Description of Work: I hired them to do my fencing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$3,000
AJ K.
03/2006
5.0
fencing
+ -1 more
I met with the salesman Don who was very nice and personable. Tom worked on the Cedar fence in the back yard. Tom worked very hard and did all the work by himself in 4 days. The wrought iron fence in the front was installed by Juan and he also did a very good job. They were clean and very careful not to damage any of our plants. They were on time too. I highly recommend the Fence Store.
Description of Work: Removed all of the existing fencing in the backyard and installed 5'cedar fence with 1'lattice top (approx 50' fence) with 1 large cedar gate. In the front a 20' dividing wrought iron fence with a gate was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
ANGELA D.
12/2005
2.0
fencing
+ -1 more
Adam Lee was the representative that I worked with. He showed up on time, and stopped by on several occasions to get measurements. He and Luis (the installer) were able to match the style of the railing to the existing balcony railings for a reasonable price. Unfortunately, on the day that Luis and his men installed the railing, they rushed to get it in, and in the process, melted our brand new metal flashing with their welding. Once Adam came over to assess the damage, he admitted that the job was sloppy, but insisted that he didn't know there would be new flashing (we just had it installed.) When I told him about the project, I told him about the flashing. Furthermore, Luis came over the day before the installation for final measurements and saw the flashing. In the end, after many letters and phone calls, we got a small credit of $250 to fix the flashing. While I really enjoyed working with Adam and the Fence Store at first, I would not use this company again.
Description of Work: Replaced the railing around our condominium upper walkway.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$3,850
BOB B.
08/2005
1.0
fencing
+ -1 more
THEY WERE POLITE. NOT QUICK TO RESPOND. NOT HELPFUL AS FAR AS SOLUTIONS OR IDEAS ON WHAT COULD BE DONE.
Description of Work: I FOUND THE FENCE STORE ON ANGIE'S LIST AND GAVE THEM A CALL. THE RECEPTIONIST TOOK MY INFO AND SAID SOMEBODY WOULD GET BACK TO ME. 2 DAYS LATER THE SALESMAN CALLED. WE SET UP AN APPOINTMENT THE FOLLOWING DAY AND HE SAID HE'D BRING LOTS OF SAMPLES AND THINGS TO SHOW ME. HE SHOWED UP ON TIME AND TOOK SOME MEASUREMENTS. HE HAD ONE BOOK OF BAD PHOTOS OF THINGS ONLY THEY HAD DONE. NO PRODUCT CATALOGS OR SAMPLES OR ANYTHING LIKE THAT. HE DIDN'T OFFER ANY REAL SUGGESTIONS OTHER THAN HIS OWN OPINION. I WAS LOOKING FOR IDEAS AND SUGGESTIONS. I FINALLY PRINTED SOMETHING OUT I SAW ONLINE AND GAVE IT TO HIM AND BASICALLY JUST ASKED HIM TO QUOTE DOING SOMETHING LIKE THAT. HE SAID NO PROBLEM AND WAS GONE...RELEIVED, I THINK, TO NOT HAVE TO THINK ABOUT ANYTHING. THAT WAS OVER 2 WEEKS AGO. STILL NO ESTIMATE, NO CALLBACK, NOTHING. THE AREA IS SMALL I WANT A FENCE FOR AND I MADE IT CLEAR UP FRONT THAT IT WAS. SO IF THIS JOB IS NOT A FIT FOR THEM, THEY KNEW UP FRONT AND SHOULD HAVE JUST SAID SO.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0
ANTHONY H.
06/2005
5.0
fencing
+ -1 more
EXCELLENT EXPERIENCE FROM SALES TO INSTALLATION. THE SALESMAN ADAM LEE WAS INCREDIBLY HELPFUL AND NEVER PUSHY. HE ARRIVED WHEN HE SAID HE WOULD, AND CALLED BACK AS PROMISED (UNLIKE ANOTHER COMPANY ON THIS LIST WHICH DIDN'T SHOW UP AND AFTER I GAVE THEM ANOTHER CHANCE, THEY SHOWED UP AND THEN NEVER SENT A QUOTE!). I HAD A HARD TIME DECIDING AND (WITHOUT MY ASKING) ADAM DROPPED OFF A COUPLE SMALLER SCALED FENCE REPLICAS HE CONSTRUCTED TO GIVE ME AN IDEA OF HOW IT WOULD LOOK AND COST. WOW! THAT WAS NICE. HE FOLLOWED-UP WITHOUT BEING ANNOYING. WHEN I FINALLY DECIDED ON A STYLE, THEY EXPEDITED THE PROJECT QUICKLY. COMPANY TOOK GREAT CARE NOT TO DAMAGE SHRUBS (GOING AS FAR AS AVOIDING 2'' TALL SEEDLINGS!), AND THEN WENT AROUND WITH A LEVEL TO MAKE SURE ALL THE CAPS WERE ON CORRECTLY. ADAM LEE, THE SALESMAN, CAME OUT TO SUPERVISE THE WORK HIMSELF...GIVES YOU A LOT OF CONFIDENCE KNOWING THAT THE SALESMEN KNOW THEIR TRADE. I'VE RECEIVED NOTHING BUT COMPLIMENTS FROM ALL MY NEIGHBORS!!
Description of Work: INSTALLED 150+ FEET OF CEDAR PICKET FENCE, WITH 6' SQUARE CAPPED POSTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
ANNA R.
05/2005
2.0
fencing
+ -1 more
CALLED AND WAS TOLD ASSOCIATES WERE IN A MEETING AND WOULD CALL BACK. NOBODY DID, ALTERNATE CONTRACTORS CALLED STRAIGHT AWAY AND WERE POLITE AND EFFICIENT, SO I WENT WITH THEM.
Description of Work: INSTALLATION OF TWO STEEL GATES AT FRONT AND BACK OF YARD, 6 FEET OF STEEL FENCING, AND 18 FEET OF WOODEN FENCING.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ALICE K.
04/2005
5.0
fencing
+ -1 more
EXCELLENT RESPONSE AND INSTALLATION. I WAS SURPRISED THAT THEY WOULD ACCOMMODATE A SMALL JOB LIKE THIS. WE ARE VERY PLEASED.
Description of Work: INSTALLATION OF A PREVIOUSLY PURCHASED GARDEN ARCH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
ANGIE B.
01/2005
1.0
fencing, wrought iron
+ 0 more
PLACED ONE CALL TO FENCE STORE, NEVER RECEIVED CALL BACK.
Description of Work: NEEDED A WROUGHT IRON FENCE IN FRONT OF MY TWO FLAT.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
BRIAN E.
12/2004
3.0
fencing
+ -1 more
THEIR WOODEN FENCE INSTALLERS CAME OUT WHEN THEY SAID THEY WOULD AND INSTALLED THE FENCE QUICKLY. THE IRON GATES, HOWEVER, WERE PROMISED SEVERAL MONTHS AGO, AND ALL WE HAVE ARE THE POSTS. IT'S BEEN DIFFICULT TO RECEIVE CALLS BACK, AND WE ARE STILL WAITING FOR THE GATES.
Description of Work: INSTALL WOOD PRIVACY FENCE AND IRON GATES.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,326
PAUL & BRIDGET D.
09/2004
5.0
fencing
+ -1 more
THEY WERE VERY ACCOMMODATING OF OUR SCHEDULE (WE HAD TO RESCHEDULE TWICE TO SYNCHRONIZE THE INSTALLATION WITH LANDSCAPING BEING DONE BY OUR NEIGHBOR). THE WORK CREW WAS VERY EFFICIENT AND PLEASANT.
Description of Work: PUT IN A NEW WOOD FENCE AND THREE GATES.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
JUDY G.
05/2004
5.0
fencing
+ -1 more
VERY GOOD RESPONSE FROM THIS COMPANY. I DIDN'T USE THEM BECAUSE THEIR PRICE WAS TOO HIGH.
Description of Work: I WAS PRICING ALUMINUM AND IRON FENCES.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ROBYNN U.
11/2003
2.0
fencing
+ -1 more
WE HAD OUR FIRST ESTIMATE MADE IN EARLY AUGUST (THAT WENT VERY WELL) AND WERE TOLD THAT WORK ON THE FENCE WOULD START IN ABOUT 4 WEEKS. TURNS OUT THAT IT TOOK THEM NEARLY TWO MONTHS TO START THE JOB AND TWO WEEKS TO FINISH AND WE ONLY HAD 25' OF FENCE TO INSTALL! I CALLED THE COMPANY SEVERAL TIMES AND GOT SEVERAL DIFFERENT ANSWERS ABOUT WHY THE DELAY (INCLUDING THE EXCUSE THAT THE FOREMAN HAD A FAMILY PROBLEM....TWICE, FROM TWO SEPARATE PEOPLE, IN TWO DIFFERENT WEEKS). POOR MANAGEMENT AND OVER-EXTENDED STAFF IS MORE LIKE IT. THE WORK IS FINE, BUT THE PROFESSIONALISM WAS TERRIBLE. TOOK THEM PLENTY OF TIME TO COMPLETE THIS JOB, BUT THEY SURE WERE IN A HURRY TO GET THE BALANCE OF PAYMENT!
Description of Work: HAD A 6' TALL CEDAR FENCE INSTALLED ON THE ALLEY SIDE OF OUR YARD (ABOUT 25' LONG WITH A GATE).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$1,000
BILL H.
10/2003
3.0
fencing
+ -1 more
THIS COMPANY WAS HIGHLY RATED ON ANGIE'S LIST AND THAT IS WHY WE CHOSE THEM. THEY SAID THEY WOULD HAVE THE QUOTE TO US IN A COUPLE DAYS AND ALL OTHER COMPANIES PROVIDED THEIR BID THE FOLLOWING DAY. WE NEVER HAVE GOTTEN THE ESTIMATE AND THEY HAVE NOT RETURNED TWO CALLS WE MADE. I ALSO WAITED 15 MINUTES FOR HIM SO SHOW UP.
Description of Work: CAME AND GAVE ESTIMATE.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
2.0
JOSHUA &MOLLY I.
10/2003
3.0
fencing
+ -1 more
VERY DISAPPOINTED ON THE SALE FOLLOW-THROUGH WITH SALESPERSON. A TWO WEEK LEAD TIME WAS SPECIFIED, AND THE FENCE TOOK NEARLY TWO MONTHS. QUALITY WAS GREAT, BUT THEY HAD TO USE OUTSIDE CONTRACTORS. IN ADDITION, THE ORIGINAL WORK ORDER WAS WRONG, MEASUREMENTS WERE NOT ACCURATELY CONFIRMED, FRUSTRATING US AND THE SUBCONTRACTING, AND THE JOB ENDED UP TAKING MORE TIME AND MONEY. THE SALESMAN FAILED TO FOLLOW THROUGH ON MISTAKES AND NEW ESTIMATES FOR REWORK, AND I ULTIMATELY HAD TO RESOLVE THINGS DIRECTLY WITH THE MANAGER. VERY DISAPPOINTED SINCE THIS COMPANY WAS AN ANGIE'S LIST AWARD WINNER IN '02. I WOULD NOT USE THEM AGAIN.
Description of Work: 14' IRON FENCING INSTALLED AROUND FRONT OF HOUSE, 55' CEDAR PRIVACY FENCE INSTALLED AROUND BACK
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$2,400
Anale S.
10/2003
4.0
fencing
+ -1 more
unknown
Description of Work: REPAIRED WOODEN FENCE
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$589
ROBERT B.
10/2003
3.0
fencing
+ -1 more
THE FENCE LOOKS GOOD BUT THE GATE LOOKS HORRIBLE. THE GATE IS ATTACHED TO A POST THAT IS SEVEN INCHES AWAY FROM THE HOUSE AND THEY BRIDGED THE GAP WITH THREE PIECES OF WOOD. IT LOOKS BAD AND THEY HAVE BEEN VERY UNRESPONSIVE IN COMING OUT TO FIX IT. HOWEVER, I WILL NOT PAY THE REMAINING $450 UNTIL THEY RECTIFY THE PROBLEM.
Description of Work: BUILT A CHAIN LINK AND A PICKET FENCE.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$850
JACQUELINE B.
07/2003
3.0
fencing
+ -1 more
WE WERE HAPPY WITH THE FENCE WHEN IT WAS PUT UP. BUT VERY UNHAPPY TO THE LACK OF RESPONSE TO THE PROBLEMS WE WERE HAVING DOWN THE ROAD......
Description of Work: WE HAD A FENCE WITH A GATE INSTALLED IN OUR BACK YARD 2 YEARS AGO BY THE FENCE STORE. WE HAVE BEEN HAVING PROBLEMS WITH THE GATE AND CALLED TO HAVE IT LOOKED AT, KNOWING IT WAS NO LONGER UNDER WARRANTY AND ADDITIONAL MONEY WOULD HAVE TO BE PAID FOR THE REPAIR. I STARTED CALLING AT THE END OF MAY 2003. I MADE ABOUT 4 DIFFERENT CALLS DURING THE MONTH OF JUNE. I FINALLY SPOKE WITH SOMEONE ON JUNE 30TH. WE SET UP A TIME ON JULY 5 FOR HIM TO COME AND LOOK AT IT. HE NEVER CAME. I WAITED 1/2 HR PAST THE SCHEDULED TIME, I CALLED THE COMPANY...THEY PAGED HIM WITH NO REPLY. I CALLED THE FENCE STORE AGAIN ON MONDAY JULY 7, I WAS ASSURED SOMEONE WOULD CALL ME THAT DAY. NO CALL. THAT WAS 2 WEEKS AGO. I HAVE CALLED ANOTHER COMPANY.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$850
DAVID P.
06/2003
5.0
fencing
+ -1 more
I WAS IMPRESSED WITH THEIR FLEXIBILITY. THEY WERE WILLING TO QUOTE FOR REPAIR (IF FEASIBLE) AS WELL AS TOTAL REPLACEMENT. OTHER CONTRACTORS ONLY WANTED TO ESTIMATE TOTAL REPLACEMENTS. THE ESTIMATOR CAME THE SAME DAY, JUDGED THE FENCE TO BE REPAIRABLE AND QUOTED FOR BOTH REPAIR AND REPLACEMENT. AFTER A THREE-WEEK WAIT (PRETTY MUCH UNAVOIDABLE THIS TIME OF YEAR), A FENCEBUILDER CAME AND DID A NICE REPAIR JOB, INCLUDING WORKING WELL WITH THE CITY POST-HOLE INSPECTION REQUIREMENT.
Description of Work: REPAIR OF LARGE SECTION OF FENCING BLOWN DOWN IN A WINDSTORM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$625
FRANK Z.
05/2003
5.0
fencing
+ -1 more
SINCE MY ORDER WAS FAIRLY SMALL, I WAS ABLE TO WORK WITH THE SCHEDULER TO WORK IT AROUND SOME OTHER JOBS. NOTE: RAIN DAYS CAN DELAY EVERYONE'S SCHEDULE SO IF INSTALLATION TIME FRAME IS CRITICAL, SCHEDULE IN RELATIVELY 'DRY' WEATHER.
Description of Work: RUN A STRAIGHT LINE OF 5' GALVANIZED CHAIN LINK FENCE WITH 2 GATES. REPAIR ONE EXISTING GATE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$725
Catherine P.
05/2003
5.0
fencing
+ -1 more
MANY COMPANIES WOULDN''T EVEN BID ON A JOB THIS SMALL. THIS COMPANY WAS HELPFUL WITH THIS LITTLE PROJECT, AND WE''D DEFINITELY USE THEM FOR SOMETHING BIGGER.
Description of Work: WE NEEDED TWO FEET OF CHAIN LINK FENCE ADDED TO SEAL OFF OUR YARD -- THE PREVIOUS RESIDENT DID NOT HAVE A DOG & WE DO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
ALICE K.
03/2003
5.0
fencing
+ -1 more
THEY DID A VERY PROFESSIONAL JOB. THE SALESMAN AND INSTALLERS WERE VERY HELPFUL IN SUGGESTING WAYS TO SOLVE PROBLEMS. THE INSTALLERS WORKED QUICKLY BUT CAREFULLY AVOIDING DAMAGE TO EXISTING SHRUBS AND TREES. WE ARE QUITE PLEASED WITH THE RESULTS AND WOULD RECOMMEND THEM.
Description of Work: EXISTING CHAIN LINK FENCE REMOVED. 6'' CEDAR FENCE INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
LINDA B.
01/2003
5.0
fencing
+ -1 more
THEY DID A GREAT JOB AND WE ARE VERY PLEASED WITH THE NEW FENCE.
Description of Work: FENCE- VINYL. THEY TORE DOWN OUR OLD IRON FENCE AND INSTALLED A NEW VINYL ONE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
CARMELITA G.
09/2002
5.0
fencing
+ -1 more
THEY WERE EASY TO WORK WITH AND RESPONSIVE; THEIR ESTIMATE WAS AS MUCH AS HALF OF OTHERS LISTED IN ANGIE''S AND THEY STUCK TO IT. VERY GOOD ON CLEAN-UP. THEY CAME THROUGH IN EVERY WAY!
Description of Work: REMOVED AND REPLACED BACK YARD FENCING; INSTALLED 4 GATES; BREAK DOWN AND REMOVE WOODEN PLAYHOUSE EQUIPMENT
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,900
LISA K.
07/2002
4.0
fencing
+ -1 more
THIS BID WAS $600 HIGHER THAN RUSTIC WOOD FENCING. THEY ARE A FENCE BROKER. THE SALESMAN WALKED ALL OVER THE PLANTS IN MY GARDEN.
Description of Work: $2450.00 BID FOR 100 OF 4HIGH CEDAR FENCING W 2 GATES. DID NOT INCLUDE REMOVAL OF EXISTING FENCE WHICH WAS ESTIMATED AT $225.00
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
JOYCE C.
05/2002
5.0
fencing
+ -1 more
THE FENCE STORE OFFERS A WIDE VARIETY OF STYLES OF WOODEN FENCES. THE LUMBER IS STAINED AT A FACTORY. THE LATTICE SECTIONS WERE PREASSEMBLED. THAT WAY, THE INSTALLATION WENT VERY QUICKLY. THEY REMOVED AND DISPOSED OF THE OLD FENCING, AND PROVIDED TEMPORARY FENCING DURING CONSTRUCTION.
Description of Work: THIS COMPANY HAS DONE WORK FOR US TWICE. AT THE HOUSE WE USED TO LIVE IN, THEY INSTALLED A CEDAR PRIVACY FENCE WITH A GATE. THAT WAS TEN YEARS AGO, AND IT''S STILL IN GOOD SHAPE. THE PRE-STAINED LUMBER HAS NOT HAD TO BE RESTAINED. AT OUR CURRENT HOUSE, THE COMPANY INSTALLED A MUCH LONGER FENCE WITH TWO GATES. IT LOOKS GREAT. WHAT WAS PARTICULARLY GOOD ABOUT THE FENCE STORE WAS THAT, WHEN THEY MADE A MISTAKE ON THE PRESTAINED COLOR (IT WAS MUCH LIGHTER THAN THE COLOR CONTRACTED FOR), THEY SENT OUT PAINTERS TO CORRECT THE PROBLEM, AT THEIR COST. EVERYONE INVOLVED WAS VERY NICE ABOUT CORRECTING THE MISTAKE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Wrought Iron
FAQ
THE FENCE STORE INC is currently rated 3.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 12:00 PM
THE FENCE STORE INC accepts the following forms of payment: Check,MasterCard,Visa
Yes, THE FENCE STORE INC offers free project estimates.
No, THE FENCE STORE INC does not offer eco-friendly accreditations.
No, THE FENCE STORE INC does not offer a senior discount.
No, THE FENCE STORE INC does not offer emergency services.
No, THE FENCE STORE INC does not offer warranties.
THE FENCE STORE INC offers the following services: CUSTOM BUILT FENCING: CUSTOM WOOD, CHAIN LINK (GALVANIZED & VINYL), ORNAMENTAL WROUGHT IRON, ALUMINUM, PVC, GUARD RAIL & SECURITY GATE SYSTEMS.