Anna's Maids

House Cleaning, Apartments

About us

At Anna’s Maids we believe in showing, not just telling. That's why we invite you to explore our dedicated YouTube channel: YouTube.com/@AnnasMaids where you can witness our skilled team in action. From meticulous attention to detail to the careful selection of cleaning products and equipment, each video offers a glimpse into our commitment to excellence. Whether it's a residential space or a commercial property, our expertise shines through in every job we undertake. Discover the Anna’s Maids difference and let us elevate your cleaning experience.

Business highlights

26 years of trusted experience

Services we offer

At Anna’s Maids, we provide tailored professional cleaning services to suit our clients' specific needs. Our skilled team ensures thorough cleaning, covering tasks such as vacuuming, floor mopping, bathroom and kitchen sanitation, and furniture polishing. With a commitment to excellence, we use top-quality cleaning products to guarantee both effectiveness and safety for our clients. Whether it's regular maintenance or one-time deep cleaning, we're dedicated to delivering comprehensive satisfaction to our customers.

Services we don't offer

Carpet cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.61,018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 51-75 of 1018 reviews

Christine L.
04/2018
5.0
house cleaning
  + -1 more
Excellent! The company is terrific to work with - responsive, professional, and friendly - and the crew did a terrific job. They are professional and very hardworking! My house looks great.
Description of Work: General housecleaning of my entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Angie H.
04/2018
5.0
house cleaning
  + -1 more
I have used Anna's Maids frequently and I am always pleased with their services and ease of scheduling. They Team Clean and my home is cleaned top to bottom on 2 hours - 3 floors and over 2000 sf. Always professional and friendly. I only wish I would have found them earlier. A. Hines
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C James U.
04/2018
5.0
house cleaning
  + -1 more
they did exactly as we asked and showed up right on time! it is always a great day with anna’s :)
Description of Work: we had our house cleaned by anna’s.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rusty K.
04/2018
5.0
house cleaning
  + -1 more
I’ve used Anna’s maids to clean my apt before I moved in and they did excellent job, now I have them coming every other week and they always do great job! Highly recommend
Description of Work: Apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Jeffrey J.
03/2018
1.0
house cleaning
  + -1 more
i purposely did not clean my apartment for 3 weeks so that i can see how detailed the service was. they simply wiped everything down which is a general cleaning but not a deep cleaning.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$130

Clari P.
03/2018
5.0
house cleaning
  + -1 more
I’ve been using Anna’s Maid for a while now. I’m very happy with the service. The house is always very clean afterwards. The staff is friendly, punctual and careful with forniture. I highly recommend it!
Description of Work: Great Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy R.
03/2018
4.0
house cleaning
  + -1 more
I had employed Anna's Maids for almost one full year. The quality and thoroughness of the work definitely oscillated over time. There were more recent bouts of tardiness that also contributed to our desire to look elsewhere for cleaning services. We did receive messages for feedback so the management was definitely responsive.
Description of Work: Bi-Weekly Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$110

consuelo S.
03/2018
5.0
house cleaning
  + -1 more
We have been using Anna's Maids for about 2 years for bi monthly house cleaning. They are very easy to work with and schedule. We communicate mostly by text and I receive a confirmation the day before they come. I can text them any special requests and they will do as long as it can be done within the time they are scheduled to be in our home. I have also hired them for one time only services like deep cleaning my mother-in-law's home. She was very pleased saying that they were thorough and left her home spotless. I have recommended the service to others.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Erika S.
03/2018
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Service was great. And, I would definately use them again. Very efficient and did a great job.
Description of Work: Move out for condo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Nancy F.
02/2018
5.0
house cleaning
  + -1 more
They did an excellent job cleaning the apartment and concentrating on some of the areas I pointed out. I would absolutely have them come again. We were very pleased.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
02/2018
4.0
house cleaning
  + -1 more
wnr well. Did a good job for available time.
Description of Work: clean house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Olivia S.
02/2018
5.0
house cleaning
  + -1 more
Very well. The ladies are always on time, very pleasant and hard workers. Also flexible, they always accomodate to our changes and requests. Will recommed to all friends!
Description of Work: Apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard K.
01/2018
3.0
house cleaning
  + -1 more
I bought the 2-week interval services so I can have a steady crew. However, their turnover is so high now that I can only have the same crew for at most 3-4 times. And new crew does not read the notes on how to clean our house. I have to remind them every time there is crew change. The price is high as well.
Description of Work: I hired them to clean my house every 2 weeks to clean my house.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$155

Lynne Z.
01/2018
5.0
house cleaning
  + -1 more
Excellent - they did a great job. Would highly recommend
Description of Work: full house cleaning for move out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff L.
01/2018
5.0
house cleaning
  + -1 more
Very well. The ladies were on time and asked to be shown around the home. They went right to work and asked questions as they came up. Our house sparkled when they were finished. We were extremely pleased with their work.
Description of Work: Basic house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marina K.
01/2018
4.0
house cleaning
  + -1 more
they were late, and we had to reschedule. good job otherwise.
Description of Work: condo cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn B.
12/2017
5.0
house cleaning
  + -1 more
They changed the arrival time by texting me although I did advise the phone is a land line. The housekeepers were told 4hrs although I booked 5 per email correspondence. It took awhile for the housekeepers to get the cost- they called and then were called back at least 2X before they told me the cost after they were finished cleaning. That being said- they got everything and more done than I expected- wonderful job cleaning, thorough. Nice women. Cost was much less than a similar service I used last month by about 100.00! Definately worth the minor miscommunications because they promptly resolved that.
Description of Work: Thorough cleaning of neglected lower level of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$218

Kierstin H.
11/2017
5.0
house cleaning
  + -1 more
Amazing and quick work. I will definitely be using them again!
Description of Work: Total house cleaned from top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Samir J.
11/2017
5.0
house cleaning
  + -1 more
Anna's Maids was prompt to respond with an initial quote for my cleaning. Once I was ready to schedule; they responded immediately to my request and were able to accommodate my schedule. The correspondence through email and text message was easy. The 2 cleaners did a very thorough job and used the green products that I provided for the cleaning. They were very professional and got right to work once they arrived. I absolutely look forward to using this service again!
Description of Work: Residential cleaning of a 3 bedroom, 2 1/2 condo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elisheva P.
11/2017
5.0
house cleaning
  + -1 more
I have used this service a couple of time, and find them to be very reliable. They are quick to communicate and respond. Crew comes promptly, and if there is a delay, they promptly reach out. Most importantly, they get the job done. It's a hassle-free way to enjoy having a clean house.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruthie B.
11/2017
5.0
house cleaning
  + -1 more
We have been using Anna's Maids since 2014 and they are very professional and thorough in there services. We can always count on them when we ever we need them.
Description of Work: Office Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jinru W.
11/2017
5.0
house cleaning
  + -1 more
two cleaning ladies did a wonderful cleaning for my 3000sqft house, it was worthy the money, I really enjoyed their service.
Description of Work: house cleaning for my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Andy K.
10/2017
5.0
house cleaning
  + -1 more
I hired Anna's Maids to do a deep, thorough clean after I had renovations done in my home prior to moving in. Their attention to detail and level of service was excellent. As a result of the great service I have hired them for regular periodic cleaning.
Description of Work: Deep Clean after construction, ongoing service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela O.
10/2017
5.0
house cleaning
  + -1 more
The service was great. I appreciated the attention to detail. For example, our kitchen floor is very difficult to clean and the staff were on ‘hands and knees’ to ensure it was done correctly.
Description of Work: House cleaning include stove and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angie H.
10/2017
5.0
house cleaning, floor cleaning
  + 0 more
Perfect. Responsive to my request for quote. Professional crew that showed up on time. Worked quickly and quietly. Took care with my belongings. The House looked and smelled great when they finished. Worth noting that I am very picky.
Description of Work: House Cleaning - 2400 sf. 2 Bedrooms, 3 1/2 bathrooms and lots of living space. Very comprehensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Contact information

4431 Olmstead Drive, Hoffman Estates, IL 60192


Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Apartments

FAQ

Anna's Maids is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

Anna's Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Anna's Maids offers free project estimates.
No, Anna's Maids does not offer eco-friendly accreditations.
No, Anna's Maids does not offer a senior discount.
No, Anna's Maids does not offer emergency services.
No, Anna's Maids does not offer warranties.
Anna's Maids offers the following services: At Anna’s Maids, we provide tailored professional cleaning services to suit our clients' specific needs. Our skilled team ensures thorough cleaning, covering tasks such as vacuuming, floor mopping, bathroom and kitchen sanitation, and furniture polishing. With a commitment to excellence, we use top-quality cleaning products to guarantee both effectiveness and safety for our clients. Whether it's regular maintenance or one-time deep cleaning, we're dedicated to delivering comprehensive satisfaction to our customers.
Carpet cleaning

Contact information

4431 Olmstead Drive, Hoffman Estates, IL 60192


Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM