Allied Air Conditioning and Heating

It was good, fine, I am satisfied

Always great

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all completed in one day

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Got a call during the scheduled appointment time that they had to push back appointment from Friday to Saturday. Worker came during rescheduled time and was professional and efficient.

Allied was very professional, took measurements of the existing furnace and house to ensure that the quote was for what our house actually required. The furnace was installed on Monday morning. It took just over five hours. The installer had eight years of experience and was very nice. The Angie's List coupon was accepted in addition to a rebate that the manufacturer was providing. Operation and maintenance were explained by the installer. The old furnace was hauled away.

He couldn't find the smell source, but made some suggestions for us to check on the problem.

They are very responsive, personable, and straight forward. They are honest and didn't try to sell me something I didn't need. Also very informative and answered all of my questions.

Arrived on time and was very polite. He made some helpful suggestions.

I was very impressed with the follow-up on my original work. As my heating duct was making a popping noise, it was difficult to find out exactly where the noise was coming from. Allied went above and beyond in fixing my problem. I would recommend Alled to anyone who needs heating or air-conditioning work done.

Overall no issues as this was a relatively easy job, and they were a reliable local company so I had no qualms in calling them. The price was competitive as well.

RON RAZZANO WAS GREAT TO WORK WITH. HE MEASURED MY ENTIRE HOME TO MAKE SURE WHAT SIZE FURNACE TO INSTALL. HIS INSTALLERS WERE EXCELLENT. VERY PROFESSIONAL. THEY ANSWERED ALL MY QUESTIONS AND EXPLAINED WHAT THEY WERE DOING. I WOULD HIGHLY RECOMMEND THIS COMPANY.

RON RAZZANO IS THE COMPANY REPRESENTATIVE WHO CAME OUT TO GIVE US THE QUOTE, WHICH WAS COMPARABLE TO 2 OTHER COMPANIES AND LOWER THAN 1 OTHER. RON WAS PLEASANT, POLITE AND KNOWLEDGEABLE. HE EXPLAINED AND ITEMIZED THE WORK NECESSARY FOR BOTH THE 80% AND 94%-EFFICIENT FURNACE MODELS AND ANSWERED ALL OUR QUESTIONS. BRIAN AND HIS ASSISTANT DID THE WORK IN A DAY AND A HALF (WHICH INVOLVED INSTALLING NEW DUCTWORK TO ACCOMMODATE THE NEW SYSTEM), EVEN STAYING LATER ON THE FIRST DAY TO GET ENOUGH OF THE INSTALLATION WORK COMPLETED SO WE WOULD HAVE HEAT OVERNIGHT. THEY WERE ON TIME, POLITE, DID THEIR WORK NEATLY, DILIGENTLY AND CLEANED UP AFTER THEMSELVES. BRIAN NOT ONLY GAVE US THE INSTRUCTION MANUALS, HE ALSO DEMONSTRATED WHAT WE NEEDED TO KNOW AND DO REGARDING FURNACE AND HUMIDIFIER OPERATION. WE EVEN RECEIVED A 'THANK YOU' CARD FROM RON AFTER THE WORK WAS COMPLETED! WE BELIEVE WE WERE TREATED WITH HONESTY AND RESPECT, AND DEFINITELY WILL DO BUSINESS WITH THEM AGAIN.

THE OFFICE CALLED AN HOUR AFTER MISSING THE FIRST APPOINTMENT TO APOLOGIZE AND RE-SCHEDULE. THINGS WENT SMOOTHLY THE 2ND TIME. THE $26 ADDITIONAL LABOR CHARGE FOR THE EXTRA COUPLE OF MINUTES ON THE HUMIDIFIER SEEMED EXCESSIVE BUT HE DID WARN ME ABOUT THE COST UP-FRONT. THE OFFICE STAFF AND TECHNICIAN WERE GOOD AND PROFESSIONAL.

THE SERVICE PERSON WAS PROMPT AND CALLED AHEAD OF TIME TO LET ME KNOW HE WAS ON THE WAY. HE HAD ALL OF THE PARTS HE NEEDED WITH HIM AND WAS VERY QUICK IN COMPLETING THE TASK. HE GAVE ME SOME TIPS ABOUT MAINTENANCE OF MY AIR CLEANER AND HUMIDIFIER. I THOUGHT THE PRICE WAS A LITTLE HIGH, BUT ALLIED ALWAYS DOES SUCH GOOD WORK THAT I AM WILLING TO PAY A SLIGHT PREMIUM FOR THEIR WORK.

AFTER THE AIR CONDITIONER WAS INSTALLED, THERE WAS A GREAT DEAL OF LEAKING BECAUSE THE ROOF PENETRATION HAD NOT BEEN SEALED PROPERLY. IT TOOK FOREVER FOR THEIR ROOFER TO COME BACK AND REFLASH.

GOOD EXPERIENCE. I HAD THIS WORK DONE LAST WINTER. MY 15-YEAR-OLD FURNACE WENT OUT AND WHEN MY USUAL SERVICE PROVIDER COULDN'T FIGURE OUT THE PROBLEM, HE SUGGESTED ALLIED. THEIR ANSWERING SERVICE WAS VERY PROFESSIONAL; THEY CAME OUT THE SAME DAY, AND AFTER TAKING SOME TIME, FIGURED OUT HOW TO FIX THE SYSTEM AND AVOID REPLACING IT RIGHT AWAY. ABOUT THREE WEEKS LATER, THE FURNACE WENT OUT AGAIN. THEY CAME BACK RIGHT AWAY TO DETERMINE THAT ONE OF THE PARTS THEY'D REPLACED EARLIER WAS DEFECTIVE. THEY REPLACED IT IMMEDIATELY, AND THERE WAS NO CHARGE FOR THE NEW PART OR THE SECOND SERVICE CALL. BOTH SERVICEMEN WERE FRIENDLY AND PROFESSIONAL. THEY ARE NOW THE HEATING & AC COMPANY I RELY ON.

THIS INSTALL REQUIRED SOME THOUGHT AND ENGINEERING. THEY TOOK THE CHALLENGE AND DESIGNED A SOLUTION TO INSTALLING THE UNIT. ANOTHER COMPANY I CALLED SAID THEY WOULD NOT BE ABLE TO DO IT, BUT THIS COMPANY JUMPED RIGHT IN. THEY DID A FANTASTIC JOB, I RECOMMEND THEM HIGHLY.

I KNOW WHY I HAVE ALLIED AS A SERVICE PROVIDER ... THEY ARE WONDERFUL! MATT, THE SERVICE TECHNICIAN, WAS JUST A JOY TO WORK WITH! VERY PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS, ETC. KEEP UP THE GREAT WORK, ALLIED! YOU HAVE A CUSTOMER FOR LIFE!

SOME SHEET METAL WORK WAS REQUIRED TO MAKE THE GENERIC FAN FIT, BUT I LIVE VERY CLOSE TO THEIR SHOP. ENTIRE HEATING/AC SYSTEM WILL BE REPLACED IN 2005 AND I WAS JUST LOOKING FOR SAFE AND INEXPENSIVE REPAIRS TO GET ME THROUGH THE WINTER. WILL BE FOLLOWING UP WITH THEM IN SPRING 2005 FOR AN ESTIMATE TO REPLACE WHOLE SYSTEM. STAY TUNED.

THEY WERE FABULOUS! VERY NEAT AND CLEAN. VERY KNOWLEDGEABLE, PROFESSIONAL AND DEPENDABLE. HELPED ME ON ANOTHER PROBLEM NOT RELATED TO THEIR INSTALLATION OF MY FURNACES. I WOULD HIRE THEM AGAIN IN A SECOND!

APPOINTMENT WAS MADE FOR AFTER NOON AND REPRESENTATIVE DID NOT ARRIVE UNTIL AFTER FOUR. WE HAD TO CONTACT COMPANY AROUND THREE TO FIND OUT REP WAS RUNNING LATE.

SALESMAN (OWNER) RETURNED CALL RIGHT AWAY, WAS ON TIME FOR THE ESTIMATE APPOINTMENT, EXPLAINED OPTIONS WITHOUT BEING PUSHY, AND WAS VERY HELPFUL AND PROFESSIONAL. INSTALLERS SHOWED UP ON TIME AND WENT RIGHT TO WORK, WERE POLITE, WERE GOOD TO OUR FLOORS, DID QUALITY WORK, CLEANED UP, ANSWERED MY QUESTIONS. VERY PROFESSIONAL OUTFIT.

ASK FOR DON, HE IS HELPFUL IN ANSWERING QUESTIONS.