Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Triple M

House Cleaning, Window Cleaning, Home and Garage Organization,

About us

Miles Maid & Maintenance/ Triple M is a residential cleaning business with one philosophy. Give all customers the same service I'd like to receive myself! Your residence will be thoroughly cleaned at an affordable rate which includes dusting,floor care,kitchen & bathrooms cleaned which includes sinks,tub & shower. Your satisfaction will be met before I leave! Triple M is now provides small office cleaning. Complimentary air freshener is available upon request. Call Miles at (773) 882-4394 to discuss availability/ details.

Business highlights

21 years of trusted experience

Services we offer

House Cleaning- Dusting, Sweeping & Vacuuming, Mopping, Steam Cleaning, Bath Tub, Shower Cleaning.

Services we don't offer

Carpet Cleaning, Floor Waxing & Stripping, Outdoor Services - Yard Work & Snow Removal.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.673 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
22%
3
21%
2
15%
1
10%


Rating CategoryRating out of 5
quality
3.5
value
4.2
professionalism
4.0
responsiveness
4.1
punctuality
4.4
Showing 51-73 of 73 reviews

Judith W.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Dusted glass shelving units and approximately 150 collectibles and figurines. Kevin was 15 minutes early and worked diligently worked until his task was complete. Dusting the collectibles and figurines is tedious and requires care to avoid damage/breaking. Kevin was careful and welcomed my critique of his service. I am very satisfied and will contract with Maids and Maintenance in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Triple M
THANKYOU for your appreciation shown in the cleaning services provided & I'll look for your loyal business in the future.

Curtis C.
10/2015
5.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Moped floors in kitchen and bathroom. Vacuumed carpets and dusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Triple M
Thank you for your business/ appreciation & use my services anytime!

Deborah B.
10/2015
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$130

CLYDE E.
08/2015
3.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Triple M
I apologize for my slow response however I'd welcome the opportunity to provide the service you want.

Marva P.
08/2015
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Triple M
All I can say is all humans have good & bad or days when "putting your best foot forward" isn't an option but I'll definitely give it that ol' boyscout try each time & that's why I have loyal customers such as yourself. THANKYOU!

ANITA H.
07/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: First, I want to say that there was a misunderstanding about whether or not he was hired to do the work. I had to call the provider because he had not arrived at the agreed upon time. I called and he told me that someone from Angie's List had called him and said the job had been cancelled. I asked if he would come and i would call Angie's List to get clarification of the situation. Long story short, he was at my home within 15 minutes. He came in with all his equipment and began tackling the job of cleaning my stove that had not been thoroughly clean in awhile. He clean as much of the grease and build-up as he could. As a result of his cleaning, I have promised myself never to allow my stove to get that way again. The provider cleaned up after the job and was very accommodating and professional. I would recommend him to anyone who wanted someone who they can trust and get the job done. I believe that for what i needed done he would have had to use chemicals that he didn't have. So, I thank the provider for all he was able to do! THANKS!!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Triple M
Dear Members, THANK YOU, I appreciate honest comments like these. It lets me know what areas to improve on. This is a way to help/ motivate service providers to provide better service instead of nasty criticism.

Patricia L.
05/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: We probably needed to give more guidance but I was hard pressed to see any difference after the cleaning was done

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$60

Response from Triple M
Dear Members, This member wants/ instructions were vague AT BEST. I don't know what there was a problem with. I AM NOT NOR DO I HAVE A PSYCHIC FRIEND! The member wanted the house cleaned & BY GOLLY that's EXACTLY what I did! Had I been told SPECIFIC AREAS OF INTEREST to the member, I would have taken care of them. I shouldn't get penalized for NOT being a mind reader!

Annette C.
04/2015
4.0
house cleaning
  + -1 more
went fine. no complaints.
Description of Work: all asked of him.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$130

Response from Triple M
Dear members, This is an example of getting EXACTLY what you ask for! Now on the other side of the coin, IF I would have done other things that wasn't asked. This person would've said:.....and he went to messin' with stuff he wasn't suppose to and.....!

Beverly S.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: He came over on time and did a good job. I was very pleased because he kept asking me if everything was OK? When he asked I told him about something missed and he immediately finished the task. His attitude was very pleasant and I will call this service again. Thank You.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Triple M
Dear Members, 1st of all, I'd like to say THANKYOU to the member for the recognition. This is an example of my intentions each and EVERY TIME I have a job. I plan on more of the same from now on!

Mark D.
04/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Triple M
I'm happy you're happy! As ALWAYS I STRIVE to give EVERY CUSTOMER THEIR MONEY'S WORTH!

Andre H.
03/2015
2.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Triple M
Dear Members, I don't know what there was a problem with. I only cleaned things NOT sprinkle dirt around!

eric S.
09/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a $69 deal for Three Hours of Housecleaning. the service went okay.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Triple M
Dear Customers, EVERY PLACE IS DIFFERENT. The 1 constant is that Miles Maid and Maintenance GETS THE PLACE CLEAN! SINCE EVERY place/ situation is different, I ADMIT, the 1st visits MAY BE somewhat AWKWARD so please don't get discouraged from taking advantage of Triple M's EXQUISITE SALES, SERVICE & GOOD EFFORTS/ INTENTIONS OF PLEASING EVERY CUSTOMER BECAUSE "IT" ONLY GETS BETTER! Thank You, Miles Maid and Maintenance

Curtis C.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned 4 rooms. Cleaned and vacuumed two rooms. Cleaned bathroom and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Triple M
Dear Member, THANKYOU for the review because QUALITY WORK are my intentions for every customer. Although it's NOT AN EXCUSE,I was experiencing some personal issues for some time & since I put it behind me. I can now FOCUS ON MY WORK!

M L M.
04/2014
3.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Triple M
YOU REVIEWED THE WRONG BUSINESS!!!

john K.
02/2014
3.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
2.0


Response from Triple M
I can only WISH that I had the knowledge & experience I have NOW when I provided service for you BUT all I can do now is ask for a 2nd opportunity to gain your trusted business, visit [hyperlink removed]?!

Dianna G.
01/2014
3.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$90

Response from Triple M
Your concerns has been addressed & THANK YOU for using Miles Maid and Maintenance. Please give MMM another chance to show how improvements were made in various areas AT NO ADDITIONAL CHARGE to my customers! Thank You, Miles

Jim B.
11/2013
4.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a Big Deal from Miles Maid & Maintenance.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Triple M
THANK YOU. I HOPE this'll becomes a TREND! I LOVE IT WHEN CUSTOMERS APPRECIATE HARD,HONEST WORK AND LEAVE IT AT THAT!

Mary H.
09/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Full cleaning of downstairs including kitchen, living, dining room, floors cleaned and polished etc. They performed the work on the scheduled date and time. I was very happy with Miles Cleaning. I plan to have Miles come back again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Triple M
THANK YOU! It's a PLEASURE servicing customers/ members that put aside "whatever" personal things in their life and rate the work done for them!

Robert S.
09/2013
4.0
house cleaning
  + -1 more
He did a good job
Description of Work: Miles cleaned my living room, family room, kitchen and bathroom

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Triple M
Dear Members, HONESTY IS EVERYTHING! I TRULY APPRECIATE REVIEWS that let's me know the areas that needs improvement so I'll be able to make the necessary adjustments for ALL FUTURE CUSTOMERS. THANK YOU!!

Lucy M.
07/2013
3.0
house cleaning
  + -1 more
unknown
Description of Work: After purchasing the big deal, I spoke with Miles several times on the phone. He was having family problems. At first he said he could not clean the house due to the location, but then he contacted me back via email saying he possibly could. I needed a cleaning for a move out, which there was nothing left in the home, but bare walls, carpet appliances etc. After a couple of phone calls I finally received a reply that he could not do the cleaning. I am sure this man is decent, but each time I spoke to him on the phone it sounded like I woke him up or he was under the influence? I would like a refund of the big deal please.
Rating CategoryRating out of 5

Response from Triple M
At the time of this particular job, I APOLOGIZED & explained that I was experiencing some PERSONAL ISSUES. I DO NOT use anything that'll alter my mind, body or soul! The only thing I'm guilty of is pushing myself maybe too hard to atleast make an attempt to provide service. The main problem is when a person expects to get MORE "UNDERSTANDING" than they're WILLING TO GIVE!

Elaine H.
05/2013
3.0
house cleaning
  + -1 more
unknown
Description of Work: The provider emailed me twice, called me three times, once quite late in the evening, and rang my doorbell. I had told him I wanted to wait to schedule. He either continually forget, failed to keep a record or was generally impatient. It unnerved me.
Rating CategoryRating out of 5

Response from Triple M
Dear Customer, First, I would like to say, the purpose of my multiple phone calls was because the person that answered the phone didn’t seem to be the actual person I needed to speak with. I must also admit, I was new to Angie’s List, and I was not completely unaware of how this process goes. I do sincerely apologize for any inconvenience. I would like for you to read my other reviews to understand that I mean well, and I take pride in my work. Also, I NEVER rang your doorbell or came to your house. You are mistaken! It is unfair for you to make these claims when I know that I have never been to your address. Please let me know how I can make this better. Either way, I do appreciate the feedback.

Mozena W.
04/2013
3.0
house cleaning
  + -1 more
unknown
Description of Work: When I made a phone call to inquire about the services that would be provided and the individual who answered was not very professional, in fact I couldn't really understand what he was saying. He could not tell me prices nor services that would be provided. I decided not to use that service.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
3.0

Yes, I recommend this pro

Response from Triple M
NO WONDER because I DID NOT SPEAK TO YOU. YOU DIALED THE WRONG NUMBER!!!

Michael G.
03/2013
1.0
house cleaning
  + -1 more
unknown
Description of Work: service provider was called and an appointment was scheduled. Provider followed up with 2 postcards via US mail to my home address and a billing address. Provider also confirmed the appointment the day prior. The night before scheduled appt. the provider called and emailed me stating that he could not keep the appt because I did not live within his service area. He was very apologetic and self deprecating. When you consider that I live 2 miles from his home base I suspect the provider had other reasons for cancelling. Either way I have lost confidence in this provider and would not recommend him.
Rating CategoryRating out of 5

Response from Triple M
Dear Customer, Your review is the EXACT OPPOSITE OF WHAT YOU SAID when I called and APOLOGIZED TO THE BEST OF MY ABILITY for not only mislisting my coverage area but also confirming the appointment I made! I ONLY had GOOD INTENTIONS of going to your residence & providing you with the same excellent service I'M KNOWN TO GIVE. Like YOU WROTE, I quickly responded AND scheduled an appointment BUT it wasn't till I got the BEST ROUTE to your address via map quest that I realized the MAIN mistake I made was ASSUMING the location wasn't too far. I've since adjusted my coverage area as a result of that mishap and THOUGHT you were understanding of MY MISTAKE when we spoke BECAUSE YOU NOT ONLY SAID SO BUT YOU ALSO SAID YOU WOULDN'T GIVE MY BUSINESS A BAD REPORT BECAUSE MISTAKES HAPPEN!
    • 1
    • 2
    • 3(current)

Contact information

2200 Oneida St #408, Joliet, IL 60435


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Home and Garage Organization,
Floor Cleaning and Waxing

FAQ

Triple M is currently rated 3.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Triple M accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Triple M offers free project estimates.
Yes, Triple M offers eco-friendly accreditations.
Yes, Triple M offers a 10% senior discount.
No, Triple M does not offer emergency services.
No, Triple M does not offer warranties.
Triple M offers the following services: House Cleaning- Dusting, Sweeping & Vacuuming, Mopping, Steam Cleaning, Bath Tub, Shower Cleaning.
Carpet Cleaning, Floor Waxing & Stripping, Outdoor Services - Yard Work & Snow Removal.

Contact information

2200 Oneida St #408, Joliet, IL 60435


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM