Poul's Landscaping

After an 8 month renovation of the interior and exterior of our home, the landscaping was the final piece we needed to finish before a big housewarming party. With a very tight timeframe and no idea as to what we wanted, we met with Andrew at our home. Andrew asked all the right questions, budget, timeline, likes and dislikes and what our overall vision was for the home. Andrew was great about giving us examples and really listening to what we wanted. Since we had such a tight timeline, Andrew was very quick to get us a proposal, quote, and a list of all the plants/trees he planned to use. He had listened and understood us and the vision so well, we were happy with and didn't have to change any of the plants he proposed. The installation was scheduled promptly and the whole team was very professional and did excellent work. When the plants and trees arrived, they were beautiful, full, lush and very healthy looking. The installation went very smoothly and very quickly. A week later some one from Poul's came out to do a walk through with us to tell us about each plant and how to care for everything they had installed, a very nice and much appreciated touch. Everyone from Poul's has been courteous, professional, overly helpful and understanding. Our housewarming party came and went and people were gushing over the landscaping. We will definitely be using Poul's again when we are ready to landscape our backyard.

Late last fall we needed a true landscape designer so we turned to Angie list and found Poul's Landscaping. RICK came for the initial brainstorming session to hear our vision of a perennial makeover. We are not plant experts so we were leaving it up to RICK who made a great impression that initial visit. RICK's next visit was to show us his blueprint drawing. It looked outstanding and he included pictures of the landscape that he was proposing which really brought the blueprint to life. With winter around the corner RICK suggested we plant only what would survive the coming months so we started with a few trees, boxwoods and bushes. This spring, RICK came back and finalized the rest of the perennial landscape and they were planted in June. RICK is extremely knowledgeable, creative, listened intently to what we wanted to achieve, and stayed within our budget. He was onsite every step of the way guiding his team (who were also wonderful and hardworking). The finished product is beautiful and we couldn't be happier. RICK's expertise and customer service went above and beyond all our expectations. Having had such a wonderful experience with RICK, we decided to hire Poul's maintenance department to do our fall and spring cleanup, fertilizing program, core aeration and mid-summer pruning. JON and his team have been on time with all our scheduled maintenance services and have done a terrific job. We get a call ahead of time letting us know when they will be coming and what service they will perform on that day. Overall, Poul's has been an outstanding company to work with in all aspects of our landscaping and we highly recommend them to everyone.

They came out in early May and gave me a estimate for the work I wanted done. After deciding to hire them based on the cost and their ideas; they started the job in early July. It took them 6 full days to complete everything. Throughout the whole process I was kept informed on what was going to be done daily. They've been back twice since the project was finished to correct some small issues. Dan and Rick were prompt in returning my calls and answering all of my questions. I couldn't be more pleased with the finished results. I have already recommended them to some friends because of the quality of their work.

The service was Great! They were the best as far as my selection from any other company. It was how they presented themselves that also made the service great. They were also very friendly.

Great! High quality professional team. Showed up on time, took real care about their work and did a great job! I was proud to show my family my new home when they were done.

As a friendly update - I did receive an estimate a couple days after crafting the initial review. I'm very appreciative for that and will give it consideration and see where we go from here. ----- My first contact with Poul's started off as promising. The gal I spoke with on the phone wasn't sure if they'd have availability for what I needed estimated/worked on but would follow up. I believe it was Dan who followed up to listen to what I wanted done and told me they weren't taking on more clients this year. I understood and went about my way. A few weeks later, I decided to try using the new SnapFix app from Angie's List. I explained my need and they messaged me to tell me that Poul's was interested in more information. Skeptical, Angie's List encouraged me to give it a shot - so I did. I spoke with another person in the office and explained what I wanted done. Then I spoke with Dan later that day. He said he'd come by that week and that I didn't need to be there for it and he'd let me know if they could provide an estimate for what we wanted to do. I waited through the week to hear back or see a note in the mailbox or something but I have yet to see anything. It's unfortunate. I would've loved to have one of the many A experiences I read about.

Jon Lee was on time. Friendly and personable, he seemed to know his plants and weeds. Because it's his busy season, our clean up could not be started until August. Jon will be writing an estimate and his office will send it over. No pushy pressure...I like that

Rick and his crew did a great job landscaping our front yard. During the process, Rick was responsive to our numerous questions and really worked to stay within our budget. The price was a little bit higher than our other bids, but I really liked the ideas Rick had for our design. He went to school for this and really knows his plants--not something I can say for some other landscape companies we had bids from. They had a good size crew working and finished the project in one day. I liked that they also gave instructional materials on how to care for your plants after the project was finished. Rick continues to answer my questions I may have about the plants and responds in a timely manner--even though the project was completed awhile ago. I would definitely use them again!

They came when they said. I liked the quality of their work. They are a little pricey but I’m sure they are worth it.

This was my 2nd year working with Poul's. Last year, I worked directly with Dan. This year, I worked with Jon. He was professional and prompt. I really appreciated our initial meeting where we discussed the work that needed to be done this year, and then the rest of our communication was by e-mail. It seemed to take longer to get the work scheduled this year - but I'll bet that's due to the long winter toying with schedules. The work was excellent. The crew arrived promptly and worked for most of the day. They did a great job and really were thorough about hauling all of the yard waste away. There were a few tasks that we had agreed on that were overlooked on that day. Nothing minor - trimming the lilacs, removing a rose bush, removing a small dead bush, and hard-pruning the dogwoods by the front windows. The weather has set them back a bit and I'm still waiting for the crew to come back to finish - but I'm not concerned. My experience with Poul's has been wonderful and I look forward continuing our relationship. They are prompt, easy to do business with, and they do what they say they'll do (and if something gets overlooked - they make sure to finish the job).

Jon has been very helpful and responsive from the start. He came out to give me an estimate and arrived at the time we agreed on. The estimate for a Spring clean up and weekly lawn maintenance is very fair and I signed the contract. I have reached out to Jon two more times to get some planting and evergreen trimming done. Both times he was very responsive and the jobs were done within a week. I'm very pleased with the level of service from Poul's.

The service was just average. They finally did some work but it was a bait and switch.

Pouls Landscaping was amazing. The village turned a simple remove and replace of a retaining wall into a nightmare. Poul's had to provide them with a blueprint so the village engineers could approve. The approval process took longer than I thought. Poul's was patient with my constant calls to see if they obtained approval. After they received the long awaited approval they got back to me right away and scheduled the job. It turned out fantastic. Would use them again in a heartbeat.

It was excellent! It was very great! It was very good. The landscape designer was very professional, very prompt, and very good. The installation crew was great too.

Quote too high. Poor response. We ended up using another contractor that was fabulous.

Poul's did an exceptional job. Andrew came out and discussed what I wanted done. He drew up a plan for the patio within a week and was able to get the work completed before Thanksgiving. Throughout the project, Andrew stayed in contact with me. After removing the deck, we discovered some rotted wood along the foundation that needed to be replaced and a crack in the foundation that had to be filled. Andrew had a contractor replace the wood on a Saturday so they could stay on schedule. The 3 gentlemen doing the work, did a great job. They worked extremely hard even when the whether started getting cold. They were here early every morning and made sure everything was cleaned up before they left. That included sweeping the driveway and picking up any trash. Their work on the patio was high quality. I found it extremely easy to work wth Poul's. The plan was well thought out and what I wanted. They stayed on schedule despite a few unexpected issues that had to be resolved. The patio and the yard turned out more beautiful than I even imagined. I would highly recommend using Poul's for your landscaping project.

They did a wonderful job. It was a difficult task - especially the stairs which were tied in with the retaining walls. The end result is my stairs are much safer and user friendly than my previous railroad tie stairs. Since the work was done in November and the snow moved in quickly after they were done, I have not been able to enjoy the new stairs. I may habe more to add in the Spring.

After moving into this home earlier this year, we wanted to add a very usable outdoor space to our backyard. We knew how we wanted to use the space but didn't have any good ideas for what exactly to do to manage the limited area we had to work with. We decided rather than go with the lowest price we could find we really needed the expertise of someone who could creatively look at the space and come up with ideas. We interviewed and solicited proposals from three landscape design firms, all with good feedback on Angie's List. One came, listened to what we were looking for and took a lot of measurements, then we never heard from him again. Another took all the information and called us later to inform us that our village had stormwater runoff restrictions and we already had our limit of impermeable surfaces, so there wasn't anything he could do. Andrew from Poul's listened to what we were hoping to do, made a ton of great recommendations, and researched what the stormwater runoff restrictions were and found that we indeed did have enough under the limit to add a patio and still be within village requirements. I should note that he did this all above-board -- he worked with the village to get all necessary permits, etc so we know we are in compliance. He listened well to what we said, incorporated our ideas but also made many good suggestions as well. He was very responsive to our many requests for changes, information on different plant types and care required, pros/cons of different paver material, etc. He has a good eye for what will look good together and how to blend the house, existing landscaping and hardscapes, and new material together. The crew that did the work were professional and courteous. They had good attention to detail and didn't cut corners. Overall we are very happy working with them and the end product.

The quote process worked well and we explained to them all of what we needed. And they are going to come out supposedly next week to do the fall cleanup for us. And I am talking to them about doing next year.

I had a lot of plans for our overgrown lawn and poorly maintained landscaping, and the guy who came out was very professional. I really appreciated his honesty, as he even even suggested to call someone else for some of the work. He admitted they could do it, but not in a timely or costly manner. The rest of the plans, he gave such great information regarding what kinds of plants we had growing in our yard- what would be easy to maintain and what will be a big hassle. He gave me a very rough sketch, and a ball park figure of what I wanted to be done, and explained why everything would cost so much. He even gave ideas on how to cut the costs down, and improve flow and maintain individual taste as our yard is open to our neighbor's yards as well. This was all part of our FREE estimate!! We plan on doing the work as he suggested, but not until the spring as he suggested. I was very impressed with his openness to share what we could do on our own to save costs, but also make our landscaping beautiful.

My wife and I needed some fall clean up done and some flowers planted. We called several service providers, including Poul. Poul, and scheduled estimate appointments with all of the other providers. Out of all of them, Poul was the only provider that showed up to do the estimate. The other providers just blew us off. When we called to get an estimate, they came out shortly thereafter and did a walk down of the our yard with my wife and me, and we talked with the representative about what we wanted to do. The representative also had some helpful ideas about what to do with our yard. The quotation was completed in a timely manner. There was a little back and forth on the quote, but that is to be expected. They came out on the day they said they would. They arrived early in the morning. We were at work while they worked on our yard. The neighbor said they were there until pretty late in the day. My wife and me were pleased with the work they did. The price to do the work was within reason. I would definitely consider hiring them again if we had another large project like this.

They were great. Came out the day I called to give estimate. Fair price and was able to come out in one week. Did an extraordinary job. Yard had not been maintained for a year. Major weeds, leaves, overgrowth. Mulch was missing in areas. Cut back bushes. Dead headed, removed, spent plants. Trimmed back perenials. Trimmed and pruned trees, Oaks!, up to what they could reach. Raked, weeded, edged. Scraped away excess dirt and debris from areas to be mulched. Blew off all walk ways, decks, patios. Even raked and cleaned out a sunken patio. Spread mulch effectively and quickly. Very thick layer. Hauled away all material. Cleaned up behind themselves. Extremely pleased with work preformed. Will be having them come out 2-3 times a year from now on.

I couldn't be happier with the service and results. Rick's suggestions were outstanding. He provided us with plans, and gladly made the revisions we requested. He planned it so that all of our plants will bloom at varying times throughout the seasons. Poul's also made sure to even areas with sod where our sidewalk was raised above the ground. After all the landscaping was installed, Rick has stopped by periodically to check on the condition of our landscaping.

I called for an estimate for some lawncare/edging and mulching and had someone call me back w/in a few hrs to set up an appt. that afternoon. Dan was very professional, took his time going over everything we wanted done. They came as they promised 5 days later confirming it by phone and email. We were very happy with Dan and his crew who did an amazing job with no cleanup for me to worry about. I will definitely recommend them to my friends and will use their services in the future.

From the very beginning, the staff at Poul's has been very helpful in identifying our needs and offering solutions. We spent time in the beginning looking at plans, walking around their facility, and discussions at our home. The install went as planned and the follow up care has been good as well. We are very happy with the results.