Multiple Angie's List Super Service Award winner, most recent 2018. For quicker service please give me a call 847-514-2993. Cost is determined by the job. No travel charges. Service charges apply. . Extra charge for after hours services. No extra charge for weekend work! 2 employees. No subs
He did an excellent job. He came up with a good solution to fix a door handle that I otherwise was going to replace. I would highly recommend him.
Description of Work: They re-keyed the doors to our home. Also installed an electric keypad for unlocking a door. He also fixed a door handle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
kavya chowdary K.
07/2016
5.0
locksmith
 + -1 more
He was quick, professional and helpful.
Description of Work: Rekeying locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHRISTOPHER G.
07/2016
5.0
locksmith
 + -1 more
Service was very professional. He arrived at the time he said he would and worked very efficiently. He provided a bunch of keys for us for all the re-keyed doors and was on his way. I would definitely use them again.
Description of Work: We had Custom Lock and Safe come in and change out our locks on all our external doors after moving into our new home. 10 doors were changed in total.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Harvey K.
07/2016
5.0
locksmith
 + -1 more
Excellent! One lock was replaced and updated to one that prevented one from being accidentally locked out. Other locks were reviewed and lubricated. Most importantly, the back door was adjusted and realigned to correct its fit with the frame..
Description of Work: Had a back door that was misaligned, letting sunlight & air in between the door and the frame. Additional wanted a security check on all my aging locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Indra S.
07/2016
4.0
locksmith
 + -1 more
I cancelled the service because I no longer needed it.
Description of Work: Locks changed on my house
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Lauryl S.
07/2016
5.0
locksmith
 + -1 more
Awesome service today from Custom Lock & Safe! Prompt, professional and very knowledgable about what needed to be fixed on my doorknob/locks. My newly keyed doorknob now turns and unlocks easily! Thank you!!
Description of Work: Rekeyed three locks, replaced door knob, lock strikes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kelley B.
06/2016
5.0
locksmith
 + -1 more
Tom was very professional. He was not able to come on the date I had requested (a few days later) but instead came an hour after I called (which is surprising as it was already later in the afternoon). He worked quickly, quietly and with great quality. We would definitely call him again.
Description of Work: We had the locks on all doors rekeyed and the deadbolts were replaced on 2 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Z G.
06/2016
5.0
locksmith
 + -1 more
Answered quickly, showed up exactly when he said he would. Cost was exactly as advertised and work was done seamlessly. I would use him again.
Description of Work: Re-keyed the locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ROBERT Z.
05/2016
5.0
locksmith
 + -1 more
It went very well. He was fast, courteous, professional, and nice. The price was quite reasonable.
Description of Work: Service call, labor (pick locks, adjust, and strike), 6 rekeys, and reprogrammed garage door opener. The last one was for free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Robert T.
05/2016
5.0
locksmith
 + -1 more
Very professional and personable service. Tom is very responsive and offered some great advice. Definitely will have him do any future work that I need.
Description of Work: Re-keyed locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Denny A.
05/2016
5.0
locksmith
 + -1 more
I had budgeted out an hour and a half to have all my locks changed, but it took well under an hour to complete even though I had forgotten the key to one of the locks. It was quick and efficient service that I wouldn't mind using again should I need to.
Description of Work: The provider rekeyed both my exterior doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Patrizia A.
05/2016
5.0
locksmith
 + -1 more
They were very fast and explained everything they were doing. They were prompt and easy to work with. I highly recommend them!
Description of Work: They changed 5 locks and repaired 2 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michelle T.
04/2016
5.0
locksmith
 + -1 more
Everything was great, I was very happy with what Tom had done. If I ever need locksmith services again, I will call him!
Description of Work: Tom cane out to meet me at my new condo a couple of hours after the closing do put all new locks on my condo and internal garage door.,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Terri L.
03/2016
5.0
locksmith
 + -1 more
Tom was terrific. Explained what he was doing, provided advice on what should be done, cleaned up his sawdust mess from drilling. I am more than extremely pleased. Very nice and polite as well. In fact called a couple hours ahead of appointment to confirm.
Description of Work: Keyed 2 doors, put in 1 deadbolt, and revamped look on patio door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle T.
03/2016
5.0
locksmith
 + -1 more
Tom came to the condo I bought this morning to put in new tumblers and give me 4 sets of keys at no extra cost He also showed me how to use the keypad on my condo door and how to reset the code. I already had one key that opens the front door of my building and the door to the garage hallway. Time coated my garage and condo to all views only one key which makes it very easy for me. He's a great guy did a great job gave me a great price and I highly recommend him and will definitely contact him again if I ever have additional need for his services.
Description of Work: Tom came to the condo I bought this morning to put in new tumblers and give me 4 sets of keys at no extra cost He also showed me how to use the keypad on my condo door and how to reset the passcode. I already had one key that opens the front door of my building and the door to the garage hallway. Tom set my garage and condo to both use the same key which makes it very easy for me. He's a great guy, did a great job, gave me a great price and I highly recommend him and will definitely contact him again if I ever have additional need for his services. I had contacted another Angie's List locksmith who quoted me a price of $300-$315.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1.15
Craig K.
02/2016
5.0
locksmith
 + -1 more
Fast, efficient, professional, and all things worked very well after the job was finished. He also improved some of the existing locks. Was surprised he was so quickly available and the entire experience was top notch. No game pplaying on costs or trying to sell services or products we neither needed nor wanted.
Description of Work: Installed new locksets and checked and improved all locks in the house and in the garage, and made new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Linda M.
02/2016
5.0
locksmith
 + -1 more
Tom arrived on time. Was extremely professional. Replaced the locks as requested. He noted a problem with the lock on our front storm door, and repaired it at no extra charge. I would definitely call him again should the need arise.
Description of Work: Replaced two double-cylinder deadbolts with single-cylinder deadbolts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Brent G.
02/2016
5.0
locksmith
 + -1 more
Great service! Was able to arrive within 10 minutes of my call and rekey all of my locks to use a single key. Tom also fixed one of my doors that was not closing properly! Does not get any better than this!
Description of Work: Rekey all locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary S.
02/2016
5.0
locksmith
 + -1 more
It went great, he was very professional, kind and responsive to calls/texts. He educated us about concerns for future door/lock issues and I would invite him back any time.
Description of Work: Changed locks in several locations after we purchased a new house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Nicholas K.
01/2016
5.0
locksmith
 + -1 more
Tom was knowledgeable, gave good advice, and worked efficiently. He helped me make sure all the locks were on one key for my wife and I. He also allowed me to purchase my own dead bolt for the front door to save more money. I would definitely use him again.
Description of Work: All my locks were changed out for my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kim E.
01/2016
5.0
locksmith
 + -1 more
Tom showed up 15 min. early ready to work after I called him at 5pm on a Friday night! We gave him the lock sets, he installed them in 35 min. He showed us some concerns and fixed an issue with one of the doors. Great service all around. Definitely, will call Tom again should the need arise.
Description of Work: Replaced two locks and one deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Femi J.
01/2016
5.0
locksmith
 + -1 more
It went great, very professional, punctual, ended up assisting with other services, I'd highly recommend him.
Description of Work: Rekeyed three door knobs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Alex V.
01/2016
5.0
locksmith
 + -1 more
communication with the provider was clear, constant and he was able to meet our short time line. Provider was early, went out of his way to explain everything to us, and even helped reset our garage door openers to provide us with some peace of mind and did not charge us for it. This is the first time that we have used this provider, and will use him in the future and will recommend him to other people.
Description of Work: Provider re keyed and replace tumblers on 2 doors and made us 5 keys for all of the doors. Provider was in constant communication and was able to get us scheduled in a short period of time and was also early,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jeffrey S.
11/2015
5.0
locksmith
 + -1 more
Great. Tom is fantastic. Incredible work ethic and attention to the details. Highly recommend. Same day service.
Description of Work: Installed new locks, handles and rekeyed the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Jacqueline M.
11/2015
5.0
handyman service, locksmith
 + 0 more
Tom arrived same day. Called when he was on his way. Did more than originally specified. Barely charged more for the extras. Was fast and efficient and knowledgeable. Also has a good sense of humor and showed me a picture of his 3 Pomeranians. What's not to like? I highly recommend Custom Lock & Safe.
Description of Work: Rekeyed the garage interior door deadbolt to match our front door. Changed the knob out on the garage door. Changed the knob out on an interior bathroom door. Adjusted the tension / tightness on 2 or 3 interior knobs that were over-tightened by the door installer. Improved the door knob action on the front door by making an adjustment. Swapped another knob out because of a manufacturer defect that had a sharp scratch. Above and beyond.
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Service Categories
Locksmiths,
Handyman Services,
Home Security Systems,
Lamp Repair
FAQ
Custom Lock & Safe is currently rated 5 overall out of 5.
Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Custom Lock & Safe accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa