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ARS / Rescue Rooter Illinois

4.4(
507
)

Heating and Air Conditioning, Plumbing, Drain Cleaning,

... +6 more

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now. We employ a knowledgeable team of trained specialists who have the professional experience to do any job right the first time. When our employees visit your home, you can rest assured that they have passed thorough background screenings and drug tests, and are equipped to provide you with the service you need. DBA - American Residential Services LLC, The Irish Plumber, Kranz Mechanical, Anderson Htg & Cooling, Rescue Rooter.

Business highlights

98 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning & Heating Repair, Installtion, & Maintenance. HVAC Systems. Indoor Air Quaility & Duct Cleaning. Attic Insulation. Plumbing Repair & Installation. Drain Services & Repair. Sewer & Water Line Repair. Smart Home - Nest Thermostats & Cams.

Amenities

Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4507 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
11%
3
7%
2
5%
1
8%
Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Write a review
Showing 426-450 of 507 reviews
Laurie G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from ARS / Rescue Rooter Illinois
Ms. [Member Name Removed], Thank you for taking time to share your feedback on our company. ARS/Rescue Rooter strives to provide exceptional service to each of our customers. We are pleased to hear about your experience. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879
Beverly M.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: We use them for our annual heating and air conditioning inspections. Most recently to replace a failed hot water heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Illinois
Ms. [Member Name Removed], Thank you for taking time to share your feedback on our company. ARS/Rescue Rooter strives to provide exceptional service to each of our customers. We are pleased to hear about your experience, and appreciate our continuous relationship. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879
Floreda W.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Illinois
Hello, thank you for taking time to share your feedback. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter!
Thomas W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Illinois
thank you for taking time to share your great feedback. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter!
Denise A.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Chris installed a new toilet that I purchased and he was prompt and courteous. I would definitely use this company again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from ARS / Rescue Rooter Illinois
Ms. [removed member name], thank you for taking time to share your amazing feedback. ARS/Rescue Rooter is committed to providing exceptional service to each of our customers. We are pleased to hear about your experience with Chris. Should you need further assistance, please don't hesitate to call. Thanks for selecting ARS/Rescue Rooter as your home service provider!
Larry O.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50
Response from ARS / Rescue Rooter Illinois
{removed member name}, thank you for sharing your feedback. We appreciate you choosing ARS/Rescue Rooter for your home service provider. Should you need further assistance, please don't hesitate to call!
Antonio S.
02/2015
5.0
air duct cleaning, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
unknown
Description of Work: HVAC Replacement furnace and AC with ductwork. Also new water heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Illinois
Mr. [member name removed], thank you very much for sharing your feedback. We appreciate you choosing ARS/Rescue Rooter for your home's needs. Should you need further service, now or in the future, please don't hesitate to call.
Donna T.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Put in new faucets in my bathroom. Sink and tub. |Also fixed toilet. Everything was ok but I am still having problems with my toilet and my tub looks all cracked and unfinished. The only reason I would use them again is because the men who come are very nice and that is half the battle.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Sally B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bathroom toilet repairs and sink in laundry room repairs. It went well.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dominique B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: very professional and courteous. The best plumber I have had yet!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ARS / Rescue Rooter Illinois
Thank you, [member name removed], for sharing your experience. ARS/Rescue Rooter Illinois is committed to providing exceptional customer service, and we are so pleased that we delivered. Should you need additional service, please don't hesitate to call!
Ramona C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Illinois
(Member name removed), thank you very much for sharing your great feedback. We appreciate you choosing ARS/Rescue Rooter for your home's needs, and you joining our home service program. Should you need further service, now, or, in the future, please don't hesitate to call!
robert P.
12/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought a deal & after the deal was applied i thought it was way too much money for the job. I will make sure I get a price up front next time.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$250
Response from ARS / Rescue Rooter Illinois
[member name], thank you for taking time to share your experience. ARS/Rescue Rooter's primary goal is to provide each of our customers with exceptional service. We apologize if we were unable to do so in this situation. We would like to speak with you regarding your specific experience. One of our Customer Relations Team members will be reaching out to you to address any and all concerns you may have.
Carolyn C.
11/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installation of new shower fixture.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jim B.
11/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: It was a deal for $49 for a whole-house plumbing inspection and water heater tune-up. They were average.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARS / Rescue Rooter Illinois
[member name removed], ARS/Rescue Rooter is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.
Juanita N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were great. They came on time, were very pleasant & got the job done.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michael K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clean a/c
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Denise C.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
Fine very nice guy.
Description of Work: Check toilet and gave estimate on plumbing cost.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Norman A C.
10/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Response from ARS / Rescue Rooter Illinois
[member name removed], ARS/Rescue Rooter is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.
Janet F.
10/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Toilet maintenance. Purchased new toilet and had it installed for a charge of $800. Good job but thought price was high.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Michael R.
10/2014
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: Went well. I was a bit surprised of the price but then this was the first time I ever hired a plumber. Unclogged bathroom sink drain, bathtub drain and installed my toilet. I have to admit he (Scott) gave us a feeling of relief when the flange was broke and he was able to fix the problem without major construction. Overall I was impressed.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Jeffrey G.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Installed new furnace, ac, and water heater. The install of the furnace and ac went very well and quick, approx 4.5 hours. The installers were professional, cleaned up well, and answered questions. As they did not have the correct size float sensor, they staid until the correct size was delivered so it would be completed same day. They also helped move the washer and dryer so the water heater could be reached. | |Then a different individual installed the water heater. He did not have any supplies for cleaning and asked to borrow them including a towel, broom, and carpet cleaner. Even then he did not clean up well and left the supplies scatter around. Oveall install of water heater ok.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Gail G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
A T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Anand P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Evaluated and diagnosed leaky rubber gasket in toilet. Recommended repairs that I ended up performing myself to save money.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$39
Liz F.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: toilet tune up and plumbing inspection
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40

Contact information

731 District Dr, Itasca, IL 60143

https://www.ars.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Air Duct Cleaning,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

ARS / Rescue Rooter Illinois is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ARS / Rescue Rooter Illinois accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS / Rescue Rooter Illinois does not offer free project estimates.
No, ARS / Rescue Rooter Illinois does not offer eco-friendly accreditations.
Yes, ARS / Rescue Rooter Illinois offers a 5% senior discount.
Yes, ARS / Rescue Rooter Illinois offers emergency services.
No, ARS / Rescue Rooter Illinois does not offer warranties.
ARS / Rescue Rooter Illinois offers the following services: Air Conditioning & Heating Repair, Installtion, & Maintenance. HVAC Systems. Indoor Air Quaility & Duct Cleaning. Attic Insulation. Plumbing Repair & Installation. Drain Services & Repair. Sewer & Water Line Repair. Smart Home - Nest Thermostats & Cams.

Contact information

731 District Dr, Itasca, IL 60143

https://www.ars.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day