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Precision Door Service

Garage Doors, Doors, Electrical

About us

Precision Garage Door Service serves greater Chicago and Northwestern Indiana. We provide the types of services one would expect from a locally-owned company, while ensuring the reliability and security of a national franchise company. At Precision, we fix garage doors right– with this singular focus we have pioneered the industry standard warranty for garage door repair. The training program we provide for our expert technicians is second to none in the garage door industry. Precision Garage Door Service is a full-service garage door company specializing in new garage door installation, garage door repair, replacement garage doors and repair of garage door openers.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections

Services we don't offer

Gates Commercial doors Retail parts

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7563 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 563 reviews

Gwen M.
11/2015
1.0
garage doors
  + -1 more
I purchased this deal by mistake. I called and your staff voided it for me. Please remove this reminder from my account.
Description of Work: Provider did nothing because I canceled the service that I had bought by mistake.
Rating CategoryRating out of 5

Scott W.
11/2015
5.0
garage doors
  + -1 more
Good price, punctual, responsive. I would use them again.
Description of Work: Garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for your business, we appreciate it. Regards, Greg

joseph A.
11/2015
5.0
garage doors
  + -1 more
Did what they said they would do. Showed up on time. Did a good job, offered some additional services, (which I appreciated), gave me some additional Garage door still working well.
Description of Work: Garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], We appreciate your business, thank you! Regards, Greg

Jenise S.
11/2015
5.0
garage doors
  + -1 more
It went well, they did what I asked and then when I requested extra services, they gave me a quote and came back out a few days later to complete the job.
Description of Work: Serviced my garage door, replaced the rollers with ceramic ones and then came back and replaced the rubber stripping around the edging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
[removed member name], We appreciate your business, thank you! Regards, Greg

robert V.
10/2015
4.0
garage doors
  + -1 more
They did a fine job. I didn't pay more than the "Big Deal" I purchased.
Description of Work: I purchased a "Big Deal" for Precision Door Service. It was for the garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed] We appreciate your business, thank you! Regards, Greg

Susan W.
10/2015
5.0
garage doors
  + -1 more
Very friendly, very professional. Called ahead and arrived in the time frame promised. Thoroughly described issues with garage door and opener. Would definitely call again if I need garage door service.
Description of Work: Garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
{Member's name} Thank you very much for your business and for the great review! Regards, Greg

Valerie W.
10/2015
1.0
garage doors
  + -1 more
I contacted the vendor at the end of September and set up a time for someone to come out on 9/28/2015 between the hours of 11:00a-3:00p. My husband waited all day yet no one called or came to the house. We reasoned that there may have been a mix-up since there were a couple of dates discussed so he waited on the next day to no avail. When he called the office, he was told that someone would give him a call; there was never a call. I reported this to Amazon and was credited for the price of purchase. It is a mystery as to why there was no follow up. I can only speculate but after seeing all of the glowing comments, I felt that I needed to add my experience to the list.
Description of Work: I purchased this service from this vendor through Amazon. When I initially purchased the service, I was told that there would be someone to follow up with me within 24-48 hours. That did not happen.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Walter H.
10/2015
5.0
garage doors
  + -1 more
It went better than expected
Description of Work: they were very honest. they told me I didn't need a tune up and that there would be no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
[Member name removed], Again, we would like to thank you for your business. Regards, Greg

Beverley M.
10/2015
5.0
garage doors, doors
  + 0 more
Technician was very prompt and clearly explained that the rollers they provide wouln't fit the door we have. The ones we have on our door are thin as well as the attaching rods and the ones they provide are much thicker and sturdier. So while he was here I went ahead an got an estimate for a new door and installation quote which seems to be the best option for us. We will be contacting them again soon.
Description of Work: Garage door tune-up, roller replacement

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed], If you have any questions in reference to the quote please, give us a call at 708-474-6657. Regards, Greg

Rosebud H.
09/2015
4.0
doors
  + -1 more
still not able to use the door. I purchased the part that the door needed, but he never actually got the door to open properly. He told me he did not want to be responsible.
Description of Work: Came to repair a garage door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed], Thank you for understanding the safety issues that are at hand with your door! Regards, Greg

Nichol T.
09/2015
4.0
garage doors
  + -1 more
I felt like they were more worried up-selling me rather then fixing my issue.
Description of Work: I purchased a maintenance package for my garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Precision Door Service
[Member name removed], Thank you for your business and the review. Regards, Greg

Utpal P.
09/2015
5.0
garage doors
  + -1 more
Replaced all rollers, lubricate spring, changed belt rod since previous installer did not perform good job on replacement. He replaced 8 feet (original) with 7 feet! Glen from Precision door was a great guy and he gave me $150 quote to change it with 8 feet so that my garage door opens all the way up. He adjusted all required settings and no my both garage door are very quiet and smooth. I would strongly recommend Precision Garage doors to anyone and won my confidence. Thanks. Utpal Patel
Description of Work: Replaced all rollers, lubricate spring, changed belt rod since previous installer did not perform good job on replacement. He replaced 8 feet (original) with 7 feet! Glen from Precision door was a great guy and he gave me $150 quote to change it with 8 feet so that my garage door opens all the way up. He adjusted all required settings and no my both garage door are very quiet and smooth. I would strongly recommend Precision Garage doors to anyone and won my confidence. Thanks. Utpal Patel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Response from Precision Door Service
[Member Name Removed], Thank you very much for your business. We appreciate the excellent review too! Regards, Greg

Tony L.
09/2015
5.0
garage doors, doors
  + 0 more
My garage door was definitely in need of serious repair. Precision Door arrived the next morning (on a Sunday) and quickly executed the repairs. Although I thought the door only need a new spring, the technician provided a thorough explanation of the repairs required. Since I'm an engineer, I appreciated the complete explanation of the work needed. He was accurate and I completely agreed with his assessment. The work was completed quickly and I couldn't be happier. Overall, precision door provided excellent service with a lifetime warranty. I also appreciated the e-mails with the technician bios prior to their arrival. This provided my family a sense of security in knowing who was coming to provide the service before they arrived. Precision Door should expand their customer service model to service more than garage doors. They are way ahead of the competition in terms of their use of e-mail and customer service to share information.
Description of Work: Rebuilt garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Response from Precision Door Service
[Member name], Thank you for contacting us and for your business! Regards, Greg

Debra P.
09/2015
5.0
garage doors, doors
  + 0 more
nice guy, explained a lot about the different parts of garage door, and what he was fixing, what might need fixing in future. he also replaced he seal strip at the bottom of the doors - which really needed to be done!
Description of Work: replaced rollers, adjusted doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member Name Removed], Thank you for your business and for giving us a great review. Regards, Greg

dennis D.
09/2015
5.0
garage doors
  + -1 more
Great service, very professional and did the work at a fair price. Highly recommended.
Description of Work: Replace garage door cables, adjust rollers, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Precision Door Service
[Member Name Removed], Thank you for the review and for your business! Regards, Greg

Michael H.
09/2015
5.0
garage doors
  + -1 more
Great. Prompt, courteous, and thorough.
Description of Work: Safety check, lubrication, roller replacement, alignment, retest, and review.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for taking the time to give us a great review and, for your business! Regards, Greg

David B.
09/2015
5.0
garage doors
  + -1 more
I purchased the Big Deal for a $99 garage door tune-up and roller replacement. I was scheduled quickly for the near future. The service tech that came out was on time and was very professional. He completed the service in under an hour. He spent several minutes before the service walking me through what he would be performing. After the service, he spent 10 minutes talking to me about his findings. Our garage door had not been serviced in the 3+ years we had lived at this house so it was slow and noisy. After the tune-up it is much faster to open and close and is very quiet! The technician was honest with me and did not try to upsell additional (unneeded) services.
Description of Work: Big deal: Garage door tune-up and roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed], We are pleased that you are happy with our services. Thank you for your business! Regards, Greg

Doug H.
09/2015
5.0
garage doors, doors
  + 0 more
The technician did a good job. He did try to upsell but ultimately we decided to just fix the problem and take advantage of the garage door tuneup special and the door was working well when he was done. I would use them again.
Description of Work: Replaced broken spring and did the $99 tuneup special offered through Angie's List

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Precision Door Service
[member name removed], Thank you for the excellent review! Regards, Greg

B S.
09/2015
5.0
electrician, garage doors
  + 0 more
The service provided was outstanding! The service tech was running a little behind schedule, but kept me well informed on a time when he would arrive. He was very professional. I have already told people about this company. Thanks again!
Description of Work: Change my the rollers on my garage door, lubricate the joints and changed my light bulb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], We truly appreciate your business, thank you! Regards, Greg

N G.
09/2015
5.0
garage doors, doors
  + 0 more
Arrived in the time frame scheduled, performed all work quickly & thoroughly, repairman was friendly & organized. All in all a positive experience.
Description of Work: Replaced rollers, greased hinges & door opener, repaired roller casing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for taking the time to give us a review! Regards, Greg

Delano O.
08/2015
5.0
garage doors
  + -1 more
Went very well, replaced the rollers on the door, and gave me information about what went wrong and gave me information about possibly getting a new door.
Description of Work: Garage Door Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed], Let us know if you would like to move forward with the new door. Also, thank you for your business! Regards, Greg

Charles H.
08/2015
5.0
garage doors, doors
  + 0 more
Honest, timely, easy to work with. We had a $99 coupon/deal to have garage door wheels replaced. The door stopped working electronically and the company happily fixed what we needed done for the $99, even though the wheels weren't the problem.
Description of Work: Fixed broken garage door: replaced rusted wire cords and checked all workings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for the great review! Regards, Greg

Dennis W.
08/2015
4.0
garage doors
  + -1 more
Arrived on time and as scheduled. Professional worker who explained what he was doing throughout the process.
Description of Work: Garage door tune up and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed], Thank you for the business! Regards, Greg

Debbie L.
08/2015
4.0
garage doors
  + -1 more
It was okay. Their service was about average. I feel like the price was not a deal and that there was more to be done. Their responsiveness was pretty good.
Description of Work: I used Precision to do my garage doors.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Response from Precision Door Service
[Member name removed], I apologize for you not being happy with the quality of work done. If there is something else that you would like done please let us know. Regards, Greg

Jason C.
08/2015
4.0
garage doors, doors
  + 0 more
The provider missed the first appointment completely. They were apologetic and did make the 2nd appointment. The tech that came was very professional and knowledgeable. Unfortunately the end result was just ok. The door is quieter, but it does not work as well as it did previously. It sticks and will not go completely down at times. Previously this would only happen occasionally and when I told the tech about it, whatever was done to repair it actually made it worse.
Description of Work: Provided door tune-up as well as replaced the rollers.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$99

Response from Precision Door Service
[Member name removed], Thank you for your business and for allowing us to come back out. There was a communication error from the call center on scheduling. Regards, Greg

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Electrical

FAQ

Precision Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
No, Precision Door Service does not offer eco-friendly accreditations.
No, Precision Door Service does not offer a senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections
Gates Commercial doors Retail parts

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day