Chicago Window Guy

Windows

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Russell Armstrong founded Chicago Window guys with one goal, deliver a great product with excellent installation at an amazing price. For year’s, Russ noticed that other window companies were overcharging and not delivering excellent service. This is evident if you simply look at the reviews of many of the window companies in Chicago. Nothing is more important for Chicago Window Guys but to ensure that you get a great deal on the best windows for your home. With over 25 years of home improvement experience, we look to help you get the right windows, installed by the best people, for the best price. The most expensive windows you can buy are the ones you have to install twice. We enjoy educating our clients on the different options available for their home. Don't be pressured into buying windows you don't need or more important you can't afford.

Business highlights

28 years of trusted experience

Services we offer

People need to change their windows for a variety of reasons, including saving money on energy, upgrading their home, or simply fixing a broken window. Our professionals understand the important investment windows can be for you home. This is why we stay with you through the lifetime of the windows. Not just before they are installed. We guarantee the work, the windows, and your satisfaction.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 54 reviews

Jed L.
01/2022
5.0
replacement windows
  + -1 more
Russ and his crew were awesome! We had all the windows replaced in our two story home (30 windows) and have loved the results. We got bids from two big box retailers and two smaller shops and Russ’ professionalism, non-pushy but informative approach, AND consistent trusted crew won us over. The crew finished in TWO days and we couldn’t be happier! Highly RECOMMENDED!!!
Description of Work: Windows replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
12/2021
5.0
replacement windows, doors
  + 0 more
Everything went well from the initial meeting with Russ, the measurements, the appointment setup, and the installation.
Description of Work: Replacement or 8 windows, 2 entry doors, and sliding glass doors
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,000

nick F.
09/2021
5.0
replacement windows
  + -1 more
This was our second time using the Chicago Window Guy service. Everything was simple for us, from the quote process, scheduling, and day of install. Someone from his office called to set up the install, the employees were punctual, professional, and worked efficiently to tear out the old and install the new. We are thrilled with the product and would highly recommend. The windows brighten up the room, the fold-in cranks are a huge plus, and the finish/trim work was very good.
Description of Work: Replacing windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
06/2021
5.0
replacement windows
  + -1 more
The people at Chicago window did a outstanding The installers were professional and answered all questions and removed all debris and cleaned area you wouldn’t even know they were there I highly recommend Chicago Window Guy’s
Description of Work: 13 Window replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle W.
05/2021
5.0
replacement windows
  + -1 more
Great service! Excellent products! I absolutely LOVE my new kitchen window with a pie/garden shelf. I've been wanting one of those forever. Thank you!
Description of Work: new windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Jody B.
04/2021
5.0
replacement windows, doors
  + 0 more
Exceeded expectations. I could not be happier with the product and installation. Peter and his crew extremely professional and high quality workmanship! Will definitely recommend to family and friends in the market for doors and windows. I will definitely contact Russ for any future door / window projects!
Description of Work: Replacement door / storm door front and rear as well as bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Edith R.
04/2021
1.0
replacement windows
  + -1 more
The salesperson (and owner of the business) established initial rapport with my husband and me within the first 5 minutes and then proceeded to lose our trust during the rest of the 30 minute sales call. He interrupted my husband's legitimate questions saying "Now I'm going to teach you about windows." He refused to give us a written quote, giving us a verbal one on the spot, claiming that he was cheaper than anyone else in the business, and that he knew everyone else in the business and he would beat their price if they came in lower. He badgered us to reveal the names of any other companies that we were getting quotes from (we did not.) He refused to leave until he got a commitment out of us. We politely told him that we needed time to think things over and practically threw him out. Neither my husband nor I have ever met a more obnoxious individual in our lives.
Description of Work: Window and Sliding Door replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Chicago Window Guy
We always aim to deliver a great experience which is reflected by our hundreds of 5-star reviews with happy customers. I’m so sorry and take it personally that you didn’t share the same feelings. Though on a positive note, I’m glad you noted that I was on time, and respected yours by keeping our meeting to under 30 minutes, which I’m proud to say does not reflect the industry norm. I’m sorry, you did not get to experience our Angie's list super service award-winning customer service, and great pricing. However, thank you for taking the time to bring this to our attention. We will use the feedback to make us better.

Nivedita R.
06/2020
5.0
replacement windows
  + -1 more
Russ and his team were professional and very easy to work with. We replaced several windows of our home recently. Windows seem to be of excellent quality and the windows were replaced in a few hours and the team cleaned up before leaving. The windows have a lifetime warranty so thats a huge plus.
Description of Work: Replacing Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce K.
04/2020
5.0
doors
  + -1 more
From the first meeting to the last detail completed, I had a great experience. I received well explained details and suggestions. The end result, after a slight problem which was taken care of to my satisfaction, was more beautiful than I imagined.
Description of Work: Replace kitchen garden window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ryan W.
04/2020
5.0
replacement windows
  + -1 more
Having recently purchased a home I was dreading having to buy new windows. I always heard that they were expensive, hard to pick the right ones and a lengthy process. CWG proved me wrong! Russ was great to work with, installation was easy and quick and the price was unbeatable. The windows look great in my house. I am glad I went with CWG!
Description of Work: I needed to replace old original windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron C.
04/2020
5.0
replacement windows
  + -1 more
After moving into our new older home, we recognized the need to replace the windows at the front of the house due to cracks in the glass and rotting wood. We attended home shows and spoke with different window companies and invited them to our home for estimates to replace the old windows. Price wise, they were all pretty much in the same ballpark, but the Chicago Window Guys offered us the best deal. We chose the Window Guys because we were dealing directly with the owner instead of sales reps and that made us more comfortable during the presentation and their recommendations of choosing the right replacement windows. The Chicago Window Guys Team were courteous and professional in every aspect. From the person doing the measurements to the installation team. They were punctual, respectful of our home and cleaned up after the installation. We had 4 windows removed and replaced in less than a day. After 1 year, we can honestly say we have no drafts or issues with their windows. We would definitely recommend the Chicago Window Guys to friends.
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joe M.
04/2020
5.0
doors
  + -1 more
Quote was done in the same day of initial visit. Measuring occurred as promised when I was available. Door was done very quickly. Installation was done professionally. Cleaned up afterward with no evidence of the new door even being installed. It has been almost a year and the door has stood up well over the winter. Great place to work with. Product made in America. I did go to the factory where the doors and windows are made and it was a very top notch location. I also liked the fact that a foot lock was included with this door that other manufacturers did not offer. We did have choice of hardware finishes too.
Description of Work: New patio door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Chris S.
04/2020
5.0
replacement windows
  + -1 more
Our installation of new basement windows for our church was done in the fall by the Chicago Window Guys. Russ and his team were so professional, punctual, clean, and the finished product is beautiful! I first had a quote from Anderson, and almost passed out! Russ told me almost exactly what their price was, and his was over 50% less! I don't know why people keep wasting money with the big guys. We now have 12 gorgeous slider windows and the drafts are definitely gone! We could not be happier, and I would recommend this company highly!
Description of Work: New Vinyl Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mary Ellen D.
04/2020
5.0
replacement windows
  + -1 more
Russ and the Chicago Windows Guys responded to our call for help in a timely way. After explaining that we needed 7 windows replaced because another contractor abandoned us after the windows they installed were in a pattern upside down to that required by the condo association for the building, Russ stepped in and saw the problem. He proposed a solution that would suit our needs as well as the condo board requirements. After a short turn around time, the Chicago Window Guys team did a flawless installation. We could see the difference right away in the pattern. We love our windows, we respect Russ and think the most of the Chicago Windows Guys. Always deal directly with the owner. Thank you, Russ!
Description of Work: We had to have 7 windows replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol T.
03/2020
5.0
replacement windows
  + -1 more
Wonderfully! The windows arrived as promised, the installation was delayed only 1 day because of the stay-at-home government order. The installation team was efficient, professional and did a perfect job. We are extremely happy with the windows and the price was fantastic! Russ beat all the other quotes we had. I would certainly recommend that you consider them if you're looking for just 1 window or your whole house.
Description of Work: New windows for our whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Helen P.
02/2020
5.0
replacement windows, doors
  + 0 more
Great! Russ was easy to work with and kept to his word regarding pricing. I had the work done last summer but forgot to write my review. I was recently reminded because my house has been so warm this winter. No more drafts and I am able to keep the thermostat down for hours. Peter was in charge of construction crew and he was the jewel in their crown. They were extremely professional, very careful with my building, and left the place spotless when they were finished. I enjoyed working with the whole team and would definitely hire them again.
Description of Work: 6 glass sliding doors and 2 kitchen windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen P.
02/2020
5.0
doors
  + -1 more
I called Russ regarding a minor issue with one of my doors (screw was loose and interfered with lock) and was extremely pleased with his immediate call back. He sent someone out in less than 24 hours for a quick fix. I have had the best experience working with this company and absolutely will hire again for my next project. Can not say enough good things regarding quality products and responsible business practices. I had 6 sliding doors and 2 windows replaced last summer. My house is much more insulated and quieter from street noise! Great customer service!
Description of Work: Minor service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe C.
02/2019
1.0
replacement windows
  + -1 more
I went to their website and requested a free quote from their website (it's clearly listed on their website). Although I gave them detailed instructions regarding the number of windows to be replaced and availability, I did NOT receive a callback! After one week, I emailed Russell Armstrong directly via his email address on their website and STILL NO RESPONSE! I am a serious shopper looking for several windows to be replaced, they must have enough business because when an interested potential customer contacts them, they IGNORED me!! I should have called them but the method I used was much easier as I fit it in my busy schedule but they do NOT want my business!!!!!!!!!
Description of Work: requested estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Chicago Window Guy
I’m so sorry I seem to have not gotten your email, or somehow missed it. I can promise you it was not intentional, as I try to do my best to get back to everyone ASAP. My sincere apologies. I hope you were able to get your window project handled? Thank you for the feedback.

Tom D.
09/2018
5.0
replacement windows
  + -1 more
Very pleased. They were on time, worked promptly and did everything they said they were going to do.
Description of Work: Window Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wendy F.
01/2018
5.0
replacement windows
  + -1 more
It went very well! On time & cleaned up after everything was done.
Description of Work: Installed new windows on our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Art H.
01/2018
5.0
replacement windows
  + -1 more
Very good. Gave me some good cost-saving ideas.
Description of Work: Installed new windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chris N.
01/2018
5.0
replacement windows
  + -1 more
It went great. Three visits: estimate, install glass blocks, install custom window. Phenomenal!
Description of Work: Put new windows in all of my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven K.
01/2018
5.0
replacement windows
  + -1 more
Russel's pricing is very fair, he does professional work, has great communication, and great follow up to make sure I was satisfied. He did the final walk through himself to make sure all work was up to my standards. I highly recommend him to others and have already hired him for a second project.
Description of Work: Windows replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,500

Gary S.
01/2018
5.0
doors
  + -1 more
The job was really well done. He's pretty flexible and has reasonable pricing. Great quality work and the door functions exactly as it's supposed to in order to keep out rain, the doors he installed are as waterproof as you can get for a basement door that is in a well.
Description of Work: Door installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

James M.
01/2018
5.0
doors
  + -1 more
He does a good job and was there on time. I had to buy custom made doors, and he ordered and installed them for me. Everything went smoothly, and great quality work.
Description of Work: Install doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

1233 Rockland Rd, Lake Bluff, IL 60044

https://chicagowindowguy.com/

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

Chicago Window Guy is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 2:00 PM

Chicago Window Guy accepts the following forms of payment: Check,Financing Available
Yes, Chicago Window Guy offers free project estimates.
Yes, Chicago Window Guy offers eco-friendly accreditations.
No, Chicago Window Guy does not offer a senior discount.
No, Chicago Window Guy does not offer emergency services.
Yes, Chicago Window Guy offers warranties.
Chicago Window Guy offers the following services: People need to change their windows for a variety of reasons, including saving money on energy, upgrading their home, or simply fixing a broken window. Our professionals understand the important investment windows can be for you home. This is why we stay with you through the lifetime of the windows. Not just before they are installed. We guarantee the work, the windows, and your satisfaction.

Contact information

1233 Rockland Rd, Lake Bluff, IL 60044

https://chicagowindowguy.com/

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM