GR General Contracting

I need to get a refund on this deal because they never came out. They reached out to try to schedule it but were not professional enough to follow up.

I used this provider last year to power wash our house and was pleased with the results; so this year, when an Angie's Deal of the Day came up for deck refinishing, I bought it. Our 35-year-old deck was in serious need of some TLC; and the stain we had put on last year didn't seem to do much to protect it. The rainy spring/early summer weather didn't work in our favor; but once we were able to schedule the work, everything went well. Phone calls were returned promptly, and the crew that did the work did a wonderful job. I wanted to upgrade to a special-order, industrial-quality stain, and they confirmed the quality of the product as I had researched online and were able to accommodate me. I also paid extra for them to take care of the privacy panel, which was not part of the original deal. I couldn't be happier with the results, and I hope that the deck will hold up much better with this improved product on it and appreciate their expert advice and workmanship.

It went very well. they worked very fast and professional. Deck looks great

My experience was fine. They did the job quickly and efficiently. Scheduling was fine and everything was good. I felt the price was kind of high and they were only here for about an hour doing the work.

They were professional and did a great job.

Work was done well and on-time. Gordon and the one employee I met were very friendly and professional. Ours was a two day job and they got it done as described. We are happy with the results. Hard workers. Cleaned up nicely after the work was done.

Porch was larger than what was included in the deal. It appeared that it was washed well, but stained in between rains and some washed off. He returned to stain areas again in a timely manner. Did not last through the winter and need to recontact to have it touched up. I was advised that their work was guaranteed for a year. Hopefully it can be done for the summer and last through the next winter. Added: Still has not fixed the issue. Did very poor job and it was a big waste of money. Did not last a month, and then told it must have been the condition of the patio. If was the condition, it was not., maybe advise prior and return the money so I can get someone who will do the work properly. Refuses to fix.

GR power washed and re-stained our rather large deck and balcony. They recommended, and with our approval, used quality oil based stain. Also, they replaced a couple of boards on the railings as well as re-screwed down some slightly warped deck boards. Their crews were punctual and worked efficiently. I would use them again.

The two gentleman that came out were very efficient, professional and just generally pleasant. The job was done well in a timely manner and we were left no clean-up to be done. We would use GR General Contracting again.

The work done was excellent. Despite finding additional damage that required more labor and materials, GR honored the original estimate and did the work done excellently. We had a problem with bad grout coming up a couple weeks after the work was completed, and they came out free of charge and replaced the problem areas. Additionally, the materials they used were top grade. The bathroom is now in better shape than it ever was. I would absolutely recommend them, and would work with them again.

It went fine. They were quite efficient.

Started out with good communication. but soon after missed a couple days then when the tiles were put in there was a misunderstanding with the trim then the tile was put down and very uneven. pointed it all out before the grout was put in. But was told that how it supposed to look. But brand new sub flooring was put in so that would have nothing to do with the unevenness, also which made the trim uneven. After all was done I asked about the unevennes? Nothing can be done about that. But did put more grout down to compensate. But now it's all just breaking apart. Just expected better Tiles are uneven in which makes the trim uneven. The grout is coming out in some areas. And is 2 different shades. Did come back out and fixed a small are in 1 of the bathrooms. Just not all of it. It was stated that the floor is uneven. but my house is only 8 years old and they had put sub flooring first. Even when one off his guys came out to redo the different color grout in one bathroom and he commented on how bad the other one was. I mean really? The floor trim pieces are to short.

He was quick to respond to my request for a quote. He arrived on time and was professional. He answered my questions and gave a few suggestions of his own. He took measurements of the rooms. He was able to get a quote to me in an efficient time. He provided a detailed quote for each aspect of the remodel project. I have not had any work done to this point due to waiting for summer to come. GR contracting is definitely in the running for the job.

I both cases Gordon and his team were resonsive, polite and professional. Prices were very reasonable. I would definitely call him again.

I purchased an Angie's List Big Deal for this service and it was fine.

It was barely fair. I wasn’t happy with the service. I was under the assumption that when they power washed the house, they would use some kind of soap or something and it was just water. We had to go a couple of times around the house to have them redo it. They didn’t use any solutions to take of the grime and stuff. I kept having phone tag with the guy.

I communicated in setting up the appointment that the one area in need of repair was a 3rd floor dormer window and difficult to reach from the office roof as a 6 foot step ladder was not long enough. The crew of 2 people arrived and after I explained what needed to be done to the 3rd floor window and then a first floor crawl space entrance they got ladders out and did some reviews/inpspections of the two areas and then left in the vehicle they came in for close to an hour. Upon returning they worked on the 1st floor crawl space entrance and then came to the door to inform me they didn't have a long enough ladder to do the work on the 3rd floor so they would need to come back another day. After they left I looked at the 1st floor work and found that they used unpainted/untreated wood and did not caulk the area which is only a few inches off the ground. I then contacted the company to ask if they could prime and caulk this area when they came back to finish the 3rd floor. It was confirmed that they would as was a tentative date for a return visit. After that day came and went I happened to look at the 3rd floor window and noticed that it was done and then went around to look at the 1st floor to find that it was still not primed or caulked. I completed that work as it fortunately was warm enough to do that before the rains started. Upon replying back to the company that I completed this and inquired if any other wood spots on the 3rd floor were found I received a reply back that no other spots were reported but no acknowledgement of the 1st floor work that wasn't completed. To be clear the work done seems to be good quality and maybe priming an caulk was a wrong assumption on my part but had they shared the plan to fix the area I could have primed the wood before they installed it. Also the fact I had to follow up instead of they contacting me it came across that the company was doing the bare minimum to honor the coupon value instead of looking at this as an opportunity for doing all they could to take care of the customer with the opportunity to gain additional business in the future which was my goal in trying them out for this.

I had to initiate all contacts. Provider responded only twice, and on those occasions, he gave a one sentence apology(by email) but would not attempt to schedule a service date. After more than a month of this game I could no longer believe his sincerity and just gave up. If he was actually serious about honoring the contract (an Angie's List promo offer) he would have had the courtesy to take a minute to call or email me with a status update. When I finally informed him that I was cancelling the contract, he told me that anyway he couldn't do the chimney repair that I requested as part of the job -- despite the fact that he lists that type of repair on his website. It's hard to believe that a company that behaves like this actually remains in business.

they came out to do a window seal for the winter and it was decided when he looked at my windows (all sliding glass doors) that he couldnt really help much. he gave me a credit for the price of the service against any other contracting item which i have not used yet. i appreciated his honesty and not wanting to waste my time and money.

I purchased a big deal coupon for this company. The service was fine. I would recommend them. They did the work at a reasonable price. I contracted with them for other services. I had them do some other work the day they came out to do the coupon. It took them about two months to come out and do the work because they were very busy with the weather had gotten them behind. But that was okay, I didn't have a problem with that.

He did not do the work that I was looking for.

We had a great experience with Gordon and his crew. Workers always showed up when expected and on time. Everyone we dealt with was very professional and mindful of the fact that we have three small children. Gordon kept me up to date with what was happening and explained any issues or challenges as they occurred. The job was completed within the budget that we had agreed upon. Gordon was straight forward and fair with his quote. The only incremental costs were due to changes that I had asked for. Gordon and his crew were flexible and accommodating with all our changes and questions. The quality of the work is excellent. We are pleased with our new finished basement.

Provided a free onsite estimate. Came in on time and on budget. Cleaned up all of the work area prior to leaving. Very friendly and easy to work with. Even offered to change some other light bulbs and match a few of our old cans to the new ones without increasing the quoted amount of time to do the additional work. Honest, easy and fair. You can hardly ever put those 3 words together anymore. Well done!

We had discussed some repair of the deck but only painting was done.

Scheduling was convenient, provider arrived on time, described work, and completed it as described