Jims Appliance Service

Went very well. I cannot say enough about this company. Family Business Brad the tech did a wonderful job had to remove all glass in the door and he let me clean them and waited patiently. So if you need a repair guys give them a call and support your local business.

The repairs went well, although a second visit was required for the oven repair. We had been warned that this might be necessary.

Checked electrical connections and cleaned.

Excellent. Up front pricing with honest estimated repair time and cost.

We've used him for years. Jim is particularly easy to work with. On this particular occasion, the cause of the problem was a little bit elusive and we had to do a bit of disassembly to find the problem, but he found it. He just does a really nice job. I'd give him an A-plus-plus on price if I was able to.

I feel whatever we got for price was fair. Except for this last time he couldn't get out. Two salesmen were sick. He couldn't come. He was on time. Professional and reliable.

Saw the A reviews for Jim's on Angies' and on my neighborhood help FB group's page and phoned for an appt. I was in no hurry when I called on a Friday but even so the appt. was set for right after the weekend. Jim Jr. arrived promptly for the $59 diagnostic service call. Very congenial & professional. Declared it a bad gas valve. Would have the part shortly for a return visit for about $250 for parts & labor + today's $59 visit charge. Fine. He returned within a few days and did the fix. He gave me ample time when he had the appliance moved to sweep away the appalling amount of crumbs & debris that had accumulated on the floor underneath; oh my! He left me the old, bad valve and the box showing the installed part as new from Whirlpool. The oven works A-OK since his fix. We're completely satisfied with this local, family owned business.

He fixed without having to put any parts in. He was honest. He did not have to replace a part, just tweak the door hinges since the door kept popping open.

I called to schedule service on my washing machine that just broke down this morning. The guy on the phone was not very pleasant. He said the earliest available appt was Thursday which I was prepared to accept . Then I asked what time will you be able to make it to my home. He told me to call the morning of. So, I asked if he could call me and let me know when they will arrive. In a very frustrated tone he said "if I called everyone that I was scheduled to see I would be making 1000 phone calls....". I didn't know it was soooo inconvenient to call your customer before you arrived or call your customer to give them an idea as to when you would get there. This really ticked me off and I will no longer be using this company. My grade would be an F but I used them years ago and things were fine. Oh well, maybe there is new management or something.

What stood out to me was their professionalism and punctuality.

It was positive. The price was reasonable.

We had another appliance person who didn't repair correctly. Jim's Appliance came in and repaired correctly and came in 1 day. I have recommended him to all my friends. He was fast, reliable, and trustworthy.

I emailed Jim's Appliance Service , Sunday night when my washing machine sounded like metal to metal in the spin cycle. I found him on Angie's list, The next day they called me and said they could come on Wednesday , and that they were booked solid Monday & Tuesday , so I asked about Saturday apt and was told they don't work on Sat.. I explained that I really needed my washer to work this week, or I would have to go buy another one this week-end. They said we will see what we can do. I was at work, my husband was home, and they called him and said they would come on Tuesday. When I got home Tuesday the washer was fixed, my Maytag is 12 years old, but Jim said its a good one , worth fixing. Jim replaced a pump and It now runs quiet and I really appreciate Jim's Appliance repair for squeezing in their busy work load. A++++++

JIm came immediately to our home within hours of our call and it was a Sunday. He got our washer working and only charged the standard service call fee.

Excellent, very professional, direct and timely response

Came in and determined the cause of the problem, quickly fixed and got it up and running again. I would definitely use them again in the future.

Everything went great ...prompt service, courteous, and fairly priced.

Overall very happy with service from initial call, to completion of work. Would not hesitate to recommend to others.

Excellent - repairman arrived on time. Inspected and identified the possible problem and then said to wait 24 hrs before restocking refrig in case the computer board was bad instead of needing to be reset. Working great 24 hrs later. Really appreciate the professionalism of the workman Dave.

Very well--repair man was punctual and very courteous and helpful! Cost of repair was very reasonable

My 2 year old dishwasher wasn't draining properly and the dishes were not getting clean. Dave came in, assess the problem and saw that the issue resided in the scale that was built up due to the liquid dishwasher soap I was using. He pulled out all the necessary parts and tediously cleaned a screen by pressing the scale out hole by hole. He cleaned every part that could be cleaned. After running the rinse cycle several times, he told me that the scale might be causing the pump to go out as well. To avoid any over charges, he advised me to buy CLR and run it through my dishwasher to see if that helps the problem as well before we jump to replacing the pump. This will hopefully save me from replacing a pump or buying a new dishwasher. I felt that Dave was professional and honest. I would recommend Jim's appliances service center to those who might need a dishwasher repair.

Excellent. Only downfall was I called on a Friday and could not get an appointment until the following Monday.

Jim came out to check our 6 year old LG washing machine that had died in the middle of a cycle. He found the main electronic control board was bad. Jim ordered the correct part and returned 2 days later to install. The washer is working fine now. With all the high-tech electronics on appliances these days, its nice to know a smaller local company that is responsive to come out, flexible with your schedule and can get there the same or next day, is on time when they tell you they will be there, and does not charge sky high prices. I would recommend Jim's Appliance to anyone in the area.

I've used them a couple of times for washing machine repair. They did a great job. They were professional and courteous. They were prompt and arrived on time both times. They explained the problem and told me what they were going to do for the repair. The cost was about the same as what they quoted. It was fair for the type of work they did. I would use them again.

They are great. They are very honest and tell me what the problem is. I spent $78 for their services plus the price of the motor. They tell me what the problem is and they let me make the decision. If it is an emergency, they come right out but if it is not then they ask for a day or two.