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Grout Expert

Ceramic Tile, Floor Cleaning and Waxing, Bathtub Restoration,

About us

Locally owned and operated, we are your reliable grout restoration and grout repair experts. Since 2006, we have been taking care of your tile & grout cleaning and natural stone cleaning the right way the first time. We pride ourselves with customer satisfaction strive to exceed your expectations as a premier tile contractor. We handle both residential and commercial jobs and hold our grout experts to high training standards. Call us today to schedule your free estimate or demonstration! Re-grouting “Nothing shows the wear of a home more than dirty or discolored grout.” Grout joints will typically begin to deteriorate and discolor in the tub or shower area over a period of time while your tiles themselves may maintain their original beauty and shine. Our process of grout removal and replacement will give you that “new” look at a fraction of the cost of replacement. The job is performed in one day without the hassle of removal and installation; you will have full use of your shower again within 48 hours. Cleaning and Sealing The Grout Experts will apply an environmentally safe solution to your floor that is designed to pull dirt out of the pores of grout joints. We then use our advanced steam vapor cleaning process to eliminate traffic patterns in your grout. Once your floor has been cleaned and rinsed; a clear, penetrating sealer is applied to protect your grout joints from future discoloration. Re-Grouting | Replace Cracked Tile | Tub Reglazing | Tile & Grout Clean and Stain | Sealing | Caulking | Water Damage Restoration | Stone and Marble Restoration

Business highlights

18 years of trusted experience
Family Owned & Operated

Services we offer

Grout Cleaning, Sealing, Color Sealing, Re-caulking, Re-grouting, Water Damage Repair & Tile Repair, Natural Stone Restoration

Services we don't offer

Tile installation

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
2%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 176-190 of 190 reviews

Michelle E.
06/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They did a great job with the grout in our showers and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Christopher G.
06/2015
2.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Amy M.
05/2015
4.0
ceramic tile, floor cleaning
  + 0 more
.
Description of Work: They grouted and sealed the tile floor in my basement. They also cleaned and the sealed the grout for the bathroom tile floor.
Rating CategoryRating out of 5
$3,400

John B.
02/2015
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: Repaired the backing board and a course of bathroom tile and re-grouted it. Also steam-cleaned grout in floor and sealed. Caulked bath enclosure. Results look great. Clean-up was good, but could have vacuumed a bit more thoroughly. Job finished in the time frame of the estimate. I had a few follow-up questions, which the estimator/owner answered to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda R.
12/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They cleaned and sealed the grout and recauked in my bathtub shower area. They showed up on time, did a beautiful job and cleaned up after. The office staff was also helpful and accommodating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Thomas D.
07/2014
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Drew S.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: We had a new tub and shower installed a few years ago, and the grout and caulk were showing some serious wear. I called the [Trademark Redacted] on a Wednesday, and the owner (Kevin) came out the following day for an estimate. He was extremely helpful and gave us plenty of options. A week later, an installer (Brandon) came out an did a wonderful job. New grout, new caulk-and now it looks like a brand-new bathroom. I would definitely use the [Trademark Redacted] again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Andrew R.
06/2014
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

scott K.
01/2014
5.0
bathtub refinishing, ceramic tile, floor cleaning, home remodeling
  + 2 more
Looks great !
Description of Work: Removed grout from bottom 3 rows in shower, re grout, cement in loose tiles, cauk around entire tub and glass shower door frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Grout Expert
Thank you for your rating

Sandra C.
05/2013
5.0
ceramic tile
  + -1 more
It looks great.
Description of Work: The [Trademark Redacted] cleaned and resealed our stone shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Peggy M.
11/2012
1.0
ceramic tile
  + -1 more
Please read above.
Description of Work: The company came out, gave me an estimate and did a sample. I never heard from them again except for harassing emails and phone calls to pay the bill for the sample. The bill was paid within a week!! I never heard from them until I sent a note with my check expressing my disappointment that they never followed up with me to do the job!! Very unprofessional!!!!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$155

Rosalie L.
03/2012
5.0
ceramic tile
  + -1 more
As above.
Description of Work: Cleaning all grout in the bathroom, applying new color to intact grout, removing and re-grouting areas that were worn. The appearance, especially the floor with the 1 inch white tiles, was really good. I had an issue with the actual guy doing the work who got angry at me-let's say there was a language barrier-who was upset that he thought I misdirected him with the part of the grout that had to be removed. Actually, he had already done that work, and I pointed out another portion of wall that really needed that work. Long story short, the owner, Kevin spoke to him and reassured him he wasn't going to lose his wages, the work got completed to satisfaction, and Kevin assured me it couldn't have been my miscommunication, but his own when he inadequately explained what needed to be done. I think Mr. Ferrara handled it well for his employee and me, the customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

ROY S.
09/2011
5.0
ceramic tile
  + -1 more
On time, neat and thorough.
Description of Work: Re-do shower (re-grout and re-caulk).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

GARY S.
05/2011
4.0
ceramic tile
  + -1 more
It turned out goo. They were fine.
Description of Work: It was a very small job. They replaced some grout in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CLINT P.
05/2011
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They did the grout work for a shower and a bathtub. They did a good job, fixed everything up, it looks great and I have no complaints.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

38590 N Munn Rd, Lake Villa, IL 60046

https://grout-experts.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Marble and Granite,
General Remodeling,
Countertops and Backsplashes,
Buffing and Polishing,
Stone and Gravel

FAQ

Grout Expert is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Grout Expert accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Grout Expert offers free project estimates.
Yes, Grout Expert offers eco-friendly accreditations.
No, Grout Expert does not offer a senior discount.
No, Grout Expert does not offer emergency services.
Yes, Grout Expert offers warranties.
Grout Expert offers the following services: Grout Cleaning, Sealing, Color Sealing, Re-caulking, Re-grouting, Water Damage Repair & Tile Repair, Natural Stone Restoration
Tile installation

Contact information

38590 N Munn Rd, Lake Villa, IL 60046

https://grout-experts.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day