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Custom Care Cleaning & Restoration

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a family owned and operated business who takes pride in our work. We are large enough to serve, but small enough to care. We employ 3 highly trained full time employees and have multiple part time employees to help us through our busy moments. Given the opportunity to serve you, we absolutely guarantee all of our work. If you're not not completely satisfied, we will re-service the area free of charge. If you're still not satisfied with the results of your cleaning we will return your money.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet Repairs & Re-Installation, Spot Dyeing, Odor Removal, Anti-Allergen Treatments, Carpet & Upholstery Scotch Guard Applications, Upholstery Cleaning, Imported & Domestic Area Rug Cleaning, Tile & Grout Cleaning, Grout Sealing, Natural Stone Cleaning & Sealing, 24 Hour Water Damage Restoration.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-255 of 255 reviews

Josephine L.
12/2015
4.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned three rooms of carpet. They were polite and efficient. They were able to remove a stain that I had been unable to. I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Jill T.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The date of the service was 09/30/15 and the cost of the service was $149.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel S.
11/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned and sealed kitchen and master bath grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

KATHY L.
11/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Date of service: November 12, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Noland L.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The date of service was June 5, 2012 and the cost of service was $99.
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy B.
11/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Dennis M.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned my living room carpet, stairs and den. My living room carpet had a huge stain, about 10 sq. ft., from trying to clean up pet damage, stairs had several small stains from spilled food, den had several small coffee stains. They removed them all and all my carpeting looks brand new,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Averil R.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: I needed the entire first floor (living, dining, hallways and 3 bedrooms) cleaned, with a lot of spots in the living room/dining room/kitchen area from three grandchildren. Joe came for an estimate and was very informative. Then two of his staff came and did the cleaning on the arranged date. They were very professional and efficient. Several days later I called again because several very difficult spots reappeared. They came out and worked on those spots until the spots were gone. I am very pleased with the result, and would definately hire them again. Maybe include the lower level commerical carpet in the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John R.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Al M.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: I cannot say enough positive things about my experience with this company. The young men were personable, caring and extremely efficient. When they finished, my carpet looked like new. I am truly happy with the service I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kim F.
10/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Richard K.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Robert H.
10/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Verda F.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Walter G.
10/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned grout and tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MIKE G.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Custom Care cleaned all the carpeting, 5 rooms and a long flight of stairs. Everything went exceptionally well. They were gone in a couple of hours and my carpets looked like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Suzanne H.
09/2015
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Michael C.
09/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

DEBBY K.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

PATRICIA N.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and polished the tile and grout in the foyer. Looks like new after 35 years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Bijo T.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Tatyana V.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


George T.
08/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: clean house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

holly S.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This company doesn't repair grout. Very nice tho.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lina D.
07/2015
5.0
carpet cleaners
  + -1 more
Great service!
Description of Work: Clean Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

21245 W Cliffside Dr, Killdeer, IL 60047

www.CustomCareCR.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Buffing and Polishing,
House Cleaning,
Countertops and Backsplashes,
Water & Smoke Damage

FAQ

Custom Care Cleaning & Restoration is currently rated 4.8 overall out of 5.
Custom Care Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Custom Care Cleaning & Restoration does not offer free project estimates.
Yes, Custom Care Cleaning & Restoration offers eco-friendly accreditations.
No, Custom Care Cleaning & Restoration does not offer a senior discount.
Yes, Custom Care Cleaning & Restoration offers emergency services.
No, Custom Care Cleaning & Restoration does not offer warranties.
Custom Care Cleaning & Restoration offers the following services: Carpet Cleaning, Carpet Repairs & Re-Installation, Spot Dyeing, Odor Removal, Anti-Allergen Treatments, Carpet & Upholstery Scotch Guard Applications, Upholstery Cleaning, Imported & Domestic Area Rug Cleaning, Tile & Grout Cleaning, Grout Sealing, Natural Stone Cleaning & Sealing, 24 Hour Water Damage Restoration.

Contact information

21245 W Cliffside Dr, Killdeer, IL 60047

www.CustomCareCR.com