Custom Care Cleaning & Restoration

they were prompt and professional. They performed their work efficiently and spent time on a variety of topics to ensure my satisfaction. I plan to use them again.

Excellent! Very thorough service, top to bottom. I had my home deep-cleaned in preparation for putting it up for sale. I was very pleased & wouldn't hesitate to use their service again.

They were on time, professional, and efficient. It was a pleasure working with them, and I would definitely use them again if needed.

I had bought one of their prepaid coupons, so I was curious as to how they would react. Every last bit of kitty poo and stain was removed. They did a wonderful job and were very polite and punctual.

I definitely recommend Custom Care Cleaning and Restoration. My carpets are about 10 years old and have deep set stains that I didn't think would ever come out. They came in and within two hours my carpets looked so much better. The heavy traffic areas still show some stains but I know given the time they spent working on those areas, the carpets are definitely clean. I had moved all my furniture before they arrived just to make the job faster and easier for them so when they left they kindly gave me about 100 plastic squares to put under my furniture while it dried. I will definitely have them back next time I need my carpets cleaned.

Those areas were part of the promotion. I also had them clean my microfiber sectional couch. They did a very nice job on both the carpeting and the sectional.

They were prompt, courteous and the carpets look great-- I'm going to use them in the future. Excellent job!

They were very accommodating with scheduling the appointment. Their response was immediate to phone calls and emails and they were spot-on with their estimate of when they would arrive and finish the work. He was super nice and very personable. The carpets look fabulous and the area rugs look brand new. We definitely got our money's worth. They were very impressive and professional and we would use their service again and have already given their cards to two neighbors. They are an A+.

There were a couple small issues. We actually asked them if they would do the wall in our bathroom, to seal them. And i'm not sure if they are sealed well enough. But it was out of their game plan since the just do floors. Generally they did a good job. They were on time and did the work that was requested. They did a lot of work and did it well. There are a couple spots that didn't turn out exactly 100% but i'm not going to call them back to redo them because they are such a minor thing. They said to call them back if need be but we weren't going to do it for a few inches. They were supposed to do the tile upstairs and as well. One bathroom looked good enough but the other looked as if it hadnt been touched.

Used the Angie's List deal. I was able to schedule immediately and was fortunate to be able to have it done the next day. Came exactly at the time of appointment. Locked up the place after finished, as asked. Carpet was cleaned as expected.

Perfectly. He did a beautiful job and was very pleasant to work with. To accommodate my request, he came with a short notice exactly the time that I needed him. The carpeting looks wonderful and he was thorough in all details

He was very responsive to my email and was able to come the next day after I had purchased the deal. He was very attentive. The carpets look brand new. Two crew members came and it took about 2 hours to complete the work. They were very efficient and forth coming. He had great suggestions on things that will work and not work and talked about a maintenance program. He also coordinated with the window company so they didnt come at the same time.

The service was good and there's no complaint at all. The value for money was appropriate.

I found this company on Angie's List and after contacting them via Angie's List Message Box they responded back very quickly and was able to schedule a service date within a few days. When they arrived they explained everything they were going to do and were very friendly and professional. They moved some of our furniture, vacuumed, and protected corners while they did the cleaning. I was very happy with the service and would use them again.

They were great! Professional and courteous. We have light carpet, about 12 years old with many pet stains (older sick dog). Got out 99% of the stains and carpet looks fresh and new!

Excellent job. Never knew the carpets could come so clean.

It was an Angie's List Big Deal that I purchased. It was very good. There was an extra charge because they upsold me on some work and it came out to an additional $90. The guys were very nice and they were on time for when they said they'd be there. They were very punctual and they were pretty quick. I thought they did a good job and I would definitely hire them again.

It was a great experience. The carpets look new.

Did a good job, overall, but a few heavy traffic areas weren't as clean as I'd have liked. Not sure if that's them or our carpet, though.

We were very pleased and they were right on time. They were very efficient and did a beautiful job. I would highly recommend them. They gave me some good advice on how to maintain the floor afterwards. Their price was excellent.

Custom Care Cleaning & Restoration was great. Joe was very responsive and flexible in scheduling the appointment and the work was done in a timely, professional manner. We do not have the highest quality carpeting in our house and it's a light color so I had low expectations, especially since there was considerable discoloring from heavy wear and tear and an odor in two rooms from the dog (he had urinated on several spots and that odor usually doesn't come out). They were upfront and honest about what I could expect for results, particularly on the heavily stained stairs and the odor. The results were excellent. All the rooms looked great -- even the stairs! -- and the odor from the dog was gone from one room and almost gone from the other. It's continued to fade since we had the carpets cleaned so we were spared replacing the carpet in that room for the time being. We will definitely use Custom Care again when we need carpet cleaning and I took additional cards for referrals. Would also look into their other services if/when we need them.

They were prompt and courteous. They were informative and explained each step they were providing. My wife was extremely satisfied with their professionalism and the overall results. She was so satisfied that she's recommended them to some of our friends.

Joe from Custom Care Cleaning & Restoration was excellent! Very customer service oriented, reliable and prompt. I purchased 2 of their "Deals" on Angie's List. One for 4 Rooms of carpeting cleaned, deodorized and protected, and the other Deal was for Ceramic Tile and Grout Cleaning & Sealing. Both were purchased on July 29th, and I heard from Joe within 24 hours. He estimated that it would take 3-4 hours to complete both services, and we scheduled the work for Friday, August 9th. On Tuesday, August 6th, I needed to reschedule the appointment, and Joe very graciously agreed to reschedule for Friday, August 16th around 11 AM. On the day before the appointment, Joe called to confirm. On the day of the appointment, Joe called to let me know that the client before me wanted to add on several things which would result in him being later than originally scheduled. I had absolutely no problem with this... and suggested that we reschedule. Note: after seeing the work of Custom Care Cleaning & Restoration, I totally understand why the previous client decided to add more... in fact, I ended up doing the same thing! We rescheduled for Wednesday, August 21. Joe called the night before to confirm, as well as the day of to confirm his ETA. Things went wonderfully! Joe and his assistant worked quickly and efficiently... even my dog liked them! The carpets look great, the area rug looks brand new (a miracle since the carpet is green, and I have a big white, extremely furry dog in residence), and the tile floors are sparkling! I will definitely use Custom Care Cleaning & Restoration again. Next time, for my upholstery! ;-)

A great two person team was sent to us. Long gone colors returned to the furniture which is heavily used in our family room. The hot water was piped in from the truck and returned to the same place. The bill was issued with a 10% Angie discount and when we mentioned that your website showed 20%, the bill was reduced - no problem. We would be delighted to have this service company return.

What a fabulous experience! Joe, the owner, and his assistant Alex arrived exactly time and were very pleasant to talk to and very professional doing their job in every way. The first thing I noticed when they arrived was that their truck was clean and everything inside was neat and organized...a positive indication of the pride that they took in their work. I liked the fact that they donned fiber booties before entering the house and very careful as they brought their hoses and equipement in. After moving the furniture, they vacumed everything and then sprayed on an industrial anti-microbial solution to kill any mold and odor causing bacteria (our basement was flooded with six inched of water). As Alex steam cleaned the carpets, he would apply a "secret" stain remover to the tough soiled spots that would not come off by steam only. A soil guard was then applied after the cleaning. The whole process took about three hours, and man, my wife and I were VERY pleased and impressed with the results and experience. All the carpets they worked on were odorless and virtually spotless. We would hire Custom Care Cleaning and Restoration again without any reservation and do heartily endorse them!