Loewy Consulting Inc

HE WAS VERY KNOWLEDGEABLE, HE ASKED IF HE COULD COME EARLY. IT FELT TO ME LIKE WE GOT A LOT DONE IN A SHORT AMOUNT OF TIME.

THEY REPAIRED MY COMPUTER OVER THE PHONE, AND DIDN'T CHARGE ME FOR IT.

MARK ARRIVED PROMPTLY AND DID AN EXCELLENT JOB OF CLEANING OUT A COMPUTER, KEYBOARD, AND PRINTER OF TUCKPOINT MORTAR DUST THAT BLEW IN FROM AN OPEN WINDOW COMPLETELY ENGULFING THE ROOM WHERE THE COMPUTER WAS SET UP. HE ALSO OFFERED SOME HELPFUL ADVICE IN TROUBLESHOOTING THIS PROBLEM IF I CHOSE TO DO THIS ON MY OWN. I CALLED A FEW OTHER COMPUTER REPAIR SERVICES LISTED ON ANGIE'S LIST, AND HE WAS VERY PROMPT IN RETURNING MY CALLS WHERE OTHERS WERE NOT.

MARK WAS VERY PERSONABLE AND HELPFUL. HE EXPLAINED WHAT HE FOUND, WHAT HE DID TO FIX THE PROBLEM, AND PROVIDED GUIDANCE ON HOW TO KEEP MY SYSTEM UP-TO-DATE.

JOB 1: MARC WAS VERY COMPUTER PROFICIENT. HE ARRIVED ON-TIME, AS SCHEDULED, AND COMPLETED THE PROJECT, AS REQUESTED. JOB 2: MARK IS VERY EXPERIENCED IN THE COMPUTER FIELD. I HIGHLY RECOMMEND HIS SERVICES.

EXCELLENT! MY FIRST CALL TO MARK WAS WHILE HE WAS ON VACATION, BUT HE NEVERTHELESS CALLED ME BACK THE SAME DAY. AS PROMISED DURING THAT FIRST CALL, HE THEN CALLED ON HIS FIRST DAY BACK IN TOWN AND SET UP AN APPOINTMENT. HE WAS ON TIME (EVEN A MINUTE OR TWO EARLY), CORDIAL, PROFESSIONAL, AND EFFICIENT. HE OFFERED SOME HELPFUL ADDITIONAL SUGGESTIONS. HE FOLLOWED UP AFTER THE VISIT TO MAKE SURE EVERYTHING WAS WORKING PROPERLY AND TO ANSWER ANY ADDITIONAL QUESTIONS. I WILL DEFINITELY USE HIM IN THE FUTURE FOR ALL MY COMPUTER SERVICE NEEDS AND I HAVE RECOMMENDED HIM TO SEVERAL NEIGHBORS AND FRIENDS. YOU WILL BE VERY PLEASED WITH HIS SERVICES.

FIRST OF ALL, I CALLED THIS COMPANY BECAUSE I FORGOT MY PASSWORD AND COULD NOT GET INTO MY COMPUTER! IT'S A NEW COMPUTER SO I WASN'T WORRIED ABOUT LOSING DATA, I JUST WASN'T SURE OF THE START UP CDS. MARK RETURNED MY CALL PROMPTLY AND VIA PHONE WAS ABLE TO HELP ME. THIS WAS AT NO CHARGE! I WAS SO IMPRESSED, I MADE AN APPT FOR HIM TO SET UP MY WIRELESS NETWORK. THIS INCLUDED A LONG CALL TO COMCAST [HAPPY I DIDN'T HAVE TO DEAL W/TALKING TO THEM ABOUT BROADBAND] AND CONNECTING THE CABLE GATEWAY WHICH IS A COMBINED ROUTER AND MODEM. I HAVE LITTLE KNOWLEDGE ABOUT HOME COMPUTER SETUPS AND NO KNOWLEDGE OF WIRELESS. MARK WAS VERY PROFESSIONAL AND I WAS NOT MADE TO FEEL IGNORANT. IT WAS EASY TO ASK HIM QUESTIONS, AND BEFORE HE LEFT, HE MADE SURE I UNDERSTOOD HOW TO USE THE CONNECTION AND OFFERED GREAT SUGGESTIONS ON SOFTWARE, INCLUDING WHAT I NEEDED FOR VIRUS PROTECTION. MARK WAS EFFICIENT, PROMPT, PROFESSIONAL, AND I'D HIRE HIM AGAIN IF THE SITUATION ARISES.

MARK WAS ON TIME AND I FOUND HIM TO BE A VERY NICE MAN PERSONALLY. HE KNEW EXACTLY WHAT TO DO, HAD THE EQUIPMENT IN HIS CAR AND DID IT IN A MINIMUM AMOUNT OF TIME. I WOULD DEFINITELY CALL HIM AGAIN FOR ANY COMPUTER WORK I NEED. I THOUGHT HIS PRICE WAS REASONABLE.

VERY POLITE, PROFESSIONAL AND PUNCTUAL.

WAS ABLE TO DO THE WORK THE SAME DAY I CALLED, HELPFUL, AND KNOWLEDGEABLE.

EXTREMELY HELPFUL, PLEASANT, PROFESSIONAL AND RESPONSIVE.

1ST JOB: MARK IS VERY KNOWLEDGEABLE ABOUT COMPUTER SYSTEMS. HE COMPLETED THE WORK IN LESS TIME THAN ORIGINALLY ESTIMATED. 2ND JOB: MARK WAS ON TIME, POLITE, KNOWLEDGEABLE, AND TOOK LESS TIME TO DO THE JOB THAN ORIGINALLY ESTIMATED. HE GAVE A FREE INITIAL TELEPHONE CONSULTATION THAT HELPED ME MAKE AN INFORMED DECISION TO PURCHASE A NEW LAPTOP RATHER THAN TRY TO INSTALL ADDITIONAL MEMORY AND PROGRAMS IN THE OLD ONE. HE GAVE ME SOME GOOD ADVICE ABOUT SPYWARE AND INSTALLED AN ANTI-SPYWARE PROGRAM.

MARK WAS RESPONSIBLE, PROFESSIONAL AND TIMELY. I FELT HE WAS QUITE HONEST TOO. I CLEARLY EXPLAINED THE PROBLEM I WAS HAVING. HOWEVER, HE DID NOT FIX THE PROBLEM THAT HE SAID HE COULD. ALTHOUGH UNABLE TO FIX THE PROBLEM, HE DIRECTED ME CORRECTLY.

I CALLED LOEWY CONSULTING TO REPLACE A NOISY CPU FAN. THE OWNER WAS PUNCTUAL. HE DETERMINED THAT THE FAN I HAD ORDERED WOULD NOT FIT THE CPU. HE REMOVED A SUBSTANTIAL BUILD-UP OF DUST FROM THE INSIDE OF MY CPU.

THEY RETURNED MY CALL THE SAME DAY, LATER IN THE EVENING. HE EXPLAINED HIS SERVICES AND HIS RATES. AFTER OUR DISCUSSION, I DECIDED THAT THE PROBLEM WITH MY COMPUTER DID NOT REQUIRE A COMPANY OF SUCH HIGH QUALITY.

MY COMPUTER WASN'T WORKING, SO I CALLED ON A SATURDAY TO SCHEDULE AN APPOINTMENT. I ASSUMED I WOULDN'T HEAR BACK UNTIL MONDAY, BUT I GOT A CALL BACK ON THE SAME DAY. THEY WERE ABLE TO GUIDE ME THROUGH MY PROBLEM OVER THE PHONE! VERY RESPONSIVE, POLITE, & PROFESSIONAL! WOULD DEFINITELY USE AGAIN!

THEY WERE ON TIME, FIXED THE PROBLEM THAT ANOTHER COMPANY FAILED TO FIX, OR BACK UP. VERY COMPETITIVELY PRICED, A+ TO LOWERY!

TIMELY, POLITE, ACCOMMODATING, AND KNEW HOW TO SOLVE THE PROBLEM.

MARK WAS COURTEOUS AND PROFESSIONAL. I WOULD DEFINITELY USE HIM AGAIN AND WILL RECOMMEND HIM TO FRIENDS.

FANTASTIC. MARK WAS VERY FAST, VERY KNOWLEDGEABLE & PERSONABLE. ALSO HAD FOLLOW-UP WHEN I HAD A PROBLEM WITH NETWORK SETUP. HE DIDN'T CHARGE ME. HE HELPED ME OVER THE PHONE PROMPTLY AND EXPLAINED WHAT WAS GOING ON.

I FOLLOWED A TIP HE GAVE ME ON THE PHONE AND FIXED MY COMPUTER MYSELF!! SO I DID NOT NEED HIM TO COME TO MY HOME, BUT CALLED AND THANKED HIM FOR HIS HELP. I WOULD CERTAINLY CALL HIM AGAIN AND RECOMMEND HIM TO OTHERS.

MARK KNOWS EVERYTHING THERE IS TO KNOW ABOUT COMPUTERS. HE IS ALWAYS HERE AS SOON AS WE CALL AND HAS SAVED OUR COMPUTERS MANY TIMES. HE IS EXTREMELY NICE AND EASY TO WORK WITH. CALL HIM TODAY!!

MARK WAS VERY HELPFUL, KNOWLEDGEABLE, AND PROMPT. HE MET ALL MY NEEDS AND EXCEEDED ALL MY EXPECTATIONS.

THE OWNER OF THE COMPANY CAME TO OUR HOUSE, FIXED ALL PROBLEMS AND ADVISED US ON HOW TO UPGRADE OUR SYSTEMS AND NETWORK ALL OR OUR MACHINES.

GREAT SERVICE AND QUICK TO RETURN CALLS, CAME OUT IMMEDIATELY AFTER REQUESTING HELP WITH NETWORKING MY HOME COMPUTERS. I RECOMMEND HIGHLY FOR ANYONE WITH COMPUTER NEEDS.