Anna's Maids

House Cleaning, Apartments

About us

At Anna’s Maids we believe in showing, not just telling. That's why we invite you to explore our dedicated YouTube channel: YouTube.com/@AnnasMaids where you can witness our skilled team in action. From meticulous attention to detail to the careful selection of cleaning products and equipment, each video offers a glimpse into our commitment to excellence. Whether it's a residential space or a commercial property, our expertise shines through in every job we undertake. Discover the Anna’s Maids difference and let us elevate your cleaning experience.

Business highlights

26 years of trusted experience

Services we offer

At Anna’s Maids, we provide tailored professional cleaning services to suit our clients' specific needs. Our skilled team ensures thorough cleaning, covering tasks such as vacuuming, floor mopping, bathroom and kitchen sanitation, and furniture polishing. With a commitment to excellence, we use top-quality cleaning products to guarantee both effectiveness and safety for our clients. Whether it's regular maintenance or one-time deep cleaning, we're dedicated to delivering comprehensive satisfaction to our customers.

Services we don't offer

Carpet cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.61,018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1001-1018 of 1018 reviews

Ed D.
03/2013
5.0
house cleaning
  + -1 more
It went well.
Description of Work: The two who came, Anna and Donna, worked nonstop and were most efficient. Asked for resources when they were uncertain what should be used. Cleaned a 950 sq. ft. loft Everything. Were the best of the three cleaning services we have tried Will use them again

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Therese K.
02/2013
5.0
house cleaning
  + -1 more
Fantastic!
Description of Work: They did a great job! Very pleased. They were very thorough and even cleaned the blinds without me mentioning it. They even added a nice little touches such as flowers made from kleenex on top of the kleenex boxes. I will definitely use Anna's service again. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

LOU L.
02/2013
5.0
house cleaning
  + -1 more
Nice!
Description of Work: Great service. Nice ladies. Very careful and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

CHRISTOPHE C.
12/2012
5.0
house cleaning
  + -1 more
Great
Description of Work: Clean our house with detail oriented staff

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$55

Rongnan L.
12/2012
4.0
house cleaning
  + -1 more
she is good
Description of Work: clean my 2 bed/ 2 baths apt

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70

patrick M.
09/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: Charge a travel fee....really....no thanks......I pay for my gas you pay for yours
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey R.
07/2012
4.0
house cleaning
  + -1 more
unknown
Description of Work: Over an hour late. Two ladies were difficult to understand with language barrier. Provided no receipt. Cleaning was done well however
Rating CategoryRating out of 5
Yes, I recommend this pro

TINA H.
01/2012
4.0
house cleaning
  + -1 more
The cleaners did a fine job.
Description of Work: I've used Anna's cleaning for the last few years but had to cancel because they raised the price to clean my small 750 SF apartment 35%! It increased from $59 to $80. completely unacceptable.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$80

Russ R.
07/2011
5.0
clock repair, house cleaning
  + 0 more
It went very well.
Description of Work: Anna's cleaning service is very professional and accommodating and the quality of the cleaning is excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Ellen R.
07/2011
5.0
house cleaning
  + -1 more
Great.
Description of Work: Terrific housecleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

BARBARA S.
12/2010
5.0
house cleaning
  + -1 more
Good experience overall
Description of Work: 2 ladies do the work, They have been here several times. General house cleaning in a 3 floor townhouse, 31/2 bathrooms. Vacumming, floorwashing , All the usual work. The ladies are very nice. One speaks English well and is sort of in charge. We have been very pleased with their work. They vacuum carpet stairs, clean shower stalls, toilets, bathtubs, wash floors in bathrooms and kitchen,,wash countertops, sink. Wash wood floors in dining room and living room.The only problem I have is that I would like them to come earlier, but that isn't always possible. They are usually here for 3 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$113

Meg R.
05/2009
5.0
house cleaning
  + -1 more
See above.
Description of Work: I have used Anna's Cleaning for a couple of years now and am very happy with them. We are a pretty disorganized household, so I asked the ladies (2) to devote extra time to "straightening," and they have done so without asking thereafter. They are wonderful. I would cut back on Starbucks and new clothes before I cut back on Anna's Cleaning. Over time, with 2 cleanings a month, the cleanliness standards in our house have risen. Sometimes they have trouble staffing at holiday times, like Christmas, and then we get someone else who doesn't know the routine so it's a little uneven then. But otherwise, we are very happy with Anna's Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

GRETCHEN A.
05/2008
2.0
house cleaning
  + -1 more
They never called back.
Description of Work: Called for an estimate for deep-cleaning (post-construction & pre-marketing) my 1500 sq. ft. house. I was really looking forward to seeing their work, based on the comments here.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


MICHAEL G.
09/2007
5.0
house cleaning
  + -1 more
They are amazing.
Description of Work: They clean my house once a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JACQUE C.
07/2007
5.0
house cleaning
  + -1 more
See above.
Description of Work: They have been cleaning for me for about 6 months now. They do a general cleaning of my house every two weeks. dust, mop floors, clean bathrooms and kitchen, and vacuum all carpeting. They dust the window sills, baseboards light fixtures etc. They will change the linens if requested. They are not perfect. They miss things occasionally, but are always responsive to a reminder. They are also very pleasant to have around and I trust them in my home. For those that might be concerned, they speak English well enough that I am comfortable communicating with them. The point of contact person, Agnus, is very professional and quite helpful. If you are a perfectionist you might have to do a bit of micro managing. I am generally happy with the job they do and do not feel the need to do that. I believe that they aim to please and would therefore take any pleasant constructive criticism well. I would comfortably recommend them to anyone.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SELINA S.
06/2007
5.0
house cleaning
  + -1 more
Fantastic.
Description of Work: Cleaning of townhouse. I have two bedrooms, two baths but had them clean one bedroom and both baths. Two women showed up and did a great job. They were fast and courteous. I will definitely have them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

LISA C.
03/2007
5.0
house cleaning
  + -1 more
unknown
Description of Work: We had someone come out to do a deep spring cleaning on our three bedroom/two bath condo. She was prompt, professional, and impressively thorough. After having several disappointing experiences with cleaning services, we've finally found someone who we'd like to have back on a regular basis. The owner, Agnes, is also very professional and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

JESSICA S.
05/2006
5.0
house cleaning
  + -1 more
unknown
Description of Work: First time cleaning of two bedroom two bath townhome. They did an amazing job! Very polite, puntual and the place looks great! I am going to use them for regular cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

4431 Olmstead Drive, Hoffman Estates, IL 60192


Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Apartments

FAQ

Anna's Maids is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

Anna's Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Anna's Maids offers free project estimates.
No, Anna's Maids does not offer eco-friendly accreditations.
No, Anna's Maids does not offer a senior discount.
No, Anna's Maids does not offer emergency services.
No, Anna's Maids does not offer warranties.
Anna's Maids offers the following services: At Anna’s Maids, we provide tailored professional cleaning services to suit our clients' specific needs. Our skilled team ensures thorough cleaning, covering tasks such as vacuuming, floor mopping, bathroom and kitchen sanitation, and furniture polishing. With a commitment to excellence, we use top-quality cleaning products to guarantee both effectiveness and safety for our clients. Whether it's regular maintenance or one-time deep cleaning, we're dedicated to delivering comprehensive satisfaction to our customers.
Carpet cleaning

Contact information

4431 Olmstead Drive, Hoffman Estates, IL 60192


Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM