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Custom Care Cleaning & Restoration

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a family owned and operated business who takes pride in our work. We are large enough to serve, but small enough to care. We employ 3 highly trained full time employees and have multiple part time employees to help us through our busy moments. Given the opportunity to serve you, we absolutely guarantee all of our work. If you're not not completely satisfied, we will re-service the area free of charge. If you're still not satisfied with the results of your cleaning we will return your money.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet Repairs & Re-Installation, Spot Dyeing, Odor Removal, Anti-Allergen Treatments, Carpet & Upholstery Scotch Guard Applications, Upholstery Cleaning, Imported & Domestic Area Rug Cleaning, Tile & Grout Cleaning, Grout Sealing, Natural Stone Cleaning & Sealing, 24 Hour Water Damage Restoration.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-255 of 255 reviews

Darrell F.
02/2013
5.0
ceramic tile
  + -1 more
Very well.
Description of Work: they cleaned and sealed the tile grout for two bathrooms as advertised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bill B.
01/2013
5.0
ceramic tile
  + -1 more
It went well.
Description of Work: I purchased a Big Deal for Ceramic Tile and Grout Cleaning & Sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ellen R.
10/2012
5.0
ceramic tile, floor cleaning
  + 0 more
Everything went well.
Description of Work: Purchased an Angie's List Deal. They were within the time window and did a good job. They were even flexible with the deal and cleaned more grout for me because I didn't want the sealant which was included in the deal. Professional, reliable and good results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tamara H.
02/2012
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: Our sump pump and back up sump pump failed and as a result, the sump filled and overflowed, the exterior drain tiles filled and overflowed and the overflow ran through the foundation bleeders and across our basement floor, saturating the carpet about 6' around the entire basement perimeter. CCC had just cleaned our carpet about two months prior and we liked them and called them for this job. They were very timely and saved our carpet from needing replacement as a result. They came in, assessed the situation (checking for mold, water content in the drywall, etc.), removed trim, lifted carpeting, removed, disposed of and replaced saturated padding, brought in huge blowers to dry out the room, helped us with hiring and coordinating with a drywall contractor to replace damp drywall and re-tacked, cleaned and sanitized the carpets. Unfortunately, I have had the same work done before for a similar disaster (which resulted in the purchase of the Aquanot back up sump pump that ultimately failed when needed...go figure) and I can tell you that CCC's price was materiallly less than the previous contractor. CCC was fast, efficient, and pleasant to work with...they have my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Contact information

21245 W Cliffside Dr, Killdeer, IL 60047

www.CustomCareCR.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Buffing and Polishing,
House Cleaning,
Countertops and Backsplashes,
Water & Smoke Damage

FAQ

Custom Care Cleaning & Restoration is currently rated 4.8 overall out of 5.
Custom Care Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Custom Care Cleaning & Restoration does not offer free project estimates.
Yes, Custom Care Cleaning & Restoration offers eco-friendly accreditations.
No, Custom Care Cleaning & Restoration does not offer a senior discount.
Yes, Custom Care Cleaning & Restoration offers emergency services.
No, Custom Care Cleaning & Restoration does not offer warranties.
Custom Care Cleaning & Restoration offers the following services: Carpet Cleaning, Carpet Repairs & Re-Installation, Spot Dyeing, Odor Removal, Anti-Allergen Treatments, Carpet & Upholstery Scotch Guard Applications, Upholstery Cleaning, Imported & Domestic Area Rug Cleaning, Tile & Grout Cleaning, Grout Sealing, Natural Stone Cleaning & Sealing, 24 Hour Water Damage Restoration.

Contact information

21245 W Cliffside Dr, Killdeer, IL 60047

www.CustomCareCR.com