Description of Work: They did a good job, quick, cleaned up after job, were very plesant. Gave us a discount on extra work we agreed on. Would recommend them to our friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$258
Philip H.
03/2014
5.0
air duct cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We are glad that your air duct system is in a clean condition at this time.We hope to hear from you in the near future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc
Lynne E.
03/2014
5.0
air duct cleaning
+ -1 more
He was courteous and ontime
Description of Work: cleaned and replaed ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We are glad that your air duct system is in a clean condition at this time. And we are even happier to hear that you were happy with our technician. We hope to hear from you in the near future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc
Pamela W.
11/2013
5.0
air duct cleaning
+ -1 more
Very very good!
Description of Work: Basic services on AC ducts and dryer vent. Brushing dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Robert B.
11/2013
5.0
air duct cleaning
+ -1 more
Very smoothly and quickly
Description of Work: vents, mold removal, dryer vent, furnace cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Stacey P.
07/2013
4.0
air duct cleaning
+ -1 more
Friendly service and did good job cleaning out vent. I was a little disappointed with the pressure for add on sales, and the lint left on my roof shingles and carpet. However; for the price I would use them again.
Description of Work: Clean out dryer vent
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Milind T.
07/2013
3.0
air duct cleaning
+ -1 more
It went ok. There is no way for me to compare the quality of their service with other providers. As far as price is concerned, it seems other vendors are able to do the same for much less price. So I have a feeling that I may have over paid for this service.
Description of Work: Claen the vents
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$250
Julie & Terry W.
06/2013
5.0
air duct cleaning
+ -1 more
Excellent service. They did everything they promised they would do. They were punctual. Completed the job in the amount of time they promised and I was shown the before and after in one of the main ducts and it was amazing the difference between the dirt, dog and cat hairs had built up in the vents and how perfectly clean the vent was when they were done. The house is less dusty now. We are very pleased with the results. Also very pleased with the dryer vent cleaning. The two men are very pleasant and know their business very well. We would definitely hire them again.
Description of Work: Clean all air ducts and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Karen W.
06/2013
4.0
air duct cleaning
+ -1 more
Jose from National Duct Cleaning arrived and introduced himself and his partner. Very professional. He explained what they were going to do which was to close all air ducts and blow out loose dirt through the system. He also cleaned the vent to the dryer. I was shocked what came out of the dryer vent. I thought I could have had a fire. Jose finished the vents then showed one of the vents that still had dirt that was still left. He said I basically bought what would be called a maintenance cleaning which is what is done after all vents have be cleaned with a totating brush and santitized. Although, I feel it was false advertisement with and quot;It's Duct Time, National Duct Cleaning did a good job. Jose explained everything as he went along, was friendly, and professional. I would use National Duct Cleaning again.
Description of Work: I bought a groupon with "IT"S DUCT TIME". I had it originally scheduled on May 23rd. I received a call from "National Duct Cleaning Services" asking to reschedule the appointment. It was rescheduled for June 14th. I didn't realize it wasn't the company that advertised the Groupon until they showed up. It's Duct Time advertised $49 for whole house air duct cleaning with a dryer - vent cleaning and an AC or furnance checkup.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$49
Markie W.
06/2013
5.0
air duct cleaning
+ -1 more
The company called the day before to confirm my appointment. On Friday the 7th the company called to let me know they were about 30 minutes out. When arriving they introduce themselves. Very well manner gentlemen. They explained things in detail, how the system works and how long they would be here. They also let me know that there would be some duct and a small mess around the registers. After they left my Sis and I just vacuum up the small about of dust and mess around the registers. I was very pleased with the company. And yes I would use them again. I have read the feed backs on the cleaning of the duct works. When a company comes in and is going to vacuum 20 plus years of yuck from your ducts, please don't think there isn't going to be some kind of mess. For those who have complained in the pass, just get over yourself and vacuum it up.
Description of Work: Cleaned all ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Kim L.
02/2013
4.0
air duct cleaning
+ -1 more
I purchased a deal with National Duct Cleaning for 49.99 to clean unlimited vents and dryer vents. It wasn't until after I read other reviews that I really looked at what I had purchases. I was thinking that they were cleaning my ducts but after rereading, like another reviewer suggested, I keyed in on the fact that they were only cleaning the VENTS not the ducts. I think it would have been a little more legitimate had they specified that the ducts were not being cleaned. The work they did do was good and the cleaning of the dryer vent was worth the money alone. They were within the 4 hour window they gave and called in advance to let me know they were enroute which was great. I was fearful that they would not make it because they made three other attempts to change my appointment to an earlier date.
Description of Work: Cleaned all metal vents and dryer vent.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49.99
Teresa G.
01/2013
4.0
air duct cleaning
+ -1 more
it was an educational experience as the person performing the services explained in detail what he was doing and also how much a whole house vent cleaning from the furnace would cost.
Description of Work: Cleaned the vents - not the deep cleaning, but the vents from the floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
KATHY S.
11/2012
5.0
air duct cleaning
+ -1 more
they showed up on time, did a thorough job of cleaning and explaining everything they were doing and inspecting. gave a complete check list of issues or concerns on items that would need to be taken care of in the future but with no high pressure sales
Description of Work: air ducting cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Wayne U.
11/2012
3.0
air duct cleaning
+ -1 more
After buying the voucher from Amazon for $49, I called the number listed and left a message (it was a Sunday). I received a call the next day (Monday), and they scheduled the appointment for the following Monday. They arrived exactly wneh they said they would, and even called me first to let me know they were on the way. The lead technician Jose was really friendly and professional,so no complaints there. They hooked a large vacuum system to one of the vents in the garage, and started removing and wiping down the vents, and put them back on. After I realized what they were doing, I checked the ad again and realized it did say and quot;vent cleaningand quot;, and not and quot;duct cleaningand quot;. Jose explained that to clean the ducts, they would run a spinning brush through the ducts while the large vacuum system in the garage was on, but that costs was $500. I did not have $500 so declined. They did run a spinning brush through my dryer duct to clean it out. I guess the error is on me for not clarifying up front exactly what work the deal actually included, instead of assuming what it was.
Description of Work: Read and question the fine print on any ad before you commit. I bought a special for $49 (quoted as a $149 value) from AmazonLocalDeals, thinking they were going to clean out my duct work. Instead the deal was for just removing and cleaning the vent covers, which I could have easily done myself. I felt a little like I was in a bait and switch situation, but when I reviewed the contract it did say "vent cleaning", not "duct cleaning". They wanted $500 to actually clean the duct work, which I declined.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Rosalie O.
10/2012
5.0
air duct cleaning
+ -1 more
I believe since we already paid for their offer ($49 for a complete residential vent cleaning ($139 value): They should have taken $99 off the total fee we paid since we were supposed to save that amount on the job. I will be more careful buying these offers from now on. I know it is to get them in your house but I did not think it would be that much more.
Description of Work: We had a Google offer coupon for a vent cleaning for $49.00. Of course this did not include what I read about on their website. It was just a quick suck them out. My husband and I used to smoke so we went ahead and paid the extra to have the ducts brushed and sanitized. The cold return was really filthy so we are really glad that is out of there. Jose and his helper was very nice and explained everything. I do believe it was on the expensive side. I would get estimates next time. But overall happy with the experience and they did give me a 3 year warranty. Jose told me if I see dust in the air to call them out and they would clean them again. I do like the warranty. They were here around 2 hours and also showed up on time and called before coming. They also cleaned out driver vent. It was not too bad but was happy to have it cleaned out. Overall happy with me but will be watching prices. I did feel like that was pretty expensive for the size of house we have. He also found a rusted part in our duct work and is supposed to come back and fix it.
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Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Chimney Sweep
FAQ
National Duct Cleaning Services is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 7:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
National Duct Cleaning Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, National Duct Cleaning Services offers free project estimates.
No, National Duct Cleaning Services does not offer eco-friendly accreditations.
No, National Duct Cleaning Services does not offer a senior discount.
No, National Duct Cleaning Services does not offer emergency services.
Yes, National Duct Cleaning Services offers warranties.
National Duct Cleaning Services offers the following services: Repair of HVAC, plumbing, furnace, handyman, air duct cleaning & equipment.
Contact information
550 W Frontage Road Ste. 3615, Northfield, IL 60093