Home Improvements USA

Fast and professional!

Worked with John and Julie. They were honest and transparent throughout the process. The workers were punctual and the end product (roof) looked great.

A great home improvement experience from start to finish. Thank you.

Job well done on time and professionally. I highly recommend this company

I had a great experience working with John, Julie, and the entire team at Home Improvements USA. Everything was run very professionally, which can't be said for all home improvement companies. Would recommend!

They did a wonderful professional job!They are awesome! Very professional job!

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The service went well.

RESEARCH ALL YOUR OPTIONS BEFORE SIGNING WITH GUTTER CAP. I WAS LEFT WITH THE IMPRESSION THAT THIS COMPANY IS DRIVEN BY SALES PEOPLE VERSUS TECHNICIANS. BOTTOM LINE, I OVERPAID FOR GUTTERS. THE FIRST SALES PERSON TRIED TO SELL ME A CAP FOR MY GUTTERS & I LIVE IN AN AREA OF CHICAGO WITH VERY FEW TREES. THEY WERE GREAT ABOUT FOLLOW THROUGH & WANTING MY BUSINESS SO I TOOK A CHANCE & BOUGHT INTO THEIR SOLUTION FOR DRAINING RAIN WATER OFF THE ROOF. I ENDED UP TAKING IT DOWN IN ORDER TO INSTALL A PROPER DRAINAGE SYSTEM WHICH ULTIMATELY WORKED BETTER FOR HALF THE PRICE.

THE GUTTER CAPS WERE PROMPTLY INSTALLED IN APRIL. WE'VE HAD NO PROBLEMS WITH THEM.

ESTIMATOR AND SALES REPRESENTATIVE CAME OUT WITHIN A DAY OR TWO. PRESENTATION OF THEIR PRODUCTS WAS THOROUGH AND TECHNICALLY SOUND. GOOD COLOR SELECTION TO MATCH EXISTING ROOF. AGREEMENTS CLEARLY PRESENTED. SCHEDULED INSTALLATION FOR A FEW DAYS LATER. WORKMEN WERE HIGHLY SKILLED, DID A GOOD JOB, AND CLEANED UP AFTERWARDS. INSPECTOR CAME OUT ABOUT TWO WEEKS LATER AND CHECKED ENTIRE JOB. INSTALLATION WORKS AS REPRESENTED.

AFTER 2 ESTIMATES WE SELECTED THIS COMPANY FOR THE PRICE, QUALITY OF MATERIALS, AND PROMPTNESS OF SALES REPRESENTATIVE. BRENDA WYCH WAS ABLE TO SHOW US THE MATERIALS TO BE INSTALLED, BUT THE OTHER COMPANIES DID NOT HAVE THAT SERVICE. SHE DID NOT PRESSURE US AND WAS HELPFUL IN EXPLAINING MATERIALS AVAILABLE. THE INSTALLERS CLEANED OUR GUTTERS, INSTALLED CAPS, AND EVEN FIXED A LEAK FOR NO EXTRA CHARGE. THEY CLEANED UP AND LEFT NO MESS. WE WILL USE THEM IN THE FUTURE WHEN WE DO THE GARAGE GUTTER WORK.

THEY UNDER ESTIMATED THE EASE OF ACCESS TO MY HOUSE WHICH IS A TYPICAL LINCOLN PARK LOT. THEY SAID THAT THEY WOULD HAVE TO COME BACK OUT ON ANOTHER DAY WITH DIFFERENT EQUIPMENT AND MORE PEOPLE. I DID NOTICE A PROBLEM WITH ONE OF THE GUTTERS AND THEY SENT SOMEONE OUT TO FIX IT IMMEDIATELY. THE SALESMAN WAS VERY NICE, BUT QUITE HIGH PRESSURE. IT DIDN'T SWAY ME TO MUCH, BUT FOR OTHER PEOPLE YOU REALLY HAVE TO HOLD YOUR GROUND.

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THEY WERE EXTREMELY BUSY THIS FALL BUT THEY SENT A LETTER APOLOGIZING FOR THE DELAY IN INSTALLING ALONG WITH A $10 GIFT CERTIFICATE TO SOME "LETTUS ENTERTAIN YOU" RESTAURANTS.

THEY WERE EXTREMELY BUSY THIS FALL BUT THEY SENT A LETTER APOLOGIZING FOR THE DELAY IN INSTALLING ALONG WITH A $10 GIFT CERTIFICATE TO SOME "LETTUS ENTERTAIN YOU" RESTAURANTS.