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Bills Appliance & Air

Appliance Repair, Heating and Air Conditioning, Plumbing,

About us

Technicians include owner and one employee; customers are invoiced after services are rendered; no credit card payments at this time. Award winning.

Business highlights

39 years of trusted experience

Services we offer

Repair-appliances, heating & air conditioning. Dryer vent cleaning. Electrical services. Gas leak repair. Plumbing & water heaters service & repairs.


Accepted payment methods

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Reviews

4.8339 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 251-275 of 339 reviews

Ellie S.
07/2006
5.0
appliance repair
  + -1 more
Bill was polite and quite reasonably priced. He completed the work in a short amount of time. He arrived a bit later than the window he had given me, but he called to say so and was very apologetic. I was very happpy with this provider and would not hesitate to use him again. Bill's Appliance is one of those gems that I might not have found were it not for Angie's List, and I am glad that I can find such a provider here.
Description of Work: Reattached the oven door that had partially come off (it's a lot harder than it sounds). Cleaned out dryer vent to outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

SUSAN G.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased. We will have him out again.
Description of Work: Bill came out twice to successfully repair our air conditioner after another serviceperson failed. The AC seemed to ''only work when it wanted to'', and would seem to not work on the hottest days, or when we had company over. Bill was puzzled at first, and made one attempt to fix it, at $75. He said if it didn't work he could come back and try to replace a certain part with no labor charge. Unfortunately that first fix didn't work, but he willingly came out again and charged just $28 additional to replace a part. Now the AC is working. Another company did not detect the real problem and would have charged more to replace the ''fan center'', which it turns out didn't need replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

WILLIAM M.
07/2006
5.0
appliance repair
  + -1 more
I like this guy! He returns calls and shows up when he says he will. His rates are very reasonable and he appears to be just really good with machines, because he seems to have no problem with ''hard to repair'' appliances that others either just won't touch or charge outrageous rates to fix. Bill's Appliance gets an A+ from me.
Description of Work: Came to the house multiple times to repair appliances (dw, dryer, microwave, etc) that others (i.e. manufacturers) had problems fixing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan M.
07/2006
5.0
appliance repair
  + -1 more
I called three appliance repair services on a Saturday when I started to smell gas coming from my gas dryer. Bill was the only one who called me back, and he did so the same day. He told me to turn off the gas (which I had already done), and was at my home first thing Monday to repair the problem. It turned out to be a problem with lint being where it shouldn't and once he cleaned it out and re-checked the connections, he was done. I know nothing about dryers, and he could have charged me a lot more for work I didn't need. He was prompt, polite, explained what he was doing and fixed the problem honestly and quickly. I would definitely recommend him to anyone who needs an appliance fixed promptly and well.
Description of Work: Fix gas leak in clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

BEHTY H.
07/2006
5.0
appliance repair
  + -1 more
I called first thing in the morning & Bill, the owner, answered. He said that he could probably come the same day & would call me in the afternoon to let me know what time. He came, diagnosed, & fixed the problem- fan motor. Great rates, great guy. I will definitely call him again. And for no charge, he took a look at my heating/cooling system & gave me some advice as to how to take care of it.
Description of Work: My refrigerator was not keeping the food inside cold- I came home from a long weekend & had to throw away $100 worth of groceries.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

PATRICIA K.
07/2006
5.0
appliance repair
  + -1 more
Bill was on time and very pleasant to deal with. He worked hard to repair the leak without having to order an expensive part, that would have meant a more costly repair. Bill said he tries to fix things, as if they were his own. His full price was $5 less than the service call charge for the repair company recommended by the manufacturer. I highly recommend Bill. Very honest and ethical repairman.
Description of Work: Repaired leaky refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARCIA G.
06/2006
5.0
appliance repair
  + -1 more
I couldn't find anyone else to come. He came quickly and fixed the problem, and his prices were reasonable. His diagnostic skills were great.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

WINONA G.
06/2006
5.0
appliance repair
  + -1 more
He is very reasonable and professional. He is very fast and efficient. His pricing is very good.
Description of Work: He fixed an oven in my basement apartment and checked the oven in my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SCARLETT M.
06/2006
5.0
appliance repair
  + -1 more
Very friendly. Takes time to explain if there's a problem. His honesty is appreciated.
Description of Work: Maintenance of small appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LINDA S.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
Our through-the-wall air conditioner stopped working on a very hot Memorial Day. We called Bill the next morning (Tuesday), and he was able to come out that day. Because it was an extremely busy day, he couldn't come exactly when he thought he could. On the other hand, he arranged to call us at work before he came over so we didn't have to wait at home all afternoon. This is our second time dealing with Bill, and we were very pleased both times.
Description of Work: Repaired through-the-wall air conditioning unit. A wire had burned through, and Bill replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

MARY S.
05/2006
5.0
appliance repair
  + -1 more
Bill was efficient and very personable. He was running a little late and called to tell me so, and immediately started working on the problem when he arrived. He was there and gone quickly, and from all appearances efficiently. It was also very convenient that he had Saturday service hours.
Description of Work: Repaired a Maytag dishwasher. He took apart the unit and found a small piece of plastic which was causing the loud sounds during the wash cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

CARLOS F.
04/2006
5.0
appliance repair
  + -1 more
Bill responded fairly quickly and fixed the machine promptly. He stuck within his price on the estimate, and had a good price for service calls. He was clean and punctual. We liked him.
Description of Work: Checked our washer, which wasn't spinning. Replaced malfunctioning motion control board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

SUZANNE H.
03/2006
5.0
appliance repair
  + -1 more
Bill was very prompt and although he couldn't find the source of the leak the first time due to time shortage (on our part), he returned when I called, was able to find the leak after diligent search and repair it. Excellent job, reasonable price.
Description of Work: Repaired a leak in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

LINDA S.
03/2006
5.0
heating & air conditioning/hvac
  + -1 more
We called Bill's Appliance & Air at about 8 am and left a message describing the problem. Bill called back in about 10 minutes, and he arrived by 9:15. He was very polite and explained everything he was doing. We would definitely call him again.
Description of Work: The pilot light on the furnace was out and wouldn't stay lit, so we had no heat at all. Bill replaced the thermocouple, and the furnace is now working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

HELEN M.
02/2006
5.0
appliance repair
  + -1 more
Bill promptly returned our initial call and came out 2 days later. He was great! He gave us an estimate on what it would cost us to repair the washer. He was efficient and knowledgeable as well as courteous. I would absolutely call him again for any appliance repair and recommend him to friends. His charges for diagnosis were very fair.
Description of Work: Bill came out to service our washer. He diagnosed the problem and we decided to not get it repaired since the repairs would cost more or equal to a new washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

LEILANI_FRANK N.
02/2006
5.0
heating & air conditioning/hvac
  + -1 more
Bill was only a few minutes away and was able to come quickly. He also told me what he thought the problem might be. He opened the furnace and checked a couple of things. He took out the flame sensor and told me what he was looking for. Then proceeded to clean it. He put the flame sensor back in and everything is working fine. Bill really knows his stuff and is able to communicate well. He was also polite to my kids. I would definitely hire him again.
Description of Work: The flame on my furnance was not staying lit, on the coldest day of February and the temperature in our house was dropping quickly. With three small kids, I was in super panic mode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JAY G.
02/2006
5.0
appliance repair
  + -1 more
Bill was very professional, responsive,reasonably priced. He figured our the problem and fixed it in a reasonably short period of time.
Description of Work: Bill repaired the freezer in our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

TED K.
02/2006
5.0
appliance repair
  + -1 more
Bill was a pleasure to deal with. This is the second time that he came to the home to work on my washer. All he charged me was his minimal fee of $85.00 for coming out and repairing my Neptune Washer. He did charge me a restocking fee for the new door seals that he ordered at my request and refused to accept any additional monies for this visit. I can honestly state, you will not find a more honest and conscientious technician than Bill. I would not hesitate to give him a call to work on any of your appliances.
Description of Work: I had Bill come out to fix my Maytag Neptune washer for the second time. Yes I was one of those fools who purchased a Neptune but knock on wood, I have not had the problems other owners had with this machine. The cover for the detergent dispenser was broken and I noticed that the seals for this machine were quite dirty. I asked Bill to order the parts and come out to fix my machine. Once the parts came in Bill came to my home and determined that the door seal for this machine did not need to be replaced. All that was needed was a good cleaning and he suggested that my wife and I let the machine run through an entire cycle with no laundry. He suggested that we put lemon juice in the water and that would go a long way towards removing the musty smell that sometimes accumulates in this machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JANE M.
01/2006
5.0
appliance repair
  + -1 more
Bill was prompt to return phone call and schedule appointment. Bill arrived on time and repaired refrigerator/freezer.
Description of Work: Kitchen refrigerator/freezer leaking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen M.
01/2006
5.0
appliance repair
  + -1 more
Bill always responds promptly, arrives on schedule, and knows appliances. He located the problem without difficulty, and had my dryer working again in short order. I have found his prices to be lower than other companies, and he had the necessary repair part available on his truck.
Description of Work: Cleaned out the works of the clothes dryer and removed numerous small items that had been left in clothing pockets over many years, causing the dryer to shut down. Replaced a damaged thermal fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

MARK L.
12/2005
5.0
heating & air conditioning/hvac
  + -1 more
Bill was very flexible in coming to the house at 8:30 a.m. He promised to return the following day with new filters for the furnace and humidifier. He was very professional and reasonably priced. (Knock on wood, this solved or improved on the problem.)
Description of Work: My house was freezing and the furnace churning 24 x 7. I just wanted an opinion on the possible cause for the problem. Bill came out, pulled apart the furnace and humidifier. He cleaned the flame sensor, and stopped a rattling that had been going on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JAMES W.
11/2005
5.0
appliance repair
  + -1 more
WORKING WITH BILL WAS A PLEASURE. HE CAREFULLY TOOK DOWN THE DESCRIPTION OF THE PROBLEM AND THE PROPER MODEL INFORMATION BEFORE COMING OUT, THEN ARRIVED ON TIME WITH THE PROPER PARTS IN HAND. HE FIXED THE PROBLEM, THEN WHEN WE ASKED WHAT IT WOULD COST TO FIX ANOTHER (MORE MINOR) ISSUE WITH THE OVEN, HE SAID HE WOULD CHECK IT OUT AND GET BACK TO US--WHICH HE DID THE NEXT DAY. WHEN WE DIDN'T RESPOND TO HIS MESSAGE, HE FOLLOWED UP A WEEK OR SO LATER SAYING HE WAS AT HIS DISTRIBUTOR'S AND COULD PICK UP THE PARTS THEN IF WE WANTED TO PROCEED. WE TOLD HIM IT WASN'T WORTH IT TO US, BUT I WAS VERY IMPRESSED THAT HE REMEMBERED AND FOLLOWED UP WITH US. I WOULD DEFINITELY HIRE HIM AGAIN.
Description of Work: REPAIRED AND REPLACED STOVE IGNITERS, DIAGNOSED AND PROVIDED ESTIMATES REGARDING ADDITIONAL PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

KARL L.
10/2005
5.0
appliance repair
  + -1 more
BILL WAS GREAT TO WORK WITH. CAREFUL AND CONSCIENTIOUS. HE DID NOT BILL FOR INITIAL VISIT AND DIAGNOSIS. HE ONLY BILLED US AFTER COMPLETING THE REPAIR. PRICE SEEMED QUITE FAIR. I WOULD DEFINITELY RECOMMEND HIM FOR APPLIANCE REPAIR.
Description of Work: REPLACED BAD VALVE THAT WAS CAUSING CONDENSATION PROBLEMS INSIDE FREEZER. ORDERED PART AFTER INITIAL VISIT AND RETURNED A COUPLE DAYS LATER TO REPLACE IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DEBBIE C.
10/2005
5.0
appliance repair
  + -1 more
BOB IS JUST GREAT. WE HAD A LOT OF ISSUES WITH OUR FREEZER AND THE WORK LISTED AND AMOUNT PAID DOES NOT REFLECT HOW MANY TIMES BOB ACTUALLY CAME OUT TO CHECK ON US AND REEVALUATE THE SITUATION. I WOULD CALL HIM AND THE NEXT DAY HE WOULD BE BACK OUT WITH NO CHARGE, EACH TIME FEELING BADLY THAT WE WERE HAVING A CONTINUED PROBLEM. WHAT WAS GREAT, WAS THAT BILL CHARGED US FOR ONLY ONE MOTOR AND ONE AND A HALF VISITS, WHEN INDEED HE HAD CHECKED ON US MORE THAN THAT. HE WAS FAIR, HONEST AND, MOREOVER, SOUGHT OUT ADVICE ON HOW TO SOLVE OUR ISSUE. AFTER TRYING REALLY EVERYTHING, WE THREW OUR HANDS UP AND IN THE END, ORDERED ANOTHER UNIT. NONETHELESS, OUR EXPERIENCE WITH BOB WAS VERY GOOD AND HE'S TRULY A RELIABLE AND PROFESSIONAL WORKER.
Description of Work: INSTALLED NEW COMPRESSOR FAN MOTOR IN SUBZERO FREEZER. CHANGED THE REFRIGERANT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

CINDY C.
09/2005
5.0
appliance repair
  + -1 more
BILL WAS GREAT TO WORK WITH FROM THE INITIAL PHONE CALL TO THE COMPLETION OF THE JOB. HE HAD NOT REPLACED THIS PARTICULAR ITEM BEFORE, BUT WAS VERY KNOWLEDGEABLE OVERALL, AND KEPT AT IT UNTIL HE FIGURED IT OUT. HIGHLY RECOMMEND.
Description of Work: REPLACED SEAL KIT ON DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

643 N Oak Park Ave, Oak Park, IL 60302


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Plumbing,
Electrical,
Dryer Vent Cleaning,
Appliance Repair - Small,
Water Heaters,
Natural Gas Lines,
Air Duct Cleaning

FAQ

Bills Appliance & Air is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Bills Appliance & Air accepts the following forms of payment: Check
No, Bills Appliance & Air does not offer free project estimates.
No, Bills Appliance & Air does not offer eco-friendly accreditations.
No, Bills Appliance & Air does not offer a senior discount.
No, Bills Appliance & Air does not offer emergency services.
No, Bills Appliance & Air does not offer warranties.
Bills Appliance & Air offers the following services: Repair-appliances, heating & air conditioning. Dryer vent cleaning. Electrical services. Gas leak repair. Plumbing & water heaters service & repairs.

Contact information

643 N Oak Park Ave, Oak Park, IL 60302


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM