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Major Cleaning Professionals Inc

House Cleaning, Floor Cleaning and Waxing, Buffing and Polishing,

About us

Major Cleaning Professionals has been serving Chicago's commercial and residential cleaning needs for nearly 20 years. We specialize in weekly home cleaning Monday through Saturday, and send one individual to each location for personalized service. For deeper cleaning projects a crew can be hired for weekend work. We are a bonded and insured business that puts great emphasis in quality before anything else. Our service is very personalized to your needs and we will work with you every step of the way to make sure you get what you expect. We understand that a clean home or office environment makes for a better and safer atmosphere free of dust particles, germs and bacteria. Chicago cleaning is our business! Major Cleaning Professionals can assist with any and all move-in unpacking, and organizing once the heavy lifting is done. We are experts in organizing your recent move, and would love the opportunity to help make your new house a home !

Business highlights

27 years of trusted experience

Services we offer

Residential & commercial cleaning.

Services we don't offer

Carpet Cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.7166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 166 reviews

Sean D.
02/2014
5.0
house cleaning
  + -1 more
They are great. Our housekeeper, Maria, was through MPC and we used her for two years. She was very thorough and extremely honest. We will miss this group. One note is that you have to provide your own cleaning supplies for them, but don't let that turn you off. They really do a great job and Maria truly cared about our family. Update 2015: Since moving to the west coast, we have tried two other cleaning agencies. We can find nobody as thorough and caring as Maria was with our home. My husband and I have remarked several times to one another how spoiled we were with the excellent service we received. Most agencies charge similar rates and do not deliver consistent quality. Glad to see this company is still doing well.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Major Cleaning Professionals Inc
Thank you for your respond and business, I agree with you that Maria is very hard working person and also very dedicated. We are sorry that we lost you as a client, but we wish you all the best in your new place.

Laurette S.
01/2014
5.0
house cleaning
  + -1 more
Barbara did an inspection and quote before services were completed. Large crew came in to clean 4 BR 1 BA home in approximately 5 hours. The price was a bit high, but we had a very small window of time to complete the cleaning, and we were stretched thinly trying to pack up the condo we were moving from. I am grateful that Major Cleaning Professionals were able to help, and on such short notice. I know that such a large crew needed to be paid, so I understand the cost involved. I'm not so sure I would hire again at that price. I would have preferred more detail cleaning (dusting above cabinets, ceiling fans, for example) as there are still a number of things to do. I think it would be worth it for 8 hours of work vs. 5. Again, we were in a pinch, so we took the offer. Barbara is a tough lady (think: drill sergeant) and scolded the remodeling crew for being messy (in Polish), which we thought was funny. I secretly thought she was right, but now I am afraid of her. Do not mess with this lady, as she does not tolerate lateness or disorganization, even by her customers. She is reliable, and you can trust this company to be punctual.
Description of Work: Deep cleaning before moving in and after remodeling.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Major Cleaning Professionals Inc
Dear Member, I appreciate your sense of humor,but I believe that organization is a key to run any business. It helped me a lot for the last 15 years to be in service. As you told me ,more correct your husband,you had to move in on Saturday about 2-3pm. Time for cleaning was short ,so that I asked about 8 am to start.When we came your contractors were not done with their work as they supposed to,but also their stuff were all over. We were in the situation pretty difficult to find a room for our cleaning supplies ,three people lost their time to wait to start cleaning.We could not work 8hr as you suggested,because your movers were waiting.We did our best job under all this circumstances.Working under the pressure always will bring some disappointment.I understand your contractors than they took extra time to finish their work,but we did not have this options.Sorry,but you can not put all the blame on us.

Jeremy B.
12/2013
5.0
house cleaning
  + -1 more
Our cleaner's work was amazing - it is so great to come home to a sparkling fresh home! When you first call the serivce, Barbara, the owner, will come out and give you a quote and you have some options such as having the cleaner do laundry, etc. They also tell you what supplies and equipment to buy as they dont want to cross contanimate with other houses they are cleaning. I believe the service is also licensed and bonded, too, which you might not always get with the smaller independent cleaners. She even texts, which I love, so that is a plus in my book too. We were assigned to our cleaner, Hieleski, who did AMAZING work. She did everything, from the floors to the bathrooms, kitchens, under the beds - everything was clean each and every time. She would leave little notes when we needed more supplies and you know EVERYTHING was being cleaning because sometimes odd things would be moved like magnets on the fridge, or odds and ends you dont touch regularly. My only "negative" - and it is a very very minor one - was we had canceled a handful of times due to holidays. We received somewhat of a guilt trip from Barbara, the owner, for canceling even though we did it in advance, but Barbara would state that her cleaners depend on this money. My cleaning day was Monday so unfortunately a few holidays fell on my cleaning day and I did not want the service that day. I understand, but the "guilt trip" was not needed. Next time around I will not have Monday as my cleaning day. We used Major Cleaning Professionals for over a year and would highly recommend them. We've also recommended them to two friends who are currently using their services and are very pleased!
Description of Work: Cleaning of 750 sq ft condo, every two weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Major Cleaning Professionals Inc
Dear Member,thank you for your review. I am not sure if my response will bring any understanding of the problem ,which you call "quilt trip". The most important is that you were happy with her work and we appreciate any recommendation from you.

Jaclyn J.
11/2013
5.0
house cleaning
  + -1 more
We have had a great experience with Major Cleaning Professionals and Violetta, who cleans our 3 bed, 2 1/2 bath house every two weeks. She is always on time, diligent, and very thorough. Our house looks great and we are very happy with the service.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Major Cleaning Professionals Inc
Dear Member, thank you for your review.We are glad that you are happy with our service ,so we are looking for a long time business relationship.

LEORA R.
11/2013
5.0
house cleaning
  + -1 more
We were very satisified with their work. Scheduling was good, they were not able to get us an appointment as soon as I would have liked. They were able to schedule an appointment for ten days after my call.
Description of Work: They did a deep cleaning of my mother's house that we were getting ready to sell. The house was completely empty, they cleaned everything including windows and newly exposed wood floors that had been carpeted for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Major Cleaning Professionals Inc
Dear Member, thank you for your nice report. You gave us B for responsiveness. That should be a good sign, that service you chose is very good and busy. We work as much as possible to help our clients, but we need also to rest to provide high quality service. We are sorry, that we could not provide the service when you were expecting, but at least we gave our best job.

SARAH A.
11/2013
5.0
house cleaning
  + -1 more
We had a great experience with Major Cleaning Professionals. Barbara runs a tight ship and is extremely professional. Joanna consistently did a wonderful job in cleaning our home. We have a large furry dog and two small children so thoroughly cleaning our four bedroom house is a big job! Joanna was always punctual, hard working, and extremely pleasant to work with. We would recommend Major Cleaning Professionals (and Joanna) without hesitation. Thank you Major Cleaning Professionals for cleaning my home when I could not!!!
Description of Work: We hired Major Cleaning Professionals after two knee surgeries left me unable to clean our home sufficiently. Barbara, the owner, was pleasant and professional on the phone and when she came to our home for a quote. She asks that the homeowner provide the rags and cleaning supplies, and gives you a list of suggested products. We were assigned Joanna as our cleaning person, and she came to our home every two weeks for the past six months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Major Cleaning Professionals Inc
Dear Member I can only say thank you for your report, your business and your honesty. It is a pleasure to for people like your family. We wish you all the best.

Joseph J.
10/2013
1.0
house cleaning
  + -1 more
The manager who runs the company, Barbara, all of the sudden says that I can't accommodate you for the day you normally have your home cleaned. Basically, the manager told our cleaning lady that she wasn't going to clean our house on Thursdays anymore even though she had done so for the past five years. My cleaning lady is terrific but the manager is very unprofessional. I talked to my friend who owned a cleaning service for over five years and she even said that is was really unprofessional. I just think that five years with a customer you don't do this to them. I just think this is a total breach of good faith and it reflects badly on her.
Description of Work: They have cleaned my home for the past five years.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$95

Response from Major Cleaning Professionals Inc
Dear Member, your report written in the same day, when cleaning person Iza was in your house for me and her is a shock. Usually I do not take clients report personally, but yours is very different. Your report is a form of revenge, which is very unjustified for me and devastating for the person, who works for you for 5 years. Probably you were not aware why our service was provided for you for the past 5years? Your request for once a month cleaning of your house always a day before a first Friday of the month was a very difficult task to keep, because of our schedule. Iza who was assign to clean your house on the beginning was able to keep the rutine,but very soon that ended. She is very affection person and she liked to work for you and your wife, because she felt like part of the family. But to clean your house according to your schedule she gave up additional clients on the rest Thursdays of the month (????). That was her decision and her money, I respected it. Time change, because of our economy, her husband is many times without of work, so she is the bread winner. She needs additional clients. My last conversation with you was about flexibility from your side to take other days for consideration as a cleaning day, not always the Thursday, before first Friday of the month, I did not mention cancelation from our side. Your reaction was really unpleasant and you hang up on me. This is our version of what happen. Now I would like to ask you: how is that possible that after cleaning your house for 5 years in your eyes Iza deserve “C” for quality of the cleaning and “F” for punctuality. You said she was fantastic, so why so low rates? In my opinion , I would like to repeat again, your report is written in unjustified revenge to damage our reputation, but the only thing what you accomplish is that you very deeply hurt the person who worked for you and did everything to make you satisfied. When I passed to her your report she was crying like a baby, with only one question: WHY? All the best.

Colleen B.
10/2013
5.0
house cleaning
  + -1 more
Amazing! I just came home to the most beautifully cleaned home - it feels like Christmas morning! Barbara was very responsive and I'm so happy that we were able to set something up on relatively short notice. I have three large dogs so our home gets pretty hairy and dirty quickly. My husband said that Anna was delightful and the dogs loved her :) This was the best money I have spent in a very long time! You will not regret it!
Description of Work: Anna deep cleaned our 1200 sq ft condo for 6 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Major Cleaning Professionals Inc
Thank you for your time and quick response. Anna is hard working person and loves dogs. I am so happy that you like her job. Actually she worked almost 7 hours, but the point is ,she made you satisfied.

Cory T.
10/2013
5.0
house cleaning
  + -1 more
We are very happy with this company. Barbara sends us Angela and we LOVE her. If you get Angela, you will not be disappointed. Although, i'm sure all the cleaners at the company are great. Barbara came for the initial consultation and had a good balance of giving her opinion and advice mixed with listening to our needs and requirements. She sends us Angela who has been cleaning our house every 2 weeks for over a year now. My husband is borderline OCD with cleanliness and has a very hard time finding cleaners who live up to his standard. He's VERY happy with Angela though. He says his favorite time of the week is when he comes home from work on an 'Angela day'. Angela is very professional, efficient, friendly, and all around very likeable and doesn't seem to mind when we happen to be home on occasion when she is there. I know that can be annoying for some cleaners but if she minds, she doesn't show it. We also switched our days at one point and Barbara accomodated us quickly, which i know can't have been easy as she had to find someone who was ok with switching with us. My only complaint would be that it's on the pricey side. I have friends who pay less for similar or even larger houses. My husband and i have discussed switching a few times purely due to cost but, because we like Angela so much and she's been so great at cleaning our place, we never really bothered looking into other options. I would recommend Barbara and her company to anyone and have actually done so a few times.
Description of Work: 2,800 sq foot house bi-weekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Major Cleaning Professionals Inc
Thank you very much for your business and report. I am glad that you understand that the price what you pay is for all - the person, her hard job, her personality and quality. She is doing everything ( even laundry, which were not the part of our agreement) to make your house clean and make you satisfied. I think she is worth all this money and you are spending them for your comfort and peace of mind. You have what you pay for. Thank you again for all your recommendation.

Diane S.
08/2013
5.0
house cleaning
  + -1 more
We desperately needed help to give our new home a deep cleaning before we moved in last month. The previous owners left it in quite a mess plus we had had painters and flooring people in for the three weeks prior so the house needed a lot of work. Barbara and her crew of 6 workers spent all day giving the house a top to bottom cleaning. We were very pleased with the job they did and will be using this company to clean our home on a routine basis starting in a few weeks.
Description of Work: Hired this company to help with a pre-move in cleaning of our new home in Northbrook.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Major Cleaning Professionals Inc
Thank you for your response. You are absolutely right the house needed a lot of work, which required from us to be very careful, because of the new wood floor and carpet. We are so glad that you liked our job and now we can provide for you a regular service.

Susan M.
07/2013
5.0
carpet cleaners, house cleaning, buffing & polishing, floor cleaning
  + 2 more
Major Cleaning has been cleaning for us for about a year now I think. The owner comes out to make an initial tour. She is very thorough and reviews what will be done and provides a list of the products she would like you to provide. These were basic cleaning products, nothing fancy. The lady who cleans for us is Bozena and she does a wonderful job. The owner is very involved and sometimes is here at the beginning or the end of a visit. If I have every had a question she is very available. Bozena does a very thorough job every time she is here. She cleans two bathrooms, vacuums, dust and mops three bedrooms, an enclosed porch, dining room, and living room. Kitchen is cleaned extremely well, she even cleans inside the refrigerator each time. It is wonderful to have such reliable and hard working company to deal with.
Description of Work: Cleans on an every two week schedule

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Major Cleaning Professionals Inc
Thank you for your time and report. We try hard to do our job as good as possible and client satisfaction is our greatest reward. As always we appreciate your business.

Justin G.
07/2013
5.0
house cleaning
  + -1 more
MAJOR CLEANING PROFESSIONALS,INC is fantastic! We interviewed 4-5 housecleaning companies in the area. Many were like used car salesmen and were very pushy. MAJOR CLEANING PROFESSIONALS,INC was very professional, not aggressive, came out around my schedule to do the interview and walk-around, and has been fantastic! Our cleaning lady comes consistently on-time and does a fantastic job. She always does what it takes, even if it requires more time. Our first cleaning, she was there a very long time to ensure the job was done right, and still does an extremely good job. I think we've been using MAJOR CLEANING PROFESSIONALS,INC now for 3+ months (6+ occasions) and will be used their services indefinitely. The owner of the company and the cleaning lady are very kind and professional. Whenever you need to re-schedule, ask a question or etc, the owner gets back to you over email nearly immediately. Also, we have a Labrador Retriever and the cleaning lady has no issues with our dog, or it following her around, and is very kind to it. That was a pleasant surprise! My wife and I are so happy with our decision and with MAJOR CLEANING PROFESSIONALS,INC. We definitely recommend!
Description of Work: MAJOR CLEANING PROFESSIONALS,INC has been cleaning my 3 story townhome for the last 3+ months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Major Cleaning Professionals Inc
We are pets friendly service. All people from my crew have pets at home or just simply love them. I believe that if you like pets, you are also good with people and open to their needs. We always listen our clients and try hard to meet their expectations. Thank you from all of us.

Celedonio A.
07/2013
5.0
house cleaning
  + -1 more
They cleaned a new 3 story 2000 sf. new construction townhouse. They are very professional and knowledgeable about their job.
Description of Work: Cleaning a new 2000 sf. new construction townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Major Cleaning Professionals Inc
Thank you for taking time to right this report. We are glad that you choose our company. We appreciate all your recommendations.

Kiran J.
07/2013
5.0
house cleaning
  + -1 more
My husband and I have been using Major Cleaning Professionals every two weeks for the last two years to clean our 3 bedroom, 3 bathroom home. The same person comes to our home every two weeks on time and we could not be happier with the job that she does. Would highly recommend using this company.
Description of Work: Cleaned a 3-bedroom, 3 bathroom condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Major Cleaning Professionals Inc
Thank you for your business. I think Anna is really worth your A .Part of good job is to be paid for it and I think what you are paying is reflecting that.

Pattiann G.
06/2013
5.0
carpet cleaners, house cleaning, window cleaning, buffing & polishing, floor cleaning
  + 3 more
Barbara, the owner came to assess the situation prior to quoting price and scheduling. She was prompt, professional and thorough. We agreed to terms and she showed up the next Saturday w/ three of her employees at the appointed time. What occurred next was the most wonderful experience i've ever had with a cleaning service. The ladies worked from 9:30 -2:30 and literally cleaned everything til it sparkled and shined. The whole house smelled wonderful. Literally, from all the ceiling light fixtures, light switches, windows, inbetween them, removing 15 months of construction dust and years of grease left in the kitchen, all kitchen and bathroom cabinets, fixtures and appliances as well as my hardwood floors and vacuuming all the carpet and dusting. And they did it all with a smile. I will definitely use them again and recommend them highly.
Description of Work: deep cleaning of my 2000 sq ft home to prepare it for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Major Cleaning Professionals Inc
Thank you , my crew really enjoyed to work for you ,specially they like a friendly assistance of your dog. They loved him.

Casella O.
06/2013
5.0
house cleaning
  + -1 more
We are new to our neighborhood and were looking for a cleaning service. We were disappointed with the first company we used from Angies list and actually had to get a refund. We called another service that a neighbor liked, and they never called back. So it finding a service was harder than expected. I decided to try Major Cleaning prof. due to the good reviews on Angies list. The owner Barbara came out and I gave her a walk through. She was very professional and knowledgable. She quoted the price and gave a list of supplies the cleaners would need. That caught us a little off guard, but she explained that we probably didn't want rags that were used in someone else's home, or mystery cleaning supplies that could be watered down, which makes sense. We had most of the supplies in our home anyway, so it ended up not being a big deal. They did an excellent job. House was clean, beds made, no dings on wall, etc. We will be using them for our regular cleaning service.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Major Cleaning Professionals Inc
Dear Member, we are so glad that you are satisfy with our work. Thank you for understanding our point of view regarding cleaning supplies and other equipment. Spreading germs is highly unethical and can cost much more than regular cleaning supplies - your health. Thank you for your time to write this respond.

patrick S.
05/2013
5.0
house cleaning
  + -1 more
It went well. I have been happy with the results.
Description of Work: Cleaned floors, bathroom, kitchen and furniture

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Major Cleaning Professionals Inc
Thank you for your report. I do not understand why you giving us B for quality if you are satisfied? Is something wrong what you did not tell me? We always going with A. Everything below is a sign for us that we not do a good job and we have to make improvements. Please talk to us first, Lock of communication is not helping us to make you fully satisfied. In my opinion B for price and quality is not honest statement.

Amy R.
01/2013
5.0
house cleaning
  + -1 more
When you call Major Cleaning Professionals, the first step is for the proprietor, Barbara, to visit your home and quote you a price. She consults her binder of schedules to find one of her workers who can accommodate you in their schedule. $80 is definitely on the high side, but my place was a wreck when Barbara first saw it, and I'd had bad experiences with some other cleaners so I was inclined to accept the $80 rate from a service rated highly on Angie's List. For about a year, Nina has come every two weeks to clean my condo. She's punctual, friendly, and detail-oriented. One caveat: If you want a cleaning service that will come to your house while you're at work, you're out of luck. Major Cleaning Professionals' workers don't accept housekeys and work while you're gone. I imagine this cuts down the risk of any hard-to-dispute false allegations of theft. Update: Am glad to learn from Barbara at Major Cleaning Professionals that they do accept keys, they just don't ask for them. I would absolutely trust Nina with my keys. I wouldn't say it takes 4 hours to clean my place, though. I think it's closer to 3 hours. Previous cleaning ladies have charged me $50 to $60, but I am okay paying more to have reliable service I can trust, and the good ratings from Angie's List and good experience have provided me with that trust.
Description of Work: General house cleaning: sinks, counters, stovetop, mopping floors, bathtub, toilet, dusting, vacuuming rugs, making beds.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Major Cleaning Professionals Inc
Thank you for your report. I do not understand what do you mean, we do not accept keys from our client house? This is not true ,we carry many of them.We never ask for keys.This is up to the client to make this decision, if he or she feels comfortable give us the keys than we carry them. You never come with proposition to have keys from your condo, again that is the owner decision. You gave us C for the price, Nina is working 4 hours each time to clean 'your condo.B for quality I do not remember that you call me to complain,if this is not up to A that's mean I have to change cleaning person for you, because B is not our standard

ANGELA B.
01/2013
5.0
house cleaning
  + -1 more
My townhouse is thoroughly cleaned, dusted, vacuumed and mopped every other week. I'm very satisfied with the cleaning service provided. Barbara is always very responsive if I need to modify my cleaning schedule.
Description of Work: Routine house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Major Cleaning Professionals Inc
Member ,thank you for your report.We really like this kind of appreciation from our clients.This is very nice that you took your own valuable time to write about our service.Thank you again.

Maria B.
12/2012
5.0
house cleaning
  + -1 more
I'm so glad that they help me with this difficult task. They did excellent job. With out a blink I will call them again.
Description of Work: Today, which is 12/31/12, I had this service in my investment apartment. It was after construction job so it had tons of dust after sanding walls before painting. Barbara came along with two ladies with cleaning supplies and start the job right away. They were very efficient and organized. Job included taking down window binds and cleaning them one by one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Major Cleaning Professionals Inc
That was really our last job on that day.We are so glad that we could clean your condo before new tenent will move-in. Thank you for understanding, that was not easy on the beginning and time consuming. You can rely on us any time you need this kind of service.

Ken K.
12/2012
5.0
house cleaning
  + -1 more
I used this company to clean my 1,100 sf 2 bed/2bath condo following extensive renovations that included installing a new hardwood floor, drywall work, and painting. Needless to say my condo was very dusty. Barbara came over by herself at first to review what I wanted to have done and we scheduled for a group of 2 cleaners to come on a Saturday. When the crew came, Barbara showed them in detail what was to be cleaned and left them to do the work. these two women cleaned every inch of my condo including all the items on bookshelves, paintings, you name it. I was very impressed. They started work at 10am and did not leave until around 5pm. I say that not because they are slow but because of their meticulous attention to detail. Needless to say, I would highly recommend their services.
Description of Work: Post construction deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Major Cleaning Professionals Inc
We appreciate your report and we are very thankful that you understand the proces of doing good job . This is important to us,because this way we can make people satisfied ,if not the time matter,but the quality. We wish you all the best. Barbara

Anna A.
09/2012
5.0
house cleaning
  + -1 more
Barbara and her team were wonderful! Barbara came by our house to give an estimate. She listened to my concerns and walked through the house observing the conditions prior to giving an estimate of both the cost and time it would take to complete the job. To be honest, I was a bit surprised by the quote of $380 as I thought that it was a little high based upon the other reviews I had read on the Angieslist website. At any rate, we needed the work done and I felt comfortable with Barbara and trusted that she would make sure our needs were met based upon our discussions. Barbara herself and her team showed up promptly at our door the day we arranged service. The girls got to work immediately and did not stop until about seven hours later! My family left the house to have brunch and when we returned our house smelled clean and looked like it had a major makeover! All the fixtures were dustless, the floors were sparkling, the baseboards and corners did not have a speck of dust on them, carpet was vacuumed and a girl was still on her hands and knees mopping the foyer old school style ---which is how I am used to cleaning and I feel the most effective way to mop. Extra points! Barbara asked me to inspect the home prior to receiving payment. My kids and myself were so happy with the job Barbara and her team did. In the end, our experience was seemless. We we expressed exactly what our needs were, Barbara listened, gave us a quote, we accepted, she arrived with her team, cleaned exactly what she said she would and did a wonderful job. Thank you so much! Very pleased. At the end of the day, I did not mind paying the rate we did because of Barbara's professionalism and the great work her and her team did for us.
Description of Work: I called Barbara to do a deep clean on our house which was in great need of detail work as the house had never really been cleaned thoroughly prior to us moving in three years ago. This job included dusting and cleaning baseboards, all light fixtures, top of stove, some heavy grease on wall, stove vent, face and top of refrigerator, corners of bathroom floor, in addition to the standard cleaning of a large three bedroom 1.5 old house. Just a side note: We have six pets in the house, four of them are hairy)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Major Cleaning Professionals Inc
Thank you for your respond.We are all very happy,when the clients see our hard work and understand why we need a time to do the job and want to be compensate. Thank you for your generosity. All Major Cleaning Professionals,Inc crew

Ron I.
07/2012
5.0
house cleaning
  + -1 more
The stellar work was performed way above the service level that was expected! As far as the timeframe goes, it went over what I had expected the duration to be. I was busy working in my home office and realized that six hours later, the cleaning woman was still dilligently working. For a flat rate $100 project, I figured everything would be completed (although maybe a little rushed) in about 3-4 hours based on previous experience with other cleaning companies. But the amazing part is, even for that minimal price tag, I wasn't expecting to come out to see such a high level of service and the distinctive quality of the cleaning that was delivered. There were even walls/fixtures where a few tiny marks/stains have never been able to be scrubbed off since I moved in 12 years ago - yet the walls/fixtures looked brand new after this first cleaning! While I'm the type who's always "in a hurry," there is something to be said for attention to detail and completing work in the best way possible (even if it takes a little extra time). I have to admit after reading some of the (very few) recent bad reviews here, I was a bit guarded which may have lowered my expectations a little bit prior to engaging MCP. But after re-reading those negative comments today, it definitely seems like (most of) these disgruntled customers caused the problems/issues themselves. Seriously (to these disgruntled reviewers who purposely posted bad reviews to scare away new clients) - Why would you not buy the items on the list given to you? Why would you try and hurry someone who is trying to do an impeccable job for you? Why the heck would you put your lamp in a bathtub in the first place? Anyways, there's absolutely nothing negative that can be said about the price and quality, professionalism and value. Both Barbara and Viola were wonderful to communicate and work with. They were extremely professional and on top of every communication from the start! It only took two minutes to get a response from Barbara when we were emailing scheduling back and forth - and Viola easily understood cleaning instructions and went above and beyond in terms of quality. Major Cleaning Professionals deserves an A++ for this job!
Description of Work: Last week, I engaged Major Cleaning Professionals to do an initial deep clean and bi-weekly upkeep to the common areas (formal dining room living room, garden room, kitchen, foyer, gallery hall, two bathrooms) of my three-bedroom two-bathroom home. Barbara came over for the initial consultation and gave us a list of supplies we needed to pick-up along with a quote of $100 for the first "deep" cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Major Cleaning Professionals Inc
Dear Client, Thank you very much for taking time to give us your report. I really appreciate your deep analysis of complains we received. I was waiting for this kind of report for a very long time. You are the only person who fully understood the way we try to perform our service. To achieve the highest level of our work we expect a full cooperation from our customers. You are absolutely right that without a full support from our customers, like : buying supplies, giving us a enough time to do the job, working with us on specific projects we not able to do a good job. Again, thank you for sharing your opinion with us and other members. We hope that it will help to understand most of the issues we are facing during our work and dealing with client expectations. Barbara B. Wasidlow

David B.
07/2012
1.0
house cleaning
  + -1 more
Barbara came with the cleaning woman this morning and instructed her exactly what to do and then Barbara left. This is what we agreed on. The Woman zipped through the condo in a hurry, carelessly wiping things down. She finished in less than 5 hours and wanted a check written to her for $185. I told her that the dusting was no where near complete and showed her how the railings, door nobs, shelves, light fixtures, walls, and cabinets were still full of dust. She did not even touch the upstairs closets or the oven. I asked her to wipe things down and she became very defensive, rude, and obnoxious. I wrote her the check and she left. I then called Barbara who refused to rectify the situation saying that more cleanings were necessary. I paid $185 for almost nothing! My wife and I have been working all evening to clean before our movers arrive. Beware of Major Cleaning. I am happy to share photos of the condo after the cleaning if anyone is interested. The amount of dust left is incredible.
Description of Work: We recently relocated to Chicago and had our hardwood floor refinished. I contacted Major Cleaning and spoke with Barbara about cleaning after floor refinishing, as well as having a monthly service. She came to our condo and gave us a quote in person. Our condo is 2 bedrooms. She stated that it would be $185 for the first clean and then $95 monthly. I asked her how many cleaning people would be coming and how long it would take. She said that only one person would come out and she was not sure for how long but that this was a major job and would take a long time. She said the girl would stay for as long as it takes to clean it perfectly. She said that it would work better for me to pay for the job rather than paying hourly. I accepted the $185 price.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$185

Response from Major Cleaning Professionals Inc
Thank you for your report.Of course there are always two sides to every story and here is an example to prove it. I met with you on July 4th to estimate the work that need to be done and came up with $185.00 fee,which included cleaning supplies and labor for apartment in after remodeling condition. The work was in duplex apartment with two bedroom and two and half baths.Additionally and most importantly wood floors were sanded spreading dust all over your apartment including air vents which circulate the air and the dust around the clock.Dark stain used as a finish on floor left some spots covered paint on baseboards and railings impossible to clean.That defect you said wiil be paint.Before you hired us I told you that the amounts of dust circulate in the air will come back on the surfaces and will look like we did not clean it at all.It takes few consecutives cleaning to remove the dust permanently.Any way you ask us to do the job,knowing about possible result. Rest of the cleaning like:all windows,all cabinets inside and out, dusting and scrubbing bathrooms was done with no restrictions to how much time it will take.The oven was not clean, because that was self-cleaning oven and as you agree was not dirty enough to start 4hr.cycle with 100 degree outside. We showed to work before 7:00am and in your opinion it is not on time ,because it is couple minutes earlier!?On the same day you complain to me that nothing was done,because the dust is still there. When I started asking you detail questions you changed your mind and said that cleaning lady did good job with exception to dust. I offered you to dust your place next day or Monday or any close day to this cleaning.Nothing worked for you.We tried to satisfy costumer to do the job again even in this specific condition, but without your cooperation I run out of options. I firmly state that you did not want to work on this matter and hang up on me during our telephone conversation. All of the a sudden Angie's List is informing us that you want $100.00 back. I think that from the beginning you are after the money,not dusting. We take very seriously every costumer complain and try to work hard to solved the problem with the client consent as long as he or she is willing to work with us fairly.

Sandra S.
06/2012
5.0
house cleaning
  + -1 more
Every week for months now, the service is all I could want; consistently top quality, reliable, reasonably priced and the work is always carefully done. Far and beyond, best service I've ever had. I'm so happy that I've recommended to other families living in my building.
Description of Work: Weekly cleaning of a two bedroom, two bath, 1900 square foot condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Major Cleaning Professionals Inc
Thank you for your report. I will pass all your good words to your cleaning person. Thank you also for all your recomendation. We appreciate your business.

Contact information

8000 W Foster Ln #407, Niles, IL 60714

http://www.majorcleaningprofessionals.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Buffing and Polishing,
Carpet Cleaning,
Window Cleaning

FAQ

Major Cleaning Professionals Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Major Cleaning Professionals Inc accepts the following forms of payment: Check
Yes, Major Cleaning Professionals Inc offers free project estimates.
Yes, Major Cleaning Professionals Inc offers eco-friendly accreditations.
No, Major Cleaning Professionals Inc does not offer a senior discount.
No, Major Cleaning Professionals Inc does not offer emergency services.
No, Major Cleaning Professionals Inc does not offer warranties.
Major Cleaning Professionals Inc offers the following services: Residential & commercial cleaning.
Carpet Cleaning.

Contact information

8000 W Foster Ln #407, Niles, IL 60714

http://www.majorcleaningprofessionals.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM