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Major Cleaning Professionals Inc

House Cleaning, Floor Cleaning and Waxing, Buffing and Polishing,

About us

Major Cleaning Professionals has been serving Chicago's commercial and residential cleaning needs for nearly 20 years. We specialize in weekly home cleaning Monday through Saturday, and send one individual to each location for personalized service. For deeper cleaning projects a crew can be hired for weekend work. We are a bonded and insured business that puts great emphasis in quality before anything else. Our service is very personalized to your needs and we will work with you every step of the way to make sure you get what you expect. We understand that a clean home or office environment makes for a better and safer atmosphere free of dust particles, germs and bacteria. Chicago cleaning is our business! Major Cleaning Professionals can assist with any and all move-in unpacking, and organizing once the heavy lifting is done. We are experts in organizing your recent move, and would love the opportunity to help make your new house a home !

Business highlights

27 years of trusted experience

Services we offer

Residential & commercial cleaning.

Services we don't offer

Carpet Cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.7166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 166 reviews

Peter L.
12/2020
5.0
house cleaning
  + -1 more
Fantastic. This is a follow up from 2/16/2016. The original job was for construction clean-up. We were so impressed that we hired them for monthly service. Almost 5 years later, we are still using them. Communications, great. Quality of work , Fantastic! Could you find cheaper, maybe, but we wouldn't trade our girl for anything.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kerri D.
07/2020
5.0
house cleaning
  + -1 more
They were super flexible. The lady they sent out did an outstanding job. She did a deep clean, and she even made my bed as I was cleaning alongside her. It was super sweet. The only thing I wish they would have done was to tell me I had to pay for the service using quick pay or cash and not an actual card. I wasn't able to tip her since they ask for the exact amount; I felt terrible.
Description of Work: They did a move out deep clean.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Major Cleaning Professionals Inc
Thank you for your report. Sorry , but all information about payment we accept is on our Angie’s list profile.

CONOR M.
06/2019
5.0
house cleaning
  + -1 more
I could not be happier with Barbara and her team. We needed our home to get a deep cleaning prior to having pictures taken for our real estate listing. I called Barbara and she was able to have one of her crew scheduled for exactly when we needed (two weeks out from my call). The morning of the appointment both Barbara and the woman who cleaned our home (I'm sorry I did not get her name) showed up on time and ready to go. She started on the kitchen, which is the biggest room and was in need of the most work. She was very thorough and made the kitchen look better than it has in many years. Every other room also got the complete treatment and everywhere looks great. The price was very reasonable: first 4 hours for $125 and $25/hr for each hour after that, plus $30 for the cleaning supplies. My wife and I are very happy with the work. We would absolutely hire Barbara's team again. Job well done!
Description of Work: Deep clean of entire first floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Major Cleaning Professionals Inc
Thank you, we always take a pride to make our clients satisfied.

Christine L.
08/2018
5.0
house cleaning, floor cleaning
  + 0 more
Barbara and her crew arrived on time and cleaned as well as could be expected in a home that was neglected because of illness. I was satisfied with the results.
Description of Work: getting home ready for sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
Thank you for your review. As always we did our best.

Tanya M.
06/2018
5.0
house cleaning, floor cleaning
  + 0 more
Barbara and Ewa were very professional and punctual. I explained how I have been doing the cleaning thus far and they accommodated to my ways which was very comforting. Having experience in the cleaning business it is a little hard to be pleased especially when you`ve seen everything and anything, but I was impressed of how well the job was done. We have already scheduled recurring service with them.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
Dear Member that was a pleasure to talk with You and do a business . We appreciate Your decision and the opportunity for us to clean Your house again. Thank you for taking a time to write this review. All the best and Happy 4Th of July, Barbara

Jeremy B.
09/2017
5.0
house cleaning
  + -1 more
Have used Barbara and her team for many years at two different condos. They are easy to work with, and the service is awesome. Communication and scheduling is easy via text, which I appreciate. I was referred to Barbara from a friend and have recommended them to others as well. Highly recommend!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Elizabeth T.
08/2017
5.0
house cleaning
  + -1 more
Barbara and I met in advance so that she could see what I had in mind. She explained everything about how her fees work so that I could prioritize what I asked her to do. Barbara and her crew were punctual, efficient, thorough, and professional in every way. We were very happy with the result. Unexpectedly, I learned a lot, too, as Barbara gave me a couple of tips about how to care for my granite countertop. We couldn't be happier with the service we received.
Description of Work: I'm tardy with this review as the service we received was back in June.) We asked for a "deep cleaning" of our condo, particularly for jobs we rarely get to during a routine weekly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
Thank you , that was a pleasure to work for you and share my experience. We wish you all the best.

Elizabeth P.
12/2016
5.0
house cleaning
  + -1 more
Barbara and her team were wonderful. They showed up on time, were all very polite and professional. They did a fantastic job cleaning after a first floor remodel in our home. I would definitely use the service again.
Description of Work: Good clean after home remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Response from Major Cleaning Professionals Inc
Thank you, we are always available if you need us.

ken C.
12/2016
5.0
house cleaning
  + -1 more
They do very good job, the best job for me. The interaction was very good.
Description of Work: They do cleaning, apartment cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
Thank you ,We are so glad that we could make you happy and help to keep your place clean.

Andrew I.
09/2016
4.0
house cleaning
  + -1 more
They're good. They were on time. They do the work. Maybe the lack of English speaking makes it a little bit tougher to communicate with them. I'm sure the pricing were competitive, they're probably right with everyone else.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
Your "C" for a price surprise me, [Member Name Removed]. We clean your house I believe 3 years or more and you still paying the same price for cleaning every week . The price sometimes change ,when you expecting more for what we agree on the beginning. Overall I think you rated us very low.

Joseph P.
06/2016
4.0
house cleaning
  + -1 more
I used them once. They were good and thorough.They did a very good clean. I think they were slightly on the upper end of the price range. It was an initial clean and they brought two people, so I guess it was fair in that regard. However, it terms of regular cleaning, it was expensive.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
I am very surprised. This is payback for my underestimate job in your place the first time? You should say that you did not like the price which I gave you the second time. The first time you were very happy as we remember, so that is why you call again, but you did not like the real price for the job and quality you expected . Also you were not able to keep once a month schedule ,so that was the reason why we did not clean your place after. Please be honest.

Frank O.
05/2016
1.0
house cleaning
  + -1 more
I d id not hire them because I was told that not all the people who would work here will have workmen's compensation insurance. It is very risky to have anyone doing work in your home without this type of insurance.
Description of Work: Called them and asked if the people who would come to clean were covered by workmen's compensation insurance. Said not all. Explained that if a person doing work in my home is injured my insurance would not cover and that would create a risk. Said that would not happen. This is absurd! Hiring somebody to work in your homw without workmens' compensation insurance is extremely risky!
Rating CategoryRating out of 5

Response from Major Cleaning Professionals Inc
That is your opinion, but that has nothing to do with our performance. Your "F" has not base on our work. This is just your anger to put someone in bad place. Did you do this to every business which you call?

Lia D.
05/2016
5.0
house cleaning
  + -1 more
Wonderful! We hired Barbara and her team 4. years ago and I'm so grateful to have their help. They are reliable and skilled and I would not hesitate to recommend them.
Description of Work: Weekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
Thank you very much. We are hopping to work for you as long as you need us. It is a pleasure. Barbara

Peter L.
02/2016
5.0
house cleaning
  + -1 more
WOW. Very impressed. Barbara is a pro and knows her stuff. I've had other service in my old home but they were very good individuals. This is a professional company. Barbara showed up with 2 staff members and pointed out imperfections along the way. She did an AMAZING job and really saved us on moving day. We will definitely hire them again on a monthly basis. You may find a cheaper independent but you will not find better. In their defense, If we provided supplies, it would have been less. Thank you Barbara
Description of Work: Post construction clean up of 4 bathrooms and basement and stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Major Cleaning Professionals Inc
Dear Member , thank you for your report. We are glad that we could accommodate you and be helpful. I appreciate your understanding, what is creating the price - labor and cleaning supplies. As you saw, we brought real cleaning supplies not a water mix with something and this is the extra cost. We offer not only high quality job ,but also supplies, which are helping accomplish the goal. Client always can choose their own stuff for cleaning and we can only make suggestion. We are looking forward to work for you. Thank you, Barbara

Elizabeth H.
01/2016
1.0
house cleaning
  + -1 more
It is now 9am and I have contacted Barbara who told me we were not confirmed because I did not send an additional text her to confirm. This need of a confirmation text was never requested. I had been waiting to hear from her this morning for address etc and never did.. I am extremely disappointed in the level of communication, the lack of customer service and on top of that instead of trying to work with me to find a time she has stopped responding. I would not recommend this cleaning service. I have out of town guests coming and this was very upsetting.
Description of Work: I had been texting with Barbara and thought we had been confirmed for her to arrive at 8am on Thursday. I purchased cleaning supplies because I was told to have my own supplies on hand. I rearranged my morning to accommodate this schedule and was under the impression things were set up on the Tuesday before. It is now 9am and I have contacted Barbara who told me we were not confirmed because I did not text her to confirm. I am extremely disappointed in the level of communication, the lack of customer service and on top of that instead of trying to work with me to find a time she has stopped responding. I would not recommend this cleaning service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Major Cleaning Professionals Inc
Dear Member at least now you introduce yourself. Let me show my side of the story. On Tuesday, Jan 12 at 10:02 am I received a text message from someone who did not gave even a name, asking, if we are available to clean that person 2 bedroom and 2 bathroom apartment. I asked for the street name to at least get the idea where that is. Your answer was on Ontario between Orleans and Kingsbury. The truth is ,your address is on Wells as showing on Angi's List. That is first problem. I asked you what kind of cleaning you are looking for , I gave you starting price and asked you to provide cleaning supplies. You asked for a list and I sent you list that was 10:40 am on the same day. After that I did not hear a word from you. Yes I have, I will buy , no I am not interested.NOTHING. That kind of request for a service happens very often.People change their mind and do not feel obligated to return the call or message to say thank you no. So from Jan 12 10:40am to Jan 14 two days later at 9:01 am you again sending me text message asking "Hello.. We're still on for this morning?" You call that bad customer service I call that , this is a client who shops around, was not sure if he/she really needs the service. You did not send me any messages to confirm that you still want that service, after you received the list. This is not a proper way to ask for service. No name, no real address . Where did you expect us to show up? Sorry dear Member , but you should be angry at yourself not at me. If you do not return the message , we will not bother you, you have the right to change your mind, but do not try put the blame on us. Our reports history is the best prove that we are very professional, always on time and we reply to every request. Do not put your mistakes on our shoulder.

LARRY K.
08/2015
5.0
house cleaning
  + -1 more
I needed a cleaning service to come in and clean after I had my kitchen remodeled and all my floors redone.I called Major cleaning and Barbara responded withen the hour.We scheduled an appointment for the following week.Barbara came out and gave me a price which I thought was fair and we set a time for the following Sat. Dorothy (the cleaning lady) was great she cleaned like a true professional I could not be happier. I am so impressed I have hired Major cleaning to come back on a monthly basis.
Description of Work: After construction cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Major Cleaning Professionals Inc
Thank you very much, that was a pleasure to work for you. We will do our best to keep you always satisfied.

Jaym M.
07/2015
5.0
house cleaning
  + -1 more
Major Cleaning Professionals is the best cleaning service I've used by far. I've had excellent interactions with Barbara. She is well-organized, thorough, and cares about pleasing the customer and meeting their expectations. She is very direct about her philosophy. She believes in thorough cleaning, not quick cleaning, and was very conscious of cross-contamination and germs (which is why they do not bring cleaning supplies that have been used in other homes, which I have never allowed anyway). Alicja is our person and she is outstanding. She does a fantastic job - she's very thorough and has developed a system for cleaning our home to make sure that she is keeping everything clean. With services in the past, I have always felt that things looked clean on the surface, but they really were not that clean and did not stay clean. Alicja seems truly invested in cleaning our home and clearly takes pride in her work. She is also wonderful in communicating with me (when we are out of town, etc.) and is a pleasure to have around. I never thought that I would be fully satisfied with a cleaning service and have tried to do it myself numerous times, but I am completely happy with this service. They are outstanding, and it has been such a relief to find a thorough, reliable cleaning service that makes life easier. The price is extremely reasonable for the size of our home.
Description of Work: We use Major Cleaning Professionals for weekly cleaning of our 4-story townhome (3 bedrooms, 3.5 baths). We've been using them for about six months at the time of this review.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Major Cleaning Professionals Inc
Dear Member we are so please working with you and very glad that you understand the concept of cleaning. Thank you for understanding that saving $20 for a month or two for cleaning supplies is not the best idea. You do not have control what is use in your place for cleaning, you do not know if the rags were use for the kitchen or bathroom some place else, what if you are allergic to cats and the vacuum cleaner was just used for carpet in house where somebody had 5 cats (????). Thank you again ,I hope your response will help other people to make educated decision, Barbara

Kent C.
06/2015
5.0
house cleaning
  + -1 more
On very short notice, Barbara was able to schedule an estimate and a cleaning. Perhaps I just got lucky with the scheduling, but I was very pleased with the responsiveness. Barbara was punctual and quick with her estimate. Her employee (Margaret) was also punctual and very thorough, very professional. This is my first time having a housecleaner and I was very pleased with the service provided. The pricing also seemed very fair.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Major Cleaning Professionals Inc
Dear Member,that was a pleasure that I could schedule estimate with you so quick. That was good luck from both sides. We are very please that your first experience with cleaning service was with us. We will do our best that you never will be disappointed.

Andrew G.
05/2015
5.0
house cleaning
  + -1 more
I like them. They did a great job. The person that came and cleaned did a really good job. It was great. They were really responsive, very thorough. They came out, gave me the estimate and cleaned it. It was really good what they did. The price was what I expected. They were right on time and took care of everything that needed to be done.
Description of Work: Major Cleaning Professionals is the one I used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Major Cleaning Professionals Inc
Dear Member, Thank you for your comments. We are hopping that you will use us again.That is a pleasure to work for people who appreciate our work.

Michael B.
03/2015
5.0
house cleaning
  + -1 more
Margaret cleans the house & does a great job!
Description of Work: They cleaned the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Major Cleaning Professionals Inc
Dear Member, thank you for your review and rates, I agree with you that Margaret deserve them for her hard work. I just want to make small clarification that we clean your small condo, but not the house. We as always appreciate your business, thank you.

Everett And Lynn W.
02/2015
5.0
house cleaning
  + -1 more
They were excellent. They were on time and easy to schedule with. Marie came out to clean and she was on time and very thorough. I'm going to use them again and specifically request Marie because she did such a phenomenal job. They are very professional and I would definitely recommend them to my friends, neighbors, and our condo board.
Description of Work: They cleaned the common areas of our condo building. They vacuumed the floors on the first and second floor all the way down to the basement. They cleaned the the inside and outside of the windows on the first floor. Marie mopped and cleaned the basement and the courtyard area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Major Cleaning Professionals Inc
Thank you for your review. We are hoping to have a long business relationship with you and your building.

George G.
12/2014
5.0
house cleaning
  + -1 more
Barbara was great at every step. She met me at the house to provide a quote. We agreed on price and services to be performed and she arrived a couple days later with a crew of 5 energetic ladies. She stayed the entire time to supervise and used a little elbow grease herself on occasion. The cleaning ladies were very nice and worked hard. I was concerned that I would get people afraid of hard work, but these ladies got on their hands and knees and scrubbed. Eight hours later the house was clean. I'd highly recommend them.
Description of Work: Entire house cleaning from top to bottom prior to move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Major Cleaning Professionals Inc
Dear Member, thank you for your review, that's mean a lot for us.We are very happy that we were able to satisfy your expectations

Stipe B.
08/2014
5.0
house cleaning
  + -1 more
Major Cleaning Professionals, Inc. is the best. They have cleaned our place 3 times. Always on time, professional, nice, and they do a GREAT job. I won't need to ever look to anyone else. I highly recommend them.
Description of Work: Cleaning of a 2 bedroom condo (1300 SF) including kitchen, living room, bathroom, and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Major Cleaning Professionals Inc
Thank you for your high scores. We appreciate your business and as always we are looking to work for you.

ANGELA B.
06/2014
5.0
house cleaning
  + -1 more
Woman came promptly, even a little early. Very hard working, professional and friendly. Was able to do work with very little direction. I was very happy with the good job she did. I will definitely ask for her again.
Description of Work: thorough cleaning of 4 large room plus two hallways and bathroom. Cleaned stove and inside of icebox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Major Cleaning Professionals Inc
Thank you for choosing us to clean your place. We appreciate your review and high notes.

RAJESH S.
03/2014
5.0
house cleaning
  + -1 more
I was satisfied. Barbara came to do an inspection and gave us the estimate. Initially she promised us one person who would have stayed longer to clean the house. On the day of appointment she came with two persons and showed them around regarding what needed to be done. Both the ladies were efficient and finished in before my children came back from day care which was a relief. Very pleasant. They missed a couple of small things which I did Barbara about. Overall great and would definitely use them again.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Major Cleaning Professionals Inc
Thank you ,we hope that will be possible for us to do more cleanings for you.

Contact information

8000 W Foster Ln #407, Niles, IL 60714

http://www.majorcleaningprofessionals.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Buffing and Polishing,
Carpet Cleaning,
Window Cleaning

FAQ

Major Cleaning Professionals Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Major Cleaning Professionals Inc accepts the following forms of payment: Check
Yes, Major Cleaning Professionals Inc offers free project estimates.
Yes, Major Cleaning Professionals Inc offers eco-friendly accreditations.
No, Major Cleaning Professionals Inc does not offer a senior discount.
No, Major Cleaning Professionals Inc does not offer emergency services.
No, Major Cleaning Professionals Inc does not offer warranties.
Major Cleaning Professionals Inc offers the following services: Residential & commercial cleaning.
Carpet Cleaning.

Contact information

8000 W Foster Ln #407, Niles, IL 60714

http://www.majorcleaningprofessionals.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM