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Aleck Plumbing Inc

Plumbing, Drain Cleaning, Wells and Pumps,

About us

Aleck Plumbing is family owned and operated and has been serving the Chicagoland area for nearly thirty years. We are a full service company handling residential/commercial properties, sewer and drain rodding, bathroom remodels and new construction projects. At Aleck Plumbing, our plumbing technicians are both licensed and bonded, with a professional attitude and clean, precise workmanship. We have an on-call technician at all times to take care of your plumbing emergencies, as well as a 24 hour answering service. Communication is key. Our office staff is friendly, accommodating and well versed in all plumbing issues that may occur, enabling our technicians to arrive at your job informed and prepared for the task at hand. PLEASE NOTE: All service requests should be directed to our main office. We appreciate all the messages we receive from our customers through Angie's List but all questions about appointments (scheduling, modifying services, etc.) need to be handled by our dispatch staff. Thank you for your understanding!

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial, sewer & drain roddings, water heater installation, garbage disposals, sink faucets, pump replacement & installation, bathroom remodels, sewer & drain televising, RPZ certification & installation, overhead sewer installation

Services we don't offer

Heating and Air Conditioning, Appliance Repair, Fire Sprinkler Systems

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-110 of 110 reviews

Darlene J.
11/2012
4.0
plumbing, drain cleaning
  + 0 more
Get a price breakdown for each service in writing before letting them start the work.
Description of Work: Individual looked at each area where I was having plumbing problems and gave a quote. Extremely high for the time it took to fix the problem. I had to call them back again in a couple of days when I had another leak in the kitchen sink. At first they wanted to charge again for the problem, but I was adament that it was the same situation again. I did not get a break down of each item just a total cost of everything and even though I explained that I got their name through Angies list, no discount was offered. I would not recommend them because the felt the prices were extremely high/over priced.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Chris L.
11/2012
5.0
plumbing, drain cleaning
  + 0 more
Received VERY FAST response. Showed up on time. Fixed problem.
Description of Work: Fixed pipe under sink to stop leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Katharine B.
10/2012
5.0
plumbing
  + -1 more
We just moved into our new home and wanted to replace the dryer only to find out that we would need to replace the copper gas line as well. Aleck first provided us with an estimate that included several options of how we could run the gas line and they explained the pros and cons of each option. They were able to perform the work right away but my husband and I wanted to think about it first. The following week we scheduled the work. They arrived early for our service appointment and finished the work in a timely manner. They were polite, professional, and left the area very clean. We couldn't have been happier.
Description of Work: They replaced a copper gas line for our dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Nancy G.
10/2012
5.0
plumbing
  + -1 more
They are timely, responsive, affordable and courteous.
Description of Work: I have used Aleck Plumbing several times - for new water heater, new sump pump and water pipe break. They are responsive, polite, professional. Would not hesitate to recommend them. The only reason I have not used them in over a year is because I moved out of the area - to the NW suburbs of IL and they do not service that far north.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

William W.
10/2012
5.0
plumbing
  + -1 more
Aleck Plumbing worked out very well, the guy was on time and did was suppose to do.
Description of Work: I had a pipe that was leaking in the bathroom and Aleck Plumbing replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale H.
05/2012
5.0
plumbing
  + -1 more
I called for an estimate and was told the price (hoping it was free) and that the fee would be applied to services if I chose to go with them.Mike T. came out later the same day and assessed my problem(s), he was very professional, knowlegeable and overall "a nice guy".He explained to me that the old pipe was leaking from the top along the seam and some of it had actually collapsed and entered into the sewer line. He then took a look at the clean-out in front of the house and showed me that it would have to be rodded out before any repairs to the pipe could be made. He then gave me a written estimate and asked if I'd like to schedule it. After considering the "crud" that the pipe was leaking onto my basement floor (and the health hazard) I told him to go ahead and schedule it (rodding and replacement of the 4 inch 4 foot section of bad pipe). Mike got on his work phone and called the office for a schedule.He told me he'd be at my home at 7am the next morning and asked that I make sure the outdoor power supply would be on at that time so he could rod out the sewer line first. Sure enough, at 7:00 precisely, Mike was at my home and preparing to run the rodding machine and after 2-1/2 hours, the line was open. He then proceeded to the basement to begin work on removing the busted pipe, replacing it with pvc.He then began to remove the debris and clean up. He asked if one of the toilets upstairs was leaking and I confessed that that would be a good "possibility", because once he removed the old pipe he noticed a steady trickle of water (and it shouldn't have been one). Mike asked if I'd like him to check out the bathroom upstairs to see if there's a leak. "Might as well, since you're here."Sure enough, the toilet bowl had a steady (but so slight) swirl of water in the bowl and Mike said "See that? There's the leak."I told him to go ahead and fix it. It took him less than fifteen minutes and i'm sure he saved me some money on my water bill.Overall, I am well pleased with the work performed by Aleck Plumbing and very pleased with Mike's professionalism and customer service prowess.
Description of Work: Rod out, replaced busted sewer pipe, fixed a leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joseph R.
03/2012
5.0
plumbing
  + -1 more
I recommend Aleck Plumbing for all sewer or plumbing work. They are well trained plumbers, with a professional attitude toward service.
Description of Work: Three men from Aleck plumbing arrived at my home punctually at 7:00 am prepared to work. Mike, Dan , and Brien did a fantastic job of replacing a broken sewer main leading from my house to the street. They were respectful of our house and wore booties inside immediately upon entering. Outside they were careful not to disturb the landscaping or to leave ruts in the lawn with the back-hoe. They dug the hole, removed the bad pipe and replaced it with new plastic per code. Inside the house the pumbing connection was cleaner than the original work. All of the work passed the Village inspection. The entire job was buttoned up, cleaned, cleared and back to normal by 10:30 a.m. A week earlier, I had Aleck replace a sump pump and had the same satisfactory results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Judith S.
03/2012
5.0
plumbing
  + -1 more
We've been using them for over 10 years. They did a great job and always clean up after themselves. They are extremely clean and professional and their prices are competitive. They also offer discounts if you have to have multiple jobs done.
Description of Work: They installed a battery backup for our sump pump and put in a new ejector pump.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayla Z.
01/2012
5.0
plumbing
  + -1 more
Aleck Plumbing always does a great job. I completely trust this crew to get the job done right. We've used them several times over the past 5 years.
Description of Work: Aleck Plumbing came out to test our backup sump pump and replace the battery. Found a problem with the fuse. Fixed the problem, showed me how to test and gave me an extra fuse JUST IN CASE it happened again. I've tested a few times and it appears to be OK. They are always very thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Theodore F.
01/2012
5.0
plumbing, water heater repair
  + 0 more
water heater sprung a leak. Called Sears first, estimate was about a thousand, but they couldn't schedule it anytime soon, plus, I didn't like the heavy sales pitch.Looked up Alec Plumbing on Angies list, called them, and scheduled them to come out a couple of days later. The were on time, the water heater was installed and the final price was exactly as quoted. Will use them again in the future.
Description of Work: Installed brand new water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Kerri M.
01/2012
5.0
plumbing
  + -1 more
He was on time, efficient, and quiet. And, our kitten who followed him everywhere, ended up making a new friend.
Description of Work: Fixed a toilet issue that needed a replacement part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lester M.
12/2011
5.0
plumbing, water heater repair
  + 0 more
The phone staff was courteous and responsive. The technician came on time and went about the service quickly and efficiently. The price quoted was the price I paid.
Description of Work: They checked the water heater and replaced it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Gerald J.
12/2011
5.0
plumbing
  + -1 more
An ejector pump that I installed failed. Aleck's employee, Dave, came out and realized that the broken pump might still be under warranty. He took out the bad ejector pump for me and suggested that I take it back where I got it from for an exchange. Dave then rescheduled his service for the next day. I exchanged the pump that day and Dave installed it the next. Dave's suggestion saved me hundreds of dollars, and I'm pretty certain most plumbers would NOT have suggested this. I experienced great customer service, prompt arrival time, and a professional installation. I highly recommend Aleck Plumbing.
Description of Work: Installed ejector pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Susan Q.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
After a past history of a negative experience with another plumbing company, a neighbor recommended Aleck Plumbing to me. The customer service person at Aleck Plumbing was polite and friendly, and after setting up an appointment for a service call, I was optimistic that there would be a positive outcome to my plumbing issues. I was not disappointed! Mack the plumber arrived on time, as scheduled, and throughout the service call, he was very professional, helpful and friendly. After reviewing the two issues, i.e., my toilet and my bathroom sink, he gave me best-case and worst-case quotes, both of which sounded very reasonable to me. Fortunately, the best-case scenario prevailed, which was that my sink had a large clog that was quickly removed and did not require more expensive pipe repairs. The toilet and the sink were both fixed in about an hour. Mack gave me some helpful advice, answered all of my questions, and he cleaned up everything afterward. I was delighted to have my bathroom back in working order, and also to have had such a positive experience with this company. Living in a "vintage" house, with ancient plumbing, I anticipate plumbing issues in the future, and Aleck Plumbing will be my number one contact.
Description of Work: The inside mechanism of my toilet was completely rebuilt, with a new exterior handle/lever. In addition, a large clog was cleared from my bathroom sink, which had completely stopped draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Quinton J.
10/2011
5.0
plumbing
  + -1 more
He arrived on time and was very professional. After diagnosing the problem, he explained what needed to be done prior to doing it and told me exactly how much it would cost so there were no surprises other than it took him less than 30 mins to complete the job. At the rate of $500/hour, I think I need to change careers.
Description of Work: I had a heavy knock in my pipes which would cause the entire house to rattle while running bath water in one of my bathrooms. I thought this repair would require a plumber to cut into the wall but he explained prior to doing the work that it would probably be resolved by replacing a cartridge in the faucet. I probably should have stopped him there and saved a few bucks by paying only for the $75 service call but I left it to the professional and he completed the job in less than a half hour. He was friendly and professional and even at the rate I paid, I didn't feel like I was getting taken advantage of.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

barry B.
09/2011
5.0
plumbing
  + -1 more
Dan arrived on time and was courteous and efficient. He spent over an hour and a half making sure that the drains were all clear and even cleaned hair out of the shower drain. He was friendly and was not bothered by my overseeing and questions. I will use this company for all my future plumbing needs. Highly recommended.
Description of Work: Cleared a toilet drain by removing toilet and routing the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joseph S.
08/2011
5.0
plumbing, water heater repair
  + 0 more
We had a fantastic experience with Aleck Plumbing from start to finish. The person who answered the phone was able to answer all of my questions immediately. They quoted a competitive price and a labor warranty (6 years) that far exceeded what other companies were offering (1 year). They were able to schedule a same-day appointment and when an earlier appointment window opened, they called back and offered to come out at that time, which was very helpful. The plumber who did the work was meticulous and thorough. He also noticed and corrected a code violation in the way our humidifier was connected. This added an extra $85 to the cost of the job, but the attention to detail was appreciated. The job was completed quickly and we're very satisfied with the results.
Description of Work: Replaced our leaking water heater with a new model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,155

Garin C.
06/2011
5.0
plumbing
  + -1 more
Their work was outstanding, professional, and done on time. The estimates were exactly what we paid. They were clear about the projects' needs and possible complications. After the work was done, they did an excellent job of cleaning up the work site and returning it to its original condition (as much as possible).
Description of Work: Small backhoe service with digging new water line from street to repair leak in water pipe. Earlier, we also had them repair leak and run new pipe in our basement (a $200 job).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Edna B.
06/2011
5.0
plumbing
  + -1 more
He did a very good job. He was very prompt and very professional. I had no problem with him. I thought his price was a little high.
Description of Work: Aleck Plumbing Inc came out last month and installed our toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

MICHAEL M.
11/2010
5.0
plumbing
  + -1 more
Responded w/in a few hours, work performed as requested.
Description of Work: "minor" overhaul of toilet; replacement of bathtub spout/diverter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nancy G.
10/2010
5.0
plumbing, water heater repair
  + 0 more
They are professional, responsive, pay attention to details. This plumbing company takes off their shoes when they come in your home!! HIGHLY RECOMMEND without any reservation.
Description of Work: We have used this plumbing company exclusively until I moved to the NW suburbs of Chicago (an area that they don't service). They installed a water heater, sump pump and other minor plumbing repairs and have given advice when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard M.
09/2009
5.0
plumbing
  + -1 more
I have used them several of times. They have good service. There prices are very reasonable.
Description of Work: Aleck Plumbing is who I used for my pluming needs. I had a clog in my pump where my waste goes out to the street. One of the fittings had worn out. They have also installed my kitchen sink and put on a new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARIKAY P.
07/2009
5.0
plumbing
  + -1 more
Dan did a good job and did not have to cut a hole in my ceiling. He does good work and I like him. He's courteous and is a nice guy. I have used him before. His price is in line with everyone else. He's not super cheap, but I know he does a good job. He came the next day after I called him and he was on time. He's a real personable person.
Description of Work: I used Aleck Plumbing to fix a leak in my bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlon W.
10/2007
5.0
plumbing
  + -1 more
Although it only took him a couple of hours to solve the problem, the issue is still ongoing because the insurance company has not yet agreed on whether or not they'll pay the total amount. As far as the person who came in and did the job, he was very professional and knowledgeable.
Description of Work: My bathroom sink was leaking and I had the water faucet repaired. It took a couple of hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael R.
09/2007
5.0
plumbing, wells
  + 0 more
Very well. Matt did a great job fast.
Description of Work: The technician installed a sump pump that I had bought from a retail outlet. Work was begun and done in less than 30 minutes beginning at 7:00 AM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

18027 S Crawford, Homewood, IL 60430

http://www.aleckplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling

FAQ

Aleck Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Aleck Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Aleck Plumbing Inc does not offer free project estimates.
No, Aleck Plumbing Inc does not offer eco-friendly accreditations.
No, Aleck Plumbing Inc does not offer a senior discount.
Yes, Aleck Plumbing Inc offers emergency services.
Yes, Aleck Plumbing Inc offers warranties.
Aleck Plumbing Inc offers the following services: Residential & commercial, sewer & drain roddings, water heater installation, garbage disposals, sink faucets, pump replacement & installation, bathroom remodels, sewer & drain televising, RPZ certification & installation, overhead sewer installation
Heating and Air Conditioning, Appliance Repair, Fire Sprinkler Systems

Contact information

18027 S Crawford, Homewood, IL 60430

http://www.aleckplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM