R&S Inc Garage Door Sales & Service

Garage Doors, Doors

About us

Extended Springs Warranty. Garage doors, installation & garage door openers. Commercial and residental work.

Business highlights

27 years of trusted experience

Services we offer

Garage Doors, Opener Installation, Broken Spring Replacement, Cable, Hinges, Rollers

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 126-155 of 155 reviews

Sanjay A.
11/2017
5.0
garage doors
  + -1 more
Excellent.
Description of Work: Fix garage door motor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David F.
08/2017
5.0
garage doors
  + -1 more
Very well.
Description of Work: Clean garage door opener

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
05/2017
4.0
garage doors
  + -1 more
Very efficently.
Description of Work: Garage door opener system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

thomas S.
02/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicholas H.
06/2014
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Replaced garage door springs - went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra N.
03/2014
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff S.
02/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: Called at 8:30 and door was fixed by noon. Price was less than I expected. Need I say more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

JOHN H.
10/2007
5.0
garage doors
  + -1 more
Everything went very smoothly. He operated quickly and was in and out. Very professional.
Description of Work: They replaced a snapped coil. The garage door was stuck 2 inches from the ground and it wouldn't move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Ahmad H.
08/2007
5.0
garage doors
  + -1 more
They were very responsive. They turned the job around in 48 hours. Professional install in a short amount of time. The pricing was very competitive.
Description of Work: They replaced the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

SIGNE P.
06/2007
5.0
garage doors
  + -1 more
They were prompt and polite. We had a minor problem with one of the openers. It was dealt with the day I called. Very nice people.
Description of Work: Replaced garage doors and openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

ROGER R.
04/2007
5.0
garage doors
  + -1 more
I found this company on Angie s List shortly after one of our garage door springs broke. He came out the next day. I took his recommendation that we replace both springs because the second one generally breaks shortly after the first one. He was very professional. We will call him again if necessary.
Description of Work: Replaced 2 garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jeff S.
03/2007
5.0
garage doors
  + -1 more
From my first call I had requested a Saturday, I have been ripped off by garage door people in the past and this time I wanted to be there. The garage door mechanic came as promised without a hitch. From the moment he pulled into the driveway he asked what was wrong and then explained to me what needed to be replaced. I gave him a verbal OK and he began. From the moment he started, he got right to it in a very friendly way. It was like watching poetry in motion. He knew what he was doing and didn't stop until he was finished. He took pride in his work and made sure everything was working well before he finished. Great Job! I would highly recommend this company. He did not even charge extra for Saturday work. I wish that all trades people were like this.
Description of Work: R & S removed and replaced a broken cable and a plastic motor gear that had been sheared off. Aligned door and checked balance and leveled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kenneth P.
03/2007
5.0
garage doors
  + -1 more
I called Monday morning and they had someone out by noon! I work only a few minutes away from home, so I met the technician around noon and he was finished within a half hour! Very prompt and great service!
Description of Work: My spring broke on the garage door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JESSE A.
03/2007
5.0
garage doors
  + -1 more
Excellent service. Technician arrived same day I placed the call, on time. Was courteous, diagnosed the problem in 5 minutes, and completed the job of replacing the worn gear in approx 35 minutes.
Description of Work: Replaced garage door motor gear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

THOMAS B.
10/2006
5.0
garage doors
  + -1 more
Got name and number from Angie's, explained the issue, he asked when should he come out, I said "how about now?" He said he could be here two hours later (was right on time), fixed the door gave us some maintenance tips, we paid him and he was on his way.
Description of Work: Garage door cables came undone from the spools, the door went out of alignment and would not open or close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

JOHN A.
10/2006
5.0
garage doors
  + -1 more
The job was completed to my complete satisfaction. The technician figured out the problem immediately and made the repair promptly. He volunteered to balance the door also. Good outfit.
Description of Work: Repair broken gear in motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Joanne W.
07/2006
5.0
garage doors
  + -1 more
I had a very positive experience with both the initial consultation appointment and the installation of the material. All materials were explained well, and I felt confident that I was being sold a good product. The installation was timely and quiet. Although I needed to be home for the installer to gain access to the garage, I was not inconvenienced by the process at all. We are very happy. We finally went ahead and committed to getting the project done, and now it is.
Description of Work: I had my entire two-car garage door, including the opener, taken down and replaced. We were outfitted with a beautiful new door, new track, new automatic opener, and external keypad entry. It gave our home a fresh look and improved the condition of our garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,265

BRIAN P.
05/2006
5.0
garage doors
  + -1 more
Excellent. Russ even told me when I called that springs come with 4 year guarantee. Based on the fact that his springs have 15,000 cycle life (see website referenced earlier), 4 yrs is reasonable to give on a warranty in my opinion. He completed the job in 30-45 minutes and my door was working again! My only recommendation would be for R&S to have something in writing about the 4 year warranty. This could be as simple as adding the warranty language to their existing receipt. Russ did mention that I will need to present my original receipt for any warranty issues.
Description of Work: 2 TORSION SPRINGS replaced: I had called Friday morning, 5/12/06, for replacement of one (1) torsion spring on 2 1/2 car garage door. I did some web research, and found this site: http://truetex.com/garage.htm When I realized that it would likely take me at least 3 hours to do the job several days to receive the correct springs, I decided to consult Angie's List. [Rain was also forecast for several days and I wanted to park in the garage!] Near me in Naperville, it came down to R&S and one other company. While the other company had some good reviews, their cost was likely to be 35% higher than R&S, based on reviews I read. I called R&S, spoke to Russ who quoted me $110/1 spring or $185/for both. Though only one had popped, and based on website above, I knew that other spring was probably on limited life so I decided to have both replaced [very prudent!]. Russ was able to come out within 3 hours of my call though I asked he wait till I get home around 5 pm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JOHN S.
04/2006
5.0
garage doors
  + -1 more
One of the owners, Russ, is hard to understand. He tries to answer your questions but is hard to understand 100% of the time. Even repeating, I still didn't understand how to program my car to open the garage door.
Description of Work: Installed new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LAURA D.
04/2006
5.0
garage doors
  + -1 more
Service was great! I called at 1:15pm, they were at my house at 1:45pm and they left by 2:15pm, all in the same day! I believe their price was comparable to other places for the same service, too. I was in desperate need to use my car and I couldn't open the garage door with a broken spring. So, to have them come so quickly, was fantastic!
Description of Work: They replaced 2 springs on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

KRISTINA M.
01/2006
5.0
garage doors
  + -1 more
Came out the day after I called. Quick diagnosis and fix. Very professional.
Description of Work: Installed new spring after garage door wouldn't open without manual help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

ROSANNA G.
01/2006
5.0
garage doors
  + -1 more
Gentleman was prompt, very polite, and reasonably priced for expedited service. Also helped with problem with keypad. Keypad numbers were sticking, so they recommended we change Pass code numbers.
Description of Work: Called on December 30, 2005, at 11:30 a.m. garage door would not go up. Unable to get car our of the garage. Called other vendors who could not come out until the following week. R & S (Naperville) agreed to come out same day, and review problem. Promptly arrived at 3:00 p.m., and changed the spring, which was cracked, completed job in 1/2 hour. Provided a 4 year warranty. I would recommend them to any friends or neighbors who have any garage door problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

LEON T.
12/2005
5.0
garage doors
  + -1 more
I called R&S around 10am, and they told me they'd be over between noon and 2pm that day. They arrived within the appointed time, and performed the work in a professional and workmanlike manner. $98 seemed reasonable, especially given that it was freezing outside. Also, if I were to do this job myself, I would probably have had to spend an afternoon hunting for a store that stocked the wire cable.
Description of Work: My garage door was not closing properly because the wire cable on one side of the door broke. Could not even close the door manually, as one side kept binding. R&S replaced the wire cable and adjusted the door so it closed evenly and smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

rich and F.
10/2005
5.0
garage doors
  + -1 more
MY SPRINGS BROKE ON OUR GARAGE DOOR. R & S WAS ABLE TO SEND SOMEONE OUT WITHIN A FEW HOURS TO FIX IT. VERY PROMPT AND PROFESSIONAL SERVICEMAN CAME AND FIXED IT QUICKLY AND CLEANLY. MANY PEOPLE IN OUR NEIGHBORHOOD ALSO ENDED UP CALLING R & S AND THE REPORTS WERE ALL FAVORABLE.
Description of Work: HAD 2 SPRINGS REPLACED ON GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

LAUREL S.
02/2005
5.0
garage doors
  + -1 more
VERY KNOWLEDGEABLE & FRIENDLY. COMPLETED WORK IN SPECIFIED TIME. GOOD EXPLANATION ABOUT DIFFERENT STYLES OF DOORS AVAILABLE TO US.
Description of Work: REPLACED GARAGE DOOR FOR 2 CAR GARAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Contact information

24W 959 Ramm Dr, Naperville, IL 60564

http://randsgaragedoor.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

R&S Inc Garage Door Sales & Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

R&S Inc Garage Door Sales & Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, R&S Inc Garage Door Sales & Service offers free project estimates.
No, R&S Inc Garage Door Sales & Service does not offer eco-friendly accreditations.
No, R&S Inc Garage Door Sales & Service does not offer a senior discount.
No, R&S Inc Garage Door Sales & Service does not offer emergency services.
Yes, R&S Inc Garage Door Sales & Service offers warranties.
R&S Inc Garage Door Sales & Service offers the following services: Garage Doors, Opener Installation, Broken Spring Replacement, Cable, Hinges, Rollers

Contact information

24W 959 Ramm Dr, Naperville, IL 60564

http://randsgaragedoor.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM