with virtually no mess!
Description of Work: Buff and coated my Brazilian cherry hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Buff & Coat Hardwood Floor Renewal
Thanks [member name removed]....it was a pleasure working with you and thanks for allowing us the flexibility to work on your beautiful home while our time allowed, especially given the size and scope of the project. I also thought the Brazilian Cherry floors turned out fantastic given some of the worn spots left behind by the prior homeowner. We wish all the best and thanks again for your kind words and referrals. Sincerely, Ray
Christy J.
04/2014
5.0
floor cleaning, hardwood floor
+ 0 more
They buffed and sealed our wood floors the following week. The two men that did the job moved and put back our furniture. They were very accommodating to my needs. They worked very hard and did a great job!
Description of Work: The owner came out to give us an estimate the same day we called.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Buff & Coat Hardwood Floor Renewal
Thanks {removed member name}....we really appreciate your nice comments. We hope all goes well with the sale of your home and the upcoming move back to Jacksonville. Ray Horan Owner
Thomas M.
04/2014
5.0
floor cleaning, hardwood floor
+ 0 more
Ray Horan, the owner told us exactly what can and can't be done with our family room floor with the process his company uses. Ray's worker did exactly what we were expecting and the floor came out beautifully. We were very pleased.
Description of Work: Buffed, cleaned and resealed our family room floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$431
Response from Buff & Coat Hardwood Floor Renewal
Thanks [Member Name Removed]....It was our pleasure to renew the maple floor in your family room. We appreciate and are grateful that you took the time to share this nice feedback. Ray Horan Owner
James C.
01/2014
5.0
floor cleaning, hardwood floor
+ 0 more
Very professional and timely transaction throughout. The product fit our needs perfectly. The contractor explained the strengths and weaknesses of his process, and we are thrilled with the results. A viable alternative to a complete, messy and expensive total refinish.
Description of Work: Buffed and refinished our hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Buff & Coat Hardwood Floor Renewal
Thanks [removed members name]...we appreciate you sharing your experience and all the positive comments. Sincerely, Ray Horan
Deborah G.
11/2013
5.0
floor cleaning, hardwood floor
+ 0 more
Vendor arrived on time. It took the amount of time they said it would. All furniture (massive table) was moved out and back in. Very clean procedure. Some fumes, but not disagreeable - I worked in the loft above the kitchen the entire time and never had to leave the premises.
Description of Work: Buffed and coated hardwood in our kitchen, hallway, stairs and part of the foyer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
JoAnn B.
11/2013
5.0
floor cleaning, hardwood floor
+ 0 more
They were on time. The two servicemen were cordial and business like. They explained what we needed to do after the service as we had to leave. We left at 9 AM and could not come back until it dried after 6 PM, we had to wear just socks after that for the rest of that day. The experience was wonderful. I would definitely recommend them. They did not refinish the floors as they are only six years old.
Description of Work: They deep cleaned and sealed the floor. They put a satin varnish coat on it. This was for 600 square feet of hardwood flooring. This is for a cherry flooring.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$893
Response from Buff & Coat Hardwood Floor Renewal
Thanks (Removed Member Name). We really enjoyed working with you and appreciate your business and referrals. Ray
Mary Anne P.
11/2013
5.0
floor cleaning, hardwood floor
+ 0 more
The owner, Ray, came out to do the estimate. I called and he came out the next day. Very nice and professional. He was honest saying that he could not help us with the floor and gave a detailed explanation why his service would not work. We need to have a full refinishing of our floor. He was very helpful and when it comes tome for maintenance finished floors, I would hire him to do the job.
Description of Work: Estimate for floor buffing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Buff & Coat Hardwood Floor Renewal
Thanks [member name removed]....it was nice of you to enter your comment. Hope we can help you down the road. Please remember to clean with just warm water and vinegar....stay away from any floor care products that say "shine, rejuvenate, refinish, or polish" on them. Ray
Robin N.
10/2013
5.0
floor cleaning
+ -1 more
They came on time, they performed job well, the guys were courteous. I am pleased with the results.
Description of Work: Repaired a pet stain by replacing hard wood boards, buffed most of first floor of home, coated with shiny finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Buff & Coat Hardwood Floor Renewal
[removed member name] I'm glad you were happy and the board replacement turned out well. We appreciate your business. Ray
Louis C.
07/2013
1.0
hardwood floor
+ -1 more
Filled out the online form to get a quote in June. Never heard a word back. Would not recommend this company.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Buff & Coat Hardwood Floor Renewal
I was very surprised by this review. I am more than happy to come out and give you a free estimate. I checked back and there is no message on our system or on Angie's List system showing this request for an estimate. Please call me directly at 630-618-8627 and I will come out. Sincerely, Ray Horan Owner
Jeanne C.
05/2013
5.0
hardwood floor
+ -1 more
Easy to work with. On time, personable, and fit me in to their schedule to make it more convenient.
Description of Work: Buff and coat system on floors. They did a beautiful job, and the floors look great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
John B.
05/2013
5.0
floor cleaning, hardwood floor
+ 0 more
They came out right away. Its a 50 year old home but made our floors look brand new. Great job.
Description of Work: The buffed almost our whole home and hardwood floor repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Buff & Coat Hardwood Floor Renewal
Thank you (Removed Member Name)!!!!
Barbara P.
04/2013
5.0
hardwood floor
+ -1 more
The owner of the company Ray Horan, came out to our house to look at our wood floors. I was hoping they only needed the buff and coat, but Ray immediately knew that our floor was going to need to be sanded and refinished. He was honest, informative, and overall a very nice man to deal with. He did measure the square footage and told me approximately what to expect to pay when we do get estimates for the refinishing. We will use this company for our staircase, when we get the floors done. He also came out the same day I called to set up the appointment. His before and after pictures of homes they've worked in are amazing. They restore your floors to look like they did the day they were put in. Wonderful results! I will use them in the future.
Description of Work: We did not have any work done, but we will in the future. Our floors need more work than just a buff and coat. I will use them in the future.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle H.
02/2013
5.0
floor cleaning, hardwood floor
+ 0 more
We bought our house and the floors didn't need to be totally refinished, so we called Buff & Coat. They agreed that the floors weren't bad enough and they could polish them. They were totally professional and accomodating - we had to do the floors in two appointments as we were remodeling the kitchen. Price was reasonable and the floors look great. If they ever need to be refinished, we'll be sure to call Buff & Coat after this experience.
Description of Work: Polished living room, dining room, foyer, master bedroom stair landing, kitchen and laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Buff & Coat Hardwood Floor Renewal
Thank you for taking the time to share your experience. We appreciate your comments and look forward to working with you again in the future.
Fo W.
01/2013
5.0
floor cleaning
+ -1 more
After talking with the owner, I sent pictures and was promptly given an estimate and good info and what felt like honest recommendations about the job. I felt like this was a knowledgeable and professional company and would definitely consider using them. It ended up that if I just buffed and cleaned the wood floors it might not have solved the problem and could have been a waste of money. I appreciated that the owner took the time to discuss all the options and possible outcomes with me in advance. I even got some tips about how to care for my floors and he was also willing to do the job on short notice.
Description of Work: I asked for an estimate for floor cleaning in a new loft (1100 sq/ft) I am moving into.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,485
Response from Buff & Coat Hardwood Floor Renewal
Thank you for taking the time to provide your feedback. We are glad that everything worked out for you and are happy to answer any questions you may have in the future.
Jordan J.
01/2013
5.0
hardwood floor
+ -1 more
From the time the of the estimate, all the way through the final finishing coat, they were professional, quick, friendly and did an amazing job. Would recommend to everyone I know. They also gave me the best price out of all the quotes I got.
Description of Work: Refinished a 350 sq ft family room to match the newly installed hardwood in most of the other rooms in the house. They also keyed in a part of the floor where a wood burning stove was removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Valerie J.
09/2012
5.0
floor cleaning, hardwood floor
+ 0 more
Buff & Coat are good overall. I gave a 'B' grading on responsiveness because when they called as a follow-up to see how it turned out, I mentioned a couple of areas that were problem areas and what they said to me was that the next time they were in the area they would stop by and make it right and then I never heard from them again. The quality of their work was good so we would use them again in the future.
Description of Work: We have used the services of Buff & Coat about a month ago. They buffed and coated our hardwood floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Buff & Coat Hardwood Floor Renewal
We always call our customers within a few days after the job to make sure they are satisfied, and 95% of the time, customers are very satisfied and there is no need for us to return, but if needed, we are typically back there within the next day or two to address and correct concerns. What was reported here is accurate, we did call our customer and they expressed they really liked the floors, but also asked it we could help them with a couple of minor touch-ups, and it was agreed it could wait a few weeks since it was very minor. We are based in the Naperville/Plainfield area and because the customer lives in Crystal Lake (close to a ninety minute drive one way), we agreed to complete the touch ups the next time we were up in that area. We completed the touch ups the first week of September, about 35 days after the job, the very next time we were back in the area as promised. The floors looked terrific and our customer appreciated the follow up. Ray Horan, Owner
Bryce H.
04/2012
5.0
hardwood floor
+ -1 more
We had our rooms emptied on Monday, ready for refinishing but the original contractor was a no-show, no call, voice mail box full. Ray came by that afternoon to give us an estimate and was able to schedule the work for that Friday. In one afternoon our floors were taken from scuffed and dull to bright and shining. Several areas needed more work and now you would have to know where they are to see any difference. So glad we found Buff and Coat on Angie's List.
Description of Work: Three rooms and a hallway, approximately 530 sq ft of hardwood. Roughly 10 areas that needed an additional coat of stain before buffing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Rosemary J.
02/2012
5.0
floor cleaning, hardwood floor
+ 0 more
They saved me a lot of money! The hardwood floor was approximately 13 years old and it had lost its luster. I dreaded having to pay thousands of dollars and having to leave my home for a few days if I went with a traditional sanding and refinishing job. Buff & Coat did a great job! They were done in a day and I was able to come back, after a few hours of drying, to a floor that looked great! I didn't need to go through the lengthy and expensive process because Buff & Coat told me my floor was still in good shape. It got better after it was buffed and polished. They also filled in gaps and stained areas that had faded from the sun.
Description of Work: The owners buffed and polished my hardwood floor on the first floor of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Austin N.
02/2012
5.0
hardwood floor
+ -1 more
They were very professional. They did what they said they were going to do. Fulfilled promise of being done in one day. They were very clean, no dust, etc. They exceeded our expectations. The floor looked great when they were done.
Description of Work: They refinished our hardwood floors. Approximately 400-500 sq. feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DEBRA S.
02/2012
5.0
hardwood floor
+ -1 more
The work was excellent overall. They were great to work and were very honest. They quoted us a price, but then realized they had more work to do. They stuck with their price that was quoted. They did a fabulous job.
Description of Work: They refinished our hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane W.
02/2012
5.0
hardwood floor
+ -1 more
The experience turned out very well. I thought their price was fair. The technicians were professional, thorough, and were meticulous, making sure the floors were cleaned before they started the job. Buff & Coat was very good to work with and we had no issues of any kind. When we were showing our house, people commented on how nice the wood floors looked!
Description of Work: We had them refinish our floors before we moved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
brian D.
11/2011
5.0
hardwood floor
+ -1 more
Everything went very well and this company was really great to work with.
Description of Work: They refinished the hardwood floors on the first floor of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heide B.
11/2011
5.0
hardwood floor
+ -1 more
I would highly recommend Buff & Coat! Our floors are Brazilian cherry, and five years old. They were really starting to look horrible. The owner provided us with a timely estimate. He was very accommodating, professional, and responsive. The crew that arrived to perform the work was friendly, professional, and did a wonderful job. They even let me know why my floors were looking as bad as they were; it was the cleaning product I was using. The best part of my experience was that their work was dustless! Not having to deal with dust really made this project hassle-free. My floors look brand new again. I absolutely recommend Buff & Coat to others.
Description of Work: I had them refinish my hardwood flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JACK C.
07/2011
5.0
hardwood floor
+ -1 more
The process was simple. Ray came to our home and assesed our wood floors. We have 4 dogs, a cat, and 2 kids. He answered all of our questions and recommended a plan of action. I liked the fact that this was a dustless/sandless process, and that it didn't totally disrupt our day to day home life. The entire process took about 8 hours, with a staff of two. Our floors were showing signs of scratching, wear, and some discoloration. The staff taped off all of our appliances, and thoroughly cleaned our floors. Several of the spots that were beginning to show uneven color were touched up. The buffing process involved an abrasive pad that actually aids in the removal of small scratches and imperfections, and preps the floor for two coats of the urethane finish. The process was very reasonably priced and took years of wear and tear off of a tired looking wood floor. We requested the satin finish for its ability to hide minor imperfections and bring out the subtle beauty of a natural wood floor. The staff was extremely meticulous and detailed. I was told that this was a process that should be refreshed every 5 years or so. I never want to go back to the old way of refinishing my wood flooring. I highly recommend Ray and his staff. You will not be dissapointed.
Description of Work: Thoroughly cleaned my wood floors, touched up bad spots, buffed, and sealed with two coats of satin urethane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Diane W.
06/2011
5.0
hardwood floor
+ -1 more
They were very good and very thorough. They did what they said they would and were easy to work with. We had a positive experience. It was perfect. Our neighbors liked it too.
Description of Work: We used Buff & Coat for floor refinishing in our kitchen, downstairs powder room, and a hallway from the front door back to the kitchen.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Flooring Sales and Installation
FAQ
Buff & Coat Hardwood Floor Renewal is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Buff & Coat Hardwood Floor Renewal accepts the following forms of payment: Check
No, Buff & Coat Hardwood Floor Renewal does not offer a senior discount.
No, Buff & Coat Hardwood Floor Renewal does not offer emergency services.
No, Buff & Coat Hardwood Floor Renewal does not offer warranties.
Buff & Coat Hardwood Floor Renewal offers the following services: High Tech Floor Buff, Full- Resanding, Hardwood Installation
We do not install new floors nor can we change the color of the floor stain with a Buff & Coat service. However, we can change the finish sheen, ( i.e. from satin to gloss, or vice-versa, or something in between, like semi-gloss).