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Jims Appliance Service

Appliance Repair, Appliance Repair - Small

About us

We are a family-owned Appliance Repair Company based in Orland Park, Illinois. We service all areas in and around Orland Park and Manhattan, Illinois. We have been in business since 1964 and have thousands of satisfied customers. Our repeat and referral customer base continues to be the driving force in our success.

Services we offer

Repairing Refrigerators, Washers, Dryers, Stoves, Ranges, Dishwashers, Disposals, Dryer Vent Installation & Cleaning

Reviews

4.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
2%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 60 reviews

William H.
04/2017
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony N.
02/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: This provider had me mixed up with another customer that apparently didn't pay them for services over 7 years ago! We had everything setup nicely and then on the actual date of service they didn't bother to show. Very unprofessional even when I tried to explain the mix up from there admin staff. Really, look for someone else for appliance repair. There are many more reputable.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


bill C.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon M.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent service and I recommend them to whoever needs a repair done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy T.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerhild H.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We're called in because my dryer was not working. Technician immediately realized it was a total blockage in my venting system. He worked and worked and worked until he got it completely clear! Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William D.
05/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed stove went well

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

bernard B.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Found cause of intermittent noise coming from defective fan blade within freezer of GE refrigerator. Since it was an intermittent noise, it took two service calls to locate and correct but Jim was determined. Have used Jims Appliance before, and will continue to call on them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith G.
11/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john Y.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: called jims with a problem with my dryer,showed up right away,inspected dryer,explained problem,promptly corrected the problem,and a little extra cleaning and oiling,I almost cant wait for something else to break so I can call JIMS again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John N.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked washer bearing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Tammy O.
06/2010
5.0
appliance repair
  + -1 more
It was a great experience overall. My only complaint, also from my husband when he saw the bill, was the charge for a service call in addition to the labor, parts and diagnosis for the stove. I would have liked a charge for labor to include the service fee. I understand the service fee if nothing was fixed, but not in addition to labor. This may be common practice but I wasn't thrilled with it. I didn't complain to the company though.
Description of Work: My washing machine was leaking so I called Jim's App. I chose them mainly because they were very local and rated highly on AL. I like to support local businesses when I can. My stove doesn't ignite so I asked if they would look at that too when I called. No problem. They came out the same day. My washer had something caught in a part causing the problem, so they replaced the part which they had in stock on the truck. He did not make a mess, showed me exactly what was wrong and fixed it immediately. He looked at my stove, diagnosed the problem and got me a quote to fix it. I am waiting to fix the stove but I now know how much it will cost when the time is right to do it. He was able to do all of that within an hour at my request so I would not be late picking up my child from school.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

John R.
05/2010
5.0
appliance repair
  + -1 more
As well as one might expect. Fridge required a complete defrost which was time consuming.
Description of Work: Replaced thermostat in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Eugenia H.
02/2010
5.0
appliance repair
  + -1 more
The spin cycle on my washer was not working properly; the water was not being drained completely plus there was a loud knocking sound coming from the machine. I contacted Jim's Appliance and he came out the next day at the scheduled time. I told him the problem and he knew right away what the cause was; the drive coupling was worn out and needed replacing. He explained the function of the part and why it wears out. Jim gave me an estimate of $135 and said he had the part with him. He repaied the washer within 30 minutes and gave me the old part to keep. Jim was extremely professional, courteous and, I felt, honest.I would not hesitate to call on him again in the future. Great experience! Thanks, Jim!
Description of Work: The drive coupling needing replacing in my washing machine. Jim told me how much it would cost to replace it (parts & labor) and had a replacement part with him. He completed the repair in about 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JEAN M.
09/2009
5.0
appliance repair
  + -1 more
The company sent a technicion the same day, in the PM, per agreement. He took the back off the outside of the freezer, cleaned it, and took the back off the inside of the freezer and determined neither was the problem. Dave determined a warped ice/water flap from the ice maker allowed warm air to enter the freezer. He checked for the part, and made arrangements to return and install it, and did so 2 days later. The machine works fine now.
Description of Work: Analyzed frost problem in ice maker (and freezer)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jp M.
08/2009
5.0
appliance repair
  + -1 more
I got through to a real person immediately when I called. Came out at a convenient day/time for us. Did a good job and charged a reasonable fee. I was especially glad to find someone in the southwest suburbs of Chicago. Anglies List seems lacking in that geographical area. I would like to see this area listed separately from the city of Chicago.
Description of Work: Replaced igniter in Whirlpool Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

DENNIS V.
04/2009
5.0
appliance repair
  + -1 more
Called on a Friday and they fit us in for a Saturday visit the next day which was very helpful since we both work. He came in and very quickly diagnosed and fixed the refrigerator problem and had the part needed on hand so it was fixed right on the spot. He then checked out the dryer and fixed that problem and had both items fixed in less than a half hour. He was also very good about fixing both items on the one visit and not charging an additional trip charge. Great service no problems.
Description of Work: We had both a refrigerator that was not cooling at all as well as a dryer that was making a very troublesome noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

MARY ELLEN S.
10/2008
4.0
appliance repair
  + -1 more
I had made the appointment a week in advance. The time frame given was noon to 3 pm. I called at 2:40 and left a message to ask about an ETA. Jim called about 10 minutes later to say he was 10 minutes away. When he came. It took him about 10 minutes to determine the problem. I turned off the circuit. He replaced the wire. The circuit was turned back on and it worked. About a 1/2 hour job.
Description of Work: Our dishwasher stopped working in mid-cycle. Jim determined that the ground wire had shorted. He replaced the wire.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$138

MARY O.
09/2008
5.0
appliance repair
  + -1 more
AFTER I CALLED SERVICEMAN AND SET UP APPOINTMENT. HE CALLED NEXT DAY TO ADVISE ME OF EXACT TIME. AFTER QUESTIONING ME REGARDING SYMPTOMS OF DYSFUNCTION OF MY GAS DRYER HE MADE AND ASSESSMENT AND THEN STATED COST OF REPAIR WORK HE ADVISED....REPLACING TWO COILS. I AGREED TO HAVE HIM DO THE WORK. DONE IN A TIMELY PROFESSIONAL MANNER AND ADVISED ME TO CALL IF ANY FURTHER PROBLEMS.
Description of Work: REPAIR OF GAS DRYER...TWO COILS REPLACED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

MAURA C.
07/2008
5.0
appliance repair
  + -1 more
He was extremely honest, and knew exactly what was wrong. He could have fixed it for his own gain, but chose to help me save some money by giving me the option of a new washing machine. I appreciated his honesty and would definitely use him again.
Description of Work: He came by to repair my washing machine and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Donna M.
06/2008
5.0
appliance repair
  + -1 more
Excellent! Came on time and was very friendly. Explained exactly what he was doing. Showed me parts and explained it was a common problem. Explained how much the part costs and even cleaned inside of dryer and vent. He explained that he likes to know what is wrong when his appliances are broken so he finds it important to explain what he is doing.
Description of Work: Had variable heat coming from dryer and sound like metal rubbing. Changed coils and replaced idler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

ERIN P.
09/2007
5.0
appliance repair
  + -1 more
Jim did a very thorough job of repairing and cleaning the clothes dryer. He even cleaned the vents to make sure they were not clogged.
Description of Work: Jim replaced the thermal safety, adjusted the vent and cleaned the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

CONNIE W.
04/2007
5.0
appliance repair
  + -1 more
Jim came out and found out where I went wrong with my GE Harmony Profile gas dryer. He was unfamiliar with the 2 1/2 yr old machine, but it wasn't necessary. Good choice, and located in the SW Chicago suburbs. Would recommend!
Description of Work: I thought I'd pretty well fixed this myself and ordered the part. I was correct in the diagnosis, but wrong on the re-assembly for testing my repair, and this is where Jim came in to the picture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JODY Z.
03/2004
5.0
appliance repair
  + -1 more
THEY ARE VERY NICE PEOPLE TO DEAL WITH. THEY EXPLAIN WHAT IS WRONG AND THEY COME OUT RIGHT AWAY. THEY ARE VERY PROMPT. THEY ALSO CARRY A LOT OF THE PARTS, SO IF THEY COME OUT FOR SOMETHING THEY CAN TAKE CARE OF IT RIGHT AWAY AND DON'T HAVE TO ORDER ANYTHING. IT IS A SMALL FAMILY OWNED AND OPERATED BUSINESS.
Description of Work: HE FIXED MY OVEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
    • 3

Contact information

14124 Michael Dr, Orland Park, IL 60462

www.jimsappl.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Jims Appliance Service is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

No, Jims Appliance Service does not offer free project estimates.
No, Jims Appliance Service does not offer eco-friendly accreditations.
No, Jims Appliance Service does not offer a senior discount.
No, Jims Appliance Service does not offer emergency services.
No, Jims Appliance Service does not offer warranties.
Jims Appliance Service offers the following services: Repairing Refrigerators, Washers, Dryers, Stoves, Ranges, Dishwashers, Disposals, Dryer Vent Installation & Cleaning

Contact information

14124 Michael Dr, Orland Park, IL 60462

www.jimsappl.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM