Triple M

DO NOT GIVE YOUR MONEY TO THIS BUSINESS. Africa Scott did a terrible job cleaning my home. The home was vacant and being prepared for renters to move in. She provided a low price quote. Her low price matched the low quality of cleaning service she provided. The bathrooms remained unclean and urine stains remained at the bottom of the toilets. The dish washing machine was dirty and the washer/dryer were neglected. This was a lazy surface counter type of cleaning. I DO NOT RECOMMEND her service. I’ve reported her business for running off with my money.

Left streaks on floors and appliances, had tiny stick vacuum cleaner and dumped some kind of nasty floral carpet deodorizer all over carpets.

He was not in shape to clean so everything had spray left on it. Water left on the floor. Would not h ite again

Great Job coming back in a few weeks

Horrible. He never removed his shoes when he cleaned. I had footprints all over my mopped floor. He used widex for everything even on my floor but ironically not on my glass and mirrors. They had a horrible film. His mop was dirty so it made my newly painted baseboards look gray. This story can go on and on. He apologized and promised to give me a partial refund in return for not giving a review. I never received that. I have emails to prove this was a horrible cleaning and he knew it. I literally paid someone different to come and reclean my home less than 7 days later. Did I mention he sat his nasty wet mop on my new rug!?! I just politely moved it and knew this would be my first and last time using him. When I first let him know I wasn't satisfied he came off very defensive and a little snappy. I was been very nice about it and his attitude changed. I learned a very valuable lesson about choosing providers on here. Don't just look at the overall grade. Read the Reviews!!! If I would have done that first I wouldn't have bought this deal. There were sooooo many unhappy customers besides me!!!!

He did a good job. He's very reliable. I'd give him B overall. He has a slight disability, and he wasn't able to do everything I asked. He was trying and did a really good job. I would use him again, I would just make sure that I he does the things I really want done first. He's the kind of person you can trust in your home. He's not augmentative and he takes directions well.

They did okay. He did an adequate job. I would hire him again.

There were some additional costs because they did not finish. It was $25 plus whatever the charge was. The price was reasonable. The quality of their housecleaning was good. I cannot say if I am going to use them again in the future.

It was okay. I think the job was too big for him. I needed a crew. He was very personable and helpful. He was easy to work with. With lots of supervision, we got the job done.

Miles is very good. He was very thorough and he cleaned out the areas as requested satisfactorily. We provided all the supplies. He was not equipped to do his job. The price was very reasonable.

The cleaning was just a surface clean (wipe down). This was NOT a deep clean. All of the mirrors and shower glass were still smudgy and foggy, even after asking him to redo them. I don't think he used glass cleaner, maybe some other type of product. The moment I walked into the bathrooms I was able to see the faucets, sinks and showers were still dirty (toothpaste smudges, soap residue, hair, etc.), the floor was extremely wet but not clean. He came with a sponge mop that broke so he had to use my mop. It took him almost an hour to vacuum a small kids room that was not even dirty. He used my vacuum cleaner. I ended up having to pay for another company to come back and redo the work. I just don't think maid service is his cup of tea. He was prompt and worked hard the whole time, it just did not meet my level of expectation for a "deep cleaning" as was advertised.

They were very nice accomodating and responsive. Unfortunately we needed to get a refund as we are unable to have the service done.

I could tell we weren't a match when I spoke with them. During our phone call he told me what he could do for me. I could tell he wouldn't be able to do the things done that I needed done. He was very responsive, kind and he would have been fine to work with, but the deal wouldn't work for me.

I felt the job was not a deep cleaning, just a general cleaning. Owner showed up on time with his equipment and went to work. I had to show him an area that he did not clean. Owner had limitations, so he could not clean the ceiling fan. I would use him again if I just wanted a general cleaning.

I never heard from the provider in the beginning, I reached out to Angie's list about this and they contacted him. I received a call from the provider saying he was not going to honor the deal that I had purchased. It sounded like he was just joking, but I am just requesting a refund.

This is my first experience with this so I didn't know what to expect. They really did and just went around everything and didn't actually dust the items. They were very friendly and worked the whole time. One went to the bathroom then scrub. The kitchen person went to work there. It wasn't like they were checking their phones or going out to the car or anything like that. They did their work quietly. I will continue to use them again.

They did a fantastic job! Cleaned everything - appliances, lots of cabinets/drawers, cabinets, wood floors, etc.

while the representative was very nice and professional, it just wasnt to the level of detail that i expected or prefer.

Excellent service and punctuality

It worked out well and they came out the day that I made the purchase. We paid extra, because we added additional time. I have used them before and I was pleased with them. I would use them again.

My experience turned out to be a nightmare! The question is not what he did? It is what he didn't do. He did not clean my house! He broke about 8 glasses in the wet bar. I am so upset.

I usually have two women clean for me without any issue, this time I decided to try someone new. He showed up at 9:00 AM, and started doing the work I had hired him for. I noticed that he was sweeping my rug with a broom, so I asked him what he was doing because his Big Deal said he would be vaccuuming. He said, "Well, you don't have a vaccuum do you?" I responded, "Well you never asked." I then had to go downstairs and get my vaccuum for him, I am disabled and a senior citizen. I then showed him how to use a vaccuum and the difference it makes. He continued cleaning, and I noticed something when he was mopping my bathroom. He was using a sponge mop and was going to put back the floor mats before the floor was dry. He told me 'not to worry, the floor would air dry'. After this, I heard the vaccuum run again for a short time, but I don't know what all he actually cleaned. He definitely did not clean my wood floors. He also neglected to move anything when he dusted, which I found terribly surprising for a housecleaner. I told him that I was not at all happy with the service, because of all the snags and hiccups. He responded, "Well did you expect me to clean the entire house in three hours?" I simply said, "No, but I did expect the first floor to be clean!" I have no idea why he is listed as a housecleaner, but I will definitely not be using him or recommended them.

I didn't really want to write this review due to the poor job performed by Mr. Miles. I'm only writing this because he asked me several times to complete one. I purchased a certificate on Angie's List and decided to give him a try. I actually feel sorry for Mr. Miles, due to his severe short term memory loss. As stated by one of the prior reviewers, Mr. Miles shared with me about being hit by a car and his memory loss. Due to his memory loss, I had to repeat the requested services several times and they still were not accomplished, and those he completed were less than satisfactory. Additionally, he thought he'd left information in a voicemail that I never received. After completing the work, Miles asked me to inspect the work and for the most part, it was not done. For example, he couldn't remember if he cleaned my toilets or mopped. I examined the work and they were not clean. The floors could not have been mopped due to the dirt still present. He attempted to clean my glass table and furniture and left streak marks. Eventually, I came to the conclusion that he was doing his best and incapable of successfully satisfying my expectations. I actually had to re-clean my house.

Generally did not move furniture and mopped around chairs and sofa, table, etc. Bathroom was not cleaned behind the toilet. Used my broom, dustpan and vacuum cleaner to do the job.

Miles was punctual. When he arrived I reviewed the things that needed cleaning. Since we had recently had some of the walls patched and repainted, and had had the floor refinished the prior week, the amount of cleaning needed in this unit was relatively modest. When he had about an hour left in the six hours of cleaning I had purchased as an Angie's List Big Deal, I went and reviewed what had been cleaned and what missed. He had cleaned some things, but missed some. He welcomed my review, explained that he had been hit by a car in the 90s, had been in a coma for several weeks, and then went through a long rehab process to regain most of his physical capacitiy. However, he continues to have memory deficits, so will forget things that customers tell him, so welcomes their pointing out what he missed. Probably due to his memory deficits, he had forgotten his vacuum cleaner, so I had needed to provide him with ours, plus a long extension cord that would reach from the third floor to the ground floor. Miles finished cleaning the things he had initially missed before leaving.