R&S Inc Garage Door Sales & Service

Garage Doors, Doors

About us

Extended Springs Warranty. Garage doors, installation & garage door openers. Commercial and residental work.

Business highlights

27 years of trusted experience

Services we offer

Garage Doors, Opener Installation, Broken Spring Replacement, Cable, Hinges, Rollers

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 101-155 of 155 reviews

Gordon K.
02/2009
5.0
doors
  + -1 more
Repairs done on the afternoon of the day we called. We were told the approximate time the repair work would be done and that is when the repair was started.
Description of Work: Broken spring on roll up garage door replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

david R.
01/2009
5.0
garage doors
  + -1 more
Went great. Best looking door in town.
Description of Work: Installed a new mahogany door with windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

HARRY W.
01/2009
5.0
garage doors
  + -1 more
They did an excellent job. They were punctual. They didn't try to sell me a new door. The cost was reasonable.
Description of Work: They adjusted my garage door mechanice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Parmesh B.
01/2009
5.0
garage doors
  + -1 more
They were punctual and did the work and delivered on time.
Description of Work: Replaced the spring on the garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Michele D.
01/2009
5.0
garage doors
  + -1 more
Excellent. I can't say more than that.
Description of Work: My garage door broke early this morning. I called R&S (after seeing the very positive ratings he received on Angie's List) before 7:30 am, and Russ Jonaitis was here by 8:30 am. He diagnosed the problem and fixed it within 15 minutes. He's polite and professional. I'd hire him again in a minute.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

John W.
01/2009
5.0
garage doors
  + -1 more
We called in the afternoon, they came out that same night and gave an estimate. We selected a door and scheduled a date and time for install. They came back out right on time and installed the door without any problems.
Description of Work: Replaced a two car garage door with new Wayne Dalton.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Meredith S.
12/2008
4.0
garage doors
  + -1 more
The response time was excellent; I called and they came out immediately to take care of the problem. The only thing is that now the garage light goes off when my car comes in the garage instead of going on!
Description of Work: Replaced a broken spring on garage door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JACQUELYN M.
11/2008
5.0
garage doors
  + -1 more
Installer showed up on time, worked quietly and efficiently. Cleaned up afterwards and hauled the old door away. Took the time to show me the details of the work and explained the warranty.
Description of Work: Garage door replaced. My son damaged the door with his truck and it wouldn't close. The owner came over the day I called and gave me an estimate. He adjusted the broken door to be in the closed position. Was able to install on my schedule. Very professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

DAVID & ANNE S.
11/2008
5.0
garage doors
  + -1 more
Everything was as promised. Came on time, finished on time, did very nice work.
Description of Work: Installed new door and transmitter. Hauled away old door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Nan D.
11/2008
5.0
garage doors
  + -1 more
The owner came in 2 days from when I called him, he arrived early, he knew right away why the door wouldn't work and replaced the gear. He showed me the broken part. He also found 2 sections of the door that were broken and repaired them for free.
Description of Work: The owner replaced the gear in the overhead garage door opener and repaired 2 broken door sections. He told me the cost of replacing the opener and the door and assured me it was more cost effective to make the repairs and I agree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

CINDY B.
11/2008
3.0
garage doors
  + -1 more
R&S rep came right away, and seemed very professional. He looked over the garage door and insisted we get it totally replaced and it would cost $950. He estimated it would cost $750 to replace the panels only. I called another company for another estimate and he fixed the bent pins and panels on the spot for $75. My garage door works fine.
Description of Work: Our teenage son drove into our garage door, bending in one end. My son banged out the garage door, but the pins no longer stayed in the guide rail. We called R&S for an estimate.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


susan M.
10/2008
5.0
garage doors
  + -1 more
Doors/openers installed two days after agreed cost. One minor complaint was quickly corrected in a few days. Also, the trim had to be replaced and the company recommended a craftsman which did a great job at reasonable price. Overall, R&S provided great customer service.
Description of Work: Installed two 9x7 garage doors and openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

RONI B.
10/2008
5.0
garage doors
  + -1 more
A spring fell from the door. I called the company and scheduled a visit for the following day which was good for me. He suggested replacing both springs and gave me a lower quote than other businesses I called. He gave me the Angie's List discount without any problems. The contractor came on time and was very polite and quick. He was done in less than half an hour and even installed a used wall keypad instead of my broken one for free.
Description of Work: Replace two springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Anne R.
10/2008
5.0
garage doors
  + -1 more
This company came out quickly to our home and they did a good job the way they said they would do the work, and at the cost they said they would do it.
Description of Work: They came out and fixed the screen in the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremy T.
09/2008
5.0
garage doors
  + -1 more
He arrived promptly and worked quickly. Repair was made and done right.
Description of Work: Existing garage door fell off the track and I called R & S to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SANDRA W.
09/2008
5.0
garage doors
  + -1 more
Prompt, professional, pleasant; had equipment, parts and knowledge to complete job.
Description of Work: Replaced spring and roller wheel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robert N.
08/2008
5.0
garage doors
  + -1 more
Everything went very well. They came out and gave us a written estimate, and installed the door two days later. They were very prompt and professional. They also cleaned up after themselves very well. I would recommend them to others and use them again in the future.
Description of Work: They came out and put in a new garage door with an opener for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

MIR M A.
08/2008
5.0
garage doors
  + -1 more
They were extremely punctual, professional, courteous and honest.
Description of Work: They replaced the weather stripping seal on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

chris E.
08/2008
5.0
garage doors
  + -1 more
I called at 7:00 pm Friday and they scheduled for 8-9am Saturday (the next day). They arrived at 8:15am and were done in 20 minutes. It went perfectly and with a 3 year warrenty.
Description of Work: Replace broken spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Mark R.
08/2008
5.0
garage doors
  + -1 more
Had the best price and a better warranty than other companies I contacted. I have a 16' x 7' wood overhead door with standard torsion springs. The representative arrived early and completed the job without any problems. The total time from the initial phone inquiry through the job completion took 1 1/2 hours.
Description of Work: Replaced both torsion springs on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Michael D.
08/2008
5.0
garage doors
  + -1 more
One spring broke last night. I phoned for service this morning at 10:15 and was promised service between 2 and 4pm. Technician arrived on time (about 3:45). The repair and check of operations took about 20 minutes.
Description of Work: Replaced both torsion springs (my request) on overhead garage door (one was broken). Explained three year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ron F.
07/2008
5.0
garage doors
  + -1 more
My experience with them was great. He happened to be in the neighborhood when we called and within a few minutes he was here. He said if it doesn't work out right to give him a call. I would recommend him and would use him again.
Description of Work: He had to adjust the springs and a couple different things on our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

VICKIE F.
06/2008
5.0
garage doors
  + -1 more
I thought they were great and I was very pleased.
Description of Work: The spring in my garage door had broken and he replaced both. He had the tools and the parts to do it on the spot. I had called around and he had a very good price. I think the price was around $175.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

LEON T.
06/2008
5.0
garage doors
  + -1 more
My garage door spring broke on a Sunday evening. I called R&S at 8:15am the following Monday. They said they'd send someone out between 9 and 10am that morning. Scott arrived around 10, and took about 25 minutes to replace both springs and lubricate the door. Very friendly and professional. I also asked him about replacing the door bottom seal. He said he could do it, but it'd cost around $70 plus the cost of the seal, and recommended that I buy the seal and do it myself since it wasn't that difficult. I had R&S replace a broken cable a couple of years ago, and that was also a good experience.
Description of Work: Replaced broken spring, lubricated hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

AJAY J.
02/2008
5.0
garage doors
  + -1 more
Very professional service. The technician was able to replace the gear at a very short notice especially given the bad weather. Called to inform that he was running 15 minutes late.
Description of Work: Replaced garage door opener gear unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Contact information

24W 959 Ramm Dr, Naperville, IL 60564

http://randsgaragedoor.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

R&S Inc Garage Door Sales & Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

R&S Inc Garage Door Sales & Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, R&S Inc Garage Door Sales & Service offers free project estimates.
No, R&S Inc Garage Door Sales & Service does not offer eco-friendly accreditations.
No, R&S Inc Garage Door Sales & Service does not offer a senior discount.
No, R&S Inc Garage Door Sales & Service does not offer emergency services.
Yes, R&S Inc Garage Door Sales & Service offers warranties.
R&S Inc Garage Door Sales & Service offers the following services: Garage Doors, Opener Installation, Broken Spring Replacement, Cable, Hinges, Rollers

Contact information

24W 959 Ramm Dr, Naperville, IL 60564

http://randsgaragedoor.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM