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SMITHEREEN PEST MANAGEMENT SERVICES

Pest Control, Animal Removal

About us

Four Offices serving the Greater Chicagoland Area

Business highlights

137 years of trusted experience
Emergency Services Offered

Services we offer

COMMERCIAL & RESIDENTIAL PEST CONTROL SERVICES, BIRDS, WILDLIFE, INSECTS, TERMITES & RODENTS, HUMANE CUSTOM NETTING & BARRIER INSTALLATION FOR BIRDS, DO-IT-YOURSELF SUPPLIES AVAILABLE, BEDBUGS (USING EITHER HEAT,CRYONITEOR CONVENTIONAL METHODS), GREEN PEST CONTROL & IPM.

Services we don't offer

Fumigation

Amenities

Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
3%
2
4%
1
16%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 101-122 of 122 reviews

Nichayette V.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve F.
11/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Date of service: 10/1/15 Cost of service: $72.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Roy L.
01/2015
1.0
pest control
  + -1 more
unknown
Description of Work: Regular termite service and inspection. However, our termites returned and they incorrectly told us that new damage was actually old damage. Still in dispute with this company after 17 months.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$300

Response from SMITHEREEN PEST MANAGEMENT SERVICES
[Member name removed] I am sorry to hear that you had a bad experience with Smithereen and if there is anything we can do to mend this relationship please let us know. Thank you for taking the time to review our company, Smithereen values all opinions. It was notated in our system that we tried to contact you in October and offered to retreat your home with termiticides at no additional charge to enhance current monitoring system. Nothing was decided at that point but the offer still stands. The current agreement in place did not cover any repairs and at the time that should have been explained if you feel it was not I apologize on that behalf as well. Please understand Smithereen values how our customers feel about us, please contact us at our Kansas City office so we can take care of this issue.

LUDWIG E.
01/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOI-KESIA T.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Provided detailed consultation and inspection of bed bugs. The technician was every discreet and prompt in handling the issue at hand.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Elizabeth D.
11/2012
5.0
pest control
  + -1 more
It went very well
Description of Work: They of a great job, very professional and great follow up to make sure the problem was gone. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WALLACE H.
07/2011
5.0
pest control
  + -1 more
Very well.
Description of Work: They sprayed around for ants. Wanted to make sure they weren't eating my building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca B.
04/2011
1.0
pest control
  + -1 more
Initial call was never returned.
Description of Work: This company never returned my call. I even asked when I should expect a return call.

Rating CategoryRating out of 5
responsiveness
1.0


Christine B.
02/2010
1.0
pest control
  + -1 more
se above
Description of Work: none, never returned calls

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa S.
06/2008
1.0
pest control
  + -1 more
unknown
Description of Work: I called once and left a message and no one called me back. I called again and spoke to someone and they said the appointment person left for the day and took my name and number. One day later no one has returned my call still.

Rating CategoryRating out of 5
responsiveness
1.0


ROBIN D.
07/2007
1.0
pest control
  + -1 more
Never returned my call.
Description of Work: They took message and said they would call me back within an hour and never called.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from SMITHEREEN PEST MANAGEMENT SERVICES
I APOLOGIZE FOR THE POOR RESPONSE. WE WILL WORK TO AVOID THESE ERRORS IN THE FUTURE. THANK YOU FOR HELPING US IMPROVE.

SCARLETT M.
11/2003
1.0
animal removal
  + -1 more
HAVE CALLED REPEATEDLY AND THEY NEVER CALLED ME BACK. I TALKED TO SOMEONE AT THE DESK, GAVE THEM THE INFORMATION, AND STILL NO CALL.
Description of Work: CALLED FOR ESTIMATE.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


DAVID L.
09/2003
1.0
pest control
  + -1 more
THEY CALLED BACK THREE MINUTES AFTER I TALKED TO THEM TO RESCHEDULE, BUT THE TIME WOULDN'T WORK. THEY SAID THAT THEY'D CALL BACK TO RESCHEDULE AGAIN BUT THAT WAS OVER A WEEK AGO.
Description of Work: CALLED TO GET AN ESTIMATE.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


JON O.
08/2003
4.0
pest control
  + -1 more
THEY WERE GOOD IN THE BEGINNING BUT WE HAD SOME COMMUNICATION ISSUES WITH THE OFFICE STAFF AND OTHER PROBLEMS. I CANCELLED MY SERVICE AFTER TALKING WITH THE OWNER AND GETTING A VERY RUDE AND ARGUMENTATIVE ATTITUDE.
Description of Work: I USED THEM FOR REGULAR PEST SERVICE

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


08/2003
5.0
pest control
  + -1 more
VERY NICE PEOPLE TO DEAL WITH. THEY WERE ON SITE FOR TWO HOURS INSPECTING THE AREA. THEY WERE VERY CONCERNED ABOUT MY PROBLEM AND I FELT THAT THEY DID THEIR VERY BEST!!
Description of Work: TREATED REAR ADDITION FOR CARPENTER ANTS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MELISSA P.
08/2003
5.0
pest control
  + -1 more
HAD CONTINUING PROBLEM WITH ANTS AFTER THEIR VISIT BUT THEY CAME OUT ANOTHER TIME AND RESPRAYED AND THE PROBLEM SEEMS TO BE RESOLVED
Description of Work: PAID FOR QUARTERLY EXTERMINATION PROGRAM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ELLEN F.
08/2003
5.0
pest control
  + -1 more
WE ARE PLEASED WITH WHAT THEY HAVE BEEN DOING FOR US.
Description of Work: MY CONDOMINIUM BUILDING (20 UNITS) NEAR DOWNTOWN EVANSTON HAS ENGAGED SMITHEREEN TO VISIT OUR BUILDING EVERY MONTH TO ELIMINATE PESTS, OR AT LEAST KEEP THEM UNDER CONTROL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERIN R.
04/2003
5.0
animal removal
  + -1 more
ASK FOR STEVE GELT. HE WAS VERY PROFESSIONAL, PROMPT, AND EXPLAINED THE PROBLEM AND SOLUTION IN DETAIL.
Description of Work: REMOVED ANIMAL REMAINS FROM BATHROOM VENT; CLEANED VENT; SECURED OPENING TO VENT.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CYNTHIA L.
10/2002
5.0
pest control
  + -1 more
I HAVE TO SAY THAT SMITHEREENS, THE EXTERMINATOR WE CALLED, WAS WONDERFUL. THEY TOLD US TO JUST SPRAY WITH RAID--THAT THE PROBLEM WOULD RESOLVE ITSELF WITHIN 48 HOURS AND IT DID. THE MAN WHO CAME OUT TO DO THE SERVICE WAS VERY HONEST, FOR WHICH WE ARE VERY GRATEFUL.
Description of Work: CONSULTATION OVER THE PHONE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATTI I.
06/2002
5.0
pest control
  + -1 more
IT TOOK 36 HOURS TO RETURN MY CALL BUT CALLED IN THE EARLY MORNING AND WERE ABLE TO SCHEDULE AND APPT. FOR THE SAME DAY AT NOON. STEVE THE TECHNICIAN WAS VERY FRIENDLY AND GAVE MANY SUGGESTIONS ON WAYS TO ELIMINATE FUTURE OCCURRENCES AND ALSO OTHER PREVENTIVE MEASURES. ALSO HE GAVE ME ADVICE ON THINGS TO BE DONE SO I WOULDNT GET MICE IN THE APT. I WOULD HIGHLY RECOMMEND THEM
Description of Work: COCKROACHES IN A GARDEN APT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Chris .
09/2001
5.0
animal removal
  + -1 more
WE CALLED AROUND 1 P.M.; THE SERVICE TECHNICIAN ARRIVED BEFORE 4:30 THE SAME DAY. VERY PLEASANT AND THOROUGH. CLEANED AWAY DEBRIS AS WELL AS THE ANIMAL. REPLACED SOIL AND LATTICEWORK. GOT PERMISSION BEFORE DIGGING IN FLOWERS.
Description of Work: BY SMELL (NOT VISIBLE FROM OUTSIDE), LOCATED A DEAD OPOSSUM UNDER OUR GAZEBO. REMOVED ANIMAL AND SURROUNDING DEBRIS BY REMOVING LATTICEWORK AND CAREFULLY DIGGING. DEODORIZED WITH AN ENZYME SPRAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KEITH T.
05/2001
5.0
pest control
  + -1 more
VERY POLITE, CLEAN, AND MATTER-OF-FACT
Description of Work: THOROUGHLY GO THROUGH THE WHOLE BUILDING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7400 N MELVINA, Niles, IL 60714

www.smithereen.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

SMITHEREEN PEST MANAGEMENT SERVICES is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

SMITHEREEN PEST MANAGEMENT SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SMITHEREEN PEST MANAGEMENT SERVICES does not offer free project estimates.
Yes, SMITHEREEN PEST MANAGEMENT SERVICES offers eco-friendly accreditations.
No, SMITHEREEN PEST MANAGEMENT SERVICES does not offer a senior discount.
Yes, SMITHEREEN PEST MANAGEMENT SERVICES offers emergency services.
No, SMITHEREEN PEST MANAGEMENT SERVICES does not offer warranties.
SMITHEREEN PEST MANAGEMENT SERVICES offers the following services: COMMERCIAL & RESIDENTIAL PEST CONTROL SERVICES, BIRDS, WILDLIFE, INSECTS, TERMITES & RODENTS, HUMANE CUSTOM NETTING & BARRIER INSTALLATION FOR BIRDS, DO-IT-YOURSELF SUPPLIES AVAILABLE, BEDBUGS (USING EITHER HEAT,CRYONITEOR CONVENTIONAL METHODS), GREEN PEST CONTROL & IPM.
Fumigation

Contact information

7400 N MELVINA, Niles, IL 60714

www.smithereen.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM