Vent Heating & Cooling Service

Jim was a amazing. He explained everything he did an explained pointed out things i had not ides about the furnace. I am much better informed because of him.

Fabulous! I have used vent heating & cooling many times over the years. Jim has always provided exceptional service- highly recommend!

Very responsive. Called in the morning and work was done in the afternoon. Kept us posted on arrival time and did a great job.

On time, experienced, prepared, efficient. Could not have asked for more.

unknown

Excellent. Jim was very thorough in explaining the workings of the Ac unit. Filter check-blower checked out fine inside. Outside AC unit was cleaned, tested, & ran to be sure all was working. Jim was thorough, informed, courteous & pleasant to do business with.

Jim cleaned the air conditioner, added freon, checked the filters and was very thorough. I recommend Jim to anyone who needs any type of heating or cooling help.

5/28/2015: Jim is awesome. We called, he came (on time), and conquered our issues ? for a reasonable price to boot! I called him because our indoor forced air unit was leaking water. In the process of clearing some debris from the drainage tube running from the evaporator coils to the floor drain, we found some mold growing in an old unused humidifier unit connected to the furnace. The unit was not supposed to have water running to it, but my plumbers turned it on anyway and I did not realize (a story for another day). After having kids perpetually sick all winter long, I wanted that unit immediately removed. Despite a busy schedule, Jim obliged, ran out to get sheet metal that he didn't have in the truck and removed the unit / patched up the hole where it was. We had a mold and air quality test done immediately afterwards to make sure nothing made it's way out of the humidifier unit ? all good on that front :) __ 6/11/2015: I'd like to give an update on my situation. My unit began leaking again from the area near the evaporator coils the day after Jim was first here. It leaked much less now, but I had him come back out to investigate the matter further. After checking the flexible drain pipe from the indoor unit, Jim said we should install new indoor evaporator coils and a new outdoor cooling unit. I was a little surprised because our current unit runs very, very well. It is old, but is historically a long-lasting model (as mentioned by every A/C guy that has ever stepped foot in our home). Our neighbors actually have the same unit as us and it runs just as well for them. So I told Jim that I would have to think about such a large expense. After he left, I turned to Google to triple-check any reasons why my unit might be leaking. After some digging around, I learned that dirty evaporator coils might be the culprit. So I got my screw gun out and removed some of the sheet metal panels in order to access the evaporator coils. Low and behold, I found .25" of black dust and cat hair caked onto the under side of the coils. I cleaned the coils with a soft bristle brush, turned the unit back on, and voila, it stopped leaking! This is presumably because the air flow was much better over the coils now and they stopped freezing and blocking normal drainage. I can't help feeling that Jim should have at least mentioned to me that the evaporator coils could be an issue and that cleaning them was an option before wanting to install a new outdoor cooling unit / new indoor evaporator coils that was ball-parked at $3,000.00. No doubt we will probably need a new unit within five years, but the fact is, it still runs very well. Jim is a very nice and friendly serviceman. All services that he did perform he performed very well. It's what he didn't do that was disappointing and is my reason for giving him an overall rating of 'C'. __ 7/1/2015: Jim unexpectedly called us last night to check in on our unit. He said that he was thinking about our issue and that it dawned on him that the evaporator coils might need to be cleaned. I'm changing the overall score to a "B".

Jim and Greg over at Vent Heating and Cooling Services in La Grange Park were super friendly, prompt and informative and helpful. I called around 11am and within the hour Greg was at my home to see what the problem was. After seeing how old and dangerous my old broken furnace was he gave me a quick run down of what i should get to replace it that would fit my home. Then he called the office, told them i was an angieslist member and they gave me a great deal. Then by 1 o'clock two service fellows arrived with the new heater, took out my old one and hooked up the new one. My heater is now working a million times better, and more efficiently. Even my basement which used to be a solid 15-20 degrees colder than my main floor is warm now. i would highly recommend them to anyone who lives in the area. They will provide you the best quality solution for whatever your problem may be. They did not try to oversell me or try to add on anything i did not need. they truly cared about getting me what i needed at the best price they could.

oursSpoke with Jim about scheduling the service. He was very detailed in the information he gave and questions he asked. We were able to schedule the service very quickly. Jim arrived at the exact time we scheduled. He and one other arrived to do the work. Jim explained everything he was doing very clearly. The entire job took approximately 2-3 hours. We are very pleased with the service and would highly recommend.

The company is outside of my service area.

Jim is extremely courteous and is around at a moments notice. We have used Vent Heating & Cooling for the past 8 years in Riverside and we've never had a problem. Jim is always available for the simplest question as well as tough problems. He goes above and beyond at every visit. We will continue using this company for our heating and cooling needs!

unknown

My experience with Vent couldn't be better. My AC coils frosted over for the first time in 8 years. They were so professional and punctual. They came out next day and took care if everything. Nobody tried to upsell me...couldn't have been happier with the service.

During the first Polar Vortex I inadvertently cut my thermostat wire. I called Vent Heating as they have been doing my annual Heating/Cooling for years and they were kind enough to walk me thru my issue. Most providers I would assume would have taken advantage of me and sent someone out at time and a half, not Vent which represents the character of their company.

unknown

Steve was very professional. He came right on time and completed the maintenace for estimated price.

Jim has been servicing the boiler in my house since he installed it in 2001. He is always reachable and accessible. He understands heating and cooling systems and is professional punctual. I highly recommend Vent heating.

Mr. Ventouris came out to analyze my desire to provide better comfort on both the main and lower floors. After careful review of my heating network Mr. Ventouris suggested an additional vent on the main floor. On the lower floor which never previously had any direct heating he suggested adding some supply airs and return airs. I agreed to his suggestions and set-up a day for the work to be done. Despite the artic cold blast Mr. Ventouris comitted to the day I requested. After 6 hours of work all the runs had been completed and my lower level saw a 7 degree increase in temperature.