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AquaTech Plumbing

Plumbing, Water Heaters, Wells and Pumps,

About us

Family owned and operated. No additional charge for night or week-end service. We employ only clean, drug tested and licensed plumbers to give you extraordinary attention. Our mission is service that makes you a customer for life. With more than 30 years’ experience, we have the ability to provide solutions to any problem you may have. No subs. Charges by the job. Ask us about our Angie's List discounts. Additional contact: Larry Moore Chicago Plumbing License # J15507.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Water heaters, tankless water heaters, sump pumps, ejector pumps, battery backup systems, faucets, fixtures, toilets, garbage disposals, gas lines, water lines, pipes, hose bibs, trench less sewer solutions, sewer rodding, drain cleaning, repair & installation.

Services we don't offer

Septic tanks & wells, water softeners.

Amenities

Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
14%
3
7%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 126 reviews

cynthia D.
07/2017
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doree B.
02/2017
2.0
plumbing
  + -1 more
Worse than expected.
Description of Work: I needed replacement parts for my toilet. They charged me $400.00 and put in crappy parts, and I'm still having problems with it. I will NEVER use them again!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$400

Robert N.
01/2017
4.0
plumbing
  + -1 more
As expected
Description of Work: Replacement of faucet

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Mitchell A.
06/2016
4.0
plumbing, wells
  + 0 more
unknown
Description of Work: Installed new ejector pump, appears professional and good quality.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,002

Nuria G.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They performed all services very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AquaTech Plumbing
Thanks for all A's! We're glad you were pleased with us. Andrea

Cheryl F.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Prompt and fair quote. All work was preformed on time at the price quoted and very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AquaTech Plumbing
Thank you for the A review. We appreciate you telling others about our work. And we're glad you're are a customer of ours. Andrea

JAMES G.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They did a great job installing a very strong garbage disposal. I think they are a little bit pricey. I did appreciate how responsive they were.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from AquaTech Plumbing
Yes, that garbage disposal will grind nails! (Slight exaggeration but not much.) It's quiet too. I love mine. And you will have it for so long that the price won't matter after a while. It is well worth it. Thank you. Andrea

Jeffrey G.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We used Aquatech for our annual RPZ valve inspection for the underground sprinklers. Professional and on time. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from AquaTech Plumbing
Thanks [Member name removed]! I appreciate your kind words. We thank you for your business. Andrea

Paul B.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I used Aquatech to repair the shower control in my hall bath. They came within two hours of my call, diagnosed the problem in 15 minutes, repaired the issue in 15 more. My only "complaint" was the price - $380. But for the peace of mind of having the problem fixed (and my water back on) in 30 minutes, it was worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from AquaTech Plumbing
Thanks [Member Name Removed]. I agree with you. Peace of mind, quick response, knowledge and quality work are valuable. And it takes a lot to run a plumbing business. Customers don’t have any idea how much, IF you are committed to quality and customer satisfaction. Andrea

Han W.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Service is an A. Price is a B.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AquaTech Plumbing
Thank you [Member Name Removed]. Hope to help you out again. Andrea

Laurie R.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AquaTech Plumbing
Thank you [Member Name Removed] for your ratings. Andrea

Dennis Y.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: disconect unused watewr softner and return plumbing to original state.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AquaTech Plumbing
We certainly appreciate your review. We don't advertise it, but repeat customer get a discounted rate with us. So once you've used us, we give you a slightly lower price for loyal customers. We just do it automatically - we don't say it anywhere like on the website, etc. Maybe we should. I wanted you to know that though, for future calls. Andrea

Jeordano M.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleared out the stopped drain and installed a new disposal since it seemed that my present one was leaking. Excellent, friendly plumber who explained everything. The only thing is it seemed a bit pricey for me. But, again, I hadn't used a plumber in a very long time.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

Response from AquaTech Plumbing
I'm so glad you gave us great feedback on the plumber. We always want them to be like your best friend when they are at your house. It is so important that you feel comfortable about the work we do. I know it's not inexpensive for ANY service person to come for a visit, but you know we will stand behind our work and be there for you whenever you have an issue, night or day. We appreciate you so much and want you as a customer for life. Thank you! Andrea

Glen A.
12/2014
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Replace bathroom faucet screen. Service was quick and done to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from AquaTech Plumbing
Thank you for you review. We appreciate you and are extremely happy that we could accommodate you. Our goal is to have you as a customer for life. We really strive for that. Happy Holidays!! Andrea and the AquaTech staff

Paula C.
11/2014
1.0
plumbing
  + -1 more
It didn't, read above.
Description of Work: Provider did nothing. I called because they showed evening and weekend hours. They stated no additional charge for evenings or weekends. When I called I was advised that there would be a $60 call charge, but $30 of that would be applied to the work if I had them do the work. When I advise what was listed on their website, I was told I work for them, I guess we need to update the site. The correct, and professional thing to do would have been to waive this fee as this is what their website stated. Needless to say I did not hired them, and would not recommend them.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from AquaTech Plumbing
I'm sorry for any misunderstanding! We have NO additional charge for nights & week-ends!! Charge for work performed are EXACTLY the same ANY time .Maybe we didn't explain well enough. There's a TRIP charge most plumbers charge & ours is less - $68.. We waive $30 of it & apply it to work when it's completed as a nicety. Most plumbers don't, We also waive the ENTIRE trip charge during regular hours (M-F 8-4) as a choice. We decided to do that for our customers some time ago. There is no extra charge though. The work costs exactly the same amount. As I said, maybe we didn't explain well enough and we can make sure it is clear on the website too. Andrea

Marylee L.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed someone to change out a shower faucet cartridge. The tech needed to cut a hole into the wall from laundry room to get to the valve that he was unable to get off from inside the shower. It could have been much worse but he was very careful not to damage any ceramic tile in the shower. He cleaned up and replaced the whole shower valve and shower head. It no longer leaks, I have some drywall repair in the laundry room but that is minor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from AquaTech Plumbing
Hi [removed member name]! Happy to hear it! I'm glad you chose us as your first Angie's List experience. You were just a joy to talk to. Some people just have that spark! Stay happy! You made my day. Andrea

Cheryl C.
10/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from AquaTech Plumbing
Thank you for your rating [Member name removed]! And thanks for taking advantage of the buy now offer. Hope you enjoy that disposal. I have the same one one and I love mine! We appreciate you!!! Andrea

Michael W L.
07/2014
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: My sump pump switch was defective. The pump would not shut off. Aquatech recommended replacing the 7 year old sump pump, which I agreed was the right decision given the age of the pump. They came out the same day, but three hours later than promised. They call to say the job before mine was running longer and they would be late. I appreciated that they called and I was Ok with the delay.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$625

Response from AquaTech Plumbing
Thank you for your understanding. Unfortunately, in a physical industry like this, some calls take longer than anticipated. Most of the time we can juggle plumbers and calls to hit your promised time window, but sometimes it is impossible. So thanks for your patience. We appreciate it and you. Andrea

Jan D.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Unclogged toilet. Full of disposable flushable Charmin wipes that turned out being not flushable wipes after all. Very upset with Charmin.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from AquaTech Plumbing
Thank you for your rating [removed member name]! I'm so sorry about the wipes. You have no idea how many people use those and have problems. I wish we could get the word out somehow. That and chemical drain cleaners are two of the worst products out there for plumbing. Andrea

keith M.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Install toilet innards

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from AquaTech Plumbing
Hi! Was this at a different address or under another name? We don't go to Gilberts IL & don't have a customer record for you. Or was this review for another plumber perhaps? Just curious! Andrea

Josie K.
06/2014
3.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I called them to fix my hot water heater because their ad said 24/7. Concern on their part over not having the right parts in stock caused me to wait two days for service. After 15 minutes and $197, the hot water heater was working. It worked for a day and broke down again. I took off work and called them again thinking they would be able to fix it quickly (24/7, right?). First, no one was answering the phone, later I got a call back with the news that the two plumbers were busy on big jobs and may not be able to do my repair that day. With the promise of a credit toward the work, I set up a time for the next morning. Aqua Tech called in the afternoon stating that they could send someone, which they did. After going out to buy a part, my hot water heater was fixed and is still working. Three of the four people at Aqua Tech that I spoke to were very friendly. The exception would be the first tech that came out. He basically only talked about how much the costs might be and frankly, offering to reduce the standard fee after being at my house for only 15 minutes would have gone a long way toward securing a repeat customer.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$750

Response from AquaTech Plumbing
I KNOW! Difficult call. Cleaning these parts often fixes the problem & TJ tried to save you money by doing that rather than automatically doing the more expensive fix which would have been more money for us -- charging you to obtain power vent parts that plumbers typically don’t stock. (They are so varied & power vent water heaters are not as common as regular ones that it’s hard to keep ALL the parts needed in stock.) I am so sorry we didn’t convey this properly so you had a better understanding of your situation and our efforts to help. THEN we were VERY busy when you called again and couldn’t pull our guys off those sewer jobs. We just couldn’t. We only have a short period of time to get it done, inspected, & backfilled so they can flush their toilets that day! And unfortunately, those customers scheduled before you called, and the guys were already on the jobs. That’s why we gave you a credit -- because of your unusual situation. At times, customers have to wait just a bit for us to get there. 24/7 means we’re available after regular business hours, but not that we’ll never be on a phone with another customer when you call or never have customers scheduled ahead of you, unfortunately. I’m hoping you’ll give us another chance because I think you’ll find as others have, that we are the most reliable, honest, and trustworthy plumbers you can call. Andra

gary K.
05/2014
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Change sump pump, very high price for 10 minutes of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Response from AquaTech Plumbing
Hi [member name removed]! Thanks for the review. That's a record! : ? ) I know from experience our guys ARE faster and more skilled than most. I've heard that before. Our skill and service levels are what set us apart.Our prices are all by the job, so if there had been issues with cleaning your pit or the piping, etc. he would have taken care of all that too, included. This is the confidence you can have in us. No adding on. And we try to get our of your hair as quick as we can! I appreciate your grade for us and I'm glad you are my customer. Andrea

Debby F.
11/2013
5.0
plumbing
  + -1 more
Job was done to my satisfaction.
Description of Work: Garbage disposal replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from AquaTech Plumbing
Thanks [removed members name]! Repeat customers get automatic discounts on each call AND you can use your coupons.

Judy C.
11/2011
5.0
plumbing
  + -1 more
see above
Description of Work: We realized about 4pm that we had an ejector pump failure. Called Aqua Tech at 5pm, had some one here by 6:45 pm on a Saturday night. Matt was professional, courteous and and appeared to be experienced. He gave us estimates for replacing the switch vs. replacing the pump. He took the Angie's list $55 coupon (thank you!) with no problem. By 8pm it was all fixed! The price may have been a little high, but the responsiveness and timing was worth it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

09/2010
5.0
plumbing
  + -1 more
unknown
Description of Work: He took a look at the toilet upstairs, fixed it and it works fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

608 S Washington, Naperville, IL 60540

http://www.aquatechplumbing.com

Service hours

Sunday:
5:00 AM - 11:30 PM
Monday:
5:00 AM - 11:30 PM
Tuesday:
5:00 AM - 11:30 PM
Wednesday:
5:00 AM - 11:30 PM
Thursday:
5:00 AM - 11:30 PM
Friday:
5:00 AM - 11:30 PM
Saturday:
5:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-019269
Trade License Locale
Illinois
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Sewer Cleaning,
Water Filtration and Softening,
Heating and Air Conditioning,
Drain Pipe Installation

FAQ

AquaTech Plumbing is currently rated 4.5 overall out of 5.

Sunday: 5:00 AM - 11:30 PM

Monday: 5:00 AM - 11:30 PM

Tuesday: 5:00 AM - 11:30 PM

Wednesday: 5:00 AM - 11:30 PM

Thursday: 5:00 AM - 11:30 PM

Friday: 5:00 AM - 11:30 PM

Saturday: 5:00 AM - 11:30 PM

AquaTech Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AquaTech Plumbing does not offer free project estimates.
Yes, AquaTech Plumbing offers eco-friendly accreditations.
Yes, AquaTech Plumbing offers a 3% senior discount.
Yes, AquaTech Plumbing offers emergency services.
Yes, AquaTech Plumbing offers warranties.
AquaTech Plumbing offers the following services: Water heaters, tankless water heaters, sump pumps, ejector pumps, battery backup systems, faucets, fixtures, toilets, garbage disposals, gas lines, water lines, pipes, hose bibs, trench less sewer solutions, sewer rodding, drain cleaning, repair & installation.
Septic tanks & wells, water softeners.

Contact information

608 S Washington, Naperville, IL 60540

http://www.aquatechplumbing.com

Service hours

Sunday:
5:00 AM - 11:30 PM
Monday:
5:00 AM - 11:30 PM
Tuesday:
5:00 AM - 11:30 PM
Wednesday:
5:00 AM - 11:30 PM
Thursday:
5:00 AM - 11:30 PM
Friday:
5:00 AM - 11:30 PM
Saturday:
5:00 AM - 11:30 PM