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Buchan Consulting LLC

Stereo and Home Theater Systems, Home Automation, Internet Service,

About us

Buchan Consulting LLC is a Custom Integration company that sells, installs, and smart home technology that includes lighting, shading, thermostats, security, surveillance, music systems, TVs, and whole-home control and automation. The company, licensed and insured, has over a decade of experience in home theater, network, and automation installation. Technicians are background checked and CEDIA certified in their field. Growing steadily since its founding in 2012, Buchan Consulting LLC has become a respected member of the local business community, serving our residential and commercial clients. Known for our excellent customer service Buchan Consulting LLC has retained an A+ Better Business Bureau rating and 5-Star Reviews on Google, Yelp, Houzz, Facebook, and Amazon Home Services among other sites. With nothing short of exceptional service and affordable pricing, Buchan Consulting LLC has been a riser in the local A/V community. The company offers many great services including home theater, distributed audio, smart home and business automation, networking, and more. Today Buchan Consulting LLC has a growing offering of brands and services including popular brands like Sony, Sonos, Lutron, Nest, Amazon Alexa, and Definitive Technology, as well as residential and commercial automation products like Harmony, Elan, and Nest among many others. We’re proud of our roots and excited about our future. We look forward to adding your to our ranks of satisfied customers. Contact us today by calling 847.440.4776 or heading to www.BuchanConsulting.com for a free estimate.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

The company offers many great services including home theater, distributed audio, smart home and business automation, networking, and more.

Services we don't offer

TV Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-42 of 42 reviews

renee L.
01/2020
5.0
home theater design
  + -1 more
sound system for bar
Description of Work: Thy were great. Very professional. The first time out they ran into a few snags and returned until everything was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Lydia K.
09/2017
5.0
internet service
  + -1 more
Knowledgeable, respectful, and detail oriented. I couldn't have asked for better service. I highly recommend and will consider them for any future projects.
Description of Work: Home network

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Buchan Consulting LLC
Gabe is an awesome tech and a true asset to the company. Thanks for the compliments, I'll be sure to pass them along!

Linda C.
08/2017
5.0
home theater design
  + -1 more
Excellent experience. Doug is a true professional and the pride that he puts into his work shows!!
Description of Work: Repair of home theater system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Buchan Consulting LLC
Thank you!

Drew O.
06/2017
5.0
home theater design
  + -1 more
Doug was fantastic. He was thorough, courteous and very helpful. He was also patient as we had to wait a few weeks before we were ready for everything to be installed. Our basement looks and sounds great! I would highly recommend!
Description of Work: They mounted our TV, wired the surround sound and installed a universal remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Buchan Consulting LLC
I really appreciate the feedback!

Graham F.
05/2017
5.0
home theater design, home automation
  + 0 more
Great!!!! Buchan Consulting helped us install (4) security cameras around my home recently, and, provided assistance and expertise with installation of premise wiring, physical mounting of the cameras, configuration of the cameras, and validation of the installation, as well as some assistance troubleshooting my video recorder. The work was done professionally, on-time, and, they cleaned up after themselves. Doug and his team were instrumental in helping me perform these tasks, and, I'd recommend them to anyone - physical installation with technical know-how are really two separate disciplines, and, you get them from one shop here.
Description of Work: Installation and integration of 4 Ubiquiti Security Cameras into a Ubiquiti NVR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Response from Buchan Consulting LLC
Thanks for that awesome review. It's a challenge to find the right techs to be able to install and understand the products they're installing but we spend a lot of time and money ensuring they know their stuff! Thanks again!

Phil D.
04/2017
5.0
home theater design
  + -1 more
Excellent experience. I needed both a tv installation and tv cover installation. I received a quote very quickly, the two gentlemen who showed up were extremely professional and did a very nice job. Even when the cover proved to be awkward and the original tv mount didn't complement the cover well, the guys went out to get an alternative tv mount, and I wasn't charged for the additional time it took them to go out and get it. Would highly recommend.
Description of Work: TV wall mounting and TV cover mounting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Buchan Consulting LLC
I appreciate the positive feedback. Our guys go above and beyond for just this reason... to keep customers satisfied even on jobs with some hurdles. Thanks again, Doug

Patrick N.
04/2017
5.0
home theater design
  + -1 more
Overall job went great. Doug showed up right on time and went to work quickly. We agreed I would patch and finish the drywall and they did a good job of making the cuts clean and replacing the pieces so my job wasn't a mess. Doug also took the time to talk me through some other options for another project.
Description of Work: Installed Dynamic mount (included in proce) and ran apx 15' of conduit in wall for cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Buchan Consulting LLC
It was nice to have a homeowner willing to do the drywall work! Thanks for having us out. I really appreciate the business. Doug

Christy C.
04/2017
5.0
home theater design
  + -1 more
They recommended and setup Sonos and I'm very happy with everything. Super easy to setup and they were fast and friendly and punctual. Prices are very fair and service is top notch. We're now going to upgrade my tv and media cabinet - I was happy to learn they sell BDI. I'm having them come back to mount my new tv, install my new media cabinet, and mount the sound bar. They also sell all the top smart home brands and are helping me decide the best option for my needs. Can't say enough good things, I'm now a customer for life.
Description of Work: Originally called Doug and Rick for help to mount Bose surround sound speakers. Installed Sonos playbar and rear channels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Buchan Consulting LLC
Looking forward to getting back over there to install your new Sony OLED TV! Thanks for the review, Doug

Emilia C.
03/2017
4.0
home theater design
  + -1 more
Went great but the place looked quite messy when I got back home. Pieces of drywall abd dust from wall cutting everywhere and the walls that were patched needed repacking and sanding again.
Description of Work: I needed few cables run from basement all the way to the second floor

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Buchan Consulting LLC
[Member Name Removed], Thank you for the feedback. Unfortunately drywall dust is very hard to contain. But we do vacuum and sweep up afterwards. Based on your feedback, however, we're going to provide all of our techs with moving blankets to put down on the ground, hopefully further reducing dust. We're always looking for ways to improve so I appreciate the feedback. Have a happy St Patty's day! Doug

Eric S.
03/2017
5.0
home theater design
  + -1 more
Installation and follow-up for connectivity issues was fast and painless. Only issue was filling and sanding holes left by team. I had to go back and refill/sand several times before painting. Beyond that, connection has been strong and I have already recommended the team to another person.
Description of Work: Installed Cat-6 throughout home, installed modem, router, switch, and two commercial grade hotspots.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Yolanda B.
03/2017
5.0
home theater design
  + -1 more
Absolutely Perfect!!!! Doug is awesome!! I highly recommend him for all your audio visual and internet needs.
Description of Work: Mount television over fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Buchan Consulting LLC
[Member Name Removed], Thanks for the awesome feedback. Love it! Doug

Eric S.
03/2017
5.0
home theater design, internet service, home automation
  + 1 more
Installation went smoothly and quickly. System worked well with only one minor tweak that had to be performed after the team left. Only issue was that holes weren't completely filled and I had to put a few more skim coats on in order to make walls smooth. Would (and have) recommend.
Description of Work: Had two wifi hotspots and several Ethernet lines installed throughout the house, including a new switch and router in the basement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Buchan Consulting LLC
[Member Name Removed], Thanks for the feedback! We really appreciate it. Doug

Trevor I.
07/2016
5.0
home theater design
  + -1 more
Gotta say, Doug did a great job and especially bent over backwards to make sure my setup was working. The job was initially just to mount 5.1 surround sound speakers on the wall, but became much more than that as items (not his fault by any means) kept going bad. But he never failed to give great service, come out of his way to either investigate what the problem was or replace the items. And actually, the items were all top notch too! (Sony Receiver, Sony blue ray player). Turns out it was an issue on my end. Still though, Doug never questioned it said "Sure I'll replace them" and came out even on a Sunday morning! If you're doing a major installation, go with Doug / Buchan Consulting. Don't even think about going to a Best Buy's Geek Squad.
Description of Work: Came to my new house, installed a 5.1 surround speaker system in my the living room (including a receiver and a blue ray player), inspected the current home networking situation, and gave me quotes. Also even replaced a few items since we believed they were defective!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kristina V.
06/2016
5.0
home theater design, home automation
  + 0 more
I emailed this company and was amazed at how fast doug replied..i sent him a picture of my tv area and told him what i had..he was able to send me a quote and even a link to a suggested media cabinet (since i had 3 game systems, cable box and dvd player)..i feel the hardest part about this experiance was really just putting together the cabinet..doug and i worked everything through email even the payment..once date was set (which he was able to work with me since i did t get home til 6pm) he was professional..did an amazing job..i sure in the future i will use his setvice again..i would recommend him!!!
Description of Work: Clean up my tv area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Blake T.
06/2016
5.0
home theater design
  + -1 more
Doug's service was fantastic! He was punctual, professional & polite. Although we ran into many issues mounting my TV, sound bar & cabinet (stud location, obstructions in shared condo wall, missing pieces in TV mount that I had purchased from Amazon) Doug was able to work through them as the absolute pro he is, and had all the tools & parts on-site to complete my job in a quick & timely manner. I will most certainly have Doug back again for my next home AV project!
Description of Work: -Wall mounted my TV -Wall mounted my Sound Bar -Ran in-wall cabling -Mounted my media cabinet -terminated new wall data jacks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$423.75

Tony H.
06/2016
5.0
home automation
  + -1 more
I messaged Buchan Consulting on Facebook and I got a response from Doug in less than 1 minute. During the next hour, I had many questions, which were all answered thoroughly. I made an appointment for the next day but then when I had to reschedule at the last minute, Doug was more than happy to accommodate me. On the day of the appointment, Doug and his tech arrived on time, were very professional, and got right to work. Once the work was done (added internet wall outlets in various rooms and finished cat 6 cable ends in the basement), I was emailed an invoice with various options to pay electronically, which was very convenient for me. I will definitely use Buchan Consulting again. I need internet outlets in a couple of other rooms and also a Sonos sound system installed in our Family room so I'll be reaching out very soon!
Description of Work: Replace 1 Keystone Add 6 Keystones Replace 3 jacks in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ROBERT P.
03/2016
5.0
home theater design, home automation
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

605 S Louis St, Mount Prospect, IL 60056

http://www.BuchanConsulting.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
Internet Service,
TV Antenna,
TV Service - Satellite,
TV Sales,
TV Service - Cable

FAQ

Buchan Consulting LLC is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Buchan Consulting LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Buchan Consulting LLC offers free project estimates.
Yes, Buchan Consulting LLC offers eco-friendly accreditations.
Yes, Buchan Consulting LLC offers a 5% senior discount.
Yes, Buchan Consulting LLC offers emergency services.
Yes, Buchan Consulting LLC offers warranties.
Buchan Consulting LLC offers the following services: The company offers many great services including home theater, distributed audio, smart home and business automation, networking, and more.
TV Repair

Contact information

605 S Louis St, Mount Prospect, IL 60056

http://www.BuchanConsulting.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM