Opal Enterprises Inc

The project was conduted in a very professional way. Crews are polite and deligent. Even the sub of delivering dumpster was very careful in protecting my paver driverway. The work was performed in two days, a right pace for the amount of work, no rushing and no delaying. In the third day, an indipendnt inspector walked through the entire job site to make sure all scraps are picked up and cleaned. A check list was sign-off at the end of work. Opal did an excellant job in what I expected of them.

The Opal representative (Tom Shallcross) was very patient and helpful. After describing all of their products, we quickly decided on the type of roofing material and gutter we wanted. The only thing left to decide was the colour of the shingles. Tom left sample boards with us so that we could study them under daylight to determine which colour went best with our house. The work was started and completed on schedule in the middle of February. The crew was very professional and cleaned up at the end of each day. The job took 3 days because of the cold temperatures and the short daylight. I am very happy with the new roof, skylights and gutters and wouldn't hesitate to recommend them!

Roof was fine. Communication between salesman and office + work crew was not.

My Project Consultant Harry was patient and responsive to all questions I had about the process. Jake the Project Manager, did a great job of walking me through the project, and was responsive throughout the process. The roof was complete in one day. I reported few minor finishing issues to Jake, who promptly followed up with the repair within 2 days of the request. Overall I’m very satisfied with the entire experience. I will have no hesitation to use Opal again in the future.

The only difficulties that we encountered were the obvious when you have a 35 year old house but the foreman took them all in stride. We were able to alter some plans, added a little cost(hundreds, not thousands) but got the job done exactly as we wanted--they found the source of a troublesome leak and they caulked everything with matching materials. The noise was impressive and even overwhelming but we knew it was coming and we just would go out....the men working put us in touch with friends who wanted our above-ground swimming pool so they were helpful even when there was no contract involved. When we didn't want to replace fairly new gutters and guards, they replaced ours with no difficulty. It was such a positive experience, to say nothing of how good the house looks.

Opal Enterprises provide a professional and competent roofing service. Their high ratings by customers are deserved and contributed strongly to my selection of them to re-roof my house. They lived up to my high expectations and I would recommend them to anyone for roofing or other home remodeling projects. They were very responsive to any questions or minor problems that occurred in the course of a very large job.

This was an excellent experience from our initial meeting with the salesman, to the delivery of a very professional proposal, through the completion of the roof. All of Opal's employees were very professional and great to work with. I would not hesitate to recommend them.

We were very pleased from start to finish. The salesman (Tom) came out twice. First time was to do measurements, pictures,and what we were looking for. Second time ( with-in two days ) was with a detailed proposal,and samples. The proposal included alternate quotes , going from the best quality , to standard quality. Locations were given of other work done in our immediate area. Tom was informative, and not pushy. We had two other quotes, all with-in reasonable price range. We chose Opal after I saw the work done from the list that was given to me , the fact that when they started, they would stay until the project was completed. ( They employ there own crews,no subcontractors) ,and they used "Tyvek" as the inside wrap for the siding. The other quotes did not. Also there was a warranty on there workmanship for a period of time after the job is complete. We choose the " Cool Series" Life Time Roof " because of the quality and tax credit. Siding was also a tier above standard because of the quality. Another appointment was set up for the project manager ( Jake) to measure the home again, ( for ordering materials) and confirming, the roof,siding, type and colors. ( another positive aspect, double check list) Jake told us the "latest" time table the material would arrive. ( 6 to 7 weeks ) saying it probably would be sooner , but they don't want to make a promise that didn't pan out. The materials came in 4 weeks. He also gave a job duration time frame of 4 to 5 days.(not weeks )Through that period Opal had e-mailed us confirming the material was ordered and then an estimated arrival. Another e-mailed came when it was confirmed of an earlier time frame the material was coming in. ( Good Communication. ) The job began Tuesday Oct. 5th, and was pretty much done on Sat. Oct 9th. They had to come out the following Wednesdsay about 45 minutes for some minor finishing work, a final walk through and final payment. The roofing, and siding crews, ( 3 to 5 people) depending on the day were excellent in there workmanship, and professionalism. They were there 7 AM and worked until dark, cleaning up at the end of each day. The head "siding " crew chief " Mark" was pleasant as well as professional. There were some boards that needed to be replaced in the siding aspect of the work ( NOTE: The cost's were in there proposal if this did occur), which he did. It was suggested, but not pushed on us" that if some aluminum cladding was added around the doors and window, it would enhance the beauty of the home. We went ahead with this and were glad we did. ( This additional charge along with the replacing of some rotten boards amounted to an additional 4.5 % which is included in the price mentioned above) We are very happy with the end result. Our 30 year home looks wonderful on the outside. I am very pleased how Opal runs there operation. Besides the excellent workmanship and professionalism, there is communication ,both in there office and in the field. I would definitely recommend contacting them as one of contractors to give you a quote on your home. I am glad we did.

Two things that stood out about Opal: communication and follow up. Reading the reviews, we were confident that Opal would do a good job. What distinguished them from other quotes we received are that they are detailed oriented and communicating them clearly so there is no misunderstanding, and the follow up after the work was completed. From the get-go, the salesperson was transparent and able to answer any questions. We took the time to come up with our preference and he was patient throughout. The work completed by the crew is well done. What surprised us was the follow up call we received. We didn't expect everything to be completely error-free. No blame on either side, just little details that don't come up until the work is completed. That was expected. We liked that Opal actively followed up. The project manager took the notes and everything was corrected to our satisfaction. We are enjoying the new siding daily. Recommended.

They seemed to be very professional. They provided lifetime warranty for 30 years, which stood out. It was transferable to new owners. They had very high ratings in Angieslist. I had a recommendation from a friend who had used them. They are a little more expensive than some of the other ones.

Tara went out of her way to accommodate some scheduling issues. Jake oversaw the entire project. They both checked in very often to ensure that everything was going well. Both of the crews were very professional.

beautifully. be sure to remove items hanging on walls as directed by opal.

We liked the person who came out for the quote, they came out 2 different times to look at the roof and then to give us the estimate. The only reason we didn't go with them is because the price was higher. They seemed really knowledgeable and like they would be easy to work with, it's just that they were higher priced.

The price they quoted us was $1800 for that work. They were very professional and had all the right information. The gentleman that came out was quite nice.

Our sales representative took the extra time to ensure that all work was well documented. This ensured that our expectations were met. As the work was being performed my wife and I had a few items that we wanted done differently or re-done and that was never an issue. The work crew was clearly focused on doing quality work. Overall, we are very happy with the quality of the work. They were not the cheapest quote but I will definitely contact them again for any future work.

Sales guy was very good, Harry, showed up on time and no stereotypical sales tactics. Quote was accurate and got it to me in one day. Responded to all my calls and emails the same day. They also have a 0% financing option for 1 year that was a nice bonus. After I signed the contract, they sent out another guy to do the exact measurements. His name was Jake, I think. He was also a nice guy and very thorough. The install crew was two guys and they knocked out the entire job in three days. All the windows look great and function properly. After they installed, the same guy who did all the exact measurements came back to inspect and take payment. Everything was done within the time frames we agreed to, for the price agreed to, and they did good work. What else could you ask for? I would use again and recommend.

Price quote was very close to two other quotes received.

Excellent. Opal did a great job, and followed up to ensure I was satisfied. I had lower quotes, but I felt most comfortable with Opal, and I definitely sleep peacefully knowing that they did the job correctly and will back up their work. I'm very happy with my selection of Opal to replace my roof, gutters and downspouts.

Excellent result. They have an excellent office manager and sales staff that did their best to make sure the customer was satisfied. I have no complaints and would hire them again for other work.

It was good, they were very thorough.

The quote was for $5900. The quote was for window replacement. They seemed very professional. They e-mailed a quote with pictures. It was very thorough. I really liked it. They mentioned details regarding their business, their product backup; etc. I was very impressed with their description of how they did their work and with their presentation, their knowledge in answering questions, and service assurances. Currently, I am deciding the type of window that I need. As a company, I think they are top notch. I would really use them again and will refer them to others as well.

Very well. They showed up on time for the estimate and the work. When the finish wasn't perfect they came out and fixed it.

Overall, we were very pleased with Opal Enterprises starting from the initial estimates to the subsequent modifications to the work order. Harry and Jake were very professional during the estimating, construction, and final inspection stages. Harry was also very helpful in color selection and materials. The crew was very meticulous during the construction phase. The new windows were expertly installed and look very nice. The initial tear down to final install took a few more days than what was earlier estimated but it was definitely worth the wait. The crew cleaned up the work site each day and hauled away most of the scrap materials. The only minus during the construction phase was several unreturned phone calls I left at the Main office over the weekend. However, a message to Harry (Sales) was immediately returned with a follow-up answers to my questions. That's the reason for the "B" rating under responsiveness. I appreciated the Final Walk thru with Jake. He took his time to answer all our questions. He also provided us with all the necessary paperwork including the tax credit forms. As I started earlier, the overall work was expertly done and we would enjoy working with Opal on future projects.

Overall, I was very pleased with Opal Enterprises. They were very professional during the estimating, construction, and final inspection stages. The construction crew made a few changes without affecting the price estimate. The crew cleaned up the work site each day and hauled away all scrap materials. I must admit, I am a more demanding customer than average. Even so, Opal Enterprises exceeded my expectations. The reason that I graded "B" on quality is because the crew missed filling a few nail holes and some caulking on the window trim. After I pointed it out, they quickly returned and corrected the problems.

We had the front door and 9 windows replaced. The windows we installed were Pella Architect Series. There was one bay window and a big sun burst window. We also replaced the single front door with a double door. Opal pre-stained the windows. Paul was professional and informative from the time he came out for the estimate and then the final quote. He was prompt and punctual. The price was the best installed price out of the 3-4 vendors we had estimates from. They had Pella come out and measure the bay window and the sun burst window just to be sure. Voitek and the crew were really professional. They did a good job with the install and cleaned up after themselves. There were issues with the front door install and the bay window. They were back in to take care of each of the issues. They rectified the issues and showed up promptly even after the full payment was made. Great service. There were a few minor issues but Opal installers addressed each issue professionally and promptly. Would recommend the company to folks looking to get windows/doors replaced.