R&S Inc Garage Door Sales & Service

Garage Doors, Doors

About us

Extended Springs Warranty. Garage doors, installation & garage door openers. Commercial and residental work.

Business highlights

27 years of trusted experience

Services we offer

Garage Doors, Opener Installation, Broken Spring Replacement, Cable, Hinges, Rollers

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 26-155 of 155 reviews

JAMES F.
09/2017
5.0
garage doors
  + -1 more
Went well. They got here the same day I called. Right on time (maybe a little early). Very professional performance.
Description of Work: Garage tune up and repair. Service man was very helpful in explaining the issues and suggesting solutions. He agreed that some items could wait but some should be addressed sooner. I liked that approach.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David F.
08/2017
4.0
garage doors
  + -1 more
The service was prompt and efficient.
Description of Work: Check garage door opener.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kathy F.
07/2017
5.0
garage doors
  + -1 more
We used them a few years back and were very pleased with their services. Got a call back right away--great company, great service, and very professional.
Description of Work: Garage door spring was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy K.
06/2017
5.0
garage doors
  + -1 more
He was very friendly, efficient, and made sure he fixed all concerns we had before leaving.
Description of Work: Garage door off track

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Arianne L.
06/2017
5.0
garage doors
  + -1 more
We liked them a lot. A's for everything across the board. I would use them again. It was $120 for the call. I called them at 8pm on a Tuesday. On Wednesday they were there at like 11am in the morning.
Description of Work: We used them for our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DAVID F.
05/2017
5.0
garage doors
  + -1 more
He came out and fixed the door the same day that I called.
Description of Work: Needed a new spring for main garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Robert F.
05/2017
5.0
garage doors
  + -1 more
Service was excellent. They were fast efficient and cleaned up after themselves when they were finished..
Description of Work: Replaced 2 garage door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237.5

Rick J.
02/2017
5.0
garage doors, doors
  + 0 more
Good service, good warranty. Prompt response
Description of Work: Spring replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patrick M.
01/2017
5.0
garage doors
  + -1 more
The spring broke this morning. I called at 9:30a, and was given a time between 2p-4p same day. They arrived within that time period, and the works was done great. He explained to me that these are the longer-life springs and how to tell the differences. Great work, excellent work ethic. I would highly recommend these folks to do any garage door work and will call again if any work is necessary anytime soon.
Description of Work: The garage door torsion spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Eileen A.
01/2017
5.0
garage doors
  + -1 more
quick repair and even lubed doors too
Description of Work: Spring replacement for garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Khaja M.
11/2016
5.0
garage doors
  + -1 more
really well, Thomas arrived on time and fixed both spring within 30min, they are great and very responsive!
Description of Work: replace the springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Khaja M.
11/2016
5.0
garage doors
  + -1 more
went very well, the guys are always very courteous
Description of Work: replace the garage door liner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Becky D.
11/2016
5.0
garage doors
  + -1 more
Good, service guy was sometimes hard to understand, but worked quickly.
Description of Work: Replaced garage door springs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Faith K.
09/2016
5.0
garage doors
  + -1 more
R&S came out within 90 minutes of my call. They were fast and professional. Cost seemed high for a 20 minute repair, however they were efficient and got the job done fast.
Description of Work: Spring was broken on the 2 car garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

Greg S.
08/2016
5.0
garage doors
  + -1 more
Called at 1 pm, repair was scheduled for 3 to 5 pm same day. Tomas arrived right at 3, was quite friendly, and made quick work of my garage door repair. Spotted the broken spring immediately. Finished everything in 30 minutes. Final price was $215 after coupon for both springs. Feeling good about the job and thankful to have everything back in working order.
Description of Work: Inspected garage door, replaced two springs, greased parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Kristen L.
08/2016
5.0
garage doors
  + -1 more
I am very impressed with R&S for their professionalism, timely responsiveness, and overall attention to detail and quality. I absolutely recommend them to anyone who needs garage maintenance and/or replacement.
Description of Work: I called R&S to come out to see if they could repair my very old garage door. The bad news was that the door was beyond repair, the good news is that I called the right company to help me! I hired R&S to replace my old garage door, including hardware, with a new, insulated door. Love it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

N D.
07/2014
5.0
garage doors
  + -1 more
They were prompt, had both springs replaced and adjusted within 20-30 minutes, very clean, fast, professional, courteous, and fairly priced. This is the 2nd time we've selected R & S for garage door service and we will continue to use them.
Description of Work: Replaced 2 garage door springs, oiled both doors, adjusted tension in both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Grant S.
06/2014
5.0
garage doors
  + -1 more
It went great! Scott was the repairman. He was conscientious - I feel like I got a quality repair at a good value. After the repair, he did additional maintenance for free, i.e., he lubricated all the moving parts of the repaired door and our other door. He took the time to answer all my questions. While he was working he explained everything he was doing. He gave me tips to get the most life out of our garage doors. R & S installed our garage doors and garage door openers 10 years ago, and this is the first repair we have needed. They replaced our spring with a heavier duty spring than what comes with the original equipment.
Description of Work: Replaced main spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Shirley G.
05/2014
5.0
garage doors
  + -1 more
Experience with R&S Inc Garage Door Sales & Service went very well. I called him, he was there, gave me an assessment of the problem and he said we will need to repair older parts and that his guy would be over the next day and he came the next day and made the garage door as good as new, they did other stuff too. They were very prompt, very courteous, they did beyond what was needed. I think a gear had to be replaced, they have ordered the gear and they also cleaned all the springs and made sure everything was working in order and tested it several times. The only thing was that they were kind of expensive, but sometimes it is worth it for the promptness and the courtesy and the effectiveness. They gave senior discount.
Description of Work: We have used the services of R&S Inc Garage Door Sales & Service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Donald A.
04/2014
5.0
garage doors
  + -1 more
Delius the tech that fixed the door was excellent. He wore gloves the entire time he was there which left the repair clean and neat after completion. He had all the right tools and parts to get the door opening better than before. He is an excellent employee, who provided exceptional service and professionalism.
Description of Work: Fixed the broken gears on the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Steven B.
03/2014
5.0
garage doors
  + -1 more
According to my research on the internet, the price was on the high side of what you can expect to pay to fix springs, which is roughly b/t $150-$200, but still within acceptable range, especially if you consider how horrible the weather was. So far (one week later) the door opens fine and I have no complaints.
Description of Work: The spring to our garage door opener broke. We called around for providers we found on Angie's List. R&S returned my call within a couple of minutes. That day was a very bad snow day. Schools had closed and driving was difficult. He said he would arrive b/t 3-5:00 that afternoon and sure enough he arrived at 5:00. He replaced both springs (not just the one that was broken, which makes good sense) within 20-25 minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Imelda B.
02/2014
5.0
garage doors
  + -1 more
I called R & S Inc., Russ scheduled the spring replacement the following day. The ease of making an appointment is excellent. Dalius, an R & S mechanic arrived on time; he was courteous and professional. He installed 2 new garage door springs. Thanks to Dalius our garage door is again working great. I'll rehire R & S Inc. in the future...but...hopefully not in the near future.
Description of Work: Replaced garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Tony V.
01/2014
5.0
garage doors
  + -1 more
Called around 9:00 AM and they said someone would be at my house within an hour and the work would take around 45 minutes. They came within the time frame they said, were very professional. Replaced the broken spring cleaned up and were gone. They were very easy to work with and I would definitely use them again.
Description of Work: Replaced broken garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew K.
01/2014
5.0
garage doors
  + -1 more
Closed the garage and a cable snapped. This did not allow us to move the door at all. Called one of the companies on AL and they stated that they were too busy and would not be able to get to us until next week. Although they were very nice they just did not have time. Called Russ and an he was very responsive. Arrived at our house in about an hour and completed the repair in about 40min. Fixed what was needed without recommending extra work that was not needed. Cleaned up after himself. Was very happy with the experience.
Description of Work: Replaced a cable that snapped and 2 rollers that broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Amy C.
11/2013
5.0
garage doors
  + -1 more
They came out as promised next morning and banged it out quickly. Every one was courteous.
Description of Work: our cars were trapped in garage and Russ came out within about an hour to assess the damage. I was not happy but trusted that he was being honest based on good reviews here, that the damage was significant and would require replacement of 2 of the panels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$549

Contact information

24W 959 Ramm Dr, Naperville, IL 60564

http://randsgaragedoor.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

R&S Inc Garage Door Sales & Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

R&S Inc Garage Door Sales & Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, R&S Inc Garage Door Sales & Service offers free project estimates.
No, R&S Inc Garage Door Sales & Service does not offer eco-friendly accreditations.
No, R&S Inc Garage Door Sales & Service does not offer a senior discount.
No, R&S Inc Garage Door Sales & Service does not offer emergency services.
Yes, R&S Inc Garage Door Sales & Service offers warranties.
R&S Inc Garage Door Sales & Service offers the following services: Garage Doors, Opener Installation, Broken Spring Replacement, Cable, Hinges, Rollers

Contact information

24W 959 Ramm Dr, Naperville, IL 60564

http://randsgaragedoor.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM