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Precision Door Service

Garage Doors, Doors, Electrical

About us

Precision Garage Door Service serves greater Chicago and Northwestern Indiana. We provide the types of services one would expect from a locally-owned company, while ensuring the reliability and security of a national franchise company. At Precision, we fix garage doors right– with this singular focus we have pioneered the industry standard warranty for garage door repair. The training program we provide for our expert technicians is second to none in the garage door industry. Precision Garage Door Service is a full-service garage door company specializing in new garage door installation, garage door repair, replacement garage doors and repair of garage door openers.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections

Services we don't offer

Gates Commercial doors Retail parts

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7563 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 563 reviews

Jodi W.
02/2021
5.0
electrician, garage doors
  + 0 more
I contacted Precision Door on 2/9/2021, the scheduler had an appoint that same day available, however, I scheduled the Technician for 2/10/2021. I had a few concerns regarding the operation of the door, due to it's age. The Technician was timely, friendly and knowledgeable. I would most definitely call back Precision Door in the future.
Description of Work: Regular maintenance Tune-Up needed, due to age.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joyce M.
12/2019
5.0
garage doors
  + -1 more
Repair was completed in a timely manner, new remotes looked good and worked great.
Description of Work: System repair and purchase of new garage door remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Valerie D.
06/2018
5.0
garage doors
  + -1 more
The service was great. The representative was on time and professional. I haven't had a problem with my door since.
Description of Work: Installed new rollers on my garage door and realigned the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol K.
04/2018
1.0
garage doors
  + -1 more
BEWARE! I called Precision Garage Door because my garage door would not close. The technician they sent told me I needed a new garage door. I believed him. This costs $2,000, which included some bogus lifetime warranty. After the new garage door was installed, a day later I had the same problem, the door would not close. They sent a "technician" who didn't fix the problem. The problem was a loose wire to the garage door opener. So, if your garage door opener light is blinking and the door won't close, call a company who can repair your garage door opener. And, that company is not Precision Garage.
Description of Work: Garage Door Repair

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,000

Dorothy M.
01/2018
5.0
garage doors
  + -1 more
It went very smoothly. Issue was assessed immediately, parts were on hand and work was done efficiently. The garage door now looks and works better than before it broke.
Description of Work: Garage door opening pulled away from the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
[Member Name Removed], Thank you for your business and for taking the time to give us a "A" review. We do appreciate it! Regards, Greg

Shirley D.
11/2017
5.0
garage doors
  + -1 more
I just wanted to take the time to write a review. When my garage door would not open or close I called Precision Door Service and they got someone out within 24 hours which was awesome in itself but I could not have asked for better service. Cody Wilkerson was my technician and he was great very friendly and professional. He assessed my issues within minutes and had me up and running within a half hour, he also took the time to explain to me the issue(s). Very pleased with the work the experience and the price will definitely use again.
Description of Work: Needed garage door repair would not open or close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Precision Door Service
Thank you very much for your business, and for taking the time to give us a "A" review. We truly appreciate it! Regards, Greg

Jessica S.
11/2017
5.0
garage doors
  + -1 more
very professional and prompt. great price. would call them again.
Description of Work: replaced broken garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
We would like to thank you for your business. Regards, Greg

Karen J.
10/2017
4.0
garage doors
  + -1 more
This was a $99 big deal purchase. It was okay, I guess. I mean, I haven't had trouble so far. There was definitely additional charge. They got the garage door fixed quick, so they were quick. They came quickly and they performed the work quickly. Everything is working now, although it is making a little noise now. It might be nothing, I don't know.
Description of Work: They replaced a spring, I believe, and replaced the rollers.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Precision Door Service
Thank you for your business. Regards, Greg

Clarencetta T.
09/2017
4.0
garage doors
  + -1 more
THEY DID A GOOD JOB FAST, VERY PROFESSIONAL
Description of Work: REPLACE GARAGE ROLLERS

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
Thank you very much for your business! Regards, Greg

Albert B.
09/2017
5.0
garage doors
  + -1 more
Did an outstanding job was fast clean and very nice to work with. I would use them again without thinking about it.
Description of Work: Change out rollers Also added in cables the day they came.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Door Service
We would like to thank you for your business and for the great review! Regards, Greg

Annette W.
07/2017
5.0
garage doors
  + -1 more
They showed up on time and did a great job! There were no problems and they did exactly what they were supposed to do. I would highly recommend them to others.
Description of Work: I purchased a big deal for Last Chance: $99 for Garage Door Reconditioning PLUS Replacing your Rollers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
We appreciate your business, thank you! Regards, Greg

Love Ann D.
06/2017
5.0
garage doors
  + -1 more
Great work helpful information and professional installation much appreciated!!
Description of Work: Garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for your business. Regards, Greg

Linda R.
06/2017
2.0
garage doors
  + -1 more
Terrible. Repair didn't last 24 hours, door only opened once. I called the company and asked to talk to the manager. I called several times and the people who answer the phone were very nice but the manager/owner Greg Nenni or anyone else ever returned my calls. I thought that was terrible customer service so I didn't use them to replace the opener, I used another company. If I couldn't get a call back regarding a small repair, I was worried I would get the same response if I spent a lot of money replacing the opener.
Description of Work: Had garage door opener repaired. It was old but he fixed it anyway saying it probably wouldn't last.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0


Response from Precision Door Service
[Member Name Removed], I am concerned with the bad review and the timing of it. We were originally called out to your home on 3/7/17, due to your operator not working after you tried reprogramming the unit yourself and you would possibly be interested in a new operator. Upon arrival on 3/7 your technician did a 25 point inspection which is noted that the safety reverse and limit switch failed as well as the rollers and end bearing plates failed too. The technician gave 3 options to fix and repair and he was told that the repairs were not in the budget. So, I'm concerned that 3 months later we get a poor review after we recommend 3 different options. The options are still available if you would like to proceed. Please notify us at 708-474-6657, we will be happy to schedule a time to fix the issues at hand. Regards, Greg

Rodger S.
05/2017
5.0
garage doors
  + -1 more
Serviceman was prompt, efficient, and the cost was reasonable. I will use them again for garage door maintenance
Description of Work: Spring replacement on garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

MARC M.
04/2017
5.0
garage doors
  + -1 more
Cody was fantastic! He arrived within the scheduled time window, knew the repair that was needed before he arrived, had the parts prepared, and was careful to review the repair job before he started. Everything was completed in 20 minutes and Precision Door gave me a nice discount for the service (because of delay in scheduling the service call).
Description of Work: Repair to garage door base seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Door Service
Thank you for your business, and the great review! Regards, Greg

Danielle O.
04/2017
5.0
garage doors
  + -1 more
Precision Door Service is excellent. I've had them a couple of times and they're very good. I was having problems - not the full motor - but there was something wrong with it and they repaired it. They do a good job; they come out, they're here on time, the gentleman right away identified the problem and he gave me a couple of options. I took the smaller payment option, which he let me know the repair would only last for so many years, but that was fine. Other than that, that's what stood out.
Description of Work: They had to repair the main garage door that goes up and down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
We appreciate you business and the excellent review! Thank you! Regards, Greg

Linda K.
04/2017
5.0
garage doors
  + -1 more
Needed the major garage door spring repaired and added additional springs replaced due to a price package.
Description of Work: Had a MAJOR garage door spring repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for taking the time to give us a great review! Regards, Greg

Gerard V.
03/2017
4.0
garage doors
  + -1 more
They were not sure of the package I purchased and I had to ask them to replace the wheels. My smaller door is still not working right as the electronic eyes are not aligned.
Description of Work: Tune up both garage doors and replace wheels

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

Response from Precision Door Service
Sorry, if there was a confusion on the packages. If I can be of any assistance to clarify. Please call me at 708-474-6657. Regards, Greg

Michelle R.
02/2017
5.0
garage doors
  + -1 more
Install was great. Ryan was terrific in explaining door differences; letting me know the type door I already had and possible life remaining in the door. He explained details of the lifetime warranty on the new door and how any replacement/ repair costs are free; however, you must pay for the technician coming out. Ryan was the salesperson and the installer. He arrived on time, professionally completed the job, requested I inspect his work, made adjustments based on my request then left. He was awesome! I hope the entire staff at Precision Doors is as exceptional as Ryan represents the company.
Description of Work: This is a company I contacted to obtain pricing on garage door replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Precision Door Service
[Member Name Removed], Thank you for your business and for the "A" review. We really appreciate it! Regards, Greg

Nancy B.
02/2017
5.0
garage doors
  + -1 more
The technician, Ethan, I think, was top notch. My husband was very impressed, and he is a perfectionist. The work was professional and efficient. I've been in and out of hospital after surgery; so sorry to provide this late. We could not be happier with work performed or the the technician that was sent.
Description of Work: We needed an eval of our garage door. Just moved here in Oct. The garage door made a lot of noise. We were concerned that it needed a lot of work. This tune up was what we needed; now, it's very quiet and smooth

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Precision Door Service
[Member Name Removed], Thank you for the excellent review! Regards, Greg

wende C.
02/2017
5.0
garage doors
  + -1 more
Great, friendly and competent ,timely and work done as expected.
Description of Work: Two coils replaced and rollers and door seal replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you very much for your business!

Clarencetta T.
01/2017
4.0
garage doors
  + -1 more
They came out the next day. I didn't have to pay any more. Sometimes my garage door is not opening, but I don't know if it's my remote or something they did. Just one person came out to do the service. He left the area clean.
Description of Work: I purchased a big deal from them. It was $99 for a garage door tuneup plus roller replacement.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Precision Door Service
We appreciate your business, thank you! Regards, Greg

Sharon T.
12/2016
5.0
garage doors
  + -1 more
It was very good. They're very pleasant people to work with. They were easy to deal with. They are courteous and have knowledge.
Description of Work: They did a garage door tune up and roller replacement. They replaced a spring as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
Thank you for taking the time to give us a "A" review, and thank you for your business. Regards, Greg

Robert F.
12/2016
4.0
garage doors
  + -1 more
The package was for a garage door tuneup, and that went fine. However, the problem with the door was broken springs, which were replaced at a total cost of $430, which is much higher than the $200-$225 cost for spring replacement recommended by Angie's List.
Description of Work: The garage door would not open.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Precision Door Service
We would like to thank you for your business.

Rosalind M.
12/2016
5.0
garage doors
  + -1 more
Great work and attitude of repairman!
Description of Work: Fixed garage springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
[Member Name Removed], Thank you for the kind words! Regards, Greg

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Electrical

FAQ

Precision Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
No, Precision Door Service does not offer eco-friendly accreditations.
No, Precision Door Service does not offer a senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections
Gates Commercial doors Retail parts

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day