Cronkhite Home Solutions

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We had them come out to give me a price on adding more insulation to 2 sides of our house. And to put new guttering on the 2nd floor . While here they talked us into insulating the attic too. We agreed the attic would be a good job for the guys to do in the winter. We signed papers and gave them a $2500.00 dollar check for the down payment . The salesman Josh said he be in touch with us the next week to see when they could do it. Josh had come out on sat October 7th. Well I tried to send photos of our house to Josh 2 times . So after a week & half I called the office. And ask did he work there?She said yes she would have him call . But no call . So I called office and she gave me there email and I sent pictures to her. I had.questions on the photos, and asked them to call . Ii called in again to see if anything was being done, and secretary said the boss said they were working on a schedule and someone would call me. At this point we are 3 weeks out from our signing and cant get a call from anyone. We are at this point not happy, and figure our $2500.00 is gone. So my daughter called to see if there was a process to get our money back. And I got my 1st. Phone call . 1 day from being 4 weeks of signing. And this guy as nice as he was said we probably won't get it back because we signed a contract. . I have delt with other companies , and any time I sign a contract ( that big ) some always calls to go over it , or to ask if you have questions. But now I don't want them, I'm just going to get someone else .if I can get my money back. If they can't return my calls, why should I think there going to do what I want them to do?.?

They did a great job. Comunication with them was easy.

I wanted reflective foil installed under the joist in my attic to help cut attic Heat. The Cronkhite sales rep suggested their own insulated foil product, which I deemed Superior to what I had planned. They installed their material, we're careful about the blown in attic insulation and stepping on the existing ceiling joists. they did a good job, in a timely manner, for a job that was difficult, hot and not very pleasant.

Showed up on time. Polite, helpful, No breaks . Was excellent in his work took great pride in his work . So enjoyed someone who you could leave and know work will be done RIGHT!!!

A little pricey, but what a job. My new deck is a work of art and the handrails they installed into my concrete are solid and safe. Cleaned up. Prompt workmen. They let me know what was going on each day.

Responded to me promptly. Estimate was explained well by the representative. Workers arrived promptly and did a quick, efficient and professional job. Cleaned up the work site when they were done.

Rory is really a good salesman and writes down in the contract what he says. It gets done that way. Fred is an Pro. He worked when the wind came up, the snow was blowing and it got down to about 1 degree. He asked if they were doing the job to our satisfaction numerous times and changed several things we didn't care for without an increase in price. Carl helped Fred and was nearly as diligent as Fred. The people in the office were as efficient as I have seen also. I worked construction for nearly 10 years, some time ago. I would recommend this Company and these people without hesitation. Thanks for everything.

Basement egress: our egress was excavated entirely by hand; and, only partially aligned with the existing basement window because of wall reinforcement anchors. This required extra work and flexibility. It was cold, wet, and snowy. My grass was protected from digging and dirt pile, and wheelbarrow traffic; the entire project was protected from the cold and wet weather. Our special requirements were handled with 100% customer focus. This egress project required knowledge, preparation, flexibility, and many skills that are required for building an entire home. We would recommend them for any egress project. From our observation we would expect them to do a fine job on any project that they accept.

Fast and efficient, cleaned up after work done.

They are difficult to reach for continued care. I was promised someone would come back to do some finishing touches, but no one did. The work crew was great- aftercare, not so much.

Our house looks absolutely fabulous!! We are so happy with the work. We have gotten so many compliments from all our friends and neighbors. I would highly recommend this company. We loved the crew, headed by Scott Peterson, they were professional and courteous, answered all our questions, and informed us of everything they were doing. They did an amazing job!!!

Cronkhite Home Solutions replaced my siding and installed new windows and gutters. When the job was complete, they cleaned up the entire area. The house looks great.

The two men working at our house were great..

Overall I am very satisfied. The only thing that people should know is not to expect voluntary communication from this company. If you want to know what is going on before they get started be prepared to call them and ask. Going through the Home Advisor site I had a call almost immediately, signed a contract the night they showed up and quoted expected work to start within a couple of days as everything I wanted was stocked, it was a couple of weeks. Make sure to get a start date agreed upon in writing! I was promised a call the next day to verify they would be out but I had to call them. I left a message and got no return call. I called again and left a message the next day finally getting a call back the following morning. Definate issues with communications. The project took twice as long to complete as well due the the fact that instead of having 2 installers it was just 1. He did a great job installing vinyl and a roof on my 12x20 shed with a dormer.