Brilliant Electric, Heating & Cooling Inc

I had phone conversations and made an appointment. Very professional and kind. I fixed the problem by myself. (Note to self: Remember to check ALL the circuit breakers.) Will use in the future.

Excellent! This contractor was basically repairing faulty work from a prior contractor. He quickly replaced the outlet-- which had been installed with the wrong screws and was hanging out of the wall. He also found out why my outdoor fixtures had shorted out within a few months of their installation--they had not been sealed, which caused water to leak in and short out the fixture. I liked the quick work and the contractors ability to resolve problems. I also like the fact that they informed of the source of the problems.

I always have very satisfying experiences with ESG. Their electricians are top-notch and also unfailingly pleasant.

I always have very satisfying experiences with ESG. Their electricians are top-notch and also unfailingly pleasant.

Everything went well from the start. The gentleman that I spoke with on the phone was very professional and polite and made sure that the serviceman that came was the one that only dealt with intercoms. George, the serviceman, arrived early (thankfully my neighbor was home to get him started) and he got right to work. We ended up needing a new front plate for the intercom system so he went out to buy one as he didn't have it in his truck. He came back promptly, replaced it and tested the buzzers on all units to make sure they worked. He then used his label maker to make really nice labels for us so the names on the intercom finally looked the same! I thought that was a nice touch. I received a follow up call from the company a few days later to make sure things had been done to our satisfaction, which they had. The gentleman who called was the one I initially spoke to and he was just as professional and friendly as the first time. Overall, a great experience.

This was an excellent install. They installed the new junction box with a minimum of damage to the drywall in the wall and ceiling, cleaned up after themselves, and were thoroughly professional, from the estimate to the workmen.

We needed to make some changes in accordance with selling our house. ESG has done work for us in the past and we were always pleased. Although it had been 3 or more years ago, Tom remembered the past jobs and our house. "Peter" showed up right on time, diagnosed the problem and offered several solutions. These guys are terrific problem solvers. The work was done exactly right. He was neat and cleaned up after-wards. I wish all companies were run like this one. They're the best!

Friendly guy came, checked the circut, made the necessary repairs quickly.

One evening, a 15A circuit breaker tripped, but after resetting the breaker, everything on that circuit continued to work. The next morning, we discovered that two electrical outlets on that circuit were no longer working. After reviewing the list, we chose ESG. George came out, arriving on time. He found obstructions in the conduit, and made an appointment to come back with an apprentice. He returned promptly when scheduled, worked quickly, and finished in four and a half hours instead of the estimated six, replacing all of the 80-year-old wiring in the living room in the process.

Andy and Peter were great! hey arrived on time, were respectful and as neat as possible, explained what they were doing thoroughly and did the work as promised. They are extremely professional and caring. I would DEFINITELY use ESG again and have already given their information to two friends.

We had a problem with a short in the basement. I felt they went the extra mile.

They were here from 7 am to noon. They were professional and cleaned up everything.

I was equally impressed by both electricians at both houses. They explained everything, including costs, before they started their work. The two gentlemen were extremely nice, knowledgeable, and I felt very comfortable with them in my home with a young baby. One week after completing each job, they followed up with a phone call to make sure I had no concerns. I would definitely use them again!

The service man was timely and courteous. Proposed work was well explained prior to beginning the project. The work was completed in an efficient manner, including time spent driving to get part needed to complete repair. Most of the cost was the part that needed to be replaced. Work was guaranteed for 1 yr.

Everything went very well. Because I had hired them previously they gave me a free estimate. Even though that was only good for 30 days they honored it closer to 60 days later when I finally got around to following up. We scheduled the work, they arrived 5 minutes early, completed the job that day, as promised, and cleaned up as much as possible. Very, very nice people, I'm very happy with the work and would and will hire them again.

I left my wife a diagram of the work I wanted to get done, Javier understood what I wanted done with no problems at all. He worked all afternoon into the early evening, didn't take one break and we didn't even hear a peep out of him. Before he would set up an outlet or start drilling, etc. he would ask if this where I wanted it. His work was great and very neat, cleaned-up after the job as well. I got to tell you, this Angie's List is god sent. Thanks ESG for all your services!

I would definitely hire this company again. George arrived on time and accomplished a lot of work in the short time he was with us. He waited for me while I ran to the store (twice) to get a proper light fixture. He was very professional.

I called to set the appointment up for 11/12/07 last Wednesday (11/6/07) for 10am after receiving information from the customer service rep. concerning the nature of work, cost and availability. I received a call back on Friday (11/9/07) rescheduling the time of the appointment for 12 pm on the same day (11/12/07). On the day of the appointment (11/12/07) I received another phone call at 10am stating that the technician wouldn't be available until around 1:00 or 1:30 pm. At 1:30 pm no technician had showed or called. I called Electrical Service Group at 1:45 pm and was told that the technician would be to me next and they would call him and find out when. They never called me back, so I called them back at 2:00 pm and was told they couldn't get a hold of the technician. I live about 30 minutes away from the location where the work was being done and found it completely unprofessional to not have received a phone call or service of any kind, not even good customer/phone service.

We called ESG because the home inspection for our new house indicated there were a few cloth wires coming out of the panel, we needed a couple GFIs, and we wanted two new light boxes. One of the reasons we chose ESG is that the person who booked the job said they could start that Friday. We wanted to get the electricians in and out within a day or two, finish painting and move in a week later. First EGS canceled its start date and rescheduled for a few days later. Then, the team who came, Jimmy and Bill, looked over the house and said it was going to take longer. Jimmy basically wanted to rewire the entire house, although he did not sit down and explain it as such. English is not his first language, but moreover we felt he did not make a big effort to communicate exactly what he wanted to do to our house and how important it was. In the end we agreed to everything which we don't regret. The job took twice as long as originally estimated.

Great. Called and got scheduled right away. Peter the technician was friendly and prompt and careful. Tidy and quick - gave me some suggestions on moving our small freezer away from the breaker panel area and also advised that we need to divide the circuit for the dishwasher and microwave (have scheduled that separately so will report on that). Courteous and easy to deal with. Nice company.

Overall, the work went very well. After the inspection they did have to redo some wiring, but they corrected that in a timely manner.

Our call was answered pleasantly and promptly by Anna and we scheduled the job. Although we have used Electrical Services Group several times before this was the first time Bill and Jose were here. Like the rest of the electricians at this company the 2 were on time, completely professional, worked efficiently, and were easy to have around. We were very pleased with their work as we have been every time we have used this company. We wouldn't consider using any other electrical services business.

They came the next day for the estimate. I was having concrete work done and they were able to do the work very quickly which was nice. They did a very neat job and disturbed the landscaping as little as possible. I would use them again.

George, our service tech, was here on time. He called on the way to make sure we were home. George was able to trouble shoot our problem and fix it on the spot. A power surge had ruined the wires in the doorbell. He was able to reroute the wires to another connection within the doorbell and that solved both the phone and the doorbell problem. He coached me through installing a surge protector to prevent future problems.

When I called I spoke to Rick, who was very helpful and listened to what I needed. We scheduled the appointment for a Saturday and the electrician who came, Shawn D., was also very helpful and did a great job.