Anna's Maids

House Cleaning, Apartments

About us

At Anna’s Maids we believe in showing, not just telling. That's why we invite you to explore our dedicated YouTube channel: YouTube.com/@AnnasMaids where you can witness our skilled team in action. From meticulous attention to detail to the careful selection of cleaning products and equipment, each video offers a glimpse into our commitment to excellence. Whether it's a residential space or a commercial property, our expertise shines through in every job we undertake. Discover the Anna’s Maids difference and let us elevate your cleaning experience.

Business highlights

26 years of trusted experience

Services we offer

At Anna’s Maids, we provide tailored professional cleaning services to suit our clients' specific needs. Our skilled team ensures thorough cleaning, covering tasks such as vacuuming, floor mopping, bathroom and kitchen sanitation, and furniture polishing. With a commitment to excellence, we use top-quality cleaning products to guarantee both effectiveness and safety for our clients. Whether it's regular maintenance or one-time deep cleaning, we're dedicated to delivering comprehensive satisfaction to our customers.

Services we don't offer

Carpet cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.61,018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 826-850 of 1018 reviews

Debra R.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were prompt professional and efficient. The ladies cleaning my home did a nice job and gave special attention to the areas I requested. I will have them come again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sridevi D.
06/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathleen P.
06/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH O.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned my home top to bottom. Left it spotless. I have two dogs and a lot of artwork and stuff, everything was beautiful. I didnt have to explain what clean meant. I've hired them on a regular basis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Kelsi L.
05/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Jodi S.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: The cleaners showed up on time and completed the work in the allotted time. I have a multi-level home and they did a great job of thoroughly cleaning all the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Susan K.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: 2 hours of cleaning - they are fast and very good at what they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Barry B.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David M.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Don R.
05/2016
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Maura N.
05/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George M.
05/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Kelvin F.
05/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning service was adequate but one of the maids flushed a whole rag down our toilet to dispose it. This over-flowed our toilet and created a costly plumbing issue after they left. The service covered the cost of the mishap, but we had to clean the bathroom ourselves. Most importantly it is hard to understand how an experienced maid could make such a unprofessional common sense error.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$95

Ruben K.
04/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dian W.
04/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: they cleaned for the 3 hours that I had paid for although there did seem to be some confusion at the end about if I was paying them or if they had already been paid. The manager called before they had left and they ended up talking to her to straighten things out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$130

Anne Marie G.
04/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jackie O.
04/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Grant R.
04/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jason C.
04/2016
3.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Hired them for a move-in apartment cleaning. They initially wanted to charge an extra fee for the move-in, stating they would need to do more thorough cleaning. However, after negotiating, they honored the big deal from angie's list. The cleaners did an okay job, but were ready to leave at least 15 minutes before the end of the 2-hour window promised with the cleaning job, instead of working the entire time. There were several areas that could have been cleaned more thoroughly, including the kitchen and one of the bedrooms. Not sure if this was because I did not pay the extra move-in fee or not. Would have to consider if would use them again or not, there are too many other cleaning services around.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

Response from Anna's Maids
Thank you very much for your business. Please be advised that move in/out service is a completely different type of cleaning then standard cleaning. Very often those kind of houses are empty and after some kind of remodeling. It requires from us more work and different type of work. We are cleaning all windows inside, all kitchen appliances inside and outside, all kitchen cabinets inside and outside, all closets, garage floor sweeping and wall spot cleaning. We charge more for move in/out services because our employees must put more energy into it and that's way we pay them more for that. Please keep in mind that all deals are only for standard services and you will find this information in rules about each deal on Angie's List. Best regards Anna's Maids

Brent H.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning services for a large condo unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stella V.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: The two women were punctual and very thorough! Everything sparkled after they left!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Lawdren Z.
04/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy A.
03/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delana M.
03/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Don R.
03/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: Essentially nothing. Did not send agreed upon crew. Did not clean house per expextations. They washed dishes and left a bowl of granola cereal on counter without tossing and cleaning. Left dropp food at bottom of refriderator. |They made the beds. Appeared they did not use cleaning agents in kitchen and bathrooms. did not mop and clean floor in basement bathroom as i instructed. They unpluged 3 glade scented from walls. Goofed off at front door for nearly 10 minutes like children. Left clean clothes on bean bag n my son's bedroom. Undusted bedroom chest. |Needson'say more?

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$110

Contact information

4431 Olmstead Drive, Hoffman Estates, IL 60192


Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Apartments

FAQ

Anna's Maids is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

Anna's Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Anna's Maids offers free project estimates.
No, Anna's Maids does not offer eco-friendly accreditations.
No, Anna's Maids does not offer a senior discount.
No, Anna's Maids does not offer emergency services.
No, Anna's Maids does not offer warranties.
Anna's Maids offers the following services: At Anna’s Maids, we provide tailored professional cleaning services to suit our clients' specific needs. Our skilled team ensures thorough cleaning, covering tasks such as vacuuming, floor mopping, bathroom and kitchen sanitation, and furniture polishing. With a commitment to excellence, we use top-quality cleaning products to guarantee both effectiveness and safety for our clients. Whether it's regular maintenance or one-time deep cleaning, we're dedicated to delivering comprehensive satisfaction to our customers.
Carpet cleaning

Contact information

4431 Olmstead Drive, Hoffman Estates, IL 60192


Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM