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Gotcha Covered Window Fashions

Window Treatments

About us

Gotcha Covered Window Fashions is a family owned business serving customers in the South, Southwest and West Suburban areas of Chicago, IL. Commercial and residential customers can rely on us for quality window treatment products and excellent service. The company is owned and operated by Patricia and Phillip Supple. Pat and Phil, married for 45 years, have four children (all married) and eleven grandchildren (and counting!). They are totally focused on the custom window treatment business and pride themselves on being highly knowledgeable about every aspect of their business. Do you want new, modern window treatments quickly? Our window professionals can custom make your orders in just 12 to 15 business days. Enhancing your home with custom draperies and our interior decorating services is our area of expertise. You are invited to visit our website for more information. Customers can rely on us to professionally design and install: • Blinds (wood, faux, vertical and aluminum) • Shades (roller, honeycomb, roman, sun screen) • Shutters (painted and stained wood and faux wood) • Draperies (silk, faux silk, etc.) • Side panels (all fabrics) • Swags and cascades • Valances • Drapery hardware (wood poles, finials, traverse rods, decorative rods) • Custom bedding, pillows and upholstery fabric To ensure that our customers have quality, fashionable window coverings, we provide shutters, blinds and shades from top brands such as Hunter Douglas, Norman Shutters, Carol Fabrics, RM Coco, Stout and Kasmir Fabrics and Kirsch. We offer a number of payment options including cash, check and all major credit cards. Call now to schedule your free in-home consultation! We will bring our mobile showroom to your home or office!

Business highlights

19 years of trusted experience

Services we offer

blinds (wood, faux, vertical and aluminum), shades (roller, honeycomb, roman, sun screen), shutters (painted and stained wood and faux wood), draperies (silk, faux silk),side panels(all fabrics), swags & cascades, valances, drapery hardware, custom bedding, pillows and upholstery fabric

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 26-35 of 35 reviews

Michelle B.
09/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna M.
07/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Joy B.
04/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: They made a valance for me. It was very good and the people are very |cooperative and nice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan B.
04/2015
4.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,500

Leland S.
04/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Put in new window coverings. Went perfect.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy W.
04/2015
4.0
window treatments
  + -1 more
unknown
Description of Work: Installed 6 inside window shutters in living room. Lower shutters open manually. Three upper shutters are battery motorized. Upper shutters did not fit and were re-ordered causing a seveal month delay before project completion. Problems with motorized shutters continue till present day with remote and battery replacements. Overall, owner and employees were vry professional, knowledgeable and friendly. They were responsive to resolve our ongoing problems. We would use them again but we wouldn't by any other battery operated shutters.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Desiree W.
03/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Plantation shutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Val J.
06/2014
5.0
window treatments
  + -1 more
We never contacted this company
Description of Work: I don't know why this review went in, I never contacted this company I'm sure they Are wonderful
Rating CategoryRating out of 5

Response from Gotcha Covered Window Fashions
Dear (Member name removed): We are sorry you were not able to reach us but we have no record of receiving an email from you. We make it a point to respond to all enquiries as soon as possible. We would be happy to welcome you to our showroom in Orland Park or to schedule a free in-home consultation with you. Please contact us at either our showroom phone number which is 708-478-8250 or via email (here are two email addresses): psupple@gotchacoveredwf.com or gccwf3750@gmail.com. Best regards, Pat & Phil Supple Gotcha Covered Window Fashions Ph: 708-478-8250

TERRENCE B.
02/2011
5.0
window treatments
  + -1 more
Was overall pleasant experience.
Description of Work: Had window treatments installed throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Gotcha Covered Window Fashions
Dear Members: We truly appreciate the confidence you placed in us by allowing us to install custom window treatments in your beautiful home. We hope you are enjoying them. Please let us know if we may be of service to you. Best regards, Pat & Phil Supple

Al F.
12/2007
5.0
window treatments
  + -1 more
Excellent, see work performed.
Description of Work: I have had problems with my Hunter Douglas Luminettes since the day I purchased them. (July of 1998) They hung wrinkled and rods were not working properly. I contacted many other companies that would not have anything to do with these Luminettes, because I did not purchase them from their store. I contacted Gotcha Covered, spoke with Phil Supple, owner of a new Mom & Pop shop. Phil came out to my home, discovered the problems and contacted the manufacturer; He really got the ball rolling. He ordered new traverse rods for both of my Patio doors, came out with his wife Pat, and installed the new rods. They worked fine, but the fabric was still not right. Once again Phil contacted Hunter Douglas and explained the problems. He had Hunter Douglas make new Luminettes for us. He came out and installed them and they are now hanging without a problem. There should be more people like this in the industries. They sure take pride in their work. Gotcha Covered, keep up the great work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gotcha Covered Window Fashions
THANK YOU FOR YOU KIND COMMENTS. WE ARE GLAD THAT THE PROBLEMS YOU EXPERIENCED WITH YOUR LUMINETTES ARE NOW RECTIFIED AND THAT THE NEW ONES WE INSTALLED FOR YOU MEET YOUR EXPECTATIONS. LET US KNOW IF WE CAN BE OF HELP TO YOU IN THE FUTURE. BEST REGARDS, PHIL
    • 1
    • 2(current)

Contact information

9044 W. 159th Street, Orland Park, IL 60462

http://www.gotchacoveredwf.com/

Service hours

Sunday:
Closed
Monday:
11:00 AM - 5:00 PM
Tuesday:
11:00 AM - 5:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 5:00 PM
Friday:
11:00 AM - 4:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments

FAQ

Gotcha Covered Window Fashions is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 11:00 AM - 5:00 PM

Tuesday: 11:00 AM - 5:00 PM

Wednesday: 11:00 AM - 5:00 PM

Thursday: 11:00 AM - 5:00 PM

Friday: 11:00 AM - 4:00 PM

Saturday: 10:00 AM - 2:00 PM

Gotcha Covered Window Fashions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Gotcha Covered Window Fashions offers free project estimates.
Yes, Gotcha Covered Window Fashions offers eco-friendly accreditations.
Yes, Gotcha Covered Window Fashions offers a 10% senior discount.
No, Gotcha Covered Window Fashions does not offer emergency services.
Yes, Gotcha Covered Window Fashions offers warranties.
Gotcha Covered Window Fashions offers the following services: blinds (wood, faux, vertical and aluminum), shades (roller, honeycomb, roman, sun screen), shutters (painted and stained wood and faux wood), draperies (silk, faux silk),side panels(all fabrics), swags & cascades, valances, drapery hardware, custom bedding, pillows and upholstery fabric

Contact information

9044 W. 159th Street, Orland Park, IL 60462

http://www.gotchacoveredwf.com/

Service hours

Sunday:
Closed
Monday:
11:00 AM - 5:00 PM
Tuesday:
11:00 AM - 5:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 5:00 PM
Friday:
11:00 AM - 4:00 PM
Saturday:
10:00 AM - 2:00 PM