KET Home Services

Great great

a/c replacement

Poor job done

Well done work

Went very well.

never returned my call

....

Great help on advice.

.

Very well!

unknown

unknown

unknown

unknown

When our furnace decided to quit working late on a SATURDAY NIGHT during a bitterly cold weekend, I found KET Home Services on Angie's List. Ken came out within two hours of our phone call on Sunday morning to assess the problem and gave us the option to repair our 20+ year old furnace or replace it. No hard sales pitch and he got our old furnace working temporarily which bought us some time to decide. He gave us a quote for repair or replacement, and we decided to replace the furnace. Ken showed up when promised Monday morning and replaced the furnace. He took care to protect floors and carpet, and cleaned up when he was done. Ken impressed us as an honest guy who really likes what he does. He had a lot of good information to share. I'd gladly recommend KET Home Services to friends and family.

Unfortunately, our furnace died during a Chicago winter. Initially, I had 4 Seasons stop by to diagnosis the problem. I got the typical "my furnace is crap", "my house will go up in flames if I don't immediately replace my furnace", etc sales pitch. I did a quick search on Angie's list, and came across KET Home Services. I was impressed with Ken's responsiveness, and honest concern to help us. I wanted to highlight the following: Ken's quote to replace the furnace was significantly cheaper than some of the other big names out there. He took the time to walk me through the different brands, and sent Consumer Report ratings for the furnaces. The biggest plus, he's honest. The big name HVAC companies (4 Seasons) were pushing to have the A/C unit replaced (mind you the A/C you unit is only 4 years old). Ken took a look the system, and was impressed with the condition. He saw no need to replace it, and stated the system will run for another 15-20 years. He had the furnace replaced in about 2 hours. I highly recommend KET Home Services. Ken will go above and beyond to provide exceptional service. I'd like to thank Angie's list for being a faithful resource for top notch professionals.

As scheduled Ken came today to install the humidifier. He ran a little late but had called me in advance. Had a little parking issue since I live in the city. Once we found a good location to park, he got to work and was pretty quick about everything. He showed me how it worked and what needs to be replaced. He made sure he taped all the cuts with a foil tape to prevent any leakage. Ken drives a truck which make it hard to find parking especially in the City. We got lucky with finding a space. As usual I had a few questions and Ken seemed to answer them all. I noticed that ken received a lot of call which makes me believe that he is very popular and people call him all the time for advise. He is very polite and professional. Overall, I would use his services again. I have also given his contact info to few of my friends.

I need prompt service after our heater broke down. When I called Ken over the phone in the morning, he was able to provide explanation on why the parts needs total replacement and provided quick job quote which seemed reasonable. He showed up on time, quickly confirmed the problem, and fixed the heater right away. He also spent the time explaining some general maintenance recommendations and tips for me. He seems to be honest and trustworthy, and I have a good overall experience. The only complaint I have is that I forgot to ask for the 5% Angie's List member discount so I didn't get that.....

My gas furnace stopped working today and I had no idea why. I did my research and came across KET and decided to give them a try. I spoke with Ken and informed him that I did not know why the furnace stopped working. He said he would stop by in about 30 minutes. He was very punctual and professional. He looked at my furnace and said a cleaning was all that was needed. He proceeded to explain to me why my furnace stopped working and showed me how I can fix it in the future before calling for service if it were to happen again next year. I was impressed with the fact that Ken did not try to upsell or "fix" things that was not needed. I needed something fixed, and Ken did it, simple as that. I will definitely recommend Ken to anyone that needs an honest, professional and affordable priced service.

ken was very thorough in his inspection of the furnace. I tend to hang around and ask questions during the visit. ken was very good about responding to my inquiries. ken told me what he was doing every step of the way. as part of his analysis, he monitored the efficiency of the furnace. although the inspection was uneventful, he determined that the furnace was not operating to full efficiency due to the carbon monoxide reading. ken adjusted the fuel/air mixture to optimize the efficiency. I've had at my furnace inspected at least 2 other times (by different service providers) and ken was the first to observe that furnace wasn't performing optimally. ken calculated 91% efficiency and the furnace sticker states its a 92% efficient unit...not bad for a 14 year old unit! I've already told ken i'd like to have him visit in the spring for an air condition tune up. very professional and definitely will call back.

He has always been very professional and he responses are promptly and he do what he promises.

I was very pleased with KET Home Services. They installed the new furnace at a great price and even fixed some of the previous work when the original furnace was put in when the home was built. Would recommend and would use again.

This is the gem you're looking for! Without the overhead of a large company, he works to keep busy and not to gauge out pocket books. He was easy to reach even in the evening, performed the work when he said he would, worked long hours to complete the job, came out on a Saturday to explain everything to my husband, and did a fantastic job.

As a home owner with no prior experience in gut rehabbing a 100 year old home, I've faced my share of challenges since I decided to not use a general contractor. Given this, I was very glad to have hired Ken to install a new HVAC in my home. His services are reasonably priced and Ken himself is very knowledgeable, committed and accommodating. Based on my experience to date, I have no reservations in recommending his services.

I came home from work on one of the coldest nights of the year to find my furnace had shut off. When I went to the basement there was water all over the floor, the hose to the Aprilaire humidifier which is mounted above the furnace had come loose and sent water into my new furnace. It was in the mid 50's in the house by this time. I called the company I purchased the furnace from but they said it would be 4-5 hours before someone could come out. I got a referral from a friend to Ken Thomas who owns K.E.T. Home Services. He did not know me but he was over to my house in about 20 minutes, leaving his wife and dinner to wait. He was able to get my furnace running again and clamped the hose so it would not come loose again. His response time and price were quite unbelievable and I can't say enough about how much I appreciate what he did for me when I wasn't even a current customer at the time. But I will be from now on! He is the greatest and a super nice guy.