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Scientific Home Services Ltd

Windows, Doors

About us

We have been your Chicago window specialists since 1928, when the business was founded under the name Scientific Window Company. In early 2009, Scientific Home Services Ltd was incorporated to better meet the rapidly changing demands of the industry and to devote our attention solely to serving our customer needs. Under the current business, we can now offer the broadest range of window style, color, and glass options at the most competitive prices.

Business highlights

96 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Vinyl, Aluminum & Wood Replacement Windows

Services we don't offer

Insulated Glass

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9597 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 576-597 of 597 reviews

Melissa K.
11/2014
5.0
replacement windows
  + -1 more
GREAT!
Description of Work: Replaced three windows with vinyl windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Scientific Home Services Ltd
Thanks for the great review. Mark Brottman Scientific Home Services

Kate C.
11/2014
4.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Scientific Home Services Ltd
Thanks for the concise and accurate report. We try to make our sales presentations short and concise to get you the information you need and not waste your time. If you need anything, please let me know at 847-752-0370x105. Mark Brottman, President, Scientific Home Services

Thomas M.
08/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: As of this writing the work has not been performed. We are waiting on the glass needed to be cut and delivered for installment. Victor was very informative and seemed very knowledgeable. I look forward to the work being completed and am confident I will be happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Scientific Home Services Ltd
Thank you for using our service department. We are able to fix most Aluminum and vinyl replacement windows. Sometimes, we have to order parts but usually it's possible for us to fix the windows in one or two trips if we have to order parts. We don't fix wood windows. Your review helps support our efforts at Chicago Animal Care & Control as we will donate $20 worth of dog treats to homeless dogs. Please be sure to like us on Facebook so our donation at the end of each quarter. If you need anything, please let me know. Mark Brottman, President 847-752-0370x5

Jacqueline T.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: The project was to replace old, bad quality vinyl windows in a second floor apartment of a two flat and three windows of a house. From the first email, Jon and the staff were professional, efficient, responsive, clear, no-nonsense. They came when they said they would and got the job done. I liked that they are a smallish firm that has its own workers rather than a bigger company that farms out installation. My tenants were happy and I felt I could trust them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Scientific Home Services Ltd
Thanks for the kind words. We have built our reputation based on honesty and not trying to oversell the situation. We have also instilled this into our service crews which are evident in some of our other reviews. We look forward to your referrals. If you need anything, please let me know at 847-752-0370x105 Mark Brottman, President

Wendy & Art S.
04/2014
5.0
replacement windows
  + -1 more
see above
Description of Work: John provided a complete & professional free estimate for windows. It was a painless but very educational experience for us. We have decided to use another company for reasons that are no fault of Scientific Home Services. Many thanks.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Scientific Home Services Ltd
I'm glad that we where able to provide an education for you. I'm sorry that you didn't choose us for your home improvement needs but hope that you will still refer us to friends and family that may need windows and/or doors. If you need anything, please let me know. I can be reached at 847-752-0370x5 Mark Brottman, President Scientific Home Services

Todd S.
07/2013
1.0
replacement windows
  + -1 more
unknown
Description of Work: Left a message or a basement window repair and have not yet received a call back 2 weeks later.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Scientific Home Services Ltd
I am sorry that your message must have slipped through the cracks. I would of thought that you would of called me personally since my contact information is in every response to the customer reviews I have posted. Once again, I am sorry that we dropped the ball. Mark Brottman, President, Scientific Home Services 847-752-0370x5

ngawang L.
06/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: Just called and spoke with John and made appointment for July 1st for an estimate. Will update after the estimate
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard R.
05/2013
5.0
replacement windows
  + -1 more
Great!!!!
Description of Work: This company is the result of the old "Scientific Windows". When I called to have a 2 windows replaced(one still under warranty with the old company and one from my own doing) the gentleman was very profesional and courteous on the phone and quicklly scheduled an appt. for me. On the date of appt., Victor came out to to assess the situation, and explained that this new co. (Scientific Home Services) was the result of Scientific Windows going into bankrupcy, and being bought by these guys.Victor explained the warrantys were null and void with the bankrupcy, but would do everything possible to honor what he could. He was AMAZING.He worked out a great deal with me for both windows, and went over to several neighbors(All condo owners) who were having some trouble with there windows. They also were very impressed with Victor, who didnt charge them for some minor adjustments to there windows. These guys are trying very hard to be as reputable and professional as the old company, and in my view they are far exceeding those expectations. There doing a great job! Thanks, Richard Rinehart

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen B.
03/2013
5.0
replacement windows
  + -1 more
see above
Description of Work: While the service person was slightly late, he did a thorough and professional job. He checked all windows and made adjustments as necessary. I can tell the improvement in my family room - hugh reduction in drafts. I would recommend this service and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

LISA J.
12/2012
5.0
replacement windows
  + -1 more
see above
Description of Work: This is the second time Scientific has come to our house to install 6 more Marvin Ultimate clad casement windows w/unfinished pine interior and white exterior. Total was 6035.00 These guys are prompt and professional. I was at work when they came with my husband being at home at the time so I expected to do some cleanup. However, the only way I knew the windows were replaced was the fact that the windows were new. I had to do NO cleanup afterwards. We did our research on window replacements and found that Marvin was just as good for the price as Pella. If I can convince my husband to replace the rest of the house, I'm at these guy's doorstep again! Don't like spending $$ on something I can't wear or that doesn't glitter on my hand but this was a great investment in our house. Worth every penny!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,035

Response from Scientific Home Services Ltd
Dear Member, Thanks again and again for the chance to serve your window needs. Hopefully, the sparkle of the nice clean windows in the sunshine will remind you of why you replaced them and the extra money in your bank account from energy savings can go towards something else that is sparkly. Jon and I appreciate your confidence a second time. If you need anything, please let me know. I can be reached at 847-752-0370x5 Mark Brottman, President

Julie L.
11/2012
5.0
replacement windows
  + -1 more
We were very pleased with them.
Description of Work: I hired them to replace two windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

joy K.
11/2012
5.0
replacement windows
  + -1 more
unknown
Description of Work: I hired them for window installation. It turned out fine and I was satisfied. They did it right, just the way it was ordered, and completed it in a timely manner.
Rating CategoryRating out of 5
Yes, I recommend this pro

GRETCHEN & PHIL T.
11/2012
5.0
replacement windows
  + -1 more
.
Description of Work: How many times in life do you call a service professional to your house for an estimate and they tell you - i'd rather you not replace this. Your home is better off with the original item. I invited Jonathan from Scientific to my home to review our windows and storms - all very very old and mostly non-functioning. I was under the assumption after speaking with other providers that I had to replace my original wood windows to a "modern" vinyl. Jonathan explained the simple, cost effective method for a good carpernter to save my original windows. After I pressed him on the storms - he insisted mine are well made and should be kept. I was stunned - honest, professional, and informative. I will make sure to contact him in the future for any potential repairs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathleen B.
09/2012
5.0
replacement windows
  + -1 more
They did a great job.
Description of Work: They put in new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret F.
01/2012
5.0
replacement windows
  + -1 more
See above
Description of Work: I emailed on a Monday night that I had a broken window, and at 7:45 AM the next day Victor called to let me know he would be by at noon take a look. Got my estimate that day, and he made an appointment for Friday to install the new one (all of this fitting into the schedule of the tenant in the apartment that had the broken window. I paid by credit card (very easy) and was emailed my invoice and a receipt of payment. This was so easy! Would definately use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Christine N.
07/2011
5.0
replacement windows
  + -1 more
great customer service
Description of Work: Incredibly professional and helpful. I didn't get to use their services bc they cannot get the parts for the window (Jeldwen, awful!) that I needed, but he tried to help me in anyway possible. Great great customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Scientific Home Services Ltd
I think we were able to order the parts. Victor did come back and get the serial #'s off the windows. It took two trips but I am sure if you are talking about casement windows we did order the parts. Please be sure to check with Victor. Mark Brottman Scientific Home Services

JEANNE W.
06/2011
5.0
replacement windows
  + -1 more
Great experience meeting John.
Description of Work: John came out promptly to survey a window that I need replacing. He made some helpful suggestions for next steps, which will require contacting another company. What a professional! If I can use them in the future, I certainly will!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Scientific Home Services Ltd
Thanks for the positive feedback. If you need anything please don't hesitate to call us. Mark Brottman, President Scientific Home Services

Robert B.
08/2010
5.0
replacement windows
  + -1 more
Excellent from beginning to end.
Description of Work: Replace 13 windows including front picture window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Scientific Home Services Ltd
Member, Thanks for the short and sweet report. I am sure you were eating a package of those chocolate crepes. (My daughter loved them) I am glad everything went well. If you ever need anything, please don't hesitate to call me. Mark Brottman, President

CAROL K.
11/2009
5.0
replacement windows
  + -1 more
It went well
Description of Work: very satisfactory

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

John H.
01/2009
5.0
replacement windows
  + -1 more
The quoting experience was good.
Description of Work: The gave me a quote for work to be done.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
05/2008
1.0
replacement windows
  + -1 more
Never returned call.
Description of Work: None.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Scientific Home Services Ltd
WE HAVE NO RECORD OF RECEIVING A CALL FROM THIS MEMBER. WHILE NO ONE IS PERFECT, IT IS POSSIBLE HIS MESSAGE GOT MISPLACED BUT THAT RATING IS A LITTLE HARSH AND BASED ON OUR PREVIOUS REVIEWS A LITTLE AGGRESSIVE. SCIENTIFIC WINDOW.

JACK L.
05/2005
5.0
replacement windows
  + -1 more
WOULD RECOMMEND.
Description of Work: PUT UP NEW TRIPLE TRACK STORM WINDOWS. CAULKED AROUND FACSIA, AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Contact information

5639 W Howard St, Niles, IL 60714

http://www.shschi.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors

FAQ

Scientific Home Services Ltd is currently rated 5 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Scientific Home Services Ltd accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Scientific Home Services Ltd offers free project estimates.
Yes, Scientific Home Services Ltd offers eco-friendly accreditations.
Yes, Scientific Home Services Ltd offers a 10% senior discount.
No, Scientific Home Services Ltd does not offer emergency services.
No, Scientific Home Services Ltd does not offer warranties.
Scientific Home Services Ltd offers the following services: Vinyl, Aluminum & Wood Replacement Windows
Insulated Glass

Contact information

5639 W Howard St, Niles, IL 60714

http://www.shschi.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM