I cannot tell you how happy I am with their service! We recently bought a home in which the homeowners of 13 years had clearly never had any duct cleaning done. After doing a lot of research, I came upon this company on a website that listed NADCA certified companies which I had read was important to the quality of the service. I called and was told that someone could come out to give me a more accurate estimate. We are moving in next Thursday and I really wanted those ducts and vents cleaned so I agreed to meet. His company is one of the few that does a deep brush cleaning and doesn't just agitate the vents. When he met me and gave me the price (which was less than other companies for similar services) he offered to have his team out there in 30 minutes! They were professional and did such a great job cleaning those vents. He even gave me advice for keeping them clean and running my furnace efficiently. I'm so glad I ended up going with them!
Description of Work: Air duct brush cleaning and dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Anita & Adam N.
06/2015
5.0
air duct cleaning
+ -1 more
Went well, all services performed thoroughly. Tech-Ofer.
Description of Work: All returns, all vents, main lines, sanitation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Robin H.
06/2014
4.0
air duct cleaning
+ -1 more
When they arrived we were informed that they could only get the ducts 15% clean unless we spent an additional $350 on a scrubbing process to free up the dust. We declined. They didn't vacuum the floor after replacing the return cover. None of the vent covers were removed. After they left, we found that the lint from the dryer vent had been left scattered all over the side yard.
Description of Work: Purchased a Groupon deal for duct and dryer vent cleaning for $69.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
punctuality
5.0
$69
Eithyel S.
01/2014
5.0
dryer vent cleaning
+ -1 more
It went great,. They had to come back out because my vent is under the house and they had accidentally knocked it down. They came out and took care of it right away. They were absolutely wonderful. I would recommend them to other people.
Description of Work: This was a big deal purchase for duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We are glad that your vent that was knocked down is now fixed, and we do apologize for any inconvenience regarding that situation that you may have experienced. We hope to hear from you in the near future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Teresa G.
11/2013
5.0
air duct cleaning
+ -1 more
I recently bought an older house, and I was pretty sure the duct work had never been cleaned. The previous owner had cats. (I found fur balls on the furnace filter.) I was looking for a bargain and also a reliable company. I found this one on Living Social. Before buying, I checked Angie's List. I paid $69 for unlimited duct cleaning and dryer vent cleaning. I was surprised when I tried to make the appointment that the call center was way out west so that there was a three-hour time gap. When I did talk to someone, she was very nice and we discussed day and time. I asked for Friday, November 1, between 2-4. Later, when I received a confirmation call prior to the appointment, the voice said 4-6. I had company coming at 6 and couldn't do that. When I called to check that I had heard the correct message, the woman I talked to was very nice and changed it immediately while apologizing. On the day of the appointment, I received a call that they were on their way. It was about 2:00. They arrived promptly and set to work. The lead was a very nice gentleman named Brian. He had a young partner. While the younger guy was setting things up, Brian went over the deal with me and explained what they were going to do. We walked through the house and he removed the grates and showed me the buildup. After that, he told me that I really should have a deeper cleaning using a brush. While I thought that was a nice idea, I was a little cash-strapped and declined. He wrote down the additional cost ($325) and said that I could call any time and get that rate...no pressure. It was based on the number of registers I have. (It's an old house with only 920 square feet of space.) Then Brian went outdoors and checked the dryer vent. It was full. He set to work cleaning that, then gave me some tips on how often to have that done. Meanwhile, the assistant was busy at work. They worked together part of the time. They were always very polite and professional with each other and with me. Because they were so coordinated, it didn't take them long.Everything was put back into shape before they left. The one thing they missed was they forgot to turn my furnace back on. I wondered why it was getting chilly! But a flick of the switch and we were back in business. One negative note: they seemed to do such a good job that my old registers rattle now. All that cat hair was muffling the sound!
Description of Work: Duct work throughout house cleaned and dryer vent cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We apologize for the mix up on your scheduled appointment time and we are glad that it was resolved quickly and to your satisfaction. Our technician's recommendations are very important to live in a clean air environment if your system has not been cleaned in multiple years. If you do decide sometime in the future to do a deeper cleaning for your air duct system, please give us a call. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
GERALD & MARCIA G.
11/2013
5.0
dryer vent cleaning
+ -1 more
Service pro was efficient, explained we only needed to have this done every several years.
Description of Work: We probably didn't need this service. The connection from our dryer to the outside is very short and uncomplicated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Carmen R.
11/2013
5.0
dryer vent cleaning
+ -1 more
The young man was very professional and friendly.
Description of Work: I began with only getting my dryer vent cleaned to having the air ducts cleaned because the price point was much more competitive than other quotes I had received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Wayne M.
11/2013
5.0
air duct cleaning
+ -1 more
Brian was very experienced, knowledgeable, and polite, and discovered some true problems with our heating system not discovered by some other contractors. We are so happy that Brian was able to clean our very old heating system ducts that were very dirty and to find the problems which existed.
Description of Work: Deep Cleaning Supply Vents and Basic Furnace Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Vikas K.
10/2013
5.0
air duct cleaning
+ -1 more
Scheduling was prompt and very flexible with rescheduling. Brian was very friendly. I spent 49$ for basic vacuum cleaning of duct and dryer. It took them 45 min to finish the job. I was not aware of that it would cost much more (230 dollars per return vent) for deep cleaning so did not proceed with that. Overall, good job
Description of Work: Duct cleaning and vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Julia S.
10/2013
5.0
dryer vent cleaning
+ -1 more
Person called before coming and arrived on time. He was polite and performed the service.
Description of Work: Cleaned dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
FLORENCE B.
10/2013
5.0
dryer vent cleaning
+ -1 more
It went very well. Provider was courteous and on time. In addition, he was on time.
Description of Work: Cleaned the dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Jackie D.
10/2013
5.0
air duct cleaning
+ -1 more
Brian and Nico did an excellent job cleaning our ducts. They were on time, and explained their services and costs involved to us. I would recommend their service.
Description of Work: Duct cleaning, dryer vent cleaning, and sanitizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from National Duct Cleaning Services
Good Morning, We appreciate your business and are very happy that we have another satisfied customer with our services. Customer service is very important to us, we try out best that each and every customer is a happy customer. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Kelly M.
10/2013
5.0
air duct cleaning
+ -1 more
Staff was thorough, explained process and showed me the air vents and air returns so I knew what needed cleaned. They were courteous and called ahead and were on time.
Description of Work: Cleaned air vents, air returns and exterior dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Response from National Duct Cleaning Services
Good Afternoon, We appreciate your comments and your business. Every customer is important to us and we try our best to make all of our customers to be satisfied with our services. We hope to hear from you in the future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Wendie T.
10/2013
2.0
dryer vent cleaning
+ -1 more
We e des up paying a total of $100 to have our dryer vent cleaned when we had a cepted the $55 deal. Our HVAC ducts didn't need to be cleaned! Our duct work is brand new as of July 2013! We were not asked if we even wanted our HVAC duct work cleaned. They just started doing it!
Description of Work: This provider came in and started cleaning our HVAC vents. We had only paid for the dryer ventto be cleaned! They did clean the dryer vent and said they needed to run a brush thru the dryer vent duct work. No one had ever suggested it before. They charged us an additional $45.00. We feel that $55.00 was enough to clean the dryer vent and was a competitive price to pay and that it was unfair to charge us e tea.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$100
Response from National Duct Cleaning Services
Good Afternoon, We apologize for the mix up that you have experienced with our company on October 10th. Our technician is a professional and does what he is suppose to do at the home of the customer. We apologize that we had miscommunication with our technician because we do have multiple deals on Angie's list that include vent cleaning with dryer vent cleaning. That is the reason why the technician began to do the vent cleaning first and not the dryer vent cleaning and we do apologize for that miscommunication. Regarding the price for the dryer vent, you purchased a basic dryer vent cleaning, which is a cleaning that is complete by negative pressure suction process from the outside in. What the technician was recommending and completed at your home is a deeper cleaning of the dryer vent, which a suction process would not be able to do. If we provide a customer with a recommendation, it is under the customer's discretion to make a decision if they would like to receive the deep cleaning or only receive the basic cleaning that was included in the angie's list voucher. Customer service is very important to me, and we would like to make sure that you are one of our satisfied customers. We apologize for the mix up and if there is anything else that we can do to make you happier , please give us a call at (866) 897-3221. Thank you, NDCS Inc.
Carla L.
10/2013
4.0
air duct cleaning
+ -1 more
Brian and Nicco were prompt and professional. They located a boot vent problem that had been the source of increased utility bills. I really appreciated that. They cleaned all of the vents and did a good job. I would recommend and will use Brian again.
Description of Work: Whole house duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from National Duct Cleaning Services
Good Morning, Thank you for completing your duct cleaning services through our company. We appreciate your business and your review on Angie's List. We would like to follow up on your review, to make sure you are completely satisfied, because you gave us a grade of an "A" on all the categories, but overall we received a "B". Every customer is very important to us, and we are very satisfied to have you as a happy and satisfied customer. We hope to hear from you in the near future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Dave S.
10/2013
5.0
air duct cleaning
+ -1 more
Service was great! I contact them and they called me back in the same day to set up the appointment. I was told someone would be here between 8-12 noon. Brian actually called at 7:30 a.m. and was here prior to 8:00 a.m. I really appreciate the punctuality and being first on the list (he even came from a good 45 minutes away but was on time!). He was very respectful and professional. Brian cleaned everything, let me add the additional return air vents and sanitized when I asked about it. I am extremely happy with the service and hope what we did helps with allergies in our home! I will use them again!
Description of Work: Purchased an Angie's List coupon for 1 return air vent and all air vents along with dryer vent and check of furnace for $199. I added (while Brian was here) the other 3 return air vents as well as a sanitizer for the air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$379
Response from National Duct Cleaning Services
Good Morning (Member name removed), Thank you for completing your duct cleaning services through our company. We appreciate your business and your review on Angie's List. Every customer is very important to us, and we are very satisfied to have you as a happy and satisfied customer. We hope to hear from you in the near future, please feel free to contact us at (866) 897-3221. Thank you, NDCS Inc.
Donna R.
10/2013
5.0
air duct cleaning
+ -1 more
Brian Hobson the service person arrived 1/2 hour early (which was very good). He explained everything he would do and how long it would take. Recommended some extra work that needed to be done (reattach one duct, deodorize ducts) and told me what the cost would be. He cleaned up all messes that were made and left everything as he found it. Brian was very professional. I would definitely use this company again and would ask for this service man.
Description of Work: Cleaned ducts, reattached one duct, cleaned dryer vent, deodorized duct work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from National Duct Cleaning Services
Good Morning [member name removed], Thank you very much for your services and we appreciate you taking the time and posting a review for our technician. A happy customer makes us a happy company. We hope to hear from you in the near future, and if you have any questions for us, please feel free to call us at (866) 897-3221. Thank you, NDCS Inc.
Lynn B.
10/2013
5.0
air duct cleaning
+ -1 more
Brian Hobson was prompt, cordial and professional. AND he didn't hound me renlentlessly regarding additional services. Brian gave me the necessary information and left it at that. Such a relief ! It was a great service experience and I would definitley call this gentleman back for future work. Thank You !
Description of Work: Did what they said he would do. !!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from National Duct Cleaning Services
Good Morning [member name removed], Thank you very much for your services and we appreciate you taking the time and posting a review for our technician. A happy customer makes us a happy company. We hope to hear from you in the near future, and if you have any questions for us, please feel free to call us at (866) 897-3221. Thank you, NDCS Inc.
Frank D.
09/2013
5.0
air duct cleaning
+ -1 more
It was an Angie's List Big Deal that I purchased. They did what they were supposed to do and did it professionally. The price was fine.
Description of Work: I used National Duct Cleaning Services to clean the dryer vents.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from National Duct Cleaning Services
Good Afternoon [member name removed], Thank you very much for taking the time to write a review for our company. Customer service is very important to us, and we are glad to have you as a satisfied customer. Thank you for letting us provide duct cleaning services at your home. Please feel free to contact us at ( 866) 897-3221 with any further inquiries and we will be more than happy to assist you. Thank you, NDCS Inc.
Cory D.
09/2013
5.0
dryer vent cleaning
+ -1 more
Great work by a professional company.
Description of Work: Cleaned out dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from National Duct Cleaning Services
Good Afternoon [member name removed], Thank you very much for taking the time to write a review for our company. Customer service is very important to us, and we are glad to have you as a satisfied customer. Thank you for letting us provide duct cleaning services at your home. Please feel free to contact us at ( 866) 897-3221 with any further inquiries and we will be more than happy to assist you. Thank you, NDCS Inc.
Marlin A.
09/2013
4.0
air duct cleaning
+ -1 more
Took about 20 minutes. It was okay for the price.
Description of Work: Cleaned dryer vent from the outside vent, using a power drill with a 10' flexible cable with a brush attached to the end. I would like to have seen the service person attach an extension to reach an additional 8'.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
Carl D.
08/2013
5.0
air duct cleaning
+ -1 more
Inserted a rotating brush on the end of a shaft powered be a cordless drill, into each register hold. This device loosened the dirt and debris inside each pipe, which they then vacuumed it out. Examined and replaced the filters. I was satisfied.
Description of Work: Cleaned the furnace ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$223
Response from National Duct Cleaning Services
Good Afternoon [member name removed], Thank you very much for taking the time to write a review for our company. Customer service is very important to us, and we are glad to have you as a satisfied customer. Thank you for letting us provide duct cleaning services at your home. Please feel free to contact us at ( 866) 897-3221 with any further inquiries and we will be more than happy to assist you. Thank you, NDCS Inc.
Valera W.
07/2013
5.0
dryer vent cleaning
+ -1 more
It went very well. I would highly recommend that company. It was two gentleman and they came and pulled my dryer out and disconnected it from the back. They cleaned the vents, which was very clogged at the dryer and then also at the outside vents. They cleaned that and showed me what they had done. I had too long of a plastic dryer tube going from my dryer to the outlet and they cut that down a little and the man, who was very good, he went behind my dryer and get the plastic tubing straight from my dryer to the wall. So I was very pleased with what they had done. My dryer is now working normally. He said also that should be done every year, which I hadn't realized. I plan to use them again.
Description of Work: I have been using a Big Deal for National Duct Cleaning Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Lisette D.
07/2013
4.0
air duct cleaning
+ -1 more
the Big Deal said Dryer vent, so I presumed that that would clean out both ends of the dryer vent and make sure all lint was out and presumed (bad idea) that they would check duct for any tears or leaks. All they did was go to the outside vent opening, put a some kind of cleaning mechanism into the vent and pulled out a big wad of lint. For some reason I was expecting more...like making sure all was clear and no safety hazards were in existence.
Description of Work: Cleaned duct for dryer.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$59
Nancy S.
07/2013
5.0
dryer vent cleaning
+ -1 more
Came at the scheduled time and performed the job as promised. Did not try to sell additional services which I appreciated. Was professional and pleasant. Cleaned up well afterwards.
Description of Work: Cleaned out the dryer duct. Received the price through an Angie's list deal.
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*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Chimney Sweep
FAQ
National Duct Cleaning Services is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 7:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
National Duct Cleaning Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, National Duct Cleaning Services offers free project estimates.
No, National Duct Cleaning Services does not offer eco-friendly accreditations.
No, National Duct Cleaning Services does not offer a senior discount.
No, National Duct Cleaning Services does not offer emergency services.
Yes, National Duct Cleaning Services offers warranties.
National Duct Cleaning Services offers the following services: Repair of HVAC, plumbing, furnace, handyman, air duct cleaning & equipment.
Contact information
550 W Frontage Road Ste. 3615, Northfield, IL 60093